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Melio Payment Processing Software logo
Melio
4.6

( 135 )

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Melio Reviews: 4.6/5 — Highly Rated

Melio Overview
What is Melio?

Melio is a cloud-based B2B payments platform for small and midsize businesses and accounting firms that combines accounts payable and accounts receivable capabilities. It supports paying vendors via ACH, card, wire, and mailed checks, offers AI-powered bill capture and an AI assistant, approval workflows, multi-user roles, accounting integrations (QuickBooks, Xero, NetSuite), a mobile app, and a payouts API (closed beta). Melio provides tiered plans including a free Go plan and enterprise offerings, and maintains SOC 2, ISO, and PCI-compliance posture via its processors.

Company Melio
Year founded 2018
Company size 501-1000 employees
Headquarters New York, USA
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Ask Questions about Melio
What Melio is best for?
How does Melio compare to Shift4Shop?
What are the pros and cons of Melio?
Melio Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Freelancer
Ease of use
Beginner
Intermediate
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone
Support Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Melio Pros and Cons
Pros
  • Generous free plan (Go) with meaningful features and free ACH allotment
  • Covers both payables and receivables in one platform
  • Strong integrations with QuickBooks, Xero, and NetSuite
  • Flexible payment methods and speed options (ACH, card, wire, check, instant)
  • Strong security and compliance posture (SOC 2, ISO standards, PCI via processor)
Cons
  • Some advanced features (classes/locations, QuickBooks Desktop sync) limited to higher tiers
  • Transaction fees (card percentages, check/wire fees) can be significant at high volumes
  • Payouts API and some international rails are in limited/closed beta and not fully global
  • Detailed/custom reporting/export capabilities were not clearly verified in public documentation
Melio Features
Accepts major card brands
ACH Payment Processing
API / Developer platform
API for integrations / mass payouts
API Integration
Approval workflows / multiple approvers
Automated Tax Calculation
Batch Processing
Bulk / batch bill payments / upload
Command-line interface (CLI) tools
Contactless / Chip & PIN support in terminals
Create and send invoices / AR functionality
Melio Media
Melio - Melio Homepage
Melio Screenshots
Melio Homepage
Melio Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 16, 2026
Melio Payment Processing Software logo
135 Melio Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Feb 05, 2024
 Source
Overall Rating:
5.0
AH
Andrew H.
Accountant
Share
"Best Payment Processing Software"
What do you like best about Melio?

Very user-friendly, and the customer service is unmatched! The integration between Melio and Quickbooks Online is seamless and saves us time and money.

What do you dislike about Melio?

The only downsides are that since Melio is still relatively new, there are features such as integrating with Quickbooks Desktop that is not supported yet.

What problems is Melio solving and how is that benefiting you?

It is an easy platform that anyone can learn pretty quickly. The fact that it is free is also a significant benefit as clients can save a lot of money.

Small Business (50 or fewer emp.)
Feb 03, 2024
 Source
Overall Rating:
5.0
Sahaya S. avatar
Sahaya S.
Business Development
Share
"Best Payment Platform"
What do you like best about Melio?

Can do payment through cards even vendor don't accept cards.

What do you dislike about Melio?

I didn't find anything that would dislike

What problems is Melio solving and how is that benefiting you?

Facing problem in paying vendor , who is specifically don't accept card payment. Quick payment, simple to use.

Small Business (50 or fewer emp.)
Jan 25, 2024
 Source
Overall Rating:
5.0
Jones M. avatar
Jones M.
Freelance
Share
"Melio"
What do you like best about Melio?

With Melio, you can pay someone and decided if they receive direct deposits or Check. Also you get free ACH transfers

What do you dislike about Melio?

Melio is only available for USA based Business as of the time of writing this. hope they expand to other countries

What problems is Melio solving and how is that benefiting you?

Been able to pay contractors easily and fast

Small Business (50 or fewer emp.)
Sep 08, 2023
 Source
Overall Rating:
5.0
AL
Andrew L.
M
Share
"Fantastic for AP"
What do you like best about Melio?

The best thing about Melio is that it's completely free to use! The only time you have to pay is if you are using them to mail checks and even then you are only charged per check you mail. You get two free meals checks per month!

What do you dislike about Melio?

The only real complaint I have is the lack of integration. They have integrations built out for QuickBooks desktop on the accounts receivable end, but you cannot import transactions for payments into QuickBooks.

What problems is Melio solving and how is that benefiting you?

