Kintone Reviews: 4.6/5 — Highly Rated

I like the cloud base format allowing me to access my data anytime and anywhere. Also, the ability to connect this database through Zap greatly enhances the flexibility.

So far I have not found anything to dislike about this platform.

Multi-agency case management. I can give users access from different companies allowing them to run stakeholder reports.

Easy to learn in days. Easy to design an application and input data. Easy to create a view. Easy to control permisions. Easy to add plugins.

Hard to input data of multiple rows. Hard to perform automation for data management.

Collect data from group members, and do simple aggregation for different categories. Do a simple workflow.

powerful search engine and no coding required

strict on file upload format, uploading require data cleaning

database for my company to easily access customer data

Kintone is very user-friendly regardless of your experience with databases and/or computers.

Some of the add-ons and apps that would be so beneficial to our organization are incredibly expensive.

Having our organization's data all in one area and not multiple documents is so helpful.

Ease of use and adaptability. Customer service is great too. I really like the no-code usability and the helpful tips and tricks Kintone offers. The online forums are helpful too. The software allows you to easily prepare reports and graphs. I use it almost explicitly to forecast financial tracking and spending. I switched our department over from an Access database to kintone due to Access being outdated, updated, and not user-friendly. Kintone has solved that issue and made our life much easier.

The GUI is not that aesthetically pleasing, but that does not really bother me too badly. The ease of use and customer service make up for it! There is almost too much functionality.

Internal Financial tracking, report and graph making. Being able to export to excel is a really nice feature. Having everything stored on the cloud is great too.

Kintone is easy to navigate, the tech support is always available, and treats us like family.

We are yet to find anything that we absolutely dislike about Kintone

We can provide a robust system in the field by using the Kintone mobile application, which has led to easy documentation while out helping clients.

I like how user-friendly Kintone is to set up and also how customizable it is. For a business like ours, creating a unique workflow will be a massive time saver and reduce countless hours of repetitive data entry. The team @ Kintone, specifically Kyle and Joe, have been incredibly generous with their time - helping me set up and implement my apps which will have a long-lasting effect on our productivity.

I would like the ability to grant permissions on tables. I also think adding a field group that contains a default "Address Block" of fields would be helpful.

We are solving workflow and repetitive data entry problems. Our business has been plagued by using a 20yr old workflow and needed to be refreshed as we look to grow for the next 20yrs

The simple design has made it easy to build working solutions to some of our back-office data management tasks. In particular we have focused on replacing spreadsheets that did not have enough data validation. Kintone's simple design is ideally suited to these types of tasks and is a great upgrade over spreadsheets where data corruption or user mistakes can break all of your work.

1 - I wish that there was a HIPAA complient version of the product so that we could develope client tracking applications for some of our smaller programs. 2 - The plugin developmenet documentation could be much better. A library of previously developed plugins would be very helpful as a starting point so that I and my dev team could see examples of working plugins in action.

To date we have mostly focused on inventory management problems. Our first project was a PPE inventory procurement and distribution database. Prior to the pandemic, offices generally procurred these items on their own, but the increase in use brought the need for centralized bulk purchasing and distribution. Our second project was a technology lending library. Much like the PPE inventory, we needed an inventory management solution that was a step above a spreadsheet, but not as complex as a standard IT inventory management system. It was very easy to develop this in Kintone, creating a simple interface for program staff to check in and out devices to our clients for use at home.

I like Kintone because Tim is great in support, explanation of how to do things, patience, kind, and very tolerant of us technologically challenege users!!!!

I do not like being dependent on Technol

All my data is in one place and it is customizeable to meet my data configuration needs!

We've been with Kintone for about a year and it's been a pretty good experience. We've been able to create some simple apps quickly and painlessly without the need for development skills. However, with our team's development skills, we've also been able to create much more complex production managment software that connects multiple apps together. Everything is adaptable and thus we keep building on it as our business grows.

It's not as pretty as some software out there, but the fact that it works better than most is far more important. It works on mobile phones, but it's not fully mobile adapted.

We looked at every major industry software and decided we would be cutting corners by using any of them, or we would be committed to a high monthly cost that didn't make sense for the size of our business. We've been able to build our own customized software for our business at a reasonable monthly fee that we honestly feel is better suited for our business.

