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Moosend Email Marketing Software logo
Moosend
Effortless Email Marketing
4.7

( 672 )

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Moosend Reviews: 4.7/5 — Highly Rated

Moosend Overview
What is Moosend?

Moosend’s incredibly efficient customer support is the primary reason why people love this platform. Their excellent customer support range provides excellent live chat to access a comprehensive knowledge base, as well as video tutorials. Advanced features are available even under the free plan and the platform provides comprehensive reporting that provides geolocation insight as well as heatmap data. Notably, Moosend has a free forever plan that lets users send unlimited campaigns if they have less than 1000 subscribers. Higher tiers offer more robust tools and features as well.

Company Moosend Ltd
Year founded 2011
Company size 51-200 employees
Headquarters London, United Kingdom
Social Media
Moosend Categories on Findstack
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Ask Questions about Moosend
What Moosend is best for?
How does Moosend compare to Stripo?
What are the pros and cons of Moosend?
Moosend Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Moosend Pros and Cons
Pros
  • Advanced features available even under the free plan
  • Prompt customer support accessible on live chat
  • Comprehensive reporting includes geolocation insight and heatmap data
Cons
  • Email editor and signup for builder can be hard to use
  • Design template selection is quite basic
Moosend Features
A/B Testing
A/B testing / Experiments
Analytics/Reporting
API Access
Automated Responses
Bounce Management
Branding removal (white-label)
Campaign Scheduling
Contact List Import/Export
Custom domain for landing pages/forms
Custom Fields
Customizable Templates
Moosend Media
Moosend video thumbnail
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Moosend Screenshots
Moosend screenshot 1
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Moosend screenshot 6
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 01, 2026
Moosend Email Marketing Software logo
672 Moosend Reviews
4.7 out of 5
Mid Market (51-1000 emp.)
Dec 17, 2023
 Source
Overall Rating:
5.0
KA
Karthikeyan A.
Founder
Share
"Wonderful email automation tool"
What do you like best about Moosend?

Landing page creation and email campaigns

What do you dislike about Moosend?

Costing and limited trail period, reporting can be improved

What problems is Moosend solving and how is that benefiting you?

Landing page creation

Small Business (50 or fewer emp.)
Dec 15, 2023
 Source
Overall Rating:
5.0
RL
Razzes L.
Founder
Share
"My Journey with"
What do you like best about Moosend?

With Moosend, you can unleash your inner email expert and wave goodbye to the uncertainty around email marketing. Moosend has everything you need, from captivating landing sites to eye-catching email designs. Its powerful automated routines nurture leads and increase conversions like magic.

What do you dislike about Moosend?

Even while the site looks very user-friendly, there are moments when I wish it had additional tools for making truly unique email layouts.

What problems is Moosend solving and how is that benefiting you?

Email marketing difficulty is reduced using Moosend, which automates time-consuming tasks like list maintenance and design. Apart from simplifying, it provides options for personalized messages, engagement, and conversions through targeted segmentation and customization. Through the use of intelligent analytics, Moosend facilitates optimization, boosting website traffic, generating quality leads, and enhancing financial performance.

Small Business (50 or fewer emp.)
Dec 14, 2023
 Source
Overall Rating:
5.0
SA
Srilakshmi A.
Founder
Share
"Best Email Marketing Platform"
What do you like best about Moosend?

Email Automation campaigns and Personalisation

What do you dislike about Moosend?

No dedicated ip is provided for pro version.

What problems is Moosend solving and how is that benefiting you?

Moosend offers Email Marketing and marketing automation for a free trial to start with which is useful to validate the features of the platform

Small Business (50 or fewer emp.)
Dec 13, 2023
 Source
Overall Rating:
5.0
iniyathamil v. avatar
Iniyathamil V.
Assistant Manager
Share
"Best tool for email automation"
What do you like best about Moosend?

Email marketing automation with ease of use

What do you dislike about Moosend?

Costing and UI for reporting connector..

What problems is Moosend solving and how is that benefiting you?