Whenever I'm remaining payment to a vendor for the first time, Melio helps me be able to send a message to them where they can choose how they want to be paid either by ACH or a check.

Mid Market (51-1000 emp.)
Aug 03, 2023
 Source
Overall Rating:
5.0
Syed Aamir A. avatar
Syed Aamir A.
Kurucu Ve Ceo
Share
"Simplest way to pay vendors & contractors"
What do you like best about Melio?

I like that I can pay any invoice by bank transfer for FREE, or earn rewards when paying with your credit card - even if your vendor doesn’t accept cards. That's the great part.

What do you dislike about Melio?

That it's not available for some countries where my clients are looking for it. I hope in near future we will find Melio opening those locations as well. That's the only issue I have,

What problems is Melio solving and how is that benefiting you?

Simplicity to make payments and ask for payments from clients is never been easier. In just one click I can send the payment request to my client and they pay in no seconds with ease.

Small Business (50 or fewer emp.)
Jul 06, 2023
 Source
Overall Rating:
5.0
TP
Theresa P.
Accounting Manager
Share
"Seeing my Vendors Adopt Melio After Switching to ACH a Year Ago is SO Rewarding"
What do you like best about Melio?

I love being able to tell my vendors exactly which date their payment landed or will land. I work for an alcohol distributor, so we billback our vendors for samples. Recently, instead of checks, I'm getting Melio payments from the vendors I've been sending my Melio payments to.

What do you dislike about Melio?

I've been using them for almost a year now, and the best I can come up with is when I accidentally hit "Save and Send Payment Now" instead of "Save and Close", I can exit out of the next page and have to back page multiple times. Yes, when I screw up, I have to click a button multiple times is my 'complaint'

What problems is Melio solving and how is that benefiting you?

I can say, "You'll have it Thursday" instead of "It was mailed 2 weeks ago, if you don't get it in 2 more weeks I'll void and send a new check." It just makes for a better supplier/customer relationship.

Small Business (50 or fewer emp.)
Jul 03, 2023
 Source
Overall Rating:
5.0
SR
Samantha R.
Transactional Consultant
Share
"Awesome & Affordable & Innovative"
What do you like best about Melio?

There are so many great things about Melio. First, the innovative integration with QB makes scheduling a breeze, Second, vendors love the option to expedite their payment for a small fee. Third, it is so simple and user friendly. It was very easy to learn and it is incredibly reliable.

What do you dislike about Melio?

The only issue I have with Melio is there is definite room for improvement in reporting. I would like the ability to create detailed reports for payments. I also wish that the Noon deadline was pushed back to later in the day.

What problems is Melio solving and how is that benefiting you?

Melio is solving the main issue of most clients where the bank charges outrageous and excessive wire & ACH fees. As long as you can wait the 4 business days for delivery, this ACH option is the best way to go.

Mid Market (51-1000 emp.)
May 31, 2023
 Source
Overall Rating:
5.0
BT
Boone T.
Senior Accountant
Share
"What a great product!"
What do you like best about Melio?

What a great product! 90% of the platform is free of cost. User interface is amazing and the integration with Quickbooks is easy and fast. Much easier than using the banks website for ACH transactions.

What do you dislike about Melio?

The ACH timing could be reduced. Whereas my bank's ACH will take 1 day, Melio tends to take 2-3 business days, which can equate to over a week in some cases. This is a bit hard to explain to my vendors.

What problems is Melio solving and how is that benefiting you?

We swapped banks and the ACH and payments were very user-unfriendly. It required too much time and effort to use and Melio has addressed this with flying colors.

Small Business (50 or fewer emp.)
Apr 12, 2023
 Source
Overall Rating:
5.0
SC
Sol C.
Operations Manager
Share
"Easy, safe & quick way to pay vendors!"
What do you like best about Melio?

I like the options melio has. From an expedited check to an ACH transfer, plus you can schedule recurring payments.

What do you dislike about Melio?

I'd like to have more information once checks are mailed out, but other than that, no complains!

What problems is Melio solving and how is that benefiting you?

It makes it easy to pay vendors, contractors, etc.

Small Business (50 or fewer emp.)
Apr 04, 2023
 Source
Overall Rating:
5.0
RB
Rik B.
Founder
Share
"No words to describe how great Melio is; perfect for small businesses"
What do you like best about Melio?

