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Moosend Email Marketing Software logo
Moosend
Effortless Email Marketing
4.7

( 672 )

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Moosend Reviews: 4.7/5 — Highly Rated

Moosend Overview
What is Moosend?

Moosend’s incredibly efficient customer support is the primary reason why people love this platform. Their excellent customer support range provides excellent live chat to access a comprehensive knowledge base, as well as video tutorials. Advanced features are available even under the free plan and the platform provides comprehensive reporting that provides geolocation insight as well as heatmap data. Notably, Moosend has a free forever plan that lets users send unlimited campaigns if they have less than 1000 subscribers. Higher tiers offer more robust tools and features as well.

Company Moosend Ltd
Year founded 2011
Company size 51-200 employees
Headquarters London, United Kingdom
Social Media
Moosend Categories on Findstack
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Ask Questions about Moosend
What Moosend is best for?
How does Moosend compare to Stripo?
What are the pros and cons of Moosend?
Moosend Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Moosend Pros and Cons
Pros
  • Advanced features available even under the free plan
  • Prompt customer support accessible on live chat
  • Comprehensive reporting includes geolocation insight and heatmap data
Cons
  • Email editor and signup for builder can be hard to use
  • Design template selection is quite basic
Moosend Features
A/B Testing
A/B testing / Experiments
Analytics/Reporting
API Access
Automated Responses
Bounce Management
Branding removal (white-label)
Campaign Scheduling
Contact List Import/Export
Custom domain for landing pages/forms
Custom Fields
Customizable Templates
Moosend Media
Moosend video thumbnail
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Moosend Screenshots
Moosend screenshot 1
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Moosend screenshot 6
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 15, 2026
Moosend Email Marketing Software logo
672 Moosend Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Nov 19, 2021
 Source
Overall Rating:
4.0
CV
Cynthia V.
G Graphic Recorder
Share
"It is great"
What do you like best about Moosend?

The easy design and the templates which I find useful

What do you dislike about Moosend?

Maybe the colour of the interface, bit not many other things

What problems is Moosend solving and how is that benefiting you?

Nice templates and HTML code

Small Business (50 or fewer emp.)
Nov 17, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Reliable automated email marketing tool"
What do you like best about Moosend?

The customer support is fast and professional. The tool works and is intuitive for news users to understand.

What do you dislike about Moosend?

The migration from Mailchimp was not smooth. The migration tool did not work.

What problems is Moosend solving and how is that benefiting you?

Make it easy to create and send a mailing list with simple and effective templates. We're able to save time with the tool.

Small Business (50 or fewer emp.)
Nov 16, 2021
 Source
Overall Rating:
4.0
JC
Jennifer C.
Brand Director
Share
"Very easy to use"
What do you like best about Moosend?

Its very quick and easy to create new templates and create new campaigns. Also the analytics are great too.

What do you dislike about Moosend?

There isn't much that we dislike to be honest, we are still trying out new features in moosend

What problems is Moosend solving and how is that benefiting you?

Emails are much easier to set up, sending is quick and easy and less emails are ending up in spam!

Small Business (50 or fewer emp.)
Nov 11, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"good and easy"
What do you like best about Moosend?

this app is amongst the best app available to make my work better

What do you dislike about Moosend?

nothing, everything is good and very easy

What problems is Moosend solving and how is that benefiting you?

manage my campaigns and the email editor.

Small Business (50 or fewer emp.)
Nov 09, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Easy to use site!"
What do you like best about Moosend?

I was able to easily transition from an old marketing site I used to Moosend.

What do you dislike about Moosend?

I've only used it so far for 1 campaign, so far so good. It took a bit to get used to the interface but once I got the hang of it, no problems.

What problems is Moosend solving and how is that benefiting you?

I use Moosend to send my weekly newsletters to my families (I'm a teacher). The benefits I like are ease of use and the ability to track who has opened my news and clicked on which links.

Small Business (50 or fewer emp.)
Oct 19, 2021
 Source
Overall Rating:
4.0
JH
Juhani H.
Entrepreneur
Share
"Moosend rocks"
What do you like best about Moosend?

An excellent tool for my email marketing and it's developing and surprising me all the time.

What do you dislike about Moosend?

At the first learning to use it was little complicated for me.

What problems is Moosend solving and how is that benefiting you?

I use it mostly to my email marketing and monthly newsletters to tell my customers from my new products and offers.

