Moosend Reviews: 4.7/5 — Highly Rated

This platform is very easy to navigate, like all new things I had to 'learn' how to get to where I wanted to get to which I always struggle with as I am not the most teckie person on the planet. I only use it for basic bulk emailing, & no selling etc so was very nervous in the beginning. But the customer support was there throughout & helped immensley, even though a lot of what they wrote looked like another language! so therefore if little 'ol me can do it anyone can- Highly recommend Moosend for people like me.

having to always go into the settings when I am in 'Editor' to make sure I change background to WHITE & not transparent.

None

Its no code campaign builder. It is a platform that with minimal to null developer time is needed to start sending campaigns. It is user friendly and very intuitive. It allows to have AB testing, personalization, segmentation, landing pages and form, all in one place! Customer support is spot on, they will work to solve your issue very fast.

I felt that forms where a little limited in their designs, and there wasn't an option to create a form from scratch, with no previous layout.

Moosend allows to create email campaigns from zero, using one of your templates or uploading a template. This helps reduce time and costs of a developer. It allows to personalize emails through segmentation and AB testing, all in one place.

The ease of use as well as the fantastic support you get. Not only is it the most helpful it's SUPER fast, within minutes they are responding to help you with your issues unlike other companies that can take days to respond.

I've not found anything yes that I disliked. In places where I thought something could be better their support is very accepting of those suggestions and makes sure the appropriate teams know.

Moosend lets me quickly and easily create an email campaign and send it to over 3000 subscribers with ease and it's very affordable especially for us being a non-profit we have to watch every penny. Before Moonsend our emails were boring to look at and it took a long time to send emails about. Moosend has solved all of that.

Moosend is a fantastic email marketing platform. It's user-friendly and has helped me send beautiful emails effortlessly. The automation features are a game-changer, saving me time and increasing engagement with my audience. Plus, it's budget-friendly, making it perfect for small businesses. Highly recommended!

There's nothing I could point out so far.

Automations and suggested templates save a lot of time.

Moosend shows me metrics and data of how my emails have been doing and gives insight on how I can improve to better reach new clientele. They are easy to contact and are always willing to answer any questions or concerns we may have about the platform.

Moosend does take a long time to upload mailing lists, especially if there are thousands of emails, making it time consuming to upload the lists.

Moosend makes it easy to send out thousands of emails all at once rather than having to send out emails one by one. They are also making it creative and fun to construct emails by providing templates that spark creativity and make it exciting to draft up emails to reach thousands of clients in one day!

Great product that's easy to use, and customer support who's responsive and really cares.

Our experience has been great so far, so there's nothing I can highlight here.

We wanted a reliable email marketing tool to build our email list. We chose Moosend after a side-by-side comparison with Mailchimp, ConvertKit, and ActiveCampaign. What's great about Moosend is that anyone (involved in brand operations) in our team can use it after watching a couple of product walkthroughs we've created. Now, we're looking for ways to grow our email list, knowing that the foundation (of having a great tech partner) is there.

The editor is easy to use, and very customizable. The support feature is great, and I always got feedback within minutes. Pricing is also the best out there in my opinion. Love the scale based on subscribers. Overall I would highly recommend.

I didn't love that I had to add First Name and Last Name as fields, as they only had "Name" in there. You can hide the "Name" field and display your custom ones, which helped solve the problem though. They are working on EU requirements. It doesn't allow for cold emailing like the U.S. does. I'm not a huge fan of cold emailing, but there are times when we needed to send out email blasts to all of our clients who hadn't previously subscribed. There was an issue with some bounces that resulted in disabling the account for a short time, but they worked quickly to resolve it.

The ease of use in building email templates. I love that you can edit so easily and create landing pages easily as well. The A/B testing really helped us adjust how we email!

Platform is intuitive, flexible and easy to use. When you have a question and need help, the customer service team is always there to help.

The editor is sometimes slow to respond on the email template

Having a reliable, easy to use email marketing platform where I can quickly and easily produce campaigns and get excellent results

The dashboard and metrics after you send a campaign are very useful. Some other tools make this overly complicated this is big charts, easy to understand almost fun

I would normally say the email designer is very bad compared to other tools, but I'm so happy to say the email buider has way improved. Anyone familiar with Wordpress or building rows and columns will feel right at home and it's very easy to make modern looking emails now.

Cold emailing and outreach is so important and thats what we use moosend to do. Customer engagement and new leads. The more we use it the more benefits we get, its very simple but effective

Compared to MailChimp, this solution is a no-brainer.

Everything so far seems to be going great.

Moosend allows our CBD company to market to our customers. It's tough to find a reliable email marketing partner in the marketplace, so we are happy to have found Moosend.