You can use Melio entirely for free to process ACH payments to vendors. As a small business with a few contractors we work with, this is a perfect solution, and I can't recommend it enough to others. The only cost is if you send more than 2 checks per month and the layout and speed of payments are great!

What do you dislike about Melio?

I really can't say much about things I dislike. Melio has done a lot of work on UI/UX which has made it better. I wish there was a better way to bulk upload payments but other than that, it is a great platform!

What problems is Melio solving and how is that benefiting you?

Paying all of our vendors monthly without it being exorbitantly expensive while also making it simple for me without too many limitations. It is allowing me to process our 1099 payrolls easier than ever.

Small Business (50 or fewer emp.)
Apr 04, 2023
 Source
Overall Rating:
5.0
La'Quata S. avatar
La'quata S.
Computer Information Systems And Electrical/Computer Engineering Adjunct Instructor
Share
"Melio is a great ACH payment platform"
What do you like best about Melio?

What I like about Melio is the Convenience: Melio simplifies the payment process by allowing users to send and receive payments electronically, which saves time and effort compared to traditional payment methods. Cost-effectiveness: Melio offers a competitive pricing structure with no hidden fees or subscription costs, making it an affordable payment solution for small businesses. Security: Melio uses advanced encryption and security protocols to protect users' financial information and transactions, giving users peace of mind when making and receiving payments online.

What do you dislike about Melio?

I dislike Melio's speed of payment for some payments, but I am not sure if that is a Melio issue or a receiver issue.

What problems is Melio solving and how is that benefiting you?

I am using Melio fo my ACH transactions because my bank does not readily offer it.

Small Business (50 or fewer emp.)
Apr 04, 2023
 Source
Overall Rating:
5.0
SM
Stephanie M.
Founder
Share
"Hassle free way to pay!"
What do you like best about Melio?

Melio is so easy to use and I love the option of being able to schedule payments. Just set it and it's taken care of!

What do you dislike about Melio?

No downsides at all. It's a great solution to keep track of payments!

What problems is Melio solving and how is that benefiting you?

Melio solved my problem of keeping track of my subcontractor invoices/payments. I just load em up and then they alert me when one is coming due! We pay our rent also and it's always on time because of Melio! Scheduling out recurring payments is awesome!

Small Business (50 or fewer emp.)
Apr 04, 2023
 Source
Overall Rating:
5.0
LT
Lauren T.
Founder
Share
"Melio has made my life so much easier!"
What do you like best about Melio?

Ease of use - intuitive design - no hidden fees - exactly as advertised - looks professional to recipients - allows for the easiest, no hassle wire transfers -

What do you dislike about Melio?

I don't have anything in particular to criticize - as someone who uses a small, boutique internet bank for business (one that doesn't allow wire transfers) Melio has been a lifesaver.

What problems is Melio solving and how is that benefiting you?

I use a bank that doesn't allow for any direct transfers, and my wholesaler will ONLY accept direct wire payments. So, Melio has been an easy and wonderful solution.

Small Business (50 or fewer emp.)
Apr 04, 2023
 Source
Overall Rating:
5.0
Ginger B. avatar
Ginger B.
Owner
Share
"I love Melio Payments!"
What do you like best about Melio?

I love the flexibility of payment options, the ability to pay contractors via credit card, and the useful tool of just forwarding the invoices to the inbox! It's truly great!

What do you dislike about Melio?

Nothing to note here. There has been nothing so far that has dissatisfied me!

What problems is Melio solving and how is that benefiting you?

One way that it stands out is being able to select for the payor of an invoice in Accounts Receivables is deciding where to delegate the processing fee if they use a credit card.

Small Business (50 or fewer emp.)
Jan 12, 2023
 Source
Overall Rating:
5.0
BS
Brandon S.
Logistics Operations Specialist
Share
"Logistics Operation Specialist"
What do you like best about Melio?

Easy to use, fast and quick service. We will continue to use!

What do you dislike about Melio?

We wish it had an auto-pay method for our customers

What problems is Melio solving and how is that benefiting you?

It is making our payment process easy between our customers and us, everything is very easy to use.

Small Business (50 or fewer emp.)
Jan 03, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Reliable Payment Portal"
What do you like best about Melio?

I like that Melio is extremely easy to navigate and use for AP.

What do you dislike about Melio?

I do not like having to reach out to the support team to void a payment or a check.

What problems is Melio solving and how is that benefiting you?

