Kintone Reviews: 4.6/5 — Highly Rated

business process management task escalations and workflow design and fields drag and drop customized UI

the price is little high so that non profit organisations can not afford this cost

low development and testing effort and can get rid of IT based firms

We can build the enterprise applications for the team that will be easy to use

No access to the database to make corrections and establish relationships

Data Migration and access controls

Everything seems easy enough to setup and I've been getting support from the Kintone team which has really helped along the way!

Change is always hard but so far the process has been as easy as possible...

CRM and general dashboard

user can design the implement their ideology using this kintone platform

there is nothing to say any bad about this application

business logic and complexities involved with in day to day sprint basis

Good platform that doesn’t need any code to build an app

There is nothing to say that i dislike in this

Good ui interface

Good Program easy to use, I am new to the program, so I am still learning about it. I only had one problem and it is no fault to Kintone.

Customer Support needs to be improved Email too slow and had no way to get phone support.

Management

I like the fact that as a small to medium size non-profit Kintone will scale to our size and give us a really good price as well.

Would like to understand how we might integrate better with some other programs. I think we can probably do this, but just haven't crossed that bridge yet.

Fundraising, Tracking Donors

Our industry is constantly changing and evolving, which means most software solutions are too structured for our use cases. Kintone, however, has a strong balance of flexibility and features that has allowed us to not only organize and improve our current workflows, but to grow our system in line with the business. The flexibility has meant no part of our workflow is left behind.

Because the tool is so powerful and detailed, some of the less technical folks in the company can have a hard time fully utilizing the tools to the best of their ability. Kintone supports this with an amazing array of helpful resources, but it still adds to the overall workload.

Issues resulting in loss of knowledge or processes due to turnover has greatly improved. We've also created an environment that documents decisions and workflows so that no one is left in the dark on why decisions were made.

Flexibility; range of apps and uses; ease of getting started; fair pricing.

So far nothing. We are still developing the solutions and will begin training and implementation next month.

Defining and streamlining our business process and work flow; managing customer relationships; integrating with QuickBooks online; tracking inventory.

We are an education-focused nonprofit, and Kintone has ready-made apps for tasks such as grant-tracking, class attendance, volunteer tracking. Tim Edgefield has been an invaluable resource with his knowledge of nonprofits. The support to set up our database has been excellent, as compared to Quickbase, that basically gave us the software and said "Good luck!" SO much more user-friendly and intuitive than Quickbase - I have spent hours trying to find something as simple as adding a user, and still can't get a field to list people alphabetically by last name, which worked just fine until they updated the software.

We're still implementing it, so I haven't found anything yet.

Again, we're still in the implementation stage, but I can tell you that Kintone will be a great help in consolidating our multiple spreadsheets that we maintain in addition to Quickbase because it takes too much time to create. This will allow us to have everything in one place, including grant tracking and attendance.

The ease of use and the support that comes with it

data limits on some of the apps. There are also some UI changes that I think would help like being able to set default views for Apps instead of it always being My View.

We use Kintone as a CRM and as a trucking Dispatch ticketing system. It's easy to use, easy to modify and the price point is perfect.

East of use, drag and drop technology. You do not have to be a programmer to build professional databases.

The admin center could be simplified a bit, but overall not bad.

We are saving money by not having to outsource custom programming for database creation and maintenance.

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Kintone is so easy to use. When I had presented what I put together to our staff, a few people made an excellent suggestion of something to add. I was able to build an example for them to look at in 15 minutes. Very intuitively put together.

I guess the one thing I would like to see would be expanded audit capabilities. The current audit tool is great, but there are a few additional actions I wish could be audited.

My organization needed a way to keep track of information from various products that we need to be aware of. Kintone gave us an easy way to store the information with easy accessibility.

It's an easy to use no code way to build a database to efficiently meet the needs of our unique business.

There isnt anything I dont like about Kintone

We developed an easy to use collaborative to help us efficiently work together

I love the ability to create a customized database with no coding involved. the customer service is great. If I ever have a question, it's easy to just call and have all my questions answered. We are currently in the process of streamlining all the different programs we use as an organization and using just one, Kintone.

There isn't much to dislike. Anytime I've had an issue it has been resolved right away. There are plenty of free trainings and it's loved by all in the office.

We are currently using the system for our State wide programs. We can easily store all our information needed for grants etc. We are in the works to use it as our membership database, donor database, and management supervision, time sheets, etc.

Super user-friendly and very easy to use; almost endless capabilities

nothing thus far; although I'm a newbie, I definitely see the applications for which Kintone will help us in the future -- it's almost overwhelming, it can do so much.

Tracking regulatory compliance issues; the senior living industry is one of the highest regulated industries out there -- we can get fined or worse if we miss complying with forms/submissions, etc. VERY IMPORTANT to track these other than paper -- and to the job, not to a specific person - so things don't fall through the cracks.

The Kintone platform is easy to customize, I can add fields to our database entries quickly and adjust filters. The customer service is excellent - they are always quick to reply and helpful.

The only downside is that the linked contacts do not update throughout the company, each individual file must be updated by hand.

We were using Salesforce, but the data we needed to get from our database was not easy to do with Salesforce. With Kintone I can download useful profiles, spreadsheets of contact information, and there is a handy search bar for quick finds.