Small Business (50 or fewer emp.)
Sep 02, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"User friendly!"
What do you like best about Moosend?

Moosend has so far made sense from day 1. It's easy to grasp and very user friendly. The support has also been great.

What do you dislike about Moosend?

The only (very few) things I've mentioned to Moosend are on the to do-list and should be up and running soon according to the lovely customer support person I chatted with. So basically: nothing.

What problems is Moosend solving and how is that benefiting you?

I registered for Mailchimp ages ago and somehow never really got things done. With moosend I sent my first email within days.

Small Business (50 or fewer emp.)
Jul 09, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great first impression, really smooth UI."
What do you like best about Moosend?

The streamlined and clean UI. Makes it easy to find what I'm looking for.

What do you dislike about Moosend?

Nothing major. Some additional documentation to help users verify emails/set up CNAMEs with various web hosts might be helpful.

What problems is Moosend solving and how is that benefiting you?

No benefits realized yet, but hope to begin marketing soon. Squarespace's built-in email marketing tools are extremely lackluster, and I needed a robust tool like Moosend to send engaging emails to my future customer base.

Small Business (50 or fewer emp.)
Jun 08, 2021
 Source
Overall Rating:
4.0
MH
Matthew H.
Cmo
Share
"Simple, reliable email marketing marketing platform for small or bulk sending"
What do you like best about Moosend?

Not provided

What do you dislike about Moosend?

Not provided

What problems is Moosend solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
Apr 17, 2021
 Source
Overall Rating:
4.0
Philip M. avatar
Philip M.
Senior Software Developer
Share
"Easy to use, great free tier to get started, good taggin system"
What do you like best about Moosend?

The spam detection is pretty helpful, as well as all the core features - like not re-importing email adddresses that have already expired.

What do you dislike about Moosend?

The spam detection sometimes never finishes - even trying in multiple browsers. An airtable integration would be great.

What problems is Moosend solving and how is that benefiting you?

Sending emails to our press list, allowing people to unsubscribe with one click, removing bounced emails

Small Business (50 or fewer emp.)
Mar 22, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Very Easy to use and works as expected"
What do you like best about Moosend?

Simplistic interface, very easy to use for beginners

What do you dislike about Moosend?

The upload of csv files can be time consuming dependant on time of the day.

What problems is Moosend solving and how is that benefiting you?

N/A

Small Business (50 or fewer emp.)
Mar 07, 2021
 Source
Overall Rating:
4.0
AS
Ankitranjan S.
S
Share
"Moosend review"
What do you like best about Moosend?

Moosend is very efficient for email marketting. It provides its users with world-class features to uplift your marketing performance.

What do you dislike about Moosend?

I used Moosend and integrated its APIs. I didn't found any such major cons in it.

What problems is Moosend solving and how is that benefiting you?

It automates repetitive tasks so the marketers are able to focus on building client relationships effectively.

Small Business (50 or fewer emp.)
Feb 28, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"An Alternate to MailChimp"
What do you like best about Moosend?

The beautiful layout - graphics. I'm a visual person so that is very important to me.

What do you dislike about Moosend?

It's not that easy to set up. I wish that part was more straight forward.

What problems is Moosend solving and how is that benefiting you?

I have solved my email set up now just need to resolve the automatic campaigns. Simplicity once set up.

Small Business (50 or fewer emp.)
Dec 04, 2020
 Source
Overall Rating:
4.0
Amie-Rose L. avatar
Amie Rose L.
Founder
Share
"Great, once set up."
What do you like best about Moosend?

Now that I'm set up, moosend is great, it helps me put together my email campaigns quickly and easily and they look great. I love my overviews of who has read them and who hasn't and that means I can make adjustments accordingly. Lists are easy to manage and it's taken so much of the admin out of the emails I need to send. If you're looking for a cheaper alternative to something like mailchimp, I highly recommend this.

What do you dislike about Moosend?

1. Getting setup was hard. I had to get my business email setup before I could get going with it which was a bit annoying as I was still trying to see if this was the platform for me. I tried to get my business email connected a bunch of times and it kept throwing an error until I finally got in contact with Customer Support who told me it's because my email wasn't attached to a 'real website'. so quickly set one up with wix to get it going. 2. I can do any embedded forms/ polls. or if I can I haven't worked out how yet. 3. My emails seem to drop into people's spam folders a lot, this may or may not be a platform fault but it's something I'm trying to rectify.

What problems is Moosend solving and how is that benefiting you?

