For an agile web experience, Ingeniux CMS is a great option for websites, portals, communities, and intelligent content delivery. Ingeniux CMS is built on a flexible, mobile-first architecture that helps manage and deliver content to any channel or device, ensuring proper governance and compliance of content. To date, Ingeniux CMS is used by hundreds of businesses, organizations, trade associations, and higher education institutions and is available as both a hosted service (SaaS) or an on-premise solution.
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, On-Premise Linux, On-Premise Windows |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
I like that support is willing to work with you through issues and development of new features
We have a blended environment and is less of a challenge than it used to be
we are not using the workflow approval for content, but take advantage of having over 200 content managers updating our site via Ingeniux. In doing so we are allowing the workload to be handed off to SMEs in their areas, instead of having it centrally managed.
The new interface and the application responds faster.
Having to publish the image now also the mix of icons and words on the interface. I was looking for the word save.
JSON controller and how to sync body copy to JQuery mobile app.
Ingeniux is a comprehensive approach to web content management.
NO major limitations. UI in version 9 was limited.. major improvement in version 10
Replacing in-house content management with off the shelf product..
The system is fairly robust and extremely customizable to fit almost any need. At the same time, the interface isn't overly complicated for regular users.
While the interface isn't complicated, it isn't as customizable as I'd like. If we could tailor it for individual users or groups in a more sweeping way, it might reduce the number of support calls we get.
We needed a robust CMS to accommodate a variety of needs from individual departments. Ingeniux has given us that flexibility to have a uniform look with tailored content styles.
Ingeniux is good about listening for feedback and making changes. There's no perfect CMS, but there are ones that move forwards and ones that don't.
Modularity. The CMS obviously will bend to the web designer, but for power users who are in there often but don't have much control in the back end, things slow down.
Forms, UTM codes to track audiences, ease of migrating to new types of pages/formats
The CMS is pretty friendly. Very easy to use and develop. My team learned the system very easily
I am running CMS 8... just want to put that out in case the new versions have taken care of this issue. I dislike the image and asset management, that is location oriented instead of ID oriented. That makes the manipulation of assets very rigid
It is the CMS for my company. We have very specific need and so far the cms has been pretty flexible in "answering" to all of them.
Ingeniux's personal support for our initial and subsequent launches has been invaluable. They are true problem solvers and innovators when it comes to custom features and user experience.
We have some mobile issues - it terms of formatting and API integration - though resolution is in process, it has been a slow one.
Our main business problem was having a page heavy website due to three departments worth of programming and events. We now have a seamless navigable website with this CMS and an awesome uploading tool that allows for large imports for page creation.
Highly likely, having worked within this system at a previous employer I am comfortable with the interface. It would be in the top 5 I could recommend.
At times, mark/unmark function and/or publish does not let you unpublish an item, it seems that the system doesn't always take or clear it out.
Allowing for multi-people to be able to manage their own content, while communicating with our user bases about academic, administrative, or allow them to do transactions with the university.
Ingeniux is a small company made of real people – if you need to talk to someone about something, it's easy to reach Ingeniux's staff by phone or email. They have a very responsive support team. Their product is well-designed and highly customizable. Our organization uses the CMS to manage over 10 websites.
The account management team can be slow to respond. Occasionally, software updates will be missing useful features that were present in previous versions.
Our organization moved from using multiple content management systems into a single system, thanks to Ingeniux. Our websites are aligned and are able to share content via syndicated components. We are also able to embark on co-development projects with the Ingeniux development team, which has been really beneficial.
The support that we get from IGX is great. Their team is there to provide resources in development, CMS organization, and even some web assets production.
The system is not as easy to manage as a new user who is unfamiliar with how CMS works. Also once a set of modules are set up, it is difficult to update them to something new. It does not seem as agile and intuitive to be fully adapted as a self-service web layout tool, so we are left to go back to IGX for assistance.
Running our corporate website using IGX and having all of our external-facing collateral assets hosted on the CMS.
Ingeniux is far more intuitive to use than our last CMS. I used to have to constantly retrain users on our old CMS, but with one training, users are usually good to go.
The setup of permissions and workflow could be a little easier.
We use the CMS for our website content management. Updates take far less time than they used to.
I like that Ingeniux works as a headless and decoupled CMS. It really gives us the ability to work in the manner that we'd need depending on the project. I also like that we have a lot of flexibility to build custom apps within Ingeniux for additional functionality.
We've had troubles with the nature of the support that is provided by default. Generally would be good for average users i.e. content authors, but not as high level as is needed for developers.
We're solving the need to include engineers during every content change. Being able to give content authors the ability to change and update content when they need is really something we want to capitalize on.
I love being able to accomplish so much without a formal code push. Putting the control in the hands of content authors can be game changing.
The developer documentation could be much better. I've had to create supplemental documentation to get my engineers up to speed quickly. Which is the idea as we integrate more and more of our applications and sites.
Create/update once and publish any/everywhere is one of the best features. Sharing content is great for us as well considering the close relationships between our products.
I like the organization of the tabs and the way in which data is presented to the user
Spellcheck and asset manager are under developed
Ingeniux Helps us maintain control and flow of our websites with ease.
I enjoyed working with the team, great team work!
Sometimes the response time was longer than I liked.
We are upgrading our CMS.
What I like best about using the CMS software is that it has the ability to really manage who can do what on the website. The fact that I can assign people to a group and limit what that group can do is a very powerful tool.
What I dislike the most has been the process of updating the site's template. Currently I have to work in separate Dev site, then copy the files to DSS_Preview_Production, and THEN have the IGX team update the live site for me. It is a very confusing and lengthy process that I think could be addressed.
As the Web Developer I'm only solving problems with the web site.
CMS was relatively easy to use for basic Web Pages, and the development services team performed solid work once assiged.
Custom application solution was not flexible nor performant enough and working via an SOW in an outsourced model did not meet our development cadence and timing needs.
The original problem was purchase a hosted, pre-built Portal application for information sharing. However, the application ended up being highly customized. The realized benefits was a Portal that has been used for 4 years now, despite the criticisms it has received from internal and external parties, it has functionally allowed basic, originator-controlled sharing to occur.
It's good for workflow and controlling different types of users. The page preview is nice.
The system is not very intuitive to end users. And there seems to be many bugs with the newest release. Also some functions that are very counterintuitive and arbitrary, like listing users names in no particular order.
We use it primarily to give our many stakeholders content ownership. However, sometimes that leads to content being out of date, if they do not engage with the CMS regularly.
As a web developer, the heavy technical process that the CMS uses is something that is easy for me to understand.
When there is an issue with the product, it can be difficult to identify and/or fix the issue.
Solves the inconsistency of the pages that are on the website as well as being able to manage the pages that are on the website. These problems have been solved with this software.
It's pretty straight forward and easy to comprehend. Training the staff on how to use the content management system is pretty simple and easy for them to pick up. I like the administration, where we can set up roles and grant access to certain areas in the tree.
Once customized support gets a little tricky. We've been going between the third party vendor that customized the CMS for us and Ingeniux to determine who can solve the issue at hand.
Not sure what a business problem is. Sorry this is my Managers role and they would answer this better than I.