Unclaimed: Are are working at Moosend ?
Moosend’s incredibly efficient customer support is the primary reason why people love this platform. Their excellent customer support range provides excellent live chat to access a comprehensive knowledge base, as well as video tutorials. Advanced features are available even under the free plan and the platform provides comprehensive reporting that provides geolocation insight as well as heatmap data. Notably, Moosend has a free forever plan that lets users send unlimited campaigns if they have less than 1000 subscribers. Higher tiers offer more robust tools and features as well.
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| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Moosend with other popular tools in the same category.
Moosend is really easy to undersatnd, there are no complexities. I don't have any technical background due to which I face issues with few mailing platform but Moosend has solved this problem it is really easy to navigate and use the platform effectively. It also offers various email templates, I can easily create professional and designed mails without extensive designing skills.
There's nothing to dislike about in Moosend though there are only limited options available in the basic plan. Rest everything is upto the mark.
Without technical background it's difficult to understand mail platforms and creation of designed mails is bit challenging but with Moosend everything is possible with one click of the mouse one can easily create designed mail, email automation process. Furthermore it includes monitoring and analytics tools which helps to track the performance of mail campaigns easily.
We never had any issues with Moosend, especially while we have a retirement with bulk email marketing.
UI /UX can be little better to use tool easily.
Any type of adhoc campaigns that we wanted to execute with high volume user base. We need to worry about the delivery%
I moved to Moosend after researching alternatives to Mailchimp. At first I went to Brevo / Send in Blue - that was ok but wasn't a good fit for me. I really like working with the Moosend interface. Everything is clearly navigable and usability scores high. The segmentation, automation and landing page tools are really useful, and the way the site is designed helps me think clearly about the different aspects of creating and managing campaigns. Above all I recommend Moosend for its support. Whenever I have had a question I have been able to use chat or email to get through to a real person very quickly. This is appreciated as often the bots out there are a frustration to thoe of us who only tend to open a chat when they have already read through the help pages and been unable to fully resolve their problem. I regularly use Moosend reports to better understand my audience relationships and as I grow my business I know I will be able to connect Moosend to a wide variety of other services.
The logo isn't great and I'd like a bit more customisation to be possible in the management of audience lists without the need to download and reimport.
Moosend is helping me grow my subscriber lists in line with industry standards and good practices. It also provides me with data that helps me understand and adapt my content to be more effective.
Firstly, the user-friendly interface of Moosend is excellent. Moosend's analytics tools provide valuable insights, enabling us to make data-driven decisions to optimize our campaigns. Overall, Moosend's solutions have enhanced our efficiency, improved campaign performance, and ultimately contributed to a more effective and targeted approach in our email marketing efforts.
I wish Moosend offered more advanced design customization options for greater creative flexibility.
It simplifies tasks such as list management and email design, enabling us to easily identify effective strategies and enhance our emails. Moosend's performance insights help engage more people and achieve desired actions. The drag-and-drop editor allows me to design visually stunning emails. Overall, Moosend's offerings have increased our operational efficiency, refined audience targeting, and significantly elevated the effectiveness of our email marketing efforts.
So easy to use. Really intuitive design. Easy to get started. And so much more functionality and scalabilty compared to the other players in this market. Cheaper too!
Extremely happy, no complaints whatsoever.
We needed an easy to use comprehensive tool for our email marketing and Moosend fits the bill perfectly.
It helps me easily send emails, track and analyze
Nothing, it is the best email automation platform
It helps me to get all the information in one dashboard
This is a mature platform with all the features necessary for email marketing. I have used email marketing software for 20 years and Moosend is my go to for newsletter marketing.
There is always room for improvement in user experience, but the recent redesign improves things. The landing page builder is not very sophisticated. Other than that if I compare it with the competition I can't find major shortcomings.
I don't do an intensive use of newsletter marketing but Moosends solves all my problems with it. Aside from that I am able to do automations easily, integrate with Wordpress quickly and implement further integrations with Zapier like services (for Facebook Ads retargeting, for example)
Moosend is impressive because of its elegant analytics, strong automation, and user-friendly dashboard also price is offerable.
wishing for more options to create more unique email templates.
Moosend simplifies campaigns, automates procedures, makes audience targeting easier, offers adaptable marketing templates, helps to take decisions to tackle email marketing problems, and also helps with increased productivity and clear communication.
Best marketing tool for email marketing.
Costing and ui experience, trail period
Email MARKETING AUTOMATION
Its intuitive interface and budget-friendly plans democratize email marketing, making it accessible to all. The automation tools function like magic, enabling the creation of personalized journeys without the need for constant monitoring. Daily insights power campaign optimization, turning you into an email detective. Offering landing pages, forms, and more, it serves as your comprehensive email marketing toolbox.
Typical criticisms of Moosend could involve restrictions in customization, complexity that may pose challenges for beginners, or identified gaps in certain functionalities.
Moosend offers tools for automating tasks, personalizing content, analyzing data, and optimizing processes, aiding users in overcoming typical challenges in email marketing.