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LastPass Reviews: 4.5/5 — Highly Rated
LastPass is a popular and easy-to-use password manager with premium features and great security tools and multiple account recovery options. Adding an advanced layer of security, the platform offers multi-factor authentication and time-based one-time password protection, dark web monitoring, a one-to-one authenticator, and secure notes. LastPass also offers effective pricing, with a freemium plan that covers extensive features and tiered plans with more robust security features and tools.
| Company | LogMeIn, Inc. |
|---|---|
| Year founded | 2003 |
| Company size | 1001-5000 employees |
| Headquarters | Boston, MA, United States |
| Social Media |
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Chromebook, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare LastPass with other popular tools in the same category.
Automatic fill of passwords. Grouping of secrets. Browser integration, though even that can be a bit quirky at times.
Very quirky and cumbersome interface, especially when having to mix with the enterprise version. Need to have a cleaner and more polished interface. Actually had received an e-mail to offer to test a new interface, but when tried to do so, received a 404 error, after 3 tries at that I gave up.
Replacing an out of support software that has most of our server secret information. Haven't realized the benefits yet, still working on our migration.
Creating more secure passwords and never needing to type them in.
Sometimes the LastPass plugin does not recognize the correct fields on a mobile browser.
Managing a large collection of personal and company passwords. Sharing passwords with employees and managing their access to certain sites.
It works on almost every website. It's easy to shut off users or change access. The google chrome plugin saves a lot of time increasing the usability of the product. Fill forms and menu are also available by right-clicking in the browser which adds to the ease of use.
The UI/UX could be better between the different areas of the platform as some actions aren't intuitive and can confuse users. Admin dashboard and shared folder actions are different in user vs admin areas. Shared folders aren't intuitive and when you invite a "group" all users don't get an email invite even though it says it does. Adding users has two options between invite new and invite existing but you can select both, why?
Having your passwords in one place, easily managed, and the ability to turn off passwords is a huge help. The security that LastPass brings in the real win, if they could up-level the UI/UX it would be the best product out there.
It seems to correctly detect every single password prompt. Even those that Firefox and Chrome fails. Very easy to use for filling the password prompts.
Management for business is very clunky. Not many ways to arrange. I would suggest adding by site management and not by user. Or expand to make a dynamic list of sites. It gets very hard to use the more sites you add and share.
Account sharing with multiple staff across multiple services, devices and locations..
Straightforward tool, with a lot of familiarity among IT professionals.
A little clunky on login (for anyone that travels a lot).
Password management, easier transition between personnel.
Ease of implementation was probably the best, getting off and running was pretty quick.
The SSO implementation and automatic account creation documentation was lacking, there were a few 'there be dragons' areas with no map.
Password proliferation, and change schedules. It becomes less of a burden to change password to follow complexity rules with lastpass there to keep the passwords safe behind a master pass phrase.
LastPass is a very complete application that helps to save the passwords of the pages, its extension in Chrome makes my life easier, its interface is very nice. I keep my keys and that of my friends, it has many facilities of which my favorite is "My vault"
So far the application has been very useful and has not generated problems in its use. It would be very interesting if there was the option to create a profile for a secretary in order for them to manage the keys by accessing with their own profile and thus control when they enter and when the original user enters.
Currently I use more than 15 applications and pages to develop my work as a freelancer, so I was having trouble remembering all the keys. Now that I use this application from LastPass I have worked more calmly and with confidence
Use passwords across devices and browsers with ease. Test the strength of your passwords and find duplicate passwords. In some supported websites, automatically create new passwords with one click.
LastPass is less easy to use when it comes to mobile apps. Frequently pops up to auto fill but upon authentication never fills. Often have to use the copy and paste function instead, which is less secure. On browsers, sometimes the LastPass icon to fill password is overlayed on top browser's own password manager, making it difficult to click. Often get around this by right-clicking and choosing fill password. Sometimes when a field is on the lower part of a page, the lower half of the lastpass interface is cut off, so you have to scroll down the page more so the interface will fit.
Lastpass is excellent for keeping track of passwords in an age where password requirements across websites vary significantly. Some apps/sites require special characters while others prohibit them. Don't store your passwords in an unencrypted document. LastPass puts all your passwords in a secure environment, and can be accessed anywhere - even devices you haven't previously used - by using their website.
LastPass is great for people who aren’t all in the same building together all day who need to easily share passwords and usernames
Not intuitive at first and can not lose your password or getting back in is hard
Sharing of credentials is easy
Easy to use phone app. Web app also works pretty well.
The business version seems very much half-baked. Strange text field for notes which doesn't display everything. Incredibly difficult to manage users.
Personal and corporate password management.
LastPass is very easy to use. The available documentation was very helpful and made for a successful roll out.
LastPass does not offer a connector for Azure AD which makes provisioning/deprovisioning very manual and difficult for large enterprise environments. Along with SSO not being available as well.
Having a secure solution to provide users to log passwords helps to better protect the environment.
Lastpass is very useful for sharing passwords across the team without having to resort to chatting. We also like to disallow users to view passwords that we don't want to spend time rotating.
