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Moosend Logo
Moosend
Effortless Email Marketing
4.7
(672)
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Moosend Reviews & Product Details

Moosend Overview
What is Moosend?

Moosend’s incredibly efficient customer support is the primary reason why people love this platform. Their excellent customer support range provides excellent live chat to access a comprehensive knowledge base, as well as video tutorials. Advanced features are available even under the free plan and the platform provides comprehensive reporting that provides geolocation insight as well as heatmap data. Notably, Moosend has a free forever plan that lets users send unlimited campaigns if they have less than 1000 subscribers. Higher tiers offer more robust tools and features as well.

Company Moosend Ltd
Year founded 2011
Company size 51-200 employees
Headquarters London, United Kingdom
Social Media
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Ask Questions about Moosend
What Moosend is best for?
How does Moosend compare to Mailmodo?
What are the pros and cons of Moosend?
Moosend Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Moosend Pros and Cons
Pros
  • Advanced features available even under the free plan
  • Prompt customer support accessible on live chat
  • Comprehensive reporting includes geolocation insight and heatmap data
Cons
  • Email editor and signup for builder can be hard to use
  • Design template selection is quite basic
Moosend Features
A/B Testing
API Access
Analytics/Reporting
Automated Responses
Bounce Management
Campaign Scheduling
Contact List Import/Export
Custom Fields
Customizable Templates
Deliverability Tools
Drag-and-Drop Editor
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Tracking
Event-Triggered Email
Geolocation Tracking
Integration with CRM
Landing Pages/Web Forms
Mobile Optimized Emails
Multi-channel Marketing
Personalization
Real-Time Analytics
Segmentation
Social Media Integration
Spam Testing
Subscriber Management
Survey/Poll Management
Template Management
Unsubscribe Management
Moosend Media
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Moosend Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: January 07, 2025
Moosend Logo
672 Moosend Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Oct 24, 2022
 Source
Overall Rating:
5.0
Jessica K. avatar
Jessica K.
Business Owner
Share
"Easy to navigate and efficient!"
What do you like best about Moosend?

The overall user interface is comfortable. You can easily incorporate excel spreadsheet data, which is very helpful! I feel confident that my emails are effectual. Great marketing tool!

What do you dislike about Moosend?

I dislike the landing page creator. I feel it could use easier functions and better layout options. I do think practice helps.

What problems is Moosend solving and how is that benefiting you?

It helps me to process a broad outreach with my marketing. Moosend competitors I've tried, did not meet my needs, nor my price point. I can access all my audiences easily through moosend.

Mid Market (51-1000 emp.)
Oct 20, 2022
 Source
Overall Rating:
5.0
MG
Maybelle G.
Web Designer
Share
"The best email marketing platform in the market."
What do you like best about Moosend?

The UI is pretty good. We are able to create and customize templates and set them with automation triggers. Scheduling of emails is quite easy and it offers us an option to personalize them . Moosend is aslo quite affordable when sending bulk emails.

What do you dislike about Moosend?

Non so far. It has been a reliable tool. No dislike at all.

What problems is Moosend solving and how is that benefiting you?

Moosend is the most affordable email marketing application setting up campaigns and landing pages is easy. Templates can be easily be customized and scheduling of emails feature works perfectly.

Small Business (50 or fewer emp.)
Sep 28, 2022
 Source
Overall Rating:
5.0
Sarah U. avatar
Sarah U.
Digital Marketing Manager
Share
"Moosend has enabled my business to seamlessly engage with my customers and my business conversion"
What do you like best about Moosend?

I love Moosend email templates because it's easier to use them as an e-commerce business owner

What do you dislike about Moosend?

I struggled to understand their platform as a beginner

What problems is Moosend solving and how is that benefiting you?

Moosend is helping to nurture leads for my business and engaging my current customers

Small Business (50 or fewer emp.)
Sep 24, 2022
 Source
Overall Rating:
5.0
Sabbir Minhaz S. avatar
Sabbir Minhaz S.
Frontend Web Developer
Share
"A flexible tale of moosend"
What do you like best about Moosend?

Moosend is too much user friendly and easy to use.

What do you dislike about Moosend?

Sometimes it is very laggy for the system.

What problems is Moosend solving and how is that benefiting you?

It's solving my marketing problems.

Small Business (50 or fewer emp.)
Sep 16, 2022
 Source
Overall Rating:
5.0
JG
Joe G.
Head Of Marketing
Share
"Brilliant intuitive email marketing tool that just.... works"
What do you like best about Moosend?

Simple interface that just works. Email marketing should be easy to compose and send and Moosend does this well.

What do you dislike about Moosend?

Nothing so far it's not free like others but it's well worth it.

What problems is Moosend solving and how is that benefiting you?

We often email customers with offers after they have purchased from our website and this does it very well. Newsletters are a great way to convert people.

Small Business (50 or fewer emp.)
Aug 21, 2022
 Source
Overall Rating:
5.0
JI
Jacopo I.
Solopreneur
Share
"power at the right compromise"
What do you like best about Moosend?

