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Moosend
Effortless Email Marketing
4.7

( 672 )

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Moosend Reviews & Product Details

Moosend Overview
What is Moosend?

Moosend’s incredibly efficient customer support is the primary reason why people love this platform. Their excellent customer support range provides excellent live chat to access a comprehensive knowledge base, as well as video tutorials. Advanced features are available even under the free plan and the platform provides comprehensive reporting that provides geolocation insight as well as heatmap data. Notably, Moosend has a free forever plan that lets users send unlimited campaigns if they have less than 1000 subscribers. Higher tiers offer more robust tools and features as well.

Company Moosend Ltd
Year founded 2011
Company size 51-200 employees
Headquarters London, United Kingdom
Social Media
Moosend Categories on Findstack
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5.0

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$29.00/month
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Ask Questions about Moosend
What Moosend is best for?
How does Moosend compare to SendPulse?
What are the pros and cons of Moosend?
Moosend Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Moosend Pros and Cons
Pros
  • Advanced features available even under the free plan
  • Prompt customer support accessible on live chat
  • Comprehensive reporting includes geolocation insight and heatmap data
Cons
  • Email editor and signup for builder can be hard to use
  • Design template selection is quite basic
Moosend Features
A/B Testing
API Access
Analytics/Reporting
Automated Responses
Bounce Management
Campaign Scheduling
Contact List Import/Export
Custom Fields
Customizable Templates
Deliverability Tools
Drag-and-Drop Editor
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Tracking
Event-Triggered Email
Geolocation Tracking
Integration with CRM
Landing Pages/Web Forms
Mobile Optimized Emails
Multi-channel Marketing
Personalization
Real-Time Analytics
Segmentation
Social Media Integration
Spam Testing
Subscriber Management
Survey/Poll Management
Template Management
Unsubscribe Management
Moosend Media
Moosend video thumbnail
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Moosend Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 08, 2025
Moosend Logo
672 Moosend Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Nov 23, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Grea"
What do you like best about Moosend?

I like how easy it is to integrate with any website. The email templates are excellent, and it is straightforward to customize them. Moosend is a multilanguage platform.

What do you dislike about Moosend?

I didn't find yet something to dislike. A few months ago, Moosend was just in English but now is a multilanguage platform.

What problems is Moosend solving and how is that benefiting you?

I had to create email campaigns; the email templates were adorable and very customizable. We were very productive in implementing them, in few hours we were able to develop from zero a few email campaigns.

Small Business (50 or fewer emp.)
Nov 23, 2021
 Source
Overall Rating:
5.0
GO
Gary O.
Owner
Share
"Bottom line: my emails got through to my recipients!"
What do you like best about Moosend?

Almost-immediate chat support. I haven't figured out all the features yet, but the features that I needed to get started were fairly straight forward. I tried to sign up with AWeber. (In fact, I paid for the first month), but they were very fussy about my current subscriber list, despite the fact that I had spent a week discussing my requirements with them. I also was about to sign up with Mailchimp, but I got no support from them (I had to send in an email request for the simplest of questions and they took 2 days to get back to me). I was a bit dubious about Moosend at first bcause their plans seemed a little too cheap and it's not as well-known as the other brands. My biggest problem - despite having a clean SMTP server with a dedicated IP and a high sender reputation - was that my emails were often ending up in the junk folder of my recipients: even when they had just received the same or very similar email in their inbox the day before! I have about 3,000 subscribers. Before, it would take a few hours to send to them because of throttling on my server. When I emailed everybody using Moosend, not only did they get it within 10 minutes, NEARLY EVERYBODY reported back to say that it arrived safely in their inbox, and without them having to faff about with whitelisting my email or adding me to their contacts. (I'm not on everyone's buddy list. For many of my subscribers, I'm just a somewhat anonymous newsletter. So why would they want to add me as a friend or something?)

What do you dislike about Moosend?

The website is a bit complicated. Minimim characters remaining.

What problems is Moosend solving and how is that benefiting you?

As above, getting the emails delivered to my subscribers inbox.

Small Business (50 or fewer emp.)
Nov 21, 2021
 Source
Overall Rating:
5.0
CC
Cayce C.
Yoga Teacher And Wellness Coach
Share
"Incredibly user friendly, affordable, with a great onboarding process!!"
What do you like best about Moosend?

It was SO easy getting started. The fact that I was led through a step-by-step process when first joining was a GAME CHANGER. There was no question of what I needed to do first, or what I had to do next. THANK YOU for making a (sometimes) confusing system seamless and straightforward!