It wasn't as easy to bulk pay bills in our other payment portal as it is while using Melio - that is the best part.

Small Business (50 or fewer emp.)
Jan 03, 2023
 Source
Overall Rating:
5.0
Adam M. avatar
Adam M.
Owner
Share
"The best way of keeping track of contract workers payments and easy billing!"
What do you like best about Melio?

The simplicity of sending out payments to vendors that I use especially for those that I hire multiple times throughout the year. I'm able to pay them and also keep track of how much I pay them throughout the year for tax time ease.

What do you dislike about Melio?

My vendors can't add in their W-9 so I can consolidate all of their tax information in one area for my CPA. I would like them to be able to fill in their contact information themselves as well.

What problems is Melio solving and how is that benefiting you?

Keeping track of 1099s for contract workers! I know what I need to send to my CPA for taxes much more easily. I have one less thing to worry about every year when compiling my taxes to hand over to my CPA.

Small Business (50 or fewer emp.)
Jan 03, 2023
 Source
Overall Rating:
5.0
BH
Basim H.
Managing Member
Share
"Ease of use bill payments"
What do you like best about Melio?

I'm able to schedule multiple payments in advance and later balance my account on the go. I could pay vendors by ach or I could use their check payment option but it comes with a fee

What do you dislike about Melio?

Some glitches the software had in the past, after initiating a payment to a vendor account it automatically sent out the payment to a single use card even when the vendor didn't set up.

What problems is Melio solving and how is that benefiting you?

Melio transformed how I do accounts payable from having to manually write checks to click and pay. It simplified vendor payments and shortened the time I used to spend managing.

Small Business (50 or fewer emp.)
Jan 03, 2023
 Source
Overall Rating:
5.0
Paige T. avatar
Paige T.
Product Analyst
Share
"Highly Recommended"
What do you like best about Melio?

Quick, easy, fast and secure online payments.

What do you dislike about Melio?

There is a notification that keeps prompting me to connect my Quickbooks Online account when I no longer have a Online account with Quickbooks.

What problems is Melio solving and how is that benefiting you?

Melio helps me quickly and easily send fast, secure payments to my Vendors. Melio always makes sure that my payment is sent on time.

Small Business (50 or fewer emp.)
Aug 02, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"ACH + Contributor permissions as it should be"
What do you like best about Melio?

Let's be honest: As owner of a small company, life can be hectic and challenging and traditional banks don't necessarily have your back. Depending on who you are banking with, Melio is an excellent value add on and provides functionalities most regular bank or won't. In a nutshell: you can finally schedule ACH payments for free. Secondly, you can assign "collaborators", being Admin, Accountant or Contributor with varying permissions. Meaning, you can delegate payments to someone in your organization, without them having access to everything and set security thresholds for transfers, etc.

What do you dislike about Melio?

There is a little trick to make payments go out faster that is not well explained: If you add a "bank account", outgoing payments will take a few business days. If you find the "add debit card" under "add bank account" (instead of under "add credit card" where you instinctively might think it is), then payments go out the same or the next business day if scheduled before the cut-off time of 12pm EST. This could be explained a little better. You have to kinda stumble on it to find out.

What problems is Melio solving and how is that benefiting you?

Melio is an excellent Payment solution that allows scheduling of payments at future dates. My regular bank is a little backwards and doesn't provide that feature.

Small Business (50 or fewer emp.)
Jul 09, 2022
 Source
Overall Rating:
5.0
Ramon R. avatar
Ramon R.
Immigration Services Officer 2 (Iso2)
Share
"A must have for a successful business"
What do you like best about Melio?

Great customer service and easy to set up payments

What do you dislike about Melio?

Sometimes it can block your payments the day of payment because you need some additional paperwork or review without letting you know in advance

What problems is Melio solving and how is that benefiting you?

Easy to send payments to landlords and other business related payments

Small Business (50 or fewer emp.)
Jul 08, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Melio for Small Biz"
What do you like best about Melio?

Very easy set-up for paying contractors and vendors with no additional cost!

What do you dislike about Melio?

None so far and we have been using for a few months

What problems is Melio solving and how is that benefiting you?

Paying contractors, syncing with QuickBooks, and not being inundated with fees per user.

Small Business (50 or fewer emp.)
Jul 07, 2022
 Source
Overall Rating:
5.0
AR
Anisa R.
Bookeeper
Share
"Easy to use"
What do you like best about Melio?