I wish Lastpass accepts YubiKey U2F multifactor. I do not think TOTP is secure enough to be reliable.
Sharing credentials to sites/tools with one login.
I like that it stores all of my passwords in one convenient location and I can access them at anytime.
I dislike the fact it wipes all of your saved passwords out once implemented.
We are saving having a less safe way to keep out passwords. They are secured on LastPass.
1. Auto-fill for websites and apps on Android 2. Emergency access when you may allow other people to access it in emergency situations 3. Sharing passwords with a team quickly
It becomes more and more expensive ($3 vs $1 before) after it's acquisition by LogMeIn. But it has a Free plan as well.
Making sure passwords are strong and quickly sharing it with my team.
It was my first Password manager. It very easy to handle and to use. I like the most feature that automatically changes passwords when you want. It is just comfortable to use. It's not expensive, and I recommend to have a paid version. Then you can share passwords with your team.
Some bugs are just not cool. Sometimes it makes double entries for the same website, and that confuses me when I saw a 3 or 4 same entries. For a long run, it wasn't the best tool for our needs, but I think that was because of us, not the tool :)
All passwords in one place. Easy login.
It is a powerful, cross platform tool, that allows the generation of secure passwords
The safari integration is rather buggy. Frequent logouts and it fights with safari/Mac built in password manager
Working with secure passwords keeps the work system more secure.
No need to memorize passwords. Also I can use different pws for each new site.
Mobile app. Sometimes doesn't save automatically
More secure pws, also easy sharing
I like the fact that all my passwords are in one place and I can easily see passwords for other websites without first going to that website. It makes it convenient to see what passwords are already stored, and if I need to add any to the list. The addition of two factor authentication was also very needed.
I wish security was a little higher, it seems that LastPass has only had a few issues since I've started using it. However, I think there are a few differences with the free version and the premium versions. I also believe the mobile application could be updated a little more, to make it a little easier to use.
The business problem I was solving with LastPass is the fact that multiple users need to remember some of the same passwords for the same websites, so this has a unified way of sharing the password without revealing what my password actually was which I appreciate in terms of security. I believe we became more efficient, especially for the accounts that were shared and security was not an issue.
I like not having to remember any of my passwords
Last pass is not the ultimate solution, just another barrier
It keeps passwords and login information off of email chains
We have been using this for less than a month but I love that while there is an "Administrator", individuals can provide their own passwords, which gives them a nice sense of security.
I am still having some issues understanding how we can track equipment (i.e. Apple ID, passcodes, etc.) for company-issued items.
Electronic password tracking to make sure we have all the information we need if an employee leaves.
The vault feature; it's much easier to use than Google Smart Lock. It's easier to navigate, you don't have to enter the password for your PC to see your passwords, you can update your passwords in the vault, and the vault includes more information than just the website address.
When I am changing a password for a website that is already saved in LastPass sometimes a pop-up box does not pop-up to update the password.
Saving passwords for multiple websites I use for my practice and using the password generator.
Easy to use and organized. Love just clicking the website I need and it logs me in.
Chrome overrides lastpass logins so I have to manually enter them.
Sharing login information and websites.
I liked having all the passwords in one place. Not just my personal passwords but being able to access company wide accounts without checking with 7 people to see what the current password is was helpful.
At first I didn't like LastPass but it was because I didn't know how to use it. Once I took 5 minutes to figure it all out, I thought it was great.
LastPass helped us be organized and have randomly generate passwords that people didn't have to memorize which made our systems more secure.
Works great, you can save or not save passwords. You have the ability to search for a saved password and simply click to load.
Haven't tried the moble app at times I had issues with some sites that would autoload from last pass which would cause login issues.
Save passwords in a safe location. Not 100% sure on if your computer was stolen if lastpass would prevent people from accessing your login accounts (e.g. bank, etc)
All my devices connect - so when my passwords are created they are available on al my devices
Learning curve was longer than expected. Took time to figure out how it all works.
Time savings because I'm not wasting time searching for passwords. Also reduces frustration and emotional energy
Lastpass (like most password managers) allows users to generate unique, complicated passwords for websites without worrying about recalling them. Last Pass has strong mobile support, especially on Android.
LastPass has a worrying recent history of security concerns, especially those associated with its operation as a browser extension. LastPass also defaults to relatively short password length when generating new passwords. Users tend to not change defaults, so it hurts the core promise of a password manager.
One of the largest threats to account security is the re-use of passwords. LastPass encourages unique passwords, and in fact flags duplicates.
LastPass hasn't made the news for a high profile security breach lately! Haha. It is very easy to use.
There can be sluggish performance, and the mobile version is terrible.
As remote consultants with access to many client systems, we have way too many passwords to remember, and need a secure place to store credentials.
I like that last pass easily saves passwords that I am using and allows for a company-wide storage
Often, last pass incorrectly fills out passwords and emails into text boxes, forcing me to go back and correct
sharing passwords unsafely; sharing various passwords with various employees