LastPass is a popular and easy-to-use password manager with premium features and great security tools and multiple account recovery options. Adding an advanced layer of security, the platform offers multi-factor authentication and time-based one-time password protection, dark web monitoring, a one-to-one authenticator, and secure notes. LastPass also offers effective pricing, with a freemium plan that covers extensive features and tiered plans with more robust security features and tools.
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Deployment | Cloud / SaaS / Web-Based, Desktop Chromebook, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Even though many people use Lastpass to save their usernames and passwords for themselves, which we all need to do, I love that you can share logins with anyone you want without them ever having to see the passwords. This saves you from having to change once you stop sharing it.
I don't like that it automatically saves everything, some things I don't care to be saved. That makes it a little cumbersome.
Sharing login information with colleagues, clients, etc. without ever having to change them or fear of them being stolen or misused.
I really like the ability to be able to securely store all (personal and business) passwords in one location. I also like the Security Challenge. It lets you know when two sites have the same password, a password hasn't been changed in an extended period of time, or if the site has recently been breached. I have slowly been going through my passwords and switching them. I really like the password generator as well. You can generate a random password (super long) and you only need to be logged into LastPass and it'll insert the login information for you so you don't have to remember the passwords. This increases your data security.
The only dislike is the iPhone app has the capability to use TouchID, but mine is hit or miss. A lot of times it will make me type in the password every time. It isn't a big deal, but I created a long password so It takes me a minute to type it in. Other than that, I don't have too many issues with it. It works like it should and I feel better about my data security.
LastPass is helping to keep all of my data safe. It allows me have one less concern. It also makes it easier to keep track of both work and home passwords so I don't have to make them similar or write them down.
I like that we can share with all the office in needed websites and server passwords etc. We can share different items with IT, and other sites for Developers, Mangers etc. So this makes it secure where not everyone has access to everything.
I don't really dislike anything, everything seems to be working great.
We are sharing IT passwords for websites, servers and credit cards needed to purchase items. We also share some websites with developers.
Two things...I love that I only have to remember one password. I have hundreds of passwords as I do client work, and LastPass has made my business life so much easier! The second feature I love about LastPass is that it just works - all the time!
I find that sometimes LastPass doesn't work as well in Firefox.
I am able to sign into client sites faster with LastPass, making the work I do for them faster and easier. I am also providing security to my clients by using LastPass and not storing passwords in emails, notebooks or phones. The benefit I've realized is that I can travel and never worry about forgetting a client password and this saves me so much time and worry.
Ability to generate strong passwords with different requirements. Recognizes URLs. Easily searchable vault. Offline mode. Officially sanctioned by company policy.
Form fill can be finicky. Creating a new PW directly from "Generate PW" can create a situation where it loses the password after changing it.
Maintaining strong credentials for dozens of services and tools.
The ease at which passwords can be managed and used. You don't have to remember a vast variety of passwords and because of this, you can create more complex passwords which make your browsing more secure.
There are only 2 ways to view the vault: list and tile.
Solved the problem of users having a single password for multiple sites. Benefits realized are reduced risk and increased security.
I love that it helps me to manage huge amounts of passwords both personal and work related. I also like that there is a multifactor authentication option.
Sometimes I have problem with generating and filling new passwords. Also it would be nice if it will be a bit cheaper.
We are sharing passwords for some accounts and LastPass makes it easier to do that. Also we are sure it is secure to share passwords using LastPass.
I used to have a very exhaustive list of usernames and passwords hidden beneath my keyboard -- obviously not the most effective (or secure) way to save this info. The worst was when I forgot to update the sheet to the most recent password; you'd get denied three times; your account would lock and then you're on hold with customer service for ten minutes trying to get in. With LastPass, you never need to write down another password again. You can rest assured knowing all your login info you handily and safely stored and accessible whenever (yes, even on your phone/tablet!) you need it. Brilliant.
Sometimes (and it's rare), my vault will list the password for my LastPass login as the password for each site in my vault. It's a bizarre and rare occurrence but can be remedied if I back out of the window and try again.
My team and I take advantage of the sharing feature quite a bit. I also love that you can login to all your saved sites with one single click. The autofill feature does the rest. The secure notes feature is also super handy for storing things like important phone numbers.
I really like LastPass and have been using it for three years. It's super-easy to setup and going. It's made all of my passwords so much stronger and the autogenerate is great.
There's nothing major I don't like -- all the core functionality is good. The additional features -- such as credit monitoring is really not necessary or helpful at the level I pay for.
LastPass has made it possible for me to diversify my user credentials and keep more of my account secured.
Remembers all your passwords, form fill-in info, credit card info, and can be accessed from any device when you are in the app or website trying to login.
