Moosend’s incredibly efficient customer support is the primary reason why people love this platform. Their excellent customer support range provides excellent live chat to access a comprehensive knowledge base, as well as video tutorials. Advanced features are available even under the free plan and the platform provides comprehensive reporting that provides geolocation insight as well as heatmap data. Notably, Moosend has a free forever plan that lets users send unlimited campaigns if they have less than 1000 subscribers. Higher tiers offer more robust tools and features as well.
Capabilities |
|
---|---|
Segment |
|
Deployment | Cloud / SaaS / Web-Based |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Very simple and user-friendly. Ease of implementation and great features
Nothing to dislike. it is simple and straightforward
I had to use multiple templates and tools to make email marketing work for me but Moosend has solved it all for me.
My organisation has been using moosend over 4 months now and I would say it's best when it comes to price, support and reporting such as heatmap, email alerts, and ofcourse their templates! We are with their 2000 subscribers plan and soon we will be upgrading to 5000 subscribers plan. Keep up the good work team!
Nothing as such to be honest. Just keep the good stuff..
For me, it's design and automation of emails
Easy to use system, the customer support
Data accuracy, which need more improvement compare with other software
Reaching to prospective partner and our customers
I have gained visibility to my business through Moosend. thanks to them.
There is nothing to dislike about them, they are awesome.
I'm unable to find the potential visibility to business, but Moosend helps me to gain the right traction.
Email campaign for automation platform .
Nothing so far, based on the usage we may comeup with conclusion
Personalised automation
The best thing I love about Moosend is the team behind the tool that is constantly in tune with the needs and challenges of the present-day. They always seek to make their tool rise to the occasion always!
Honestly, there’s nothing I don’t like about the tool! It is constantly innovating and if there’s anything one might not like, the team is always ready to listen and implement if that idea makes sense.
Moosend helps me keep in touch with my list in an efficient manner and keeps me in touch with all the metrics that truly matter!
Email marketing and the automation process are the best
Moosend has slow user interface and limited features. Also limited analytical capabilities
When I am thinking to create a landing page. But I don't a have any idea but creating using moosend it's easily solve my problem and time
The features of Moosend is really great and helpful
Moosend is a good platform I am not seeing any error there
Moodend helps us solving customer retention problems
Quality and Time management Customer Support
Nothing as such More features can be added
Email marketing template where buill in, so it was easy to use.
Moosend is a super easy handling email marketing software, very convenient for non-tech folks to use with so many features that are needed in email marketing campaigns success. The customer care team is also good they take request quickly and provide solutions wherever stuck while running any email marketing campaign on Moosend! Thanks, Priya.
As of now I haven't observed any cons but I will share if I found any in future
It helps businesses to send emails in bulk and reach to their target audience for awareness or any other campaigns
One standout feature of Moosend is its user-friendly and highly customizable editor, facilitating seamless email template creation. The responsive support system is commendable, providing prompt feedback within minutes. Additionally, the pricing structure, which scales based on subscribers, is perceived as highly competitiv
Satisfied overall, but minor inconvenience with default "Name" field. Moosend addresses EU requirements, limiting certain functions. Occasional bounce issues temporarily disabled the account, promptly resolved by Moosend.
Moosend streamlines email marketing with easy template creation, A/B testing, and responsive support. Its scalable pricing aligns with our growth, despite minor limitations related to EU requirements. Overall, Moosend enhances campaign efficiency and impact.
Moosend is a complete email marketing system that offers cost-effectiveness, strong automation, deep analytics, good customer service, and easy-to-use features. Moosend is a dependable option to improve your email marketing efforts and encourage significant audience involvement, regardless of your company's size.
Increasing the size of Moosend's template library is one way the company may improve what it offers. Even if the current templates are elegant and polished, more options might increase diversity and support a larger range of campaigns and sectors. In spite of this, customers may develop original designs that are suited to their particular requirements and branding thanks to the available templates' flexibility and customization.