My emails before were incredibly bland and I had to use a lot of words. Designing emails with visuals makes them more visually appealing and easily digestible so I'm having more impact with them Managing my list with moosend is also so much easier than the manual list I had before for the different types of email.

Small Business (50 or fewer emp.)
Oct 05, 2020
 Source
Overall Rating:
4.0
Heidi B. avatar
Heidi B.
Unternehmensinhaber
Share
"good service, slow"
What do you like best about Moosend?

ease of use in backend, creating automated email sequences on the fly or using premade ones.

What do you dislike about Moosend?

emails get delivered very slowly. Confirmation emails take hours to arrive. open rates are very low. I believe many emails go to spam landingpage builder is not available on free plan

What problems is Moosend solving and how is that benefiting you?

collecting email leads with freebie, automated onboarding sequences, newsletter

Small Business (50 or fewer emp.)
Jul 23, 2020
 Source
Overall Rating:
4.0
Roberto G. avatar
Roberto G.
Marketing And Business Development, Temporary Manager
Share
"Optimal price/performance"
What do you like best about Moosend?

There is no watermark at the end of the emails in the free version.

What do you dislike about Moosend?

In some cases it's not easy to figure out how to configure the campaign.

What problems is Moosend solving and how is that benefiting you?

Building email list for prospects interested in our services. It is has been quite easy with Moosend to create a newsletter.

Small Business (50 or fewer emp.)
Jun 18, 2020
 Source
Overall Rating:
4.0
PS
Paul S.
Semi Retired
Share
"Moosend Review"
What do you like best about Moosend?

Not provided

What do you dislike about Moosend?

Not provided

What problems is Moosend solving and how is that benefiting you?

Not provided

Mid Market (51-1000 emp.)
Jun 16, 2020
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Quality templates and varied workflow."
What do you like best about Moosend?

Moonsend is the most innovative and productive service a marketer can count on in his or her company to market. This service is very complete to work with as it allows people to manage several marketing campaigns at the same time, design and implement them. The software has very useful tools such as drag and drop functionality which is very important when making edits, multiple templates, automated workflows, mailing list management with custom fields and custom segmentation. One advantage of this service is that the system it provides is very easy to operate, is very flexible and people can execute their tasks with peace of mind.

What do you dislike about Moosend?

One of my annoyances when I work with this service is that it has happened to me that we send advertising emails and mark them as spam, sometimes the operation of the system is a little slow but as it lasts very few seconds I do not consider it a serious factor. From my point of view I think it is necessary that the service is made some small improvements for its operation to be even more effective.

What problems is Moosend solving and how is that benefiting you?

Moonsend is a system that we use in each of the marketing departments of our organization to create and extend large marketing campaigns through emails, Moonsend in recent years has allowed us to manage very well multiple campaigns simultaneously we have been able to get large volumes of new customers and the image of our organization has grown quite what has been one of our main objectives, this service has been very good performance for everyone in our company both externally and internally.

Small Business (50 or fewer emp.)
Jun 06, 2020
 Source
Overall Rating:
4.0
DT
Doug T.
Founder
Share
"Great service good cost"
What do you like best about Moosend?

I think the best thing is getting all the features in the beginning and being able to grow my business with the tools.

What do you dislike about Moosend?

The script to get it to work has given me fits and the optin creation plugin for Wordpress sucks.

What problems is Moosend solving and how is that benefiting you?

mire tools to sell more product. I am making more money

Small Business (50 or fewer emp.)
Mar 30, 2020
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great software for a startup. Easy to use. Some areas for improvement."
What do you like best about Moosend?

Moosend is great for small startups: it's far more cost-effective than competitors, such as MailChimp; open and click rates are good; and you can create a decent-looking email template.

What do you dislike about Moosend?

The software itself needs some improvement: it's not as user-friendly when compared to competitors; and also the flexibility with which type designs you can create from scratch -- e.g. the option of a wider margin layout would be great.

What problems is Moosend solving and how is that benefiting you?

The toolbars could do with a rethink.

Small Business (50 or fewer emp.)
Mar 16, 2020
 Source
Overall Rating:
4.0
John H. avatar
John H.
Director | Investor | Consumer Psychologist
Share
"Move over to getting better results in less time."
What do you like best about Moosend?

Works well, there is no point having all the features and frills but your emails aren't being delivered. Moosend is different - Nice and easy for staff and clients to use. Reliable, and now fully featured and getting additional goodies all the time.

