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LastPass Password Manager Software logo
LastPass
Secure Password Management
4.5
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LastPass Reviews: 4.5/5 — Highly Rated

LastPass Overview
What is LastPass?

LastPass is a popular and easy-to-use password manager with premium features and great security tools and multiple account recovery options. Adding an advanced layer of security, the platform offers multi-factor authentication and time-based one-time password protection, dark web monitoring, a one-to-one authenticator, and secure notes. LastPass also offers effective pricing, with a freemium plan that covers extensive features and tiered plans with more robust security features and tools.

Company LogMeIn, Inc.
Year founded 2003
Company size 1001-5000 employees
Headquarters Boston, MA, United States
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What LastPass is best for?
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LastPass Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Chromebook, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
LastPass Features
Ability to restrict sharing / external organization control
Activity / audit logs and reporting
Activity Monitoring
Advanced Reporting
Audit Logs
Auto-Fill
Autofill / browser integration
Auto-password generation
Biometric Login
Browser Extension
Browser extension / autofill / save login via extension
Browser extension support
LastPass Media
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LastPass Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 30, 2026
LastPass Password Manager Software logo
1,350 LastPass Reviews
4.5 out of 5
Enterprise (> 1000 emp.)
Nov 18, 2019
 Source
Overall Rating:
3.5
George S. avatar
George S.
Lead Architect, Identity & Access Management
Share
"Quirky Interface"
What do you like best about LastPass?

Automatic fill of passwords. Grouping of secrets. Browser integration, though even that can be a bit quirky at times.

What do you dislike about LastPass?

Very quirky and cumbersome interface, especially when having to mix with the enterprise version. Need to have a cleaner and more polished interface. Actually had received an e-mail to offer to test a new interface, but when tried to do so, received a 404 error, after 3 tries at that I gave up.

What problems is LastPass solving and how is that benefiting you?

Replacing an out of support software that has most of our server secret information. Haven't realized the benefits yet, still working on our migration.

Small Business (50 or fewer emp.)
Nov 18, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Works like a charm"
What do you like best about LastPass?

Creating more secure passwords and never needing to type them in.

What do you dislike about LastPass?

Sometimes the LastPass plugin does not recognize the correct fields on a mobile browser.

What problems is LastPass solving and how is that benefiting you?

Managing a large collection of personal and company passwords. Sharing passwords with employees and managing their access to certain sites.

Small Business (50 or fewer emp.)
Nov 18, 2019
 Source
Overall Rating:
3.5
Kris O. avatar
Kris O.
Chief Of Staff
Share
"Solid password management solution w/ some improvements needed"
What do you like best about LastPass?

It works on almost every website. It's easy to shut off users or change access. The google chrome plugin saves a lot of time increasing the usability of the product. Fill forms and menu are also available by right-clicking in the browser which adds to the ease of use.

What do you dislike about LastPass?

The UI/UX could be better between the different areas of the platform as some actions aren't intuitive and can confuse users. Admin dashboard and shared folder actions are different in user vs admin areas. Shared folders aren't intuitive and when you invite a "group" all users don't get an email invite even though it says it does. Adding users has two options between invite new and invite existing but you can select both, why?

What problems is LastPass solving and how is that benefiting you?

Having your passwords in one place, easily managed, and the ability to turn off passwords is a huge help. The security that LastPass brings in the real win, if they could up-level the UI/UX it would be the best product out there.

Small Business (50 or fewer emp.)
Nov 18, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Its useful but has its downsizes"
What do you like best about LastPass?

It seems to correctly detect every single password prompt. Even those that Firefox and Chrome fails. Very easy to use for filling the password prompts.

What do you dislike about LastPass?

Management for business is very clunky. Not many ways to arrange. I would suggest adding by site management and not by user. Or expand to make a dynamic list of sites. It gets very hard to use the more sites you add and share.

What problems is LastPass solving and how is that benefiting you?

Account sharing with multiple staff across multiple services, devices and locations..

Mid Market (51-1000 emp.)
Nov 18, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Solid, time tested tool"
What do you like best about LastPass?

Straightforward tool, with a lot of familiarity among IT professionals.

What do you dislike about LastPass?

A little clunky on login (for anyone that travels a lot).

What problems is LastPass solving and how is that benefiting you?

Password management, easier transition between personnel.

Mid Market (51-1000 emp.)
Nov 18, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Works well for my use case"
What do you like best about LastPass?

Ease of implementation was probably the best, getting off and running was pretty quick.

What do you dislike about LastPass?

