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LastPass Reviews: 4.5/5 — Highly Rated
LastPass is a popular and easy-to-use password manager with premium features and great security tools and multiple account recovery options. Adding an advanced layer of security, the platform offers multi-factor authentication and time-based one-time password protection, dark web monitoring, a one-to-one authenticator, and secure notes. LastPass also offers effective pricing, with a freemium plan that covers extensive features and tiered plans with more robust security features and tools.
| Company | LogMeIn, Inc. |
|---|---|
| Year founded | 2003 |
| Company size | 1001-5000 employees |
| Headquarters | Boston, MA, United States |
| Social Media |
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Chromebook, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare LastPass with other popular tools in the same category.
Easy to use, includes a google chorme button.
Not sure how secure it is - has been hacked before
Remembering passwords for may websites
I like that it keeps everything organized, I can create different files for different programs i have multiple sign in's and passwords for.
It has a bit of a learning curve. The way the passwords display is a bit confusing at first and actually figuring out how to use it. It's very easy to accidentally delete the passcode or change it.
It helps us keep things secure. We have a lot of shared logins and multiple employees in different locations. We dont have to keep the information on desk tops or send in an email.
I really like how LastPass allows you to sort and file login credentials by type. It's really handy to be able to create folders and separate my personal and work login information. I'm not sure if other password saver products have this capability, but this is a feature I really like. It makes shifting between contract work accounts and personal accounts effortless.
Before I signed up with LastPass, there was one account that I created that had the same account as my LastPass vault. I don't use that account often, but when I do, I get an email *every single time* telling me that I need to change my LastPass vault account because I used the same password on another account. I get that this is a security feature and some might find it really beneficial, but I find it really annoying. This is really a minor dislike, however. I haven't had really any complaints with this product so far.
I work on contract doing social media and brand development for a handful of digital products. Because there are so many portals and accounts that I need to be able to do my work, it was critical that I have all the login credentials. But as you might imagine, having the type in or record all that information was really cumbersome. Especially since I did not own any of the accounts. Any time a password was changed, I would get locked out and had to email around to get the new password. When I instituted LastPass, it made the work so much more streamlined! The company I worked with simply shared the folder for the products and accounts I was working on, and I was all set!
The fact that it's a browser extension makes using save passwords super easy on all web applications. The ability to share passwords with team members is great! And the ability to share access without actually sharing the passwords is awesome.
That same fact feels however less "secure" than an offline app for passwords.
Keep passwords safe and secure. Provide people with temp access to applications without setting them up completely.
KeePass is a very good tool to manage your passwords, if you have many devices. Computers, Smartphones, Tablet. There is a Chrome- and Firefox - AddOn and many other mobile Apps (e.g. for android, iOS, ...). U can use it everywhere and the sync capabilities are just working fine. Everything is synced, every information in your password library. The two factor authentication is also working well, it gives you more safeness on your passwords.
Sometimes the Browser included apps are quite buggy. Passwords are not being prefilled, the url matching to automatically fill the correct forms is not accurate or even not working, the form to enter new passwords is sometimes a bit strange and tricky to use. Basic-Auths in Browsers is also not working in Chrome, which is a important feature missing. In my opinion also missing is a tool to use it on a console, to use that on a server or somewhere. A way to store ssh-keys is also missing, which would be a nice feature.
I am registered at a lot online platforms and services. While managing all my server I need a lot passwords. So this is what I use this for and it is working well, but there are some nice features missing.
I like that LastPass remembers all my passwords without me having to write them down anywhere
I don't like how sometimes I forget to update my passwords. Or, when a friend uses my computer and saves their passwords. Maybe a Guest Mode would help?
I'm solving my memory skills!
It's extremely friendly, easy to use and the possibility to share the access of some platforms with coworkers that use Lastpass help a lot. Definitely I recommend the solution for each one that have to access a lot of solutions on line day by day or for everyone that don't think is secure to use the same password for everything.
Well, some few weeks ago I had a big issue with Lastpass. I forgot my main password and couldn't be able to access the platform. I used all the possibilities available to recover my password and didn't work it. I got frustrated and extremely upset but at the same time I saw it's a secure solution. The resolution was to cancel my account and create a new one.
I don't need to have a file with dozens of systems I need to use and access everyday, so that's the big benefit for sure.
multifactor authentication ensures that your information is secure. you get a security report every so often which allows you to address at risk items.
password generator has default settings, makes it a nuisance to deal with and less secure.
multifactor authentication makes business information and data more secure.
I love that when I set up a new user, I don't need to import all the passwords for each website. Only one plugin to set up with one password and that's it. (One to rule them all). The administration is also very easy to handle. I feel safe enough with my passwords being managed by lastpass.
