Moosend Reviews: 4.7/5 — Highly Rated

Moosend makes it easy for us to design engaging email templates for our readers. We also love the reporting metrics and simple user interface.

There's nothing I really dislike, just looking forward to Moosend rolling out more and more features for their software.

We have a large email list and we use Moosend to automate our email marketing efforts, report on the effectiveness of this channel and design engaging templates that drive clicks.

Customer service is among the best I've seen. Easy to navigate around the menus, easy integration, simple plug-n-play setup. Charts and graphs are visually appealing.

Would like to see more details in all-activity summary - other columns which were initially imported into the list i.e. organization, last contacted, etc. It shows this information when you look at the list, but it would be insightful to see more info on a contact if they had interaction with the email campaign, in that particular summary view.

I originally tried to used Amazon Web Services coupled with Email Octopus, but it was difficult to set things up with both of them, costly, and not nearly as user friendly. Staying in touch with our clients and relaying notices to them has been great with Moosend. Their support staff is friendly, prompt to answer, and super accommodating. I would recommend them to anyone who is interested in implementing email-marketing into their business activities; Moosend is awesome!

Having used a few other email vendors, I love the data Moosend gives after I've finished a campaign. I not only get analytic info, but I can track links in my emails!

I wish I could integrate my web platform better.

Moosend provides a comprehensive email platform and I really like how they have their billing broken down.

Moosend has solved a huge problem for me - I am saving hundreds a month on my email marketing and getting better results with it (over Constant Contact).

I had to get over learning a new system but don't let that stop you.

Affordable email platform

Real-time, deep analytics, great A/B testing, fast, robust and reliable deliverability in an excellent price-to-value ratio. Their support team is one of the best. No "ticketing" and waiting, plain real-time chat.

Templates and editor are here. 3rd party integrations are a bit limited yet the team is dedicated to confront these as soon as possible.

I was looking for an email marketing platform tha was simpler to use, affordable and robust. Switched to moosend and never looked back.

It's customer support and service consistency are really amazing!

We have been waiting for two major feature releases regarding the Newsletter editor and some email marketing automation that we have already been using in beta

For us, it;s really important to have a consistent (and not spam0 communication with our subscribers on a bi-weekly basis. Moosend is a great tool about that. But more importantly we have been using it's API implementation in order to automate every transactional email on our platform and this have been great!

The new email editor is great and you can do many stuff! The customer service is excellent, every time we had a problem they responded to us asap. Easy to use A/B testing with multiple A/B options.

Nothing, everything is great! You won't come accross anything better

Moosend is supporting all the mail marketing process, from the creation to the delivery and the reporting.

The new email editor is fantastic. The speed and the quality of the service are great. The support team is always responding very fast and always have a way to solve problems & questions. Can handle a large number of mails. Easy to use A/B testing with multiple A/B options. Detailed reporting, very easy to read and have an understanding even with 1 view.

Absolutely nothing. The service is great.

Moosend is supporting all the mail marketing process, from the creation to the delivery and the reporting. With the campaign editor the creation process can be done without the need of html & css knowledge.

To get your email to send and not be seen as spam, you actually have to know a few tricks, and change some "techy" settings. Sarah from Moosend support was extremely helpful and patient with me.

nothing everything seemed just fine. Support is great

Trying to get newsletters to send to customers

I have tried many related ESP’s in the past and I can say that Moosend email marketing platform is by far the most value for price choice someone can make in its field. The platforms segmentation feature is just the best of its kind and the drag & drop editor make it really simple to design campaigns whether or not you have coding skills. Furthermore, their customer service has a very fast response rate and is always more than helpful.

Nothing in particular. The platform constantly adds more features to make the experience even better.

I am using Moosend as an email marketing software. So I am solving all the relevant problems. From automating messages, cross selling products, doing cart abandonment (email retargeting) etc. The most serious benefit for my company using this service, is the amazing customer service combined with the problem solving attitude and ability of the Moosend team.

Aside from one of the best inboxing rates I've ever had, their service is impecable. I've never had this level of service from any other ESP's over the past 14 years I've been in business. Their ability to solve any issues or help with any concerns or answer any questions is unmatched in this industry. Inboxing grade: A+ User interface: A+ Service grade: A++++

A slightly better editor would be great. But I believe that they are on top of it already.