The SSO implementation and automatic account creation documentation was lacking, there were a few 'there be dragons' areas with no map.

What problems is LastPass solving and how is that benefiting you?

Password proliferation, and change schedules. It becomes less of a burden to change password to follow complexity rules with lastpass there to keep the passwords safe behind a master pass phrase.

Small Business (50 or fewer emp.)
Nov 05, 2019
 Source
Overall Rating:
3.5
JB
Jason B.
Founder
Share
"Control Password Management for Contractors and Employees"
What do you like best about LastPass?

Not provided

What do you dislike about LastPass?

Not provided

What problems is LastPass solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
Nov 04, 2019
 Source
Overall Rating:
3.5
Alexis T. avatar
Alexis T.
Customer Success Manager
Share
"Mostly user friendly a little clunky"
What do you like best about LastPass?

Not provided

What do you dislike about LastPass?

Not provided

What problems is LastPass solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
Oct 13, 2019
 Source
Overall Rating:
3.5
Julia G. avatar
Julia G.
Supervisora De Planificación Proyectos
Share
"Aunque siempre se me olvidan las claves, con Lastpass no tengo problemas para entrar en mis cuentas "
What do you like best about LastPass?

LastPass is a very complete application that helps to save the passwords of the pages, its extension in Chrome makes my life easier, its interface is very nice. I keep my keys and that of my friends, it has many facilities of which my favorite is "My vault"

What do you dislike about LastPass?

So far the application has been very useful and has not generated problems in its use. It would be very interesting if there was the option to create a profile for a secretary in order for them to manage the keys by accessing with their own profile and thus control when they enter and when the original user enters.

What problems is LastPass solving and how is that benefiting you?

Currently I use more than 15 applications and pages to develop my work as a freelancer, so I was having trouble remembering all the keys. Now that I use this application from LastPass I have worked more calmly and with confidence

Small Business (50 or fewer emp.)
Sep 08, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Password management made easy"
What do you like best about LastPass?

Use passwords across devices and browsers with ease. Test the strength of your passwords and find duplicate passwords. In some supported websites, automatically create new passwords with one click.

What do you dislike about LastPass?

LastPass is less easy to use when it comes to mobile apps. Frequently pops up to auto fill but upon authentication never fills. Often have to use the copy and paste function instead, which is less secure. On browsers, sometimes the LastPass icon to fill password is overlayed on top browser's own password manager, making it difficult to click. Often get around this by right-clicking and choosing fill password. Sometimes when a field is on the lower part of a page, the lower half of the lastpass interface is cut off, so you have to scroll down the page more so the interface will fit.

What problems is LastPass solving and how is that benefiting you?

Lastpass is excellent for keeping track of passwords in an age where password requirements across websites vary significantly. Some apps/sites require special characters while others prohibit them. Don't store your passwords in an unencrypted document. LastPass puts all your passwords in a secure environment, and can be accessed anywhere - even devices you haven't previously used - by using their website.

Small Business (50 or fewer emp.)
Aug 23, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"LastPass great for virtual organizations "
What do you like best about LastPass?

LastPass is great for people who aren’t all in the same building together all day who need to easily share passwords and usernames

What do you dislike about LastPass?

Not intuitive at first and can not lose your password or getting back in is hard

What problems is LastPass solving and how is that benefiting you?

Sharing of credentials is easy

Small Business (50 or fewer emp.)
Aug 22, 2019
 Source
Overall Rating:
3.5
JG
John G.
Director Of Client Success
Share
"Great for personal use. Not great for business use."
What do you like best about LastPass?

Easy to use phone app. Web app also works pretty well.

What do you dislike about LastPass?

The business version seems very much half-baked. Strange text field for notes which doesn't display everything. Incredibly difficult to manage users.

What problems is LastPass solving and how is that benefiting you?

Personal and corporate password management.

Enterprise (> 1000 emp.)
Aug 19, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"LastPass is a good tool but has its limitations"
What do you like best about LastPass?

LastPass is very easy to use. The available documentation was very helpful and made for a successful roll out.

What do you dislike about LastPass?

LastPass does not offer a connector for Azure AD which makes provisioning/deprovisioning very manual and difficult for large enterprise environments. Along with SSO not being available as well.

What problems is LastPass solving and how is that benefiting you?

Having a secure solution to provide users to log passwords helps to better protect the environment.

Enterprise (> 1000 emp.)
Aug 15, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Secure platform for sharing passwords. I use it at home too!"
What do you like best about LastPass?

