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Moosend
Effortless Email Marketing
4.7

( 672 )

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Moosend Reviews & Product Details

Moosend Overview
What is Moosend?

Moosend’s incredibly efficient customer support is the primary reason why people love this platform. Their excellent customer support range provides excellent live chat to access a comprehensive knowledge base, as well as video tutorials. Advanced features are available even under the free plan and the platform provides comprehensive reporting that provides geolocation insight as well as heatmap data. Notably, Moosend has a free forever plan that lets users send unlimited campaigns if they have less than 1000 subscribers. Higher tiers offer more robust tools and features as well.

Company Moosend Ltd
Year founded 2011
Company size 51-200 employees
Headquarters London, United Kingdom
Social Media
Moosend Categories on Findstack
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$29.00/month
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Ask Questions about Moosend
What Moosend is best for?
How does Moosend compare to SendPulse?
What are the pros and cons of Moosend?
Moosend Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Moosend Pros and Cons
Pros
  • Advanced features available even under the free plan
  • Prompt customer support accessible on live chat
  • Comprehensive reporting includes geolocation insight and heatmap data
Cons
  • Email editor and signup for builder can be hard to use
  • Design template selection is quite basic
Moosend Features
A/B Testing
API Access
Analytics/Reporting
Automated Responses
Bounce Management
Campaign Scheduling
Contact List Import/Export
Custom Fields
Customizable Templates
Deliverability Tools
Drag-and-Drop Editor
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Tracking
Event-Triggered Email
Geolocation Tracking
Integration with CRM
Landing Pages/Web Forms
Mobile Optimized Emails
Multi-channel Marketing
Personalization
Real-Time Analytics
Segmentation
Social Media Integration
Spam Testing
Subscriber Management
Survey/Poll Management
Template Management
Unsubscribe Management
Moosend Media
Moosend video thumbnail
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Moosend Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 07, 2025
Moosend Logo
672 Moosend Reviews
4.7 out of 5
Enterprise (> 1000 emp.)
Dec 22, 2023
 Source
Overall Rating:
5.0
AK
Amit K.
Founder
Share
"Best Email marketing platform"
What do you like best about Moosend?

Moosend is really easy to undersatnd, there are no complexities. I don't have any technical background due to which I face issues with few mailing platform but Moosend has solved this problem it is really easy to navigate and use the platform effectively. It also offers various email templates, I can easily create professional and designed mails without extensive designing skills.

What do you dislike about Moosend?

There's nothing to dislike about in Moosend though there are only limited options available in the basic plan. Rest everything is upto the mark.

What problems is Moosend solving and how is that benefiting you?

Without technical background it's difficult to understand mail platforms and creation of designed mails is bit challenging but with Moosend everything is possible with one click of the mouse one can easily create designed mail, email automation process. Furthermore it includes monitoring and analytics tools which helps to track the performance of mail campaigns easily.

Mid Market (51-1000 emp.)
Dec 21, 2023
 Source
Overall Rating:
5.0
AD
Abhishek D.
Founder
Share
"Marketing manager"
What do you like best about Moosend?

We never had any issues with Moosend, especially while we have a retirement with bulk email marketing.

What do you dislike about Moosend?

UI /UX can be little better to use tool easily.

What problems is Moosend solving and how is that benefiting you?

Any type of adhoc campaigns that we wanted to execute with high volume user base. We need to worry about the delivery%

Small Business (50 or fewer emp.)
Dec 20, 2023
 Source
Overall Rating:
5.0
RF
Robert F.
Founder
Share
"I remian impressed by the consistently good customer service/support."
What do you like best about Moosend?

I moved to Moosend after researching alternatives to Mailchimp. At first I went to Brevo / Send in Blue - that was ok but wasn't a good fit for me. I really like working with the Moosend interface. Everything is clearly navigable and usability scores high. The segmentation, automation and landing page tools are really useful, and the way the site is designed helps me think clearly about the different aspects of creating and managing campaigns. Above all I recommend Moosend for its support. Whenever I have had a question I have been able to use chat or email to get through to a real person very quickly. This is appreciated as often the bots out there are a frustration to thoe of us who only tend to open a chat when they have already read through the help pages and been unable to fully resolve their problem. I regularly use Moosend reports to better understand my audience relationships and as I grow my business I know I will be able to connect Moosend to a wide variety of other services.

What do you dislike about Moosend?

The logo isn't great and I'd like a bit more customisation to be possible in the management of audience lists without the need to download and reimport.

What problems is Moosend solving and how is that benefiting you?

Moosend is helping me grow my subscriber lists in line with industry standards and good practices. It also provides me with data that helps me understand and adapt my content to be more effective.