Email campaigns

Mid Market (51-1000 emp.)
Dec 13, 2023
 Source
Overall Rating:
5.0
MS
Mansi S.
Founder
Share
"Review about best email solution"
What do you like best about Moosend?

Moosend is an easy to use email solution with various templates available. It also helps to plan drip mail campaigns which saves alot of time alongwith that it provide detailed analytics of the mail sent mentioning open rate, click through rate and unsubscribe numbers.

What do you dislike about Moosend?

Though there are n number of features in Moosend but in basic plans there are limited features and sometimes I have also experienced downtime with Moosend.

What problems is Moosend solving and how is that benefiting you?

Moosend is a user friend interface making it simpler to create, manage and optimize emails efficiently. Alongwith that it help email to reach at recipients inbox rather than beig marked as spam.

Small Business (50 or fewer emp.)
Dec 11, 2023
 Source
Overall Rating:
5.0
AK
Arun K.
Founder
Share
"Comprehensive Review"
What do you like best about Moosend?

Users often appreciate Moosend's user-friendly interface, automation features, and competitive pricing in the realm of email marketing.

What do you dislike about Moosend?

We wish for a broader range of email design templates in Moosend.

What problems is Moosend solving and how is that benefiting you?

Moosend tackles email marketing hurdles through its efficient platform, streamlining campaigns, automating processes, and enhancing overall marketing effectiveness.

Mid Market (51-1000 emp.)
Dec 08, 2023
 Source
Overall Rating:
5.0
JM
Jageshwar M.
Founder
Share
"A Must Have for Easy Email Marketing😍"
What do you like best about Moosend?

Moosend is its user-friendly interface. The platform makes it remarkably easy to navigate and create effective email campaigns. The simplicity of the design doesn't compromise on powerful features, allowing me to efficiently manage my email marketing tasks without a steep learning curve. It's a practical and effective solution for my agency's needs.

What do you dislike about Moosend?

While Moosend generally meets my email marketing needs, one aspect that could be improved is the template customization options. I find that having more flexibility in design customization would enhance the platform's overall user experience.

What problems is Moosend solving and how is that benefiting you?

Moosend has effectively addressed several challenges in my email marketing efforts. Firstly, it streamlines the campaign creation process with its intuitive interface, saving me valuable time and ensuring a more efficient workflow. The platform's robust analytics provide valuable insights, enabling me to optimize campaigns for better engagement and results. Moosend's automation features have significantly improved the precision of targeted communication, enhancing overall campaign effectiveness. In essence, Moosend's solutions have not only simplified my email marketing tasks but also contributed to improved performance and client satisfaction.

Mid Market (51-1000 emp.)
Dec 05, 2023
 Source
Overall Rating:
5.0
PB
Pradeepa B.
Founder
Share
"Best tool for your automation campaign"
What do you like best about Moosend?

This is the best automation tool ever I used. It's easy to use and implement the setting up the campaigns. Customer support is really helped lot to setting up the new process.. Integration part is the main thing to consider here..

What do you dislike about Moosend?

Nothing to specify anything.. I use all the feature.

What problems is Moosend solving and how is that benefiting you?

Moosens help to improve the business goals.. It's increase the conversion of the campaigns

Small Business (50 or fewer emp.)
Dec 04, 2023
 Source
Overall Rating:
5.0
AD
Andrew D.
Director
Share
"Easy interface and accessible help from friendly staff"
What do you like best about Moosend?

Moosend is intuitive, easy to manage lists and is in a comfortable environment. Customer support is efficient and friendly. Moo!

What do you dislike about Moosend?

Would be great if there were quicker ways to create mail, but that is not a gamechanger.

What problems is Moosend solving and how is that benefiting you?

Easy way to contact my clients

Small Business (50 or fewer emp.)
Dec 02, 2023
 Source
Overall Rating:
5.0
Rachael W. avatar
Rachael W.
Founder/ Ceo/ Owner/ Coach
Share
"Best email marketing tool that is easy to use"
What do you like best about Moosend?