I love that it is so versitile, and can pretty much do anything you need it too. Tim has been amazing working with us on everything.

There are a few cosmetic things that could make it more visually pleasing.

We have cut our work flow, number of files, and the aount of time it takes to find things in half or more.

It's hard to pick just one thing to like best, but among my favorite things are the process management options to automate approvals (we have lots of different approvers who approve items based on a number of criteria), the ability to set permissions levels for users, and the fact that apps can integrate to look up and link to related data in other apps.

I wish there were a personal plan for families/couples, to use for anything from shared shopping lists to vehicle maintenance to household inventory, budgeting, keeping copies of receipts and warranty info, holiday cards lists - there would be no end to the things a couple or family could share and track together.

Kintone has made it possible for our Accounts Payble to be paperless, just in time for Covid to require working from home. I honestly don't know how I would have managed this last year without Kintone! As we are nearing our organization-wide roll out of Kintone, it is greatly simplifying our approval processes (saving me a lot of time and also preventing errors). My daily work takes less time to complete now, and supervisors in other departments in our organization can look up the status of an invoice in real time, saving themselves a phone call or email to me to ask.

Extremely easy to use and learn; the app also makes it super accessible.

I suppose the layout for some of the applications are kind of out-dated but it doesn't affect every day use at all.

It has definitely improved our internal organization and communication.

For someone like me this system was very user friendly. The platform was easy to understand and build according to my needs.

Being new I have not been on long enough to comment on a dislike.

I am using this platform for data management. I think what I like most is that I can continue to add different aspects of my business to the system.

I like that I was able to figure it out on my own ( for the most part) and also that I was able to quickly make changes to my Apps based on actually using them .For me this is much better than having IT decide what I need based on sometimes inaccurate understanding from their part.

I wish that there would be a more robust "help" function , that can potentially include some user generated "step by step" instructions on how they solved a problem or how they were able to get a specific function to work as they wanted it.

Using Kintone is helping us keep track of various items in one place and connect these items in some Apps , on a "as needed " basis. Things that would be messy to deal in in excel , can now be handled in various apps , by multiple people without having to worry that we do not know what file is the most updated file

We love the ease of working with Kintone. The forms are easy to customize and easy to navigate.

Printing from Kintone is very light. We create work orders with Kintone which works great but when we print the printing is very light.

We were working off excel spreadsheets we had to save them separately and then figure out who had the most recent copy. We had no database system in place that we could all use.

Centralized record keeping with ease of access for administrators and users. The cost is very affordable for the return on efficiency.

A better reporting function would be nice. Lack of HIPPA compliance limits some of what we can do with Kintone.

We completed a data entry project that required record updating and regular status reporting to our client. Kintone streamlined the process and brought quality and administrative control to the project. We also began using Kintone more for business process management for compliance measures and to protect accreditation standards.

We are able to fully customize our application to what we are needing, and keep job tracking with little effort

Need more options without purchasing plug-ins.

We are a printing company that needed to keep track of Print Jobs and Customers. There are other programs online that can do this, but they are very expensive. With Kintone I can create a custom option that will allow me to keep track of jobs and customers, and add options that work for my business instead of other people telling me what I need to include.

Ease of use. We have found this program extremely easy to use. We are looking at many other applications that we can switch over to it.

Support has been good but can take up to 48 hours at times to get back to us. Overall, we have not had a need to get a quicker response.

We have been able to create inventory databases, keeping track of the number of patrons that attend our various programs, and databases with common questions asked by our customers. We have limited staff, without programming experience. This solves that issue for us. We also enjoy the mobile aspect very much.

My background as a (retired) Sr. Systems Analyst/Programmer has helped in that I understand the concepts of creating programs and relational databases. My programming skills are a bit rusty and somewhat outdated, but I found Kintone easy to adapt to and was able to develop a robust system to record and report distribution statistics, avoid duplicate distributions, provide more accurate records and documentation to comply with USDA regulations. Of course Tim Edingfield, our Kintone NPO Community Lead helped me along the way, and found solutions for cross checks and fine tuned some of my modules for better performance. I'm still learning, but am having fun getting back in the development of programs using a much less complex platform.

We've had a few issues with running the application on different tablets and are working with Tim to resolve. This has been frustrating as it has occurred during the food bank distribution and we have had to resort to manual entry, causing some records to be entered after the distribution, causing additional work and delaying the report.