What do you dislike about Moosend?

I have yet to find any to be honest. Though I've only been using Moosend for a few weeks. I'll say I was a bit annoyed that I had to use an external service to "clean my email list" first. However, I believe my frustration came from the fact that I didn't know that was even a thing. So, I believe this had more to do with me and not Moosend. Ah ha! I found a dislike! (Unless I just haven't figured this out yet) I don't like that i can't change WHO my emails are from...I'd prefer them to be coming from "Cayce" or "Cayce Clay" however, the sent option only allows me to send emails coming from "cayceclayyoga" which feels a lot less personal.

What problems is Moosend solving and how is that benefiting you?

-sending out marketing campaigns to my prospective clients (I'm a yoga teacher and wellness coach) -I've found an easy to use platform that helps me connect with my audience and leads -I'm saving money every month (was using Mailchimp at $15/mo) and as a new business owner, every penny saved counts!

Small Business (50 or fewer emp.)
Nov 17, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Amazingly helpful and easy to use"
What do you like best about Moosend?

I was able to learn how to use Moosend in one evening by watching tutorials and chatting with helpful customer service reps. I can get started free as long as I have under 1000 subscribers. The look of the finished email is pleasing and very customizable.

What do you dislike about Moosend?

That I can't attach a file to my emails. But that's ok. Everything works properly.

What problems is Moosend solving and how is that benefiting you?

I was not aware that I could not send large emails from a paid-for email service. I had zero knowledge about bulk mail sending and I learned it all easily with Moosend! Now I can be in touch with hundreds of people easily. I like that I can schedule when the email goes out, if I need to be gone over the weekend without my laptop I can still schedule a reminder email to go out Saturday night.

Small Business (50 or fewer emp.)
Nov 11, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Moosend is a must have tool for newsletter management."
What do you like best about Moosend?

Moosend is a feature-rich product with a wide range of templates, excellent tracking capabilities at a very low price.

What do you dislike about Moosend?

More API face options as one of the API interfaces needed was unaviable. There is still a solution to build our own, but this is costly and takes more time.

What problems is Moosend solving and how is that benefiting you?

The purpose of Moosend is to send newsletters to our clients.

Small Business (50 or fewer emp.)
Nov 10, 2021
 Source
Overall Rating:
5.0
DA
Dejan A.
Owner
Share
"Great tool!"
What do you like best about Moosend?

Interface is simpe, yet effective. Many tools for tracking progress, easy to start new campaign, saving mailing list, have unsubscribe link in message (nobody clicked it in my case)...

What do you dislike about Moosend?

Nothing. It`s just perfect. Don`t think that I can find this good tool enywhere else...

What problems is Moosend solving and how is that benefiting you?

Sending large ammount of newsletters to clients.

Small Business (50 or fewer emp.)
Nov 03, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"My time with Moosend"
What do you like best about Moosend?

Very easy to use, trial period and cheaper prices than competitors.

What do you dislike about Moosend?

I like everything about moosend. There isn't anything I dislike.

What problems is Moosend solving and how is that benefiting you?

I'm solving problems relating to customer acquisition via email channel.

Small Business (50 or fewer emp.)
Nov 03, 2021
 Source
Overall Rating:
5.0
FA
Foreseto A.
Marketing
Share
"Email marketing made even for beginners"
What do you like best about Moosend?

Moosend's interface is simple and easy to use but complete with everything you need for a successful email marketing campaign.

What do you dislike about Moosend?

I would like to have more templates available in the library.

What problems is Moosend solving and how is that benefiting you?

I can keep my clients more engaged and loyal using the abandoned cart and the newsletter automation.

Small Business (50 or fewer emp.)
Nov 02, 2021
 Source
Overall Rating:
5.0
John G. avatar
John G.
Marketing
Share
"We have been using Constant Contact for years and got fed up."
What do you like best about Moosend?

The interface is awesome and allows us to easily see stats. The builder is also easy to work with.

What do you dislike about Moosend?

I would prefer phone support sometimes but their chat is perfect.

What problems is Moosend solving and how is that benefiting you?

We have greater open rates and click through than ever before...really great.

Small Business (50 or fewer emp.)
Oct 29, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The best customer support ever"
What do you like best about Moosend?

I loved the customer support team (John & Nikolas from Greece). I was bothering them for almost a week in a row - they were always willing to help me, although my questions were childish and too many

What do you dislike about Moosend?

I can't find something I don't like - at least for now

What problems is Moosend solving and how is that benefiting you?

to do my mailout campaigns more efficiently and to keep my lists clean and right