The way it's organized it's very easy to understand even by persons who do haven't an accounting or financial background.

What do you dislike about Melio?

I don't like the fact that even if l schedule a group of payments the vendor receives separate checks for each of them.

What problems is Melio solving and how is that benefiting you?

We are paying all the vendors through Melio and that's been helpful for us, letting vendors know when the payment is on its way and everything else.

Small Business (50 or fewer emp.)
Jul 06, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Right Sized" for small business"
What do you like best about Melio?

Free and dependable service. I use this monthly and have had no issues.

What do you dislike about Melio?

Nothing yet. I have not found anything at all to dislike.

What problems is Melio solving and how is that benefiting you?

Allows me to move money seamlessly and dependably to consultants.

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
5.0
CW
Candice W.
Bookkeeper
Share
"Melio is super user friendly and easy to use! I love it"
What do you like best about Melio?

the layout! its easy on the eyes to understand

What do you dislike about Melio?

some features need to be added. ex Drag and Drop to add a bill and emailing forwarding

What problems is Melio solving and how is that benefiting you?

saving me time !!

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
5.0
KO
Kenneth O.
Business Owner
Share
"Melio has made my life so much easier, saves me a lot of time and hassle."
What do you like best about Melio?

The user interface is so clean and simple to use. It's focused, does exactly what I need it to do and saves me a lot of time and hassle. I use Melio to pay bills for five different businesses and it makes it a breeze!

What do you dislike about Melio?

There are a few features I would like to see added to the process but they are constantly rolling out new updates and improvements so I bet it's just a matter of time.

What problems is Melio solving and how is that benefiting you?

Allows us to easily pay multiple vendors for different businesses with one log-on and one easy-to-use interface. As your accounts and vendors are set up in the system, it's a total breeze to get the bill payment done efficiently and fast. I used to dread doing the bills and now I look forward to it! I know that sounds crazy but it's true. The interface makes it fun!

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
5.0
WK
Wanda K.
Business Owner
Share
"So simple to use and FREE!"
What do you like best about Melio?

You can choose who gets charged credit card service fees (meaning you can choose the customer to get charged 2-3% instead of your business) which no other platform allows you to do. Scheduling payments is a breeze. You can upload your invoices or you can create one manually quickly and painlessly. You don't have to collect private bank information from your contractors, instead, Melio contacts them directly to receive their information which reduces security risks to your business. Overall it's a great platform for small business owners who work with many contractors.

What do you dislike about Melio?

It takes three business days for bank transfers to complete, so you need to plan a few days for processing if you want your payments to be delivered on time. It also does not connect to my invoicing system, Wave Apps.

What problems is Melio solving and how is that benefiting you?

Customers can use a credit card for payments and the credit card fees don't have to come out of my payment amount. I can do direct deposits for my contractors for free and I don't have to collect their private bank information to get connected.

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
5.0
Henson R. avatar
Henson R.
Chief Executive Officer
Share
"Modern day AP/AR"
What do you like best about Melio?

Melio has a clean look with an easy-to-add invoice system, literally uploads and picks up the texts making data entry simple and not as time-consuming, all while being cost friendly

What do you dislike about Melio?

I cant make recurring monthly invoices to get sent, for example, a monthly subscription-based customer we still have to create the invoice and send manually

What problems is Melio solving and how is that benefiting you?

As a micro-business struggling to be attractive and modern without the added cost to do so Melio makes it simple and fast to receive and request payments from businesses that still like to do everything with a paper check. We like accountability so many transactions are electronic now. It eliminated late payments or excuses for why payments are late

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
5.0
OM
Omer M.
Ceo
Share
"User Friendly with Free ACH"
What do you like best about Melio?

The staff is amazing, customer service is prompt, and the dashboard is very easy to use.

What do you dislike about Melio?

No API for automated ACH payments, otherwise everything else is great.

What problems is Melio solving and how is that benefiting you?

I can ACH payments to my vendors without incurring any fees.

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
5.0
SB
Sheri B.
Virtual Assistant
Share
"Easiest Way to Pay Contractors"
What do you like best about Melio?

The ease of tracking payments to contractors. Payments

What do you dislike about Melio?

I haven't found anything I dislike yet as everything works very smoothly. No there isn't. NA.

What problems is Melio solving and how is that benefiting you?

I am a VA with clients in multiple states. Melio helps me ensure that all my clients payments are made in a timely manner without having to wait for an update that a check has been processed on the clients end.