Best price on the market considering all the services included. Automation, templates and image gallery. for those who have to start it is ideal, because it allows you to have all the services even with a reduced number of contacts. Customer service via chat is lightning fast

What do you dislike about Moosend?

you need to create a real email account. In other similar services I could use dummy addresses through a hosts file.

What problems is Moosend solving and how is that benefiting you?

I was able to use the whole package for free. And then I was able to import my list without any problem. Plus the automation works for me, for all new members.

Mid Market (51-1000 emp.)
Aug 04, 2022
 Source
Overall Rating:
5.0
DG
Darren G.
It & Marketing Manager
Share
"Easy Email System"
What do you like best about Moosend?

Moosend has a very clear easy to understand interface. From choosing which lists to send to, to selecting a template and designing my campaigns it's all very straight-forward

What do you dislike about Moosend?

The only thing I dont like is the method for choosing the time to send an email, rather than typing in a time or choosing a drop list there is now a clock interface which isn't as clear.

What problems is Moosend solving and how is that benefiting you?

I use Moosend for collecting email addresses on my website and also sending out weekly promotional campaigns

Small Business (50 or fewer emp.)
Aug 01, 2022
 Source
Overall Rating:
5.0
M S. avatar
M S.
Co Director / Game Producer
Share
"Backend Works."
What do you like best about Moosend?

Platform requirements are not too restrictive. Worked with aws.amazon Route53 (adding email server records) where I couldn't do the same with Mailerlite!

What do you dislike about Moosend?

Wordpress form plugin is way outdated.Should match competitors form plugins, like Constant Contact, are doing. Also popular plugins like DIVI are not supported. I could manage without a seperate form plugin if at least DIVI support is there, which supportalmost ALL other Email marketing platforms.

What problems is Moosend solving and how is that benefiting you?

Online Support can be a hit or miss depending on the quality of staff, sometimes excellennt , others are sorely lacking is understanding integration with other tools even on a basic level (such as DIVI).

Mid Market (51-1000 emp.)
Jul 15, 2022
 Source
Overall Rating:
5.0
Kielo D. avatar
Kielo D.
Marketing Manager
Share
"Moosend – An Amazing Email Marketing Platform"
What do you like best about Moosend?

It gives users details of every transaction they have made. It can also be used to track emails and business according to users’ preferences. Users can create contact lists rapidly and easily. This platform targets the required audience itself. This platform allows users to schedule different campaigns. It is quite a useful feature because the user does not have to remember the time and date for starting them. This

What do you dislike about Moosend?

The pricing should be a little low for a greater amount of people to reach it. There is no free trial version for the users’. In this way, they cannot get familiar with the functionalities offered on this platform.

What problems is Moosend solving and how is that benefiting you?

It is simple and easy to use and understand. The email marketing feature is best in its work as compared to other applications. The email sending function is fast and rapid. The interface is easy and neat. This platform performs all the necessary work which the user has to do.

Small Business (50 or fewer emp.)
Jul 12, 2022
 Source
Overall Rating:
5.0
GS
George S.
Founder
Share
"Getting better every day"
What do you like best about Moosend?

Strength of Moosend is the amazing customer care, the speed and accuracy of their help and answers.

What do you dislike about Moosend?

I can't find anything important as a drawback

What problems is Moosend solving and how is that benefiting you?

The fact that they speek Greek for me is a great plus. The service works smoothly and everything is easy to reach and understand.

Small Business (50 or fewer emp.)
Jul 10, 2022
 Source
Overall Rating:
5.0
Tatiana P. avatar
Tatiana P.
Research Director
Share
"Step up vs other platforms"
What do you like best about Moosend?

We are a market research company and need email marketing platform service only occasionally so we tend to prefer the "pay as you go" platforms. We tried Moosend recently and got open rates higher than with other platforms we've used before. We like that they support different ways of domain verification. The interface is easy and intuitive. Support replies very quickly.

What do you dislike about Moosend?

We noticed that the time to upload lists is longer than our previous experience with other platforms. However, we were explained that while being uploaded, the lists go through a thorough check so it is beneficial in the end.

What problems is Moosend solving and how is that benefiting you?

For us, it is a great instrument to send out invitations to take a survey to professionals who have agreed to receive such emails from us. We get higher open rates and therefore higher participation than with other platforms.

Mid Market (51-1000 emp.)
Jul 04, 2022
 Source
Overall Rating:
5.0
Sajjad S. avatar
Sajjad S.
Sr. Recruitment Analyst
Share
"Our Marketing team loves it"
What do you like best about Moosend?

I love the ease with which it works and also the fact its intuitive user interface makes it a cake walk to use, it took our marketing team just a week to get used to Mossend

What do you dislike about Moosend?

The pricing of the software can be a little better since some companies including ours have limited markets for budgeting especially when you are a small company

What problems is Moosend solving and how is that benefiting you?