There are a few bugs with auto-filling fields and as well as master password being asked when it's been set up not to ask. This is a bit disruptive for the users but nothing we can' t overcome.
It's been helping us to protect the list of password that we have for all websites we use as well as giving specific access to certain users . It also helps us being extremely efficient when a new user comes in (no need for him/her to contact helpdesk and ask what the password for the website is)
It is always working in the background and offers to remember a password even if I forget to save my new password. I can choose to use or not use this app. It gives me ways of categorizing my passwords too: Personal and work.
Sometimes I have to change my passwords and I end up with a long list of passwords most of which are outdated. the speed at which LastPass responds to my landing on a website seems to vary from quite fast to much slower.
I work for an online tech company and I have many many websites that I demo for customers so I need to remember lots of usernames and passwords. LastPass helps me do my job every day!
LastPass provides convenient cross-browser and cross-platform support. It provides an efficient way for me to easily store username and passwords. It automatically remembers and saves the list of websites which need login details so that it can automatically log me in on my next visit to the same website. It auto-fills web forms using my personal data profiles that I define in my account which helps me in filling online forms with just a single click.
You can only contact the customer service through email. There is no other alternative to it. Also, it doesn't provide a good UI design for the Android users.
LastPass provides high security options at the global level. It provides me the options to limit the duration of time for my active sessions till which I can be active on its server. After that it automatically disconnects me from the server. I can also extend the session length at the same moment as well. It has a very nice feature for multi-factor authentication. It has got an email with a one-time-password code which I have to type into my online account after entering my master password.
The MFA feature, also it integrates with most browsers. Also, it has good reviews and a good, open approach to breaches.
I have occasionally seen security glitches - one of which I reported but didn't hear back.
I have so many passwords and a lot have to be secure and therefore really strong - not going to manage those. Also, the password safe must be doubly secure through MFA
Remembers passwords so I don't have to. Makes single-sign on very easy. Holds passwords for internal tools used across the company without me having to ask around to gather them. Much better than my old paper and pen method of storing passwords. :)
Doesn't sync correctly sometimes. Sometimes I try and log in with the auto-filled passwords and they are wrong (i.e. I have changed my gmail password and it didn't save). Sometimes it saves wrong things as usernames/passwords (i.e. saved my zip code as my username).
This helps us across the organization stay organized. I think our IT team has had alot less requests to reset passwords as we can pull them up at any time. It also has increased security since you can set password requirements (letters, numbers, etc.) Our security manager likes that for sure.
I like this tool for the features below: Ability to generate strong passwords Ability to use on all devices
It does not allow access levels and it might not be good for business. The problem with all password management tools is that passwords are stored in the browser.
I like it for personal use rather than solving business problems.
Very secure way to keep passwords. A little clunky, but ultimately very easy to utilize. A lot of different websites have unique criteria for their passwords, so LastPass helps me keep all of them straight.
Google Chrome integration almost feels intrusive. Every time I type a password into anything, even a temporary one, LastPass has a pop-up appear asking me to save it. This can be seen as mildly inconvenient, so not a HUGE negative.
This is for personal use, and is helping alleviate the headaches of remember different passwords, since so many sites have different requirements.
Free version meets most user's needs. Very good for a free application. Paid version also really reasonably priced. Great support on mobile and even apple watch!
I am not a big fan of their user/admin interface.
Great for our new developers.
The integration with desktop browsers. is very handy and transparent. Sometimes, when you have more than one password to a site or trying to create a new one, it's gets messy.
There is no free mobile extension. It's very hard and sometimes frustrating to get my passwords in mobile. It's clear that they are pushing me to sign the pro version. It's cheap indeed, but I don't want to be pushed.
Saving my passwords in a centralized place. That's very handy.
I liked the chrome extension and how it attempted to recognize sign up fields on my browser and prompt me to use it.
The problem with the auto fill feature was that it was buggy and often times didn't work for me. Also wasn't great for a company like mine where we are sharing passwords.
We wanted our team to have easy access to everyone's passwords and to be able to securely remove former employees.
Works on almost all websites I use Generator lets you create new strong passwords based on requirement Supports two factor authentication, like with Google Authenticator Option to export your data when you wish. Detects password changes and weak passwords Prompts if passwords are re-used elsewhere Allows you to save Secure notes too
No free/basic version for mobile Prompts to save passwords everytime you fill a form, takes time to list sites for which it shouldn't prompt Recent security break hurt the trust factor
Remembering passwords is a pain due to a large number of sites people use, this leads to three problems: 1. Use of weak, easy to remember passwords 2. Re-use of same or similar passwords elsewhere, which are easy to guess 3. Frequent password recovery due to forgotten passwords or wrong entries LastPass addresses all these issues from your browser.