Lastpass is very useful for sharing passwords across the team without having to resort to chatting. We also like to disallow users to view passwords that we don't want to spend time rotating.

What do you dislike about LastPass?

I wish Lastpass accepts YubiKey U2F multifactor. I do not think TOTP is secure enough to be reliable.

What problems is LastPass solving and how is that benefiting you?

Sharing credentials to sites/tools with one login.

Mid Market (51-1000 emp.)
Jun 12, 2019
 Source
Overall Rating:
3.5
HD
Haley D.
Account Manager
Share
"Good Idea but a few glitches"
What do you like best about LastPass?

I like that it stores all of my passwords in one convenient location and I can access them at anytime.

What do you dislike about LastPass?

I dislike the fact it wipes all of your saved passwords out once implemented.

What problems is LastPass solving and how is that benefiting you?

We are saving having a less safe way to keep out passwords. They are secured on LastPass.

Small Business (50 or fewer emp.)
Apr 22, 2019
 Source
Overall Rating:
3.5
Sergey I. avatar
Sergey I.
Owner
Share
"solid password manager"
What do you like best about LastPass?

1. Auto-fill for websites and apps on Android 2. Emergency access when you may allow other people to access it in emergency situations 3. Sharing passwords with a team quickly

What do you dislike about LastPass?

It becomes more and more expensive ($3 vs $1 before) after it's acquisition by LogMeIn. But it has a Free plan as well.

What problems is LastPass solving and how is that benefiting you?

Making sure passwords are strong and quickly sharing it with my team.

Small Business (50 or fewer emp.)
Aug 30, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"It is just good"
What do you like best about LastPass?

It was my first Password manager. It very easy to handle and to use. I like the most feature that automatically changes passwords when you want. It is just comfortable to use. It's not expensive, and I recommend to have a paid version. Then you can share passwords with your team.

What do you dislike about LastPass?

Some bugs are just not cool. Sometimes it makes double entries for the same website, and that confuses me when I saw a 3 or 4 same entries. For a long run, it wasn't the best tool for our needs, but I think that was because of us, not the tool :)

What problems is LastPass solving and how is that benefiting you?

All passwords in one place. Easy login.

Enterprise (> 1000 emp.)
Jul 30, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Very Useful tool"
What do you like best about LastPass?

It is a powerful, cross platform tool, that allows the generation of secure passwords

What do you dislike about LastPass?

The safari integration is rather buggy. Frequent logouts and it fights with safari/Mac built in password manager

What problems is LastPass solving and how is that benefiting you?

Working with secure passwords keeps the work system more secure.

Small Business (50 or fewer emp.)
Mar 31, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Lastpass - 1 password you need."
What do you like best about LastPass?

No need to memorize passwords. Also I can use different pws for each new site.

What do you dislike about LastPass?

Mobile app. Sometimes doesn't save automatically

What problems is LastPass solving and how is that benefiting you?

More secure pws, also easy sharing

Mid Market (51-1000 emp.)
Mar 28, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"LastPass Review"
What do you like best about LastPass?

I like the fact that all my passwords are in one place and I can easily see passwords for other websites without first going to that website. It makes it convenient to see what passwords are already stored, and if I need to add any to the list. The addition of two factor authentication was also very needed.

What do you dislike about LastPass?

I wish security was a little higher, it seems that LastPass has only had a few issues since I've started using it. However, I think there are a few differences with the free version and the premium versions. I also believe the mobile application could be updated a little more, to make it a little easier to use.

What problems is LastPass solving and how is that benefiting you?

The business problem I was solving with LastPass is the fact that multiple users need to remember some of the same passwords for the same websites, so this has a unified way of sharing the password without revealing what my password actually was which I appreciate in terms of security. I believe we became more efficient, especially for the accounts that were shared and security was not an issue.

Mid Market (51-1000 emp.)
Feb 03, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"A must have "
What do you like best about LastPass?

I like not having to remember any of my passwords

What do you dislike about LastPass?

Last pass is not the ultimate solution, just another barrier

What problems is LastPass solving and how is that benefiting you?

It keeps passwords and login information off of email chains

Small Business (50 or fewer emp.)
Jan 16, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"So far so good"
What do you like best about LastPass?

We have been using this for less than a month but I love that while there is an "Administrator", individuals can provide their own passwords, which gives them a nice sense of security.

What do you dislike about LastPass?

I am still having some issues understanding how we can track equipment (i.e. Apple ID, passcodes, etc.) for company-issued items.

What problems is LastPass solving and how is that benefiting you?

Electronic password tracking to make sure we have all the information we need if an employee leaves.

