Unclaimed: Are you working at Notion?
Notion Reviews: 4.7/5 — Highly Rated
Notion is the all-in-one workspace that combines docs, wikis, and project management. Tens of thousands of teams around the world use it to collaborate, stay informed, and get more done together.
Notion is also often used as Knowledge Base of choice in Venture Capital and Personal Productivity tech stacks.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Notion Review: Is This Project Manager Right For You?
While a relatively new entry into the project management space, Notion has evolved quite quickly to meet the needs of its users. It’s a platform that is notable for its versatility, and it is a well-known option for individuals and teams who want a reliable tool to organize and manage tasks–from note-taking to in-depth project management.
But does it incorporate the best project management techniques to help you or your team get organized?
Let’s find out.
What is Notion?
Notion is a cloud-based workspace where individuals and small teams can take notes, create documents, track projects and organize and manage tasks all in one place. It’s often referred to as an “all-in-one” workspace because users can collate all of their projects onto a single platform.
Notion’s popularity among professionals and students is credited to its personalization that caters to any workflow. As a user, you’ll have the freedom to customize the layout of your workspace, while still getting helpful guidance and templates to help you get started.
Background on Notion
Founded in 2016, Notion started as a note-taking app but has evolved into a comprehensive project management tool for solopreneurs and small teams. The platform’s mission is to make it possible for people to shape the productivity tool they use every day to match their needs.
Getting Started with Notion
Every feature on Notion is designed to help users be as organized as possible.
The platform is segmented into pages that can be nested or interlinked at your convenience. As soon as you sign up, you’ll be redirected to your Welcome screen containing some tips to get started. This includes linked videos that guide you in creating your first page and setting up your to-do lists and projects.
On the left side, you’ll find a list of default pages, such as ‘Quick Note’, ‘Personal Home’, and ‘Task List’ which you can customize and add. Whenever you create a new page it will show up on the left panel. You can add personalized header images, descriptive comments, and add associated icons to your pages.
Simply click anywhere on a page to add blocks for individual pieces of content such as text, lists, media, links, and sub-pages. You can also just type “/” to bring up a menu of blocks you can add to your new page.

How Notion Works: Key Features
Although Notion started as a note-taking app, it has become far more than that. The tool has promising features that go beyond creating to-do lists and make it a competent productivity and project management app.
Integrated User Guides
A commendable feature of Notion is that user guides are already embedded in the platform. For example, if you want to create a new document, you’ll find guides on how to get the most out of the preinstalled page.
Of course, this can be a hit or miss. Some users may be grateful for the step-by-step guides, while others may be frustrated with manually deleting pre-installed guide pages to clean up their workspace.
Customizable Pages & Templates
Notion makes it easy for you to create pages and documents in whatever style you want. Pages are like folders where you can store all information related to a particular topic. You can include a range of blocks or items on your pages such as text, toggle lists, to-do lists, images, video links, tables, boards, and maps.
Every change you make to a page or block is automatically saved in Notion. So you can always go back and view the history of a page if there’s something that you want to restore. This is pretty useful for when you make a mistake or just want to experiment with different versions of a page.
Notion is also very generous when it comes to templates. It provides users with a ton of options, whether they’re creating blog posts, articles, event schedules, or product launch plans. Fortunately, all templates are fully customizable so you can modify them to your taste without having to build from scratch. The platform also encourages users to submit their own templates so the library grows to fit a wider range of needs.
Collaborative Workspaces
Users can create different workspaces for different projects, which is useful if you need to manage multiple projects at once. Every workspace will have its own pages so all your information will remain separate and organized.
Notion allows you to invite other people to your workspace so you can collaborate in real time. The limit of guests you can have at a time depends on the plan you choose.
Integrations
As a good workspace should, Notion integrates with a wide range of popular productivity tools so you can easily share information across the platforms you use. These tools include Slack, GitHub, Zoom, Trello, Google Drive, and more.
For instance, you can make use of the Google Drive integration to quickly add and share files from your Google Drive directly to your Notion workspace.
Notion AI
Notion AI is a core feature for workspaces. It’s a connected assistant powered by multiple large language models that’s developed to help boost your creativity and write content faster. Essentially, it eliminates the need to jump between your work and a separate AI-powered tool.
The feature can help you generate ideas for blog posts, social media posts, press releases, job descriptions, meeting agendas, and more. You’ll also be able to summarize pieces of content, correct spelling, and grammar, and translate text (English, Spanish, Chinese, and French).