I find using Moosend really simple with an intuitive interface. I can set up automation emails for my different lead magnets and have them sent automatically based on a schedule of my choosing. It also provides me with relevant information to base whether the email has been opened and any actions takes (links clicked). I can send emails regaulr (1-2 times a week) to my list. I can segments my list based on different lead magents and what my clients are wanting and send them seperate emails. It is great that I can save elements that I use often as templates.

What do you dislike about Moosend?

I don't seem to be able to find out if it is possible to set a default for the font and text size to my emails. I need to change it for every email that I write which is a bit of a time waste. It took a while to work out how to use the email creation softward and all the relevant layouts, items and settings.

What problems is Moosend solving and how is that benefiting you?

Moosend helps with email marketing and being able to send my potential customers and clients regular emails. It also helps with automating campagin emails for products and lead magnets.

Enterprise (> 1000 emp.)
Dec 02, 2023
 Source
Overall Rating:
5.0
VA
Vijay A.
Founder
Share
"Moosend Review"
What do you like best about Moosend?

Ease of usage, Versatility and attractive user interface

What do you dislike about Moosend?

Nothing significant to dislike about moodend

What problems is Moosend solving and how is that benefiting you?

Building a landing page took so much time and moosend helped me resolve it

Small Business (50 or fewer emp.)
Dec 02, 2023
 Source
Overall Rating:
5.0
AH
Adesh H.
Assistant Manager Of Email Marketing
Share
"We found good tool to handle our email messages automatically"
What do you like best about Moosend?

With the help of moosend we have automate our emails that helps us for time and man power as well

What do you dislike about Moosend?

Moosend doesn't have a free option right now, which might be tough for user who wants to check how moosend works. It'd be great if Moosend had a free plan

What problems is Moosend solving and how is that benefiting you?

Moosend is a really good and not too expensive email marketing tool that I really suggest. It has lots of ready-to-use email designs also the automation which is more important right now

Enterprise (> 1000 emp.)
Dec 01, 2023
 Source
Overall Rating:
5.0
AS
Ajay S.
Founder
Share
"Moosend Review"
What do you like best about Moosend?

Ease of implementation, easy usage and fantastic user experience

What do you dislike about Moosend?

Nothing significant to talk about moosend's dislikes

What problems is Moosend solving and how is that benefiting you?

Email customisation and personalised approach.

Small Business (50 or fewer emp.)
Dec 01, 2023
 Source
Overall Rating:
5.0
SK
Sathish K.
Founder
Share
"Moosend The Best Email Marketing Tool"
What do you like best about Moosend?

Moosend the best email marketing and automation platform that I have come across. This tool helps a lot for us to send bulk mailers. Their inboxing % is very high.

What do you dislike about Moosend?

For me everything works fine. Whatever we wanted to implement, we get a timely support from the team and the turn time is very less.

What problems is Moosend solving and how is that benefiting you?

They are very good at solving problems in no time. We are have wonderful experience with them.

Small Business (50 or fewer emp.)
Dec 01, 2023
 Source
Overall Rating:
5.0
IF
Iniya F.
Founder
Share
"Good solution for email campaigns"
What do you like best about Moosend?

Complete automation and email campaigns.

What do you dislike about Moosend?

Reporting and connectivity to the api tools

What problems is Moosend solving and how is that benefiting you?

Landing page creation and automation

Small Business (50 or fewer emp.)
Nov 30, 2023
 Source
Overall Rating:
5.0
Kirthan M. avatar
Kirthan M.
Senior Manager
Share
"Great Product"
What do you like best about Moosend?

Easy to use system, the customer support

What do you dislike about Moosend?

Data accuracy, which need more improvement compare with other software

What problems is Moosend solving and how is that benefiting you?

Reaching to prospective partner and our customers

Mid Market (51-1000 emp.)
Nov 30, 2023
 Source
Overall Rating:
5.0
SS
Sankar S.
Founder
Share
"Excellent Alternative to Mailchimp"
What do you like best about Moosend?

My organisation has been using moosend over 4 months now and I would say it's best when it comes to price, support and reporting such as heatmap, email alerts, and ofcourse their templates! We are with their 2000 subscribers plan and soon we will be upgrading to 5000 subscribers plan. Keep up the good work team!