The simplicity of the UI is excellent and intuitive

Related Record links open in a new tab instead of in the same window. Depending on how crosslinked your apps are, this can cause clutter and confusion very quickly if users aren’t educated on how to combat this

We’re using Kintone to manage our business workflow, and reports. The speed and customization options of the system have allowed us to deploy a solid solution very quickly. It’s also been great to be able to work with the team to get feedback and rapidly be able to find and implement solutions

We use kintone to manage projects of clients with multiple events. The View reports and calendar options are a great tool to visualize the data.

Kintone would have the integration of visual maps into the App

Project Management, Visualization of upcoming Deadlines, Reporting

Can easily build the applications my nonprofit organization needs. Ease of use. Love the ability to actually analyze data with summary tables and pivot tables. Other database programs we tried did not have that functionality, you either had to take the data out into excel to create reports or the best you could get was counts or sums by groupings with all the raw data for the group appearing below - a report could be multiple pages. The analysis capability of kintone sold me on the program.

There is nothing I dislike, just some things that I would like to see added. As administrator, I would like to be able to preview what areas and apps members see and can access, so I can make sure that my permissions are correct (see what they should, don't see what they shouldn't). It would be nice if document attachments could be previewed rather than just downloaded and if movie format attachments would load within the kintone.

We use it keep records of our support to clients, keep track of reporting requirements, contracts and reports to funders. We are currently building databases of information that everyone in the organization needs. It saves us a lot of time, certain information is shared, not housed within one department - now everyone can access certain information instead of contacting someone from another department to provide a report or do an analysis for them.

ability to keep track of our boat inventory and import from old outdated database

Nothing so far. The product probably offers more than we actually need.

organizing and keeping track of boat inventory in a space where two employees can access from different workstations.

I like the level of flexibility that Kintone provides in terms of layout, building out a variety of field types and permissioning. The permissioning is fantastic! I can get very granular in terms of how much I can allow users to add records, delete them, edit them, manage apps, etc. You can even go as far down as the field level. The build was pretty fast after getting a hang of the user interface. It's very intuitive and you can do almost anything you can think of. I love the fact that you can also add workflows to apps for projects that require reviews or input from a number of teams. There is soo much that it can do right out of the box, and for more advanced users, you can add on a number of outside applications as well as custom java script and design.

There were a few limitations. One caveat on this. I reviewed 25 applications and ended with Kintone as the winner--hands down. There are two areas where it could improve. 1. Print to PDF out of the box would be a great feature, especially if it were tied to a "share" button...so that it could be shared with others outside the system. 2. Importing of field data. For example, one of the drop down fields that I had in an app had 90 items in it. I had to enter each one separately. A bulk upload for drop downs would be a great add on.

The business problem we were solving include: the ability to capture consistent data that could be shared. Often people in these teams move around and core data gets lost. Kintone helped us with that problem. The other feature it helped us with was making sure that our people in the field had access to best practice information and could share their experiences with each other. Kintone facilitates all of this and more. It also provides a great deal of flexibility once each app is set up. We were able to get all of our apps up and running in short order and it's intuitive schema makes it easy to deploy. Even after we get feedback, changes will be done pretty quickly. Furthermore, we were able to rebuild a defunked system and replicate fairly complex functionality with a number of bonuses--namely more control over the design, which at the end of the day made the applications easier to use.

The apps you can create and customize are intuitive and easy to work with, not to mention by reverse customizing template apps you can digest how everything works together.

Would be nice to have a few more tutorials. However, the help desk is incredibly attentive to any inquiries or questions you send (responding within an hour for my inquiry regarding the mobile app). Great customer service for a do-it-yourself software.

We're using kintone to manage our extensive client database and action chart. This way by selecting one of our clients we can already view all actions that have taken place. Also the task list helps us manage where we are on certain projects.

The power to customize is incredible. The flexibility to build custom apps is hard to beat. Couldn’t imagine a better solution for our growing non-profit.

Have found too many issue just yet! We have a database expert volunteer who helped set us up, and she has experienced some delays in getting platform up and running

We are able to track volunteer activities and hours properly for the first time. Tracking with ease has given us accurate measurables to report to our board and potential funders.

ease of use and setup, great support team

not a broad network of templates but growing

single platform for communication

Starting right from the beginning with the purchase process through the instillation the Kintone people where right beside me to walk me through.

I am 68 years old and slightly dyslexia since my youth therefore I have a difficult time following directions. Like doing a puzzle I need to have a big picture understanding before I start putting the details together.

It has been exactly hat we needed for our application, developing a library with over 1,000 entry records each with 8 fields of data.

Kintone is such an amazing product, and once you understand it its so easy. It takes sometime, but the employees are there to assist.

I'm not one to really dislike much, it's a little tough when someone leaves the company. & Try to get access is a little tedious, but overall I'm content with it.

I'm solving problems with Lumber sales.

Very easy program to navigate - whether building from the marketplace or building on your own. The tools to create and modify your databases and share information are incredibly easy to use. Customer representatives are highly responsive to you and your organizational needs.

I have not found anything (yet) that I dislike about this solution. It's working like a dream.

Improving how we attract, interview, and onboard new employees from a functional perspective.

I love Kintone's ability to upload an excel data sheet and format the information into a visual model. I am able to set parameters on which information I am viewing to provide an overview of my data and then if I need to view additional details. When it comes to presenting my work I just select the data I want and with a few clicks can build out a pie chart or graph. Kintone is like a brain for all those excel data points we're constantly collecting!

Sometimes the sort function has a few hiccups and in order to search an information piece your spelling has to be exact to look it up. It would be nice to have a nearest match option when searching apps.

Data organizing and analyzing abilities. Everything is now in a one stop shop and interconnected for complete fluidity.