Moosend tackles a number of important topics, including the intricacy of email campaign management. The platform streamlines the entire process with its intuitive design and user-friendly interface. With Moosend, you can create visually beautiful emails, manage subscriber lists, schedule campaigns, and create a streamlined process that saves you time and effort.
This platform is very easy to navigate, like all new things I had to 'learn' how to get to where I wanted to get to which I always struggle with as I am not the most teckie person on the planet. I only use it for basic bulk emailing, & no selling etc so was very nervous in the beginning. But the customer support was there throughout & helped immensley, even though a lot of what they wrote looked like another language! so therefore if little 'ol me can do it anyone can- Highly recommend Moosend for people like me.
having to always go into the settings when I am in 'Editor' to make sure I change background to WHITE & not transparent.
None
Its no code campaign builder. It is a platform that with minimal to null developer time is needed to start sending campaigns. It is user friendly and very intuitive. It allows to have AB testing, personalization, segmentation, landing pages and form, all in one place! Customer support is spot on, they will work to solve your issue very fast.
I felt that forms where a little limited in their designs, and there wasn't an option to create a form from scratch, with no previous layout.
Moosend allows to create email campaigns from zero, using one of your templates or uploading a template. This helps reduce time and costs of a developer. It allows to personalize emails through segmentation and AB testing, all in one place.
Moosend is a fantastic email marketing platform. It's user-friendly and has helped me send beautiful emails effortlessly. The automation features are a game-changer, saving me time and increasing engagement with my audience. Plus, it's budget-friendly, making it perfect for small businesses. Highly recommended!
There's nothing I could point out so far.
Automations and suggested templates save a lot of time.
Moosend shows me metrics and data of how my emails have been doing and gives insight on how I can improve to better reach new clientele. They are easy to contact and are always willing to answer any questions or concerns we may have about the platform.
Moosend does take a long time to upload mailing lists, especially if there are thousands of emails, making it time consuming to upload the lists.
Moosend makes it easy to send out thousands of emails all at once rather than having to send out emails one by one. They are also making it creative and fun to construct emails by providing templates that spark creativity and make it exciting to draft up emails to reach thousands of clients in one day!
Great product that's easy to use, and customer support who's responsive and really cares.
Our experience has been great so far, so there's nothing I can highlight here.
We wanted a reliable email marketing tool to build our email list. We chose Moosend after a side-by-side comparison with Mailchimp, ConvertKit, and ActiveCampaign. What's great about Moosend is that anyone (involved in brand operations) in our team can use it after watching a couple of product walkthroughs we've created. Now, we're looking for ways to grow our email list, knowing that the foundation (of having a great tech partner) is there.
The editor is easy to use, and very customizable. The support feature is great, and I always got feedback within minutes. Pricing is also the best out there in my opinion. Love the scale based on subscribers. Overall I would highly recommend.
I didn't love that I had to add First Name and Last Name as fields, as they only had "Name" in there. You can hide the "Name" field and display your custom ones, which helped solve the problem though. They are working on EU requirements. It doesn't allow for cold emailing like the U.S. does. I'm not a huge fan of cold emailing, but there are times when we needed to send out email blasts to all of our clients who hadn't previously subscribed. There was an issue with some bounces that resulted in disabling the account for a short time, but they worked quickly to resolve it.
The ease of use in building email templates. I love that you can edit so easily and create landing pages easily as well. The A/B testing really helped us adjust how we email!
Platform is intuitive, flexible and easy to use. When you have a question and need help, the customer service team is always there to help.
The editor is sometimes slow to respond on the email template
Having a reliable, easy to use email marketing platform where I can quickly and easily produce campaigns and get excellent results
The dashboard and metrics after you send a campaign are very useful. Some other tools make this overly complicated this is big charts, easy to understand almost fun
I would normally say the email designer is very bad compared to other tools, but I'm so happy to say the email buider has way improved. Anyone familiar with Wordpress or building rows and columns will feel right at home and it's very easy to make modern looking emails now.
Cold emailing and outreach is so important and thats what we use moosend to do. Customer engagement and new leads. The more we use it the more benefits we get, its very simple but effective