Small Business (50 or fewer emp.)
Dec 22, 2017
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Love LastPass"
What do you like best about LastPass?

The vault feature; it's much easier to use than Google Smart Lock. It's easier to navigate, you don't have to enter the password for your PC to see your passwords, you can update your passwords in the vault, and the vault includes more information than just the website address.

What do you dislike about LastPass?

When I am changing a password for a website that is already saved in LastPass sometimes a pop-up box does not pop-up to update the password.

What problems is LastPass solving and how is that benefiting you?

Saving passwords for multiple websites I use for my practice and using the password generator.

Enterprise (> 1000 emp.)
Dec 18, 2017
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Nice way to share passwords with others"
What do you like best about LastPass?

Easy to use and organized. Love just clicking the website I need and it logs me in.

What do you dislike about LastPass?

Chrome overrides lastpass logins so I have to manually enter them.

What problems is LastPass solving and how is that benefiting you?

Sharing login information and websites.

Mid Market (51-1000 emp.)
Nov 02, 2017
 Source
Overall Rating:
3.5
TT
Tara T.
Director Of Partner Success
Share
"Very effective"
What do you like best about LastPass?

I liked having all the passwords in one place. Not just my personal passwords but being able to access company wide accounts without checking with 7 people to see what the current password is was helpful.

What do you dislike about LastPass?

At first I didn't like LastPass but it was because I didn't know how to use it. Once I took 5 minutes to figure it all out, I thought it was great.

What problems is LastPass solving and how is that benefiting you?

LastPass helped us be organized and have randomly generate passwords that people didn't have to memorize which made our systems more secure.

Mid Market (51-1000 emp.)
Oct 24, 2017
 Source
Overall Rating:
3.5
DI
Derek I.
Manager Of It
Share
"save all your paswords in one easy to manage location with lastpass"
What do you like best about LastPass?

Works great, you can save or not save passwords. You have the ability to search for a saved password and simply click to load.

What do you dislike about LastPass?

Haven't tried the moble app at times I had issues with some sites that would autoload from last pass which would cause login issues.

What problems is LastPass solving and how is that benefiting you?

Save passwords in a safe location. Not 100% sure on if your computer was stolen if lastpass would prevent people from accessing your login accounts (e.g. bank, etc)

Enterprise (> 1000 emp.)
Sep 29, 2017
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"LastPass is good but takes some time to figure it out"
What do you like best about LastPass?

All my devices connect - so when my passwords are created they are available on al my devices

What do you dislike about LastPass?

Learning curve was longer than expected. Took time to figure out how it all works.

What problems is LastPass solving and how is that benefiting you?

Time savings because I'm not wasting time searching for passwords. Also reduces frustration and emotional energy

Small Business (50 or fewer emp.)
Aug 29, 2017
 Source
Overall Rating:
3.5
Justin B. avatar
Justin B.
Data Scientist
Share
"Encourages positive password habits for non-technical users"
What do you like best about LastPass?

Lastpass (like most password managers) allows users to generate unique, complicated passwords for websites without worrying about recalling them. Last Pass has strong mobile support, especially on Android.

What do you dislike about LastPass?

LastPass has a worrying recent history of security concerns, especially those associated with its operation as a browser extension. LastPass also defaults to relatively short password length when generating new passwords. Users tend to not change defaults, so it hurts the core promise of a password manager.

What problems is LastPass solving and how is that benefiting you?

One of the largest threats to account security is the re-use of passwords. LastPass encourages unique passwords, and in fact flags duplicates.

Mid Market (51-1000 emp.)
Aug 01, 2017
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"One of the better password management apps"
What do you like best about LastPass?

LastPass hasn't made the news for a high profile security breach lately! Haha. It is very easy to use.

What do you dislike about LastPass?

There can be sluggish performance, and the mobile version is terrible.

What problems is LastPass solving and how is that benefiting you?

As remote consultants with access to many client systems, we have way too many passwords to remember, and need a secure place to store credentials.

Small Business (50 or fewer emp.)
Jul 28, 2017
 Source
Overall Rating:
3.5
CL
Caroline Palmer L.
Marketing And Operations Intern
Share
"Efficient and safe way to store passwords across a company "
What do you like best about LastPass?

I like that last pass easily saves passwords that I am using and allows for a company-wide storage

What do you dislike about LastPass?

Often, last pass incorrectly fills out passwords and emails into text boxes, forcing me to go back and correct

What problems is LastPass solving and how is that benefiting you?

sharing passwords unsafely; sharing various passwords with various employees