It doesn't always work on all websites, so then I need to do a manual search for the password.
I am able to keep track of all my clients' passwords.
It's easy and simple to use for the end users. It makes user adoption much easier when it's so convenient for them to use.
The admin interface is kind of clunky and not intuitive.
Before we had LastPass, we had users saving passwords on sticky notes attached to their monitors or in a spreadsheet on our network file share. Now, we have a much more secure method for storing and sharing passwords.
Lastpass securely sits in the background, managing complex passwords with ease. Integrated password generation and browser tools follow you wherever you go.
The mobile app has lagged behind web, but has recently caught up. Lastpass does not always associate generated passwords with logins, requiring a copy and paste to get the password right.
Password management and tracking; secure password generation.
I love the ease of access, whether it be via mobile (which I use always) or Chrome extensions, it works great. The auto-fill option (honestly I don't use as much as I should) is a great tool!
Haven't really found something that kills it.
I receive shares from my head office, very sensitive and high level information, notes, etc, accept and I have the information anywhere I am or go, able to help my team using this information.
Pre-lastpass, if one wanted to create a 'secure' password, you'd concoct some silly memorable phrase, using it over and over. And then someone in the Ukraine would figure it out and take over your digital life wholesale. Well, maybe just the figuring out part happened, but we know, thanks to the elevation of the former sysadmins to security officers, that passwords should never be reused, and the less memorable the better. Whereto now, then? Post-its in your desk drawer? That worked until your officemate found them and changed your tinder profile for the worse. Enter Lastpass, your one stop shopping solution to afford your digital self security and let you go wild creating accounts on every website you find. Just counted and I have 101 accounts stored in Lastpass. And I even clean up occasionally. Quite different than 101 post-its in my desk drawer.
Not their fault, but the wide variety HTML/javascript implementations of account creation and login forms on websites makes it difficult for th app to always know what to do. Easy workarounds exist though. Missing is a multi-folder sharing for premium users, pretty important with anyone seeking to share with a family member
At work we improved staff security in a big way by onboarding them with the enterprise version, especially as their formerly terrible passwords (eg their dog's name and childs birthday) went by the wayside
What I like best about this product is the fact that it can keep my Salesforce org logins straightened out for me. I help manage multiple Salesforce orgs and it is easy to get passwords/usernames switched around. Last Pass keeps all of the combinations together and makes it easy for one-click sign-on.
I've yet to find a part of this tool that I dislike. I've had it for a little over a year now and have yet to have any issues or not do something I've needed.
Business problems are keeping track of all of my passwords for the myriad of software and utility tools that we use. It allows me to quickly get in and out of programs without having to track down the password I need in the stack of sticky notes sitting on my desk.
I love how secure LastPass is! Protected by a Master Password, and you can require password re-entry for some logins/notes. Highly organizable, easily lets me sort sites/notes into folders as needed. It's also easy to share LastPass. If you have a paid account, you can create a Shared Folder, and if you don't have a paid account, you can keep all shared items organized in folders as Accepted Share Offers. I love LastPass for work so much that I also use it for personal use! It also has a web browser extension for ease of logging into websites.
I honestly can't think of any dislikes for LastPass!
Secure storage of sensitive information, like credit cards. One easy place to save multiple passwords.
Convenience, security, price all seem top notch.
Nothing that I can think of off the top of my head!
Allows me to login to dozens of websites without needing to remember dozens of passwords!
The feature to view the password also helps a lot when it is required
only thing is that it doesn't work well in mobile phones which needs a lot of improvement
All password at one place
I like the ease of use, and the ability for the app to run in the background without any extra work on our end. It's a great tool for a project manager who is dealing with multiple accounts.
I dislike not being able to go back in and look at all my passwords, but that is necessary for security settings.
I deal with multiple accounts, and this solution gives me the ability to store all of the account information that I need.
LastPass is one place to keep all my usernames and passwords. And I can access them from any device. Plus I can group my passwords by categories that I can create -- for business, personal, etc. Once I started using LastPass, I couldn't imagine my digital life without it. I used ProbForm previously, but prefer LastPass.
Some features just don't seem to always work as expected. Like when I click the Launch button to open a saved website and automatically log in, it doesn't always fill in the username and password. But I can still view my saved username and password and then copy/paste or just type it in. It also seems fussy about working consistently across different browsers.
The problem that LastPass solves is keeping track of all the logins that are needed in our current digital world. And having the ability to log in to any site where I have an account. It's one place to keep all my usernames and passwords. And I can access them from any device. Plus I can group my passwords by categories that I can create -- for business, personal, etc. I do worry about keeping all my passwords in one place (what if LastPass got hacked?!?), but until there is a better alternative, LastPass works for me.