Notion Use Cases
Solopreneurs
Individuals who are working freelance will benefit from an organizational tool like Notion. It can help with a variety of processes such as:
- Documenting and managing career goals
- Organizing projects for different clients
- Managing content creation schedules
Professional teams
Small professional teams can benefit from Notion’s features because it ensures that all team members can collaborate on the same tool for multiple purposes. These purposes include:
- Planning meetings and recording meeting notes
- Setting task lists based on priority
- Drawing up onboarding documentation for recruits
- Brainstorming internal team goals (digital suggestion box)
- Organizing a company roster
Students
Students also make great use of Notion because of its impressive note-taking and organizational capabilities. Students can easily organize their notes by class and keep track of all reading and assignments (by the due date) for each class. The best part is Notion can even allow easier collaboration for group projects since the free plan allows sharing with up to 10 guests.
What makes Notion stand out from other platforms?
Notion stands out in two major ways; it’s very customizable to support any workflow, and it brings all work together in one shared location.
Unlike many productivity tools, Notion doesn’t just focus on solving one problem, such as organization. The way Notion is designed gives users the freedom to mold their workspace in a way that works best for them. On one hand, individuals can use it to keep their notes, to-do lists, calendars, and journals in one accessible platform. Additionally, professional teams can use it to build collaborative docs, product roadmaps, and wikis for their company.
Notion Pricing
Notion has four pricing plans: Free, Plus, Business, and Enterprise. Visit Notion’s pricing page for current rates.
- Personal (Free): The forever-free plan allows users to create unlimited pages and blocks with an allowance of 5MB file uploads. You can also share or collaborate on projects with a maximum of 10 guests, and receive basic page analytics, 7-day page history, and integration with other tools such as Slack or GitHub.
- Plus: The Plus plan is geared towards small professional groups. On this plan, you can invite up to 100 guests for collaboration. You’ll also get unlimited file uploads and 30-day page history.
- Business: This plan is for companies that use Notion to connect many teams and tools and you can invite up to 250 guests. You also get authentication features (SAML + Single Sign On), private team spaces, bulk PDF export, advanced page analytics, and 90-day page history.
- Enterprise: This subscription is targeted toward medium to large businesses and offers more advanced capabilities. You will need to contact the Notion sales team to discuss the pricing plan that fits your business’s complex needs. You can request a trial of this specific plan if you’d rather try it before making any significant investment.
Notion AI is included in all paid plans at no additional cost.
Beyond its core workspace, Notion has expanded its product suite with Notion Calendar, a standalone calendar app that integrates directly with your workspace, and Notion Sites, which lets you publish any Notion page as a polished website.
Notion’s Pros and Cons
Pros
- The customization features are better than most.
- A great solution for note-taking and creating to-do lists.
- You can use Notion to create wiki pages or simple websites with useful information about your business or products.
- Pricing is affordable for solopreneurs and small teams.
- The forever-free plan has sufficient features for solopreneurs.
- The structure of folders allows for shortcuts so you can reach your content from multiple places.
- Notion’s tutorials are comprehensive for everyone to understand and the support team is responsive and helpful.
Cons
- Although Notion’s UI is very usable, it can sometimes get cluttered once you start adding multiple projects, which can be overwhelming for newbies.
- Advanced project management features, such as reporting, time tracking, and Gantt charts are lacking.
- Managing multiple projects on Notion can become tedious.
- May not be the best option for those looking for project management software for software development.
Is Notion Right For Your Organizational Needs?
Notion should be commended for its simplicity, familiarity, and affordability. If you need a straightforward entry-level solution for creating content and planning and managing projects then Notion is a great choice.
With that being said, large businesses that have complex needs may not see the platform as comprehensive enough to streamline their project management. However, Notion is a tool that keeps evolving and works hard to improve its capabilities to fit businesses of all sizes.
If you want to keep checking other project management software that may suit you better, Findstack has more helpful reviews and insights that you can take a look at. Our goal is to help you find the right tool for your needs.
Compare Notion with other popular tools in the same category.
One of Notion's standout features is its unparalleled flexibility. Whether you're managing personal projects, collaborative work, or even tracking your fitness goals, Notion adapts to your needs effortlessly. The ability to create custom databases, pages, and templates empowers users to tailor their workspace to match their unique workflows.
While Notion stands out as a powerful productivity tool, there are a few areas that might be considered drawbacks. One notable aspect is the potential for information overload, especially as the workspace becomes more intricate.