I wanted a better platform that had better inboxing than iContact and Getresponse. I definitely found it with Moosend. More importantly, I was surprised and absolutely just blown away by the level of support that they gave me. EVERYONE is eager to answer my questions and help solve the problem. You won't find this level of support and service with any other ESP's

Their professionalism & their vast knowledge in the subject of email Marketing

There is nothing I have disliked in them.

A considerable increase of our CTR thanks to their guidance. Let aside the email Automations we are going to adhere to our new website.

It helped me in email marketing requirements and its dashboard feature really helped me with key metrics to grow and connect with the potential customers.

Bugs and glitches are unavoidable. Support team helps in keeping it minimal.

I am able to run all my campaigns smoothly and UI is always a step ahead in helping or aiding me while working on different projects.

Moosend email marketing service is a very good package to use. It helps us automate our email marketing campaigns which are very efficient

The cost is little high due to the scale of our operations

Moosend is helping us with our email marketing campaigns

I have been using this platform more than a year and I love all the feature and services they provide, as a key important features like personalization. Which helps our campaign performance to grow drastically and segmentation of the base helps us to curate the base to target the relevant audience. As it's a easy to use platform with more hidden features.

I haven't seen any such features like dislike, as this platform is a growing platform with lot more feature that helps any of the organisation to grow at a steady and drastic growth. It will full you need and extra want on time.

On a recent time when we started sending high volume to the dormant base we see more bounce rate which lead the campaign performance to decrease. Then we get the best help support and guidance from the support team to solve this issue permanently, which Increse to performance to grow through the journey.

I am using moosend for the past 3 years, I am extremely happy about the platform ability to deliver emails seamlessly. One of the best email marketing automation tool.

I am very much satisfied with the platform. One concern is is the limitations on certain functions apart from that all good.

Everything is easy to use and simple UI. User-friendly interface, We can get the detailed report about campaigns, unlimited custom fields can be created in the platforms

Once wary of email marketing, my perspective underwent a remarkable transformation upon discovering Moosend. With its intuitive drag-and-drop editor, crafting compelling emails became a seamless and enjoyable process. The comprehensive reports provided by Moosend not only simplified tracking but also contributed significantly to boosting my open rates. For those in search of a potent and user-friendly platform, I highly recommend giving Moosend a try – it's a game-changer!

People complaining about problems like bugs, glitches, or other technical issues that make it hard to use the service smoothly

Moosend solves the complexity of email marketing with its user-friendly interface and features. Before Moosend, managing campaigns was a struggle, but now, the drag-and-drop editor makes it easy to create appealing emails without coding. The intuitive design has saved me time, allowing more focus on content creation. It's been a game-changer for my business.

I have found Moosend to be an exceptional solution for my email marketing requirements, surpassing my expectations in every aspect. Its intuitive interface coupled with robust features positions Moosend as a premier choice for email marketing endeavors. The analytics dashboard offers invaluable insights into the performance of campaigns. I particularly value the comprehensive reports on open rates, click-through rates, and subscriber behavior. This data has proven pivotal in refining my strategies and enhancing overall engagement. For those seeking a dependable and feature-rich email marketing platform, I unequivocally recommend exploring Moosend. It has significantly elevated my approach to email marketing, and I am confident it can deliver similar benefits for your endeavors.

Expressions of dissatisfaction regarding the presence of bugs, glitches, or other technical issues that impede the seamless utilization of the service.

One of the principal challenges addressed by Moosend pertains to the intricacies associated with email marketing. Prior to adopting Moosend, I faced difficulties in integrating diverse tools and managing multifaceted aspects of my campaigns. Moosend effectively mitigates this complexity through its user-friendly interface and comprehensive features. The incorporation of a drag-and-drop editor facilitates the creation of visually appealing emails without the necessity for coding skills, thereby optimizing time and effort. I have utilized Moosend for my email marketing campaigns, and its impact on my business has been transformative. The features and functionality provided by Moosend.com have proven to be highly advantageous in several respects. Primarily, the user interface exhibits remarkable intuitiveness. Even for individuals without extensive technical expertise, navigating the platform is effortlessly manageable. The drag-and-drop editor streamlines the creation of visually striking and responsive emails, contributing to a seamless process. This user-friendly design has resulted in significant time savings, enabling me to allocate more focus towards the development of compelling content rather than grappling with the intricacies of the tools.

Thanks to Moosend, our emails practically run themselves now. It's like having an extra pair of hands, saving us time and effort.