Keeping track of all your passwords across all online applications is a hassle easily remedied by LastPass. You set a master password and let LastPass take care of the rest for you. LastPass also has integration plugins for all major browsers.
There's nothing that I dislike about it. Works flawlessly.
Not having to keep track of your passwords is great.
I used to like the ease of use. After a recent update however, the auto Launch feature no longer works.
Not easy to contact directly to inform them of issues.
Keeps record of passwords
The concept behind it is good with great feature sets. AD Azure integration is useful for onboarding of users, and the policies available through business option provide good controls over data and policy.
Customer service is terrible overall, with slow response times and lack of quality personel to address issues. Only way to submit an issue is to use a new help email request which is poor in its ability to reference any previous cases or actively get ahold of anyone if its needed, its just submit and email and wait. This impacted us on numerous occasions needing assistance with the product randomly failing its federation sync and locking out large groups of users for unknown reasons.
Having a managed password solution for the corporation that can be adminisistered and reivewed/audited is very useful vs other solutions on the market we used to have to deal with. Assigning group shares, ease of access into the solution, and enhancing user password security has been a boon.
The enterprise policies are the best and most granular of the 5 or so password managers I have evaluated.
Security incidents happen, especially to those that are most popular. The company's handling of those issues and communication on them has left a lot to be desired. The clients also hadn't seen many updates in recent years, and the CLI appears to have been abandoned (though it works, there haven't been any updates in many years.
The LastPass browser plugin and mobile apps are good and is what I have used as a baseline to compare any others. They do a good job of performing their function and staying out of the way.
Access across multiple platforms, devices types, and operating systems! Also, LastPass offers an abundant list of other types of secrets that can be stored, in addition to traditional login passwords For example Network SSID's, notes, credit cards, bank accounts, security social numbers, etc.
The cost! Due to its premium price-tag and when placed in comparison to many of the less costly competitors in the password manager market, you'd hope that LastPass would offer more premium features in return... NOPE! With so many other options out there, the value is not as great as it used to be.
LastPass introduced me to password managers a long time ago and it proved to be a valuable tool. The concept of using unique, strong passwords for every account without having to remember them was quite an upgrade from the terrible (and essentially non-existent) account security practices I was using back in those days!
fairly easy to use, can click and go right into the site link
long process for sign in to be so secure
shared log ins!!
its easy to store and share credentials with other team members. Also the ability to set if the members can view the passwords or not
The fact that it logs out even though selected to remember 30 days
Remember and share passwords in lie of privacy and SOC compliance
LastPass is great at storing passwords for yourself (as well as other sensitive data).
LastPass is cumbersome when sharing passwords across an organization - especially when you are scaling.
LastPass increases security by allowing us to not reuse passwords - and to securely share passwords (although this process is not great).
Lastpass provides me a secure and fairly easy way to share login details and passwords with my work colleagues. Lastpass also offers quite a bit of options in the way of permissions and organization. For example, I am able to organize a set of login details into a particular folder and then simply share the entire folder with a team member if desired. Lastpass also allows me to customize if I want to enable the password to be copyable to a computer's clipboard. This is a neat little extra security addition that I enjoy. Finally, Lastpass offers a reasonably smooth app and also integrates with almost every major browser, which is convenient.
Some of Lastpass' features can be inconsistent. I can remember many times when it has been unclear to a colleague if they actually received a shared password, and where it would be located. The browser integration can also be annoying. Lastpass uses a password fill system to input login details. The fill function often has problems recognizing the appropriate forms to fill, or sometimes refuses to fill at all, making it inconsistent and occasionally frustrating. Many of the passwords are also not copyable so simply using the web app as a standalone is not a satisfactory solution. Finally the browser integration will sometimes interfere with your computer's existing built-in password manager. This makes it very difficult to use Lastpass in conjunction with your native password manager.
LastPass simplifies the process of having a large group of people share login details when attempting to work on similar plaforms. It encourages collaboration and makes teamwork a smoother process.
lastpass allows us to use best practice passcodes without ever having to type them out, or remember them. especially for businesses that use a lot of online services, this is literally lifesaving.
sharing passwords can be really tricky between coworkers-- the process is easy enough but more than most times it doesn't work until you share it multiple times.
Lastpass has helped me to ONLY have to remember 2 passwords-- my lastpass master password and my locked computer password. it's really nice. saves lots of headaches.
I like the integration with Google Chrome which I think is essential. The autofill feature saves me a lot of time. I also find it very easy to manage my passwords, choose which one I share with my team, etc.
I don't like the fact that getting Lastpass support seems almost impossible to find. I had some issues before and that made me switch.
I'm able to share and keep my own passwords in one secure place. This makes it really easy to share passwords with my team or keep them for myself.