Information Centralization: Notion solves the problem of scattered information by providing a centralized platform. Before using Notion, I often found myself jumping between different apps for note-taking, task management, and collaborative work. Notion consolidates all these aspects into one cohesive workspace, reducing the need for multiple tools and streamlining my workflow. Flexible Workspaces: The ability to create custom databases, pages, and templates in Notion addresses the challenge of rigid tools. Whether I'm managing personal projects, team tasks, or tracking goals, Notion's flexibility allows me to tailor workspaces to my specific needs. This adaptability has significantly improved my organization and project management.
I recently had the opportunity to experience the integration of AI with Notion, and I must say, it has been a game-changer. The ability to leverage AI to organize content, check writing, and integrate seamlessly with websites and Google tools has greatly enhanced my productivity and efficiency. One of the standout features is the AI-powered content organization. It's incredible to see how AI algorithms can analyze and categorize large volumes of information, making it easier to find and access relevant content quickly. This has saved me countless hours of searching and scrolling, allowing me to focus more on the tasks at hand. The writing assistance provided by AI is another standout feature. Not only does it offer helpful grammar and spelling checks, but it also suggests improvements to sentence structure and overall clarity. This has significantly improved the quality of my writing and saved me from embarrassing mistakes. The seamless integration with websites and Google tools is also worth mentioning. Being able to have Notion seamlessly interact with other platforms and tools I use daily has streamlined my workflow and eliminated the need for manual data entry or switching between multiple applications. Everything is now in one place, making it much easier to stay organized and efficient. Lastly, the AI's creative capabilities have been a pleasant surprise. The ability to generate unique and inspiring content has sparked my creativity and allowed me to think outside the box. Whether it's coming up with new ideas or creating visually appealing designs, the AI integration in Notion has truly expanded my creative horizons. Overall, the integration of AI with Notion has transformed the way I work and has become an invaluable tool in my daily routine. Its ability to organize content, enhance my writing, seamlessly integrate with other tools, and unlock my creativity is simply remarkable. I highly recommend exploring the AI features in Notion to experience the benefits firsthand.
While copying and pasting text can be a convenient way to transfer information, it can sometimes be cumbersome and time-consuming. It may require formatting adjustments and can result in errors or inconsistencies. Additionally, if the text being copied contains links or images, they may not be preserved in the paste. However, there are alternative methods to extract or share content from Notion documents, such as exporting to different file formats or using integrations with other tools.
Notion has proven to be a valuable asset in tackling organizational challenges in my business. This powerful tool, in conjunction with Google tools, has greatly enhanced my ability to take notes and create a comprehensive wiki knowledge base for both personal and business tasks. Moreover, Notion excels as a collaborative platform, particularly when it comes to brainstorming with others.
I am a Master's student and I have to write at least 3 papers a month. I found myself not stressing out about the writing part and focus more on comprehension and gaining actual insights to write about from my coursework experience. I feel that the effort for trivial parts of the assignment like sentence structure steals away time from and even slows down my learning process, and Notion AI is a huge help. I can convert my original shorthand notes to a write up that adheres to specified word limits. I've tried other AI writers out there- and Notion is one of the best for professional writing.
The "make longer" AI command could be a little more intuitive with more varied sentence structure. Also the "simplify" command does not really change the tone of a sentence how you would want to. Other than that, it's a pretty powerful tool.
The way I take notes is very cluttered. I read a lot of materials and integrating the core concept of everything I read into a single and effective write up is a challenge. But Notion does a great job of conceptual blending.
Holy smokes...I've used Notion in the past on and off and am skeptical about apps that charge subscription fees for AI when I already subscribe to GPT Plus. The integration makes a huge difference in Notion.ai and the beta feature for Q&A is outstanding, a chatbot trained on your data? This is a gamechanger, not because it's the only app that can do it, but it's ease of use and seamless integration are amazing. I've been a longtime Roam Research believer, but they've fallen far behind and AI is an afterthought, whereas it's fully integrated with Notion.
Notion does have some complexity compared to other note-taking apps and it's not the only one with AI. Mem and others are also good, but I think in terms of sheer versatility, Notion.ai is a gamechanger for me.
It's hard to give Notion a single job. Many people refer to it as the operating system for their life. It's certainly capable of that (with some configuration) and what Notion can be is largely limited by your imagination. I'm using it to track projects, act as a knowledge base and manage projects.
I love that it is so adaptable, it is truly a sandbox and the possibilities are infinite. I love that it is a really simple and clean interface, with no designs forced on the user. This frees up so much brain space and allows me to be creative in my own way. I love that it is making me more organised every day. As I use it more and more I am getting to know it's capabilities and it is making my life so much easier. As an entreprenuer, I am using it to power my business relaunch and it's keeping me on track with what I need to do. I love that it is constantly growing with me!