It'd be awesome if Moosend had a free plan. It could help users test things out before committing.

Moosend is a great and affordable email tool I highly recommend. It offers ready-to-use designs and crucial automation features.

The interface is easy and the automation capabilities is excellent. You can find advanced segmentation through which you can quick run automation campaigns

Limited third-part integration is a biggest con of using Moosend

It solves automation campaign management and helps in solving day to day email marketing woes. You also get to customise email templates so the email has more engagement.

There are quite few thinks I like in moosend is there Personalisation feature and the way it can be used in the communication and user friendly to use the platform.

AI feature can be used lot better. As AI is going to rule the world in the future so it will be a extra benefits explore now than doing it later.

Autopilot Features is highly beneficial for to run a campaign all day and night without even sitting infront of the system.

The platform is easy, great ui, easy to set up, extremely responsive support, beautiful email templates, great reporting features, really nothing to not like moosend.

At times, Sender verification can be a pain, I've noticed a few bugs in whitelabels.

Email scheduling and frequency capping.

I really like the way the moosend platform is build as it's a user friendly where we can easy to use but not compromise on features as well. Like personalization is the best feature where we can grab the customer attention with more personalize messages and it can relate to the user more quicker way

They can add more AI tools to it so we can make more advance features.

Still I stick with personalization the communication is like increase the audience interest and will resulted in more lead and conversion.

Once we wanted a bulk mailer to be sent for 25 lakh customer base. We had a big doubt whether it will get delivered successfully or not. Fortunately that campaign was very successful with 80% delivered and good conversion.

At times we get to see the campaign summary report little delayed.

We majorly use it for bulk campaign and it works effectively.

It offers an intuitive, cost-effective email marketing experience with excellent automation and analytics, ideal for small to medium businesses.

Limited email template selection and some integrations can be clunky.

It simplifies the process of setting up and managing automated email sequences, saving time and effort. Offers advanced segmentation features, allowing businesses to send personalized, relevant content to different audience segments. Additionally, it is cost effective, and helps me in efficiently managing the subscribers list.

Moosend has an easy to use interface and can be used for free

The least likeable part about moosend is the fact that it is not yet integrated with any ai tool

Creating a well defined funnel that helps me keep track of my audience and the conversion rate.

Easy to learn ,lesser time consumption & cost effective . Grabs attention & attraction of the customer in a glimpse of an eye Customer support is very good Very easy to implement Many features available which benefits the customers or the users Because of its special features, customers tend to use it more frequently There is an ease of integration in moosend which makes it more valuable

There is nothing to dislike about moosend for me .

Marketing , personalizing and customising stuffs at the ease of my place and comfort

What I like the most about Moosend is how user friendly platform it is and the price efficient ,as the segregation of price is budget friendly for me. And the concept of segmentation to cater right audience for email marketing is phenomenal.I definitely recommend my friend .

Least helpful, I would say you can add few more features though it is cost efficient.

Moosend is solving the reach of marketing Automation and email marketing for startups .It benefits me by helping the segmentation of users for email marketing and features like drag and drop email builder and thier detailed reporting ,which helps me to understand the need and in which direction and whom I will segregate on priority basis

This platform is really simple to use. Like with anything new, I had to figure out how to go where I wanted. I usually have a hard time with technology stuff. I only use it for sending lots of emails, nothing fancy, so I was worried at first. But the people who help customers were there the whole time and they helped me a lot, even though some of what they said was hard to understand! So, if I can use it, anyone can. I really suggest Moosend for people like me

I thought the form designs were a bit limited, and I couldn't create a form from scratch without any starting layout

as a email developer I have my email marketing team who facing issue of bounce ratio and spam while using sengrid ,because of moosend our works makes easier also we integrate our software for many tools

About 6 monthsago, my company made a big shift from using SendGrid to Moosend, and it's been a game-changer for us. Our delivery rates, open rates, click-through rates - basically, all the measurable aspects - saw remarkable improvements.

I'm still trying to learn how to put my own 'unsubscribe' link at the end of the email. I don't like how the default one looks. Also, I wish there were more font choices available to use.

We don't need email marketing tools all the time, so we like pay-as-you-go options. We tried Moosend recently and got better results than before. It's easy to use and their support team is quick and helpful. They offer different ways to confirm emails and help track what customers like. Creating contact lists is quick and hassle-free.