What do you dislike about Moosend?

Nothing as such to be honest. Just keep the good stuff..

What problems is Moosend solving and how is that benefiting you?

For me, it's design and automation of emails

Small Business (50 or fewer emp.)
Nov 30, 2023
 Source
Overall Rating:
5.0
PP
Parthipan P.
Founder
Share
"Best solution for email automation"
What do you like best about Moosend?

Complete automation solution for email campaigns

What do you dislike about Moosend?

Cost and ui/ux. Need more support on the material

What problems is Moosend solving and how is that benefiting you?

Email marketing and Email templates selection

Enterprise (> 1000 emp.)
Nov 30, 2023
 Source
Overall Rating:
5.0
HR
Haritha R.
Founder
Share
"Moosend review"
What do you like best about Moosend?

Very simple and user-friendly. Ease of implementation and great features

What do you dislike about Moosend?

Nothing to dislike. it is simple and straightforward

What problems is Moosend solving and how is that benefiting you?

I had to use multiple templates and tools to make email marketing work for me but Moosend has solved it all for me.

Small Business (50 or fewer emp.)
Nov 30, 2023
 Source
Overall Rating:
5.0
RS
Rakesh S.
Founder
Share
"Astonishing one"
What do you like best about Moosend?

I have gained visibility to my business through Moosend. thanks to them.

What do you dislike about Moosend?

There is nothing to dislike about them, they are awesome.

What problems is Moosend solving and how is that benefiting you?

I'm unable to find the potential visibility to business, but Moosend helps me to gain the right traction.

Small Business (50 or fewer emp.)
Nov 29, 2023
 Source
Overall Rating:
5.0
karthikeyan a. avatar
Karthikeyan A.
Chief Manager
Share
"Better solution for email marketing automation"
What do you like best about Moosend?

Email campaign for automation platform .

What do you dislike about Moosend?

Nothing so far, based on the usage we may comeup with conclusion

What problems is Moosend solving and how is that benefiting you?

Personalised automation

Small Business (50 or fewer emp.)
Nov 25, 2023
 Source
Overall Rating:
5.0
Shade O. avatar
Shade O.
Marketing Strategist
Share
"A tool that can keep up with the demands of today!"
What do you like best about Moosend?

The best thing I love about Moosend is the team behind the tool that is constantly in tune with the needs and challenges of the present-day. They always seek to make their tool rise to the occasion always!

What do you dislike about Moosend?

Honestly, there’s nothing I don’t like about the tool! It is constantly innovating and if there’s anything one might not like, the team is always ready to listen and implement if that idea makes sense.

What problems is Moosend solving and how is that benefiting you?

Moosend helps me keep in touch with my list in an efficient manner and keeps me in touch with all the metrics that truly matter!

Small Business (50 or fewer emp.)
Nov 24, 2023
 Source
Overall Rating:
5.0
JT
Jerry T.
Founder
Share
"The product was really good"
What do you like best about Moosend?

The features of Moosend is really great and helpful

What do you dislike about Moosend?

Moosend is a good platform I am not seeing any error there

What problems is Moosend solving and how is that benefiting you?

Moodend helps us solving customer retention problems

Small Business (50 or fewer emp.)
Nov 24, 2023
 Source
Overall Rating:
5.0
Subash K. avatar
Subash K.
Senior Graphic Designer
Share
"Subi's review"
What do you like best about Moosend?

Email marketing and the automation process are the best

What do you dislike about Moosend?

Moosend has slow user interface and limited features. Also limited analytical capabilities

What problems is Moosend solving and how is that benefiting you?

When I am thinking to create a landing page. But I don't a have any idea but creating using moosend it's easily solve my problem and time

Small Business (50 or fewer emp.)
Nov 23, 2023
 Source
Overall Rating:
5.0
LD
Lawanya D.
Founder
Share
"Service"
What do you like best about Moosend?

Quality and Time management Customer Support

What do you dislike about Moosend?