Quicker check-in of recipients, which means faster distribution of food to about 300 households, representing more than 600 people being served. Our numbers are increasing each month and Kintone, in part, has helped us to be able to serve more families. Monthly reporting is faster. What took 5 or 6 hours calculating from hand recorded check-in sheets is now calculated and reported in just a few minutes.

What I like the best is the functionality. It is easy to use and understand

No comment, for the moment everything we are doing is perfectly working

For our Organization, we have created a Database that includes all of our activities. everything is made with Kintone, all the departments are linked in one Database

Assigned representative to assess your needs, offer solutions, get you started, provide any needed customization and be there for help. It was super easy to get going and use the software. Pricing is very reasonable and the existing apps save a lot of time so you can jump right in. Overall just how EASY it is to get started and use the software for the solution you need.

Pretty plain GUI but it is very functional and practical

Database management, referral tracking between partner organizations working on a grant. VERY easy to modify the apps for custom use.

Kintone is super easy to use. My organization is using it for many different solutions. Staff can easily track their outreach programs and the directors loves the easily understandable graphical reports.

An increase in their support knowledge base (so I don't have to contact support) would be helpful.

HR and project tracking. The graphical reporting is intuitive to use and easy for managers to read and explain.

I like how easy it is to customize for our organization. We can also set the permission levels and roles so that our impact is maximized. Only people who need certain information have access to it

It is important to know that Kintone takes a good bit of time on the front end for setup. It is great that it is so easily customized, however, this does mean that it will take time to get it all finalized where you want it to be for launch.

We are solving the problem of having different chapters and volunteers who want to be autonomous, while still having national oversight and review. As an admin, I am able to go into the system to see everything that is happening at the organization while the individual volunteers only see what they are currently working on. Having everything in one place is a game changer.

It is easy to use and can customize based on our needs.

Report system is a little bit difficult to use.

We can centralized the all prospective customer leads.

I love using this program, it is very dynamic and has an interface that allows you to be more flexible, since it has a great capacity to customize the tools and the aspect according to your needs. This flexibility is also found in its tools and functions, since now through its use we now have a faster and more efficient workflow. It is very easy to automate hundreds of tedious and long tasks through this application, also has an excellent technical support team, nice, capable and willing to perform the best possible service.

Actually, there is nothing that I do not like, it is an excellent platform, I would only advise that it would be good in future versions to eliminate some steps in the elaboration of reports, which would be good and much more comfortable.

This tool has simplified our daily work, now we have the ability to monitor our investors, visitors and projects in a comprehensive and efficient way. This system has been used without problems of adaptation or inconvenience by the work team, as it is very easy to use and take advantage of all its functions. It is very useful to have such a secure platform, capable of storing all our valuable information, such as invoices, projects, contracts and more. It gives us full security, since we know there will be no loss or theft of information. We have also had the option of creating applications designed for focused needs within the company, managing processes more quickly and with more quality.

Online BPMN is the best feature i have ever used for task escalation and automation

Price should be decreased little bit then it will affordable

Team management

Customization of applications and designing the workflow process management

The price should be reduced for the smaller organisations

Time taking excel sheets graphs and data analysis can be grouped in easier way

Straightforward interface designs with a lot of accessible use situations. Extraordinary approach to have a beneficial outcome without wagering the bank. Great usefulness without contributing immense HR. Both program and application available. Customer skeptic cloud stage. Speedy dispatch usefulness. Works with iterative advancement. A decent little association stage with entirely expandable assets at sensible cost. Proper for big business, departmental or little/medium business use.

Since the instrument is so ground-breaking and definite, a portion of the less specialized people in the organization can experience considerable difficulties completely using the apparatuses as well as could be expected. Kintone bolsters this with a stunning cluster of accommodating assets, yet despite everything it adds to the general outstanding burden.

We have had the option to make stock databases, monitoring the quantity of benefactors that go to our different projects, and databases with basic inquiries posed by our clients. We have constrained staff, without programming knowledge. This settles issue for us. We additionally appreciate the portable angle without question.

Web access how allowed other team members to access information online.

Haven't found a downside. Hard to come up with a 40 characters reply to No Downside.

Had a local database created and needed a was to move it online, this was not only simple but we were up and running within 2 hours.