It can feel a little overwhelming to start with but I think that's kind of necessary as it is very is very quick to learn, and I think if features were hidden etc it would get frustrating. I think the throw yourself in there and get on with it approach works well! Sometimes the AI goes down, this can be frustrating.
Notion is truly becoming my second brain! It gives me somewhere to dump out all my thoughts, get them organised and allow me the brain space to think clearly and be creative as I need to be. It also really keeps me on track with where I am with everything. It is also a bit like having a personal assistant. It helps me get things done, and I often use it to tell me what to do when I'm not sure what I need to do! Having ADHD and being a entreprenuer (and mum) means that I am always working on a million and one projects, Notion is really helping me follow through and feel so much more organised, especially when I have that dreaded brain fog! I can't stress enough how much Notion is benefitting me, reducing my stress levels, helping me be successful in my business and making me feel so much calmer. I feel like it will be able to grow with me too. I have already started using it for my home stuff as well. I just love the endless possibililties! I have attempted to use several project management solutions in the past but they never stick, I always end up feeling restricted by them. Notion blows them all out of the water because you can make it exactly what you need it to be, no one telling you you must do it a certain way etc, and I've yet to encounter something that I wanted to do with it but couldn't. It genuinely feels like anything is possible! It is truly absolutely genius and I can't recommend it highly enough! Thanks Notion!
My favourite part about notion now is AI integration. It improves my work flow sooo much. The best part about it is that it improve your writing without going to over the top. For example when you ask chat gpt to improve your writing it no longer sounds like you. Notion has a happy in between.
Tables were horrible, but they have gotten a little better. I still think they have a long way to go though. Would be great to be able to wrap text or have more customization over text. I prefer coda in this instance, but the whole company is on notion so its hard to swift.
The main problem that notion solves for me is a place to write product requirement docs. As a product manager this is its primary use case. We also use it for internal docs. Overall the best thing about notion now is that i can write in about 3x the speed with the ai integrations.
I love Notion because it's so flexible and great for working together. It's like an all-in-one package for notes, tasks, and more, with cool features for customizing stuff and adding all kinds of media.
Notion could amp up its game by speeding things up and making the mobile app smoother for when you're on the move. Adding more cool templates and simplifying things a bit for newbies could also make it even more awesome.
Notion is tackling the challenge of scattered productivity tools by offering an all-in-one solution for note-taking, task management, and collaboration. Its versatility helps streamline my workflow, making it easier to organize information, collaborate with others, and keep everything in one place, ultimately boosting efficiency and productivity.
Notion is amazing. The central databases and the way everything can be connected and/or broken off into separate pages for each entry is insanely powerful!
There's nothing to dislike about Notion.
The main problem Notion solves that nothing ever has been able to before is give me an "everything" platform. I literally host all of my information and can manage that information within Notion without integrations (although they're available when needed too!)
Easy to use, AI features are well implemented & easy to access
Translation from English to French using NotionAI is a little spotty,: translates word to word a little too much.
Quick & easy translation of the text we had written in english within the app itself
I love the amount of content you can save and how easy it is to separate and order everything, making it easy to find what you need. I use it for business content and personal life. It's the best.
I can't think of any down side. It's a great product.
I'm not great at remembering things, and everything I need to remember is saved in notion for me to look at when needed. I plan projects and content using notion.
it helps me keep my class notes organized. Also I can have pages inside pages and that is the most helpful tool for a law student who needs to have notes and "case briefs" inside those notes. Also AI really helps and saves times in making my headings etc. It is super easy to use and it has so many features that I can use to my advantage. From making tables and headings to keep a bulleted or numbered list.
I still don't know how to use the calendar. I wish it would be simpler to put my tasks in there so instead of using google calendar, I can have all my asignments in one place.
Notion is helping me to keep my school notes organized and that is th best when it comes to participating in class. I do not have to spend time looking for my noites or cases. I know exaclty where they are. Also it let me do a canvas page with my courses and it is amazing how I have every single detail of every class added to it. I don't even have to use my school canvas, just to submit assignments.
I love Notion's customizable features and ability to build things spatially for how my brain works. This has made it easier to manage my tasks and workload.
The lack of math customization inside databases. For example, when I use "Numbers" on Mac, I can pick certain cells and add them up to get a sum. I can't do that with Notion (or at least not that I know of). Another example is being able to subtract - usually it just adds things up.
I can keep everything in one place - ideas, tasks, project management, etc. I am more productive because of this! I manage my clients' progress better, I am budgeting better, I am getting more done in less time. I build my dashboards for how I need things to look spatially which has helped a ton!