Nothing as such More features can be added

What problems is Moosend solving and how is that benefiting you?

Email marketing template where buill in, so it was easy to use.

Mid Market (51-1000 emp.)
Nov 23, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Seamless Email Marketing Experience"
What do you like best about Moosend?

The simplicity Moosend brings is truly exceptional. From drag and drop editor to a visually appealing interface, moosend ticks all the boxes. The analytics provided by Moosend, tracking campaign performance feature is a superb addition.

What do you dislike about Moosend?

Moosend at first can be slightly difficult to configure for new users. Maybe a bit of shepherding for new users might just do the trick.

What problems is Moosend solving and how is that benefiting you?

Tracking campaign performance, open rates and click through rates has never been easier. This helps streamline a lot of the other activities easily.

Small Business (50 or fewer emp.)
Nov 22, 2023
 Source
Overall Rating:
5.0
B.
Beena .
Research Assistant & Editor
Share
"Seamless Email Marketing Solution with Intuitive Design, Powerful Automation nd Exceptional Support"
What do you like best about Moosend?

Moosend is a complete email marketing system that offers cost-effectiveness, strong automation, deep analytics, good customer service, and easy-to-use features. Moosend is a dependable option to improve your email marketing efforts and encourage significant audience involvement, regardless of your company's size.

What do you dislike about Moosend?

Increasing the size of Moosend's template library is one way the company may improve what it offers. Even if the current templates are elegant and polished, more options might increase diversity and support a larger range of campaigns and sectors. In spite of this, customers may develop original designs that are suited to their particular requirements and branding thanks to the available templates' flexibility and customization.

What problems is Moosend solving and how is that benefiting you?

Moosend tackles a number of important topics, including the intricacy of email campaign management. The platform streamlines the entire process with its intuitive design and user-friendly interface. With Moosend, you can create visually beautiful emails, manage subscriber lists, schedule campaigns, and create a streamlined process that saves you time and effort.

Mid Market (51-1000 emp.)
Nov 22, 2023
 Source
Overall Rating:
5.0
LA
L A.
Founder
Share
"Effortless Email Marketing with Moosend"
What do you like best about Moosend?

One standout feature of Moosend is its user-friendly and highly customizable editor, facilitating seamless email template creation. The responsive support system is commendable, providing prompt feedback within minutes. Additionally, the pricing structure, which scales based on subscribers, is perceived as highly competitiv

What do you dislike about Moosend?

Satisfied overall, but minor inconvenience with default "Name" field. Moosend addresses EU requirements, limiting certain functions. Occasional bounce issues temporarily disabled the account, promptly resolved by Moosend.

What problems is Moosend solving and how is that benefiting you?

Moosend streamlines email marketing with easy template creation, A/B testing, and responsive support. Its scalable pricing aligns with our growth, despite minor limitations related to EU requirements. Overall, Moosend enhances campaign efficiency and impact.

Mid Market (51-1000 emp.)
Nov 22, 2023
 Source
Overall Rating:
5.0
Priya J. avatar
Priya J.
Business Analyst I, Worldwide Retail Selection Onboarding
Share
"Moosend Review"
What do you like best about Moosend?

Moosend is a super easy handling email marketing software, very convenient for non-tech folks to use with so many features that are needed in email marketing campaigns success. The customer care team is also good they take request quickly and provide solutions wherever stuck while running any email marketing campaign on Moosend! Thanks, Priya.

What do you dislike about Moosend?

As of now I haven't observed any cons but I will share if I found any in future

What problems is Moosend solving and how is that benefiting you?

It helps businesses to send emails in bulk and reach to their target audience for awareness or any other campaigns

Small Business (50 or fewer emp.)
Nov 18, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Affordable tool for email marketing"
What do you like best about Moosend?

You can easily create email campaigns and custom landing pages and then report on their performance

What do you dislike about Moosend?

The templates for the landing pages could be improved with more design elements

What problems is Moosend solving and how is that benefiting you?

Moosend is a great tool for email marketing. I use it to automate email campaigns with custom promotional landing pages and monitor their performance