Small Business (50 or fewer emp.)
Dec 20, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"A Comprehensive Review"
What do you like best about Moosend?

Firstly, the user-friendly interface of Moosend is excellent. Moosend's analytics tools provide valuable insights, enabling us to make data-driven decisions to optimize our campaigns. Overall, Moosend's solutions have enhanced our efficiency, improved campaign performance, and ultimately contributed to a more effective and targeted approach in our email marketing efforts.

What do you dislike about Moosend?

I wish Moosend offered more advanced design customization options for greater creative flexibility.

What problems is Moosend solving and how is that benefiting you?

It simplifies tasks such as list management and email design, enabling us to easily identify effective strategies and enhance our emails. Moosend's performance insights help engage more people and achieve desired actions. The drag-and-drop editor allows me to design visually stunning emails. Overall, Moosend's offerings have increased our operational efficiency, refined audience targeting, and significantly elevated the effectiveness of our email marketing efforts.

Small Business (50 or fewer emp.)
Dec 20, 2023
 Source
Overall Rating:
5.0
SP
Stephane P.
Founder
Share
"So much better than that other provider. No monkey business here!"
What do you like best about Moosend?

So easy to use. Really intuitive design. Easy to get started. And so much more functionality and scalabilty compared to the other players in this market. Cheaper too!

What do you dislike about Moosend?

Extremely happy, no complaints whatsoever.

What problems is Moosend solving and how is that benefiting you?

We needed an easy to use comprehensive tool for our email marketing and Moosend fits the bill perfectly.

Small Business (50 or fewer emp.)
Dec 19, 2023
 Source
Overall Rating:
5.0
Jerryton S. avatar
Jerryton S.
Founder And Ceo
Share
"Best Automation platform"
What do you like best about Moosend?

It helps me easily send emails, track and analyze

What do you dislike about Moosend?

Nothing, it is the best email automation platform

What problems is Moosend solving and how is that benefiting you?

It helps me to get all the information in one dashboard

Small Business (50 or fewer emp.)
Dec 19, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent feature set and functionality"
What do you like best about Moosend?

This is a mature platform with all the features necessary for email marketing. I have used email marketing software for 20 years and Moosend is my go to for newsletter marketing.

What do you dislike about Moosend?

There is always room for improvement in user experience, but the recent redesign improves things. The landing page builder is not very sophisticated. Other than that if I compare it with the competition I can't find major shortcomings.

What problems is Moosend solving and how is that benefiting you?

I don't do an intensive use of newsletter marketing but Moosends solves all my problems with it. Aside from that I am able to do automations easily, integrate with Wordpress quickly and implement further integrations with Zapier like services (for Facebook Ads retargeting, for example)

Small Business (50 or fewer emp.)
Dec 19, 2023
 Source
Overall Rating:
5.0
Parveen A. avatar
Parveen A.
Personal Assistant
Share
"Make a own move with Moosend"
What do you like best about Moosend?

Moosend is impressive because of its elegant analytics, strong automation, and user-friendly dashboard also price is offerable.

What do you dislike about Moosend?

wishing for more options to create more unique email templates.

What problems is Moosend solving and how is that benefiting you?

Moosend simplifies campaigns, automates procedures, makes audience targeting easier, offers adaptable marketing templates, helps to take decisions to tackle email marketing problems, and also helps with increased productivity and clear communication.

Small Business (50 or fewer emp.)
Dec 18, 2023
 Source
Overall Rating:
5.0
Saran R. avatar
Saran R.
Proprietor
Share
"Perfect tool for marketing automation"
What do you like best about Moosend?

Best marketing tool for email marketing.

What do you dislike about Moosend?

Costing and ui experience, trail period

What problems is Moosend solving and how is that benefiting you?

Email MARKETING AUTOMATION

Small Business (50 or fewer emp.)
Dec 18, 2023
 Source
Overall Rating:
5.0
RT
Ravi T.
Founder
Share
"A Comprehensive Review of Moosend"
What do you like best about Moosend?

Its intuitive interface and budget-friendly plans democratize email marketing, making it accessible to all. The automation tools function like magic, enabling the creation of personalized journeys without the need for constant monitoring. Daily insights power campaign optimization, turning you into an email detective. Offering landing pages, forms, and more, it serves as your comprehensive email marketing toolbox.

What do you dislike about Moosend?

Typical criticisms of Moosend could involve restrictions in customization, complexity that may pose challenges for beginners, or identified gaps in certain functionalities.

What problems is Moosend solving and how is that benefiting you?

Moosend offers tools for automating tasks, personalizing content, analyzing data, and optimizing processes, aiding users in overcoming typical challenges in email marketing.