What do you dislike about Moosend?

Could do with PDF reports for sending to clients

What problems is Moosend solving and how is that benefiting you?

Retention, upsell and loyalty plus the obvious sales

Small Business (50 or fewer emp.)
Mar 05, 2020
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Mailing at the best"
What do you like best about Moosend?

Easy of use is what i can see with the product

What do you dislike about Moosend?

Have not encountered with any for my usage.

What problems is Moosend solving and how is that benefiting you?

Im able to send notification to my clients in one short. I propose to use this for my promo activities soon.

Small Business (50 or fewer emp.)
Mar 04, 2020
 Source
Overall Rating:
4.0
Fabrizio S. avatar
Fabrizio S.
Web Developer
Share
"Glad i have Moosend"
What do you like best about Moosend?

Ease of Use Team Support Improvements of the platform with updates and add ons, new landing page system!

What do you dislike about Moosend?

A few usability issue that could be improved like templating system and some small bugs. Overall nothing major but from end user i think there is room for improvement

What problems is Moosend solving and how is that benefiting you?

Sending Newsletter at affordable price

Mid Market (51-1000 emp.)
Mar 04, 2020
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Nice UI and Clear Design"
What do you like best about Moosend?

i like the simplicity of Editor and the available automations

What do you dislike about Moosend?

i cant find the way to and unsubscribe link in my newletter

What problems is Moosend solving and how is that benefiting you?

Email marketing

Small Business (50 or fewer emp.)
Feb 27, 2020
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Very good"
What do you like best about Moosend?

Fast service and realible. Every task works fine

What do you dislike about Moosend?

Maybe let delete customer more easily. It not easy delete a customer from a list

What problems is Moosend solving and how is that benefiting you?

Send welcome e-mails

Mid Market (51-1000 emp.)
Feb 05, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Software review for Moosned"
What do you like best about Moosend?

Mooned is an excellent email marketing service that allows me to create many different things all with such ease. The emails and newsletters can be scheduled ahead of time in order to be sent out to the customer weekly, taking a big task off our hands.

What do you dislike about Moosend?

Although Moosend is quite easy to use, the initial stages of getting the software set up was a bit complicated for me.

What problems is Moosend solving and how is that benefiting you?

Some problems we are currently solving with Moosend is being able to get creative with the emails our marketing team is sending out as well as being able to create weekly newsletters to be sent out on an exact time. With the software we were using before, from time to time we would have a problem with the emails being sent out from the server at the wrong time.

Small Business (50 or fewer emp.)
Aug 05, 2016
 Source
Overall Rating:
4.0
IK
Ioulia K.
Digital Marketing Manager
Share
"Very helpful support"
What do you like best about Moosend?

The effective communication and the accuracy of the answers

What do you dislike about Moosend?

That the videos with the instructions were too quick (I could not easily grap all the steps described)

What problems is Moosend solving and how is that benefiting you?

The personalisation tags can help us have a more targeted communication with the mailing list and give them a tailor made experience

Enterprise (> 1000 emp.)
Jan 18, 2024
 Source
Overall Rating:
3.5
GC
Gokul C.
Senior Manager 2
Share
"Easiest Email marketing and Automation Software"
What do you like best about Moosend?

Moosend helps in sending my email with better personalisation

What do you dislike about Moosend?

The cost is bit high and integration is also tedious

What problems is Moosend solving and how is that benefiting you?

Moosend is helping me in creating landing page and it helps me achieve my users at high scale . The Product also helped to achieve my targets

Small Business (50 or fewer emp.)
Jan 05, 2024
 Source
Overall Rating:
3.5
Arun K. avatar
Arun K.
Lead Business Analyst
Share
"Best tool for email marketing"
What do you like best about Moosend?

Moosend is one of the simplest and handy email marketing with an automation solution

What do you dislike about Moosend?

A wonderful tool, I currently don't have nothing negative.

What problems is Moosend solving and how is that benefiting you?

I can cover high volume of customers

Enterprise (> 1000 emp.)
Dec 30, 2023
 Source
Overall Rating:
3.5
madhan B. avatar
Madhan B.
Senior Consultant
Share
"Email marketing"
What do you like best about Moosend?

We can able to send bulk mails at a time

What do you dislike about Moosend?

So far nothing everything looks good and works fine

What problems is Moosend solving and how is that benefiting you?

Multiple emails makes time saving