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Moosend Reviews & Product Details
Moosend’s incredibly efficient customer support is the primary reason why people love this platform. Their excellent customer support range provides excellent live chat to access a comprehensive knowledge base, as well as video tutorials. Advanced features are available even under the free plan and the platform provides comprehensive reporting that provides geolocation insight as well as heatmap data. Notably, Moosend has a free forever plan that lets users send unlimited campaigns if they have less than 1000 subscribers. Higher tiers offer more robust tools and features as well.
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| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Moosend Pros and Cons
- Advanced features available even under the free plan
- Prompt customer support accessible on live chat
- Comprehensive reporting includes geolocation insight and heatmap data
- Email editor and signup for builder can be hard to use
- Design template selection is quite basic
Compare Moosend with other popular tools in the same category.
Email campaign for automation platform .
Nothing so far, based on the usage we may comeup with conclusion
Personalised automation
The best thing I love about Moosend is the team behind the tool that is constantly in tune with the needs and challenges of the present-day. They always seek to make their tool rise to the occasion always!
Honestly, there’s nothing I don’t like about the tool! It is constantly innovating and if there’s anything one might not like, the team is always ready to listen and implement if that idea makes sense.
Moosend helps me keep in touch with my list in an efficient manner and keeps me in touch with all the metrics that truly matter!
The features of Moosend is really great and helpful
Moosend is a good platform I am not seeing any error there
Moodend helps us solving customer retention problems
Email marketing and the automation process are the best
Moosend has slow user interface and limited features. Also limited analytical capabilities
When I am thinking to create a landing page. But I don't a have any idea but creating using moosend it's easily solve my problem and time
Quality and Time management Customer Support
Nothing as such More features can be added
Email marketing template where buill in, so it was easy to use.
The simplicity Moosend brings is truly exceptional. From drag and drop editor to a visually appealing interface, moosend ticks all the boxes. The analytics provided by Moosend, tracking campaign performance feature is a superb addition.
Moosend at first can be slightly difficult to configure for new users. Maybe a bit of shepherding for new users might just do the trick.
Tracking campaign performance, open rates and click through rates has never been easier. This helps streamline a lot of the other activities easily.
Moosend is a complete email marketing system that offers cost-effectiveness, strong automation, deep analytics, good customer service, and easy-to-use features. Moosend is a dependable option to improve your email marketing efforts and encourage significant audience involvement, regardless of your company's size.
Increasing the size of Moosend's template library is one way the company may improve what it offers. Even if the current templates are elegant and polished, more options might increase diversity and support a larger range of campaigns and sectors. In spite of this, customers may develop original designs that are suited to their particular requirements and branding thanks to the available templates' flexibility and customization.
Moosend tackles a number of important topics, including the intricacy of email campaign management. The platform streamlines the entire process with its intuitive design and user-friendly interface. With Moosend, you can create visually beautiful emails, manage subscriber lists, schedule campaigns, and create a streamlined process that saves you time and effort.
One standout feature of Moosend is its user-friendly and highly customizable editor, facilitating seamless email template creation. The responsive support system is commendable, providing prompt feedback within minutes. Additionally, the pricing structure, which scales based on subscribers, is perceived as highly competitiv
Satisfied overall, but minor inconvenience with default "Name" field. Moosend addresses EU requirements, limiting certain functions. Occasional bounce issues temporarily disabled the account, promptly resolved by Moosend.
Moosend streamlines email marketing with easy template creation, A/B testing, and responsive support. Its scalable pricing aligns with our growth, despite minor limitations related to EU requirements. Overall, Moosend enhances campaign efficiency and impact.
Moosend is a super easy handling email marketing software, very convenient for non-tech folks to use with so many features that are needed in email marketing campaigns success. The customer care team is also good they take request quickly and provide solutions wherever stuck while running any email marketing campaign on Moosend! Thanks, Priya.
As of now I haven't observed any cons but I will share if I found any in future
It helps businesses to send emails in bulk and reach to their target audience for awareness or any other campaigns
You can easily create email campaigns and custom landing pages and then report on their performance
The templates for the landing pages could be improved with more design elements
Moosend is a great tool for email marketing. I use it to automate email campaigns with custom promotional landing pages and monitor their performance