Organisation and AI. Makes my tasks a lot easier to do
Nothing. Notion is the best app I've used for this
Notion is helping me organise my work better
Before Notion my business & personal admin were in chaos and although I tried several similar apps previously, nothing ever worked for me until I started using Notion. Being able to customize pages & layouts in so many ways has meant that I can finally create a system that works for me - I love it so much that I tell everyone to go & try it & use it as a platform to work with my clients too!
There are very few things I don't like about Notion! However, I would like to be able to change the background colours of different pages/ sections in order to make the content easier to read & section off.
I didn't think I could rate Notion any higher but the new AI feature has undoubtedly changed this! Using AI as part of my Notion workflow has meant that I can save time, work more effectively, get support with my writing style & tone, & best of all Notion AI can do research for me and break down information into bullet points & summaries. As someone who struggles with these types of tasks but needs to complete them regularly as part of my workflow, Notion AI is super valuable to me & now I've got it I don't think I could go without!
It has accurate spelling and grammar edits and will give you assistance on how to clean your writing up.
The interface is slightly all over the place.
Rather than having to wait for someone to provide technical edits for my writing, I can get them in real-time through notion.
Really useful for creating a wiki from stratch & employees onboarding learn how to use it very quickly due to how simple the software can be & how other programs can be integrated to keep information in one place, instead of splitting data across different applications - Notion has helped us consolidate that data & improved productivity in all our businesses. AI is super useful for adjusting tone in text, brainstorming ideas & captions for events/social media/marketing materials. I also use a lot for letters, emails & meeting notes. Essential part of our business for managing our multiple projects. I use Notion daily to manage my own & my teams tasks on both desktop & mobile. At first, my boss thought I was super human as my productivity improved drastically (I was using NotionAI when it first released), really great for those moments when an idea is just beginning to form & you need to develop.
I sometimes wish Notion was able to organise its own pages & create own wiki based on contents of pages - I know that it is only as good as the information it's being fed.
Consolidation is the most beneficial part in saving employees time in trying to scan various file structures trying to find a document or event - the index tool is amazing as it searches your entire Notion for keywords including page body, links, mentions instead of document titles. Much easier to find a lost document on Notion!
Before i began using notion, I s making my notes on pen and paper. And I make a substantial amount of notes. Within a month of starting my new job, I had 3 note books full of notes, and when I forgot one of my note books, it was almost impossible to complete any tasks. Now with Notion, I have everything available just by logging into any device. On top of that, as part of m job I need to write narratives to support tax claims. Notion AI has made writing the narratives significantly easier as i can carry out the research I need to, and improve my writing all in a single place.
Not being able to annotate PDF's directly within Notion.
Having accessable notes on any device in real time. Researching an improving narratives for consulting projects.
We love Notion, and use it for many purposes, such as: writing playbooks, evaluating ideas and setting quick demo pages for a client.
At first we used Notion to a manage projects, but as complexity grows, we found it a bit messy to support.
We use it mostly to write ideas and playbooks.
The intergration for Notion AI is intuitive and well integrated. Responses are speedy. Editing is simple. Used everyday. Implemented intutiviely though annoyingly placed for non-users.
Some prompts are too big to handle. Factual inaccuracies common.
Translating information from a verbal form to text.
What I like best about Notion is its versatility. It allows me to organize and collaborate on various types of content in one place, such as documents, databases, and task lists. The ability to customize and structure information according to my needs is a standout feature.
What I dislike about Notion is its occasional sluggishness and performance issues, especially when dealing with larger databases or complex pages. Improvements in speed and responsiveness would greatly enhance the overall user experience.
Notion solves the problem of scattered and disorganized information by providing a versatile platform to organize and collaborate on various content types. This benefits me by allowing efficient management and customization of information, enhancing productivity and clarity in my work.
The notion AI is the best feature and I use it on daily basis.
Notification can be imporved for check list as alert do not come up on Apple app and IWatch.
It makes writing and searching a lot easier with AI
It is a very user-friendly platform. I use Notion's AI feature a lot. I think it is a game-changer. It increased my productivity a lot. I like the "improve writing" and "fix spelling and grammar" features. It enhances the quality of my writing. I use Notion very frequently, almost every day.
The placement of ready-to-use templates on the left side of the platform, while practical, has the potential to create confusion for users.
The most helpful thing for me is the language simplification tool. While reading complicated articles and information, this tool makes content easier to understand. It has been extremely valuable in improving my understanding of complex topics and helping me engage better with a variety of materials. In addition to that, the ability to choose how we speak greatly improves communication. Adjusting our tone for different conversations or emails