Automating our marketing efforts and making it easy for us to focus on key issues in our company since it saves us a lots of time compared to before when we were not using MOOSEND

Small Business (50 or fewer emp.)
Jun 26, 2022
 Source
Overall Rating:
5.0
Kashif K. avatar
Kashif K.
Founder Coo
Share
"I have very good experience with "Moosend"."
What do you like best about Moosend?

Email sending process with transparent results. Showing detailed reports from different angles.

What do you dislike about Moosend?

On a free account subscribers' limit is short.

What problems is Moosend solving and how is that benefiting you?

A long list and also many things managing inside the "Moosend" account. "Moosend" insights are very beneficial to manage your email marketing.

Mid Market (51-1000 emp.)
Jun 21, 2022
 Source
Overall Rating:
5.0
HS
Hafiz S.
Marketing Manager
Share
"I used mailchimp, mailerlite, constant contact and convertkit for many years but moosend is the best"
What do you like best about Moosend?

Designing part and schedule is the best.

What do you dislike about Moosend?

Price is a little high but i think it's justified

What problems is Moosend solving and how is that benefiting you?

Our newsletter reaching to the clients into the inbox.. i have got maximum deliver ability

Small Business (50 or fewer emp.)
Jun 02, 2022
 Source
Overall Rating:
5.0
Victor R. avatar
Victor R.
Digital Marketing Specialist
Share
"The best email marketing System"
What do you like best about Moosend?

Its trial is totally awesome. No footer credit like other email providers. Their platform is user friendly and its connection to my website was with a single click

What do you dislike about Moosend?

There is to be lifetime free version like previously

What problems is Moosend solving and how is that benefiting you?

The email marketing strategy was very easy for me with no cost at all. Before deciding to buy the premium version I had full premium experience and close sales on start. My campaigns were top-notch and I grew my email list

Small Business (50 or fewer emp.)
Jun 01, 2022
 Source
Overall Rating:
5.0
Matthew B. avatar
Matthew B.
Founder, Gm
Share
"Great alternative to MailChimp"
What do you like best about Moosend?

Ease-of-use Templates are great Pricing is reasonable

What do you dislike about Moosend?

UX design could use a little work, but it's manageable.

What problems is Moosend solving and how is that benefiting you?

Sending weekly newsletters to my list.

Small Business (50 or fewer emp.)
May 12, 2022
 Source
Overall Rating:
5.0
KB
Kevin B.
R
Share
"One of the best email providers at a very affordable price"
What do you like best about Moosend?

I have tried all of the major email platforms available, and I was never really 100% happy with what was available. I am a single-person entrepreneur - I don't need a $50.00 a month platform. I always felt like I was overpaying with other providers. Moosend offers all of the features that I need, email campaigns, templates, subscriber lists, automation, etc... all at a very affordable price.

What do you dislike about Moosend?

Nothing. Moosend is a great platform, very affordable and I highly recommend it!

What problems is Moosend solving and how is that benefiting you?

Like all new software platforms, it takes a while to get used to their software and their "jargon". Once you do - it's pretty easy to set up and use - GREAT support!

Small Business (50 or fewer emp.)
May 06, 2022
 Source
Overall Rating:
5.0
KF
Klek F.
General Manager
Share
"An excellent alternative to Mail Chimp"
What do you like best about Moosend?

What is best about Moosend is that the pricing structure is very reasonable and affordable for small businesses and nonprofits. This is done without sacrificing features that can help you grow.

What do you dislike about Moosend?

There really it not much to dislike. If there were anything to dislike, perhaps it would be having more layouts and templates. But other than that, Moosend is great!

What problems is Moosend solving and how is that benefiting you?

Our nonprofit uses Moosend to send out email blasts to promote our events. We are benefitting financially with the money we are saving. We are definitely more productive and our business has definitely increased.

Small Business (50 or fewer emp.)
Apr 06, 2022
 Source
Overall Rating:
5.0
ME
Mustafa E.
Marketing Specialist
Share
"I am working as a marketing specialist in a start up"
What do you like best about Moosend?

It is useful for all e-mail marketing activities. Also, you can have quick answers when you have any problems. I can say that Moosend has really fast customer support.

What do you dislike about Moosend?

Some day Moosend web site getting slower than other days. Maybe, the design page can be more effective, and also the Moosend website can include more templates.

What problems is Moosend solving and how is that benefiting you?

A few days ago, I couldn't do anything when I am on the Moosend website. I reached customer support and they solved the issue in a good way. After that, the problem has sold.

Small Business (50 or fewer emp.)
Mar 11, 2022
 Source
Overall Rating:
5.0
TD
Thanos D.
Director
Share
"Amazing support from Moosend"
What do you like best about Moosend?

Many features, easy to use and amazing support

What do you dislike about Moosend?

Sometimes things do not work out smoothly and you might need the support but they are more than amazing in resolving all issues

What problems is Moosend solving and how is that benefiting you?

We are handling newsletters for many clients small or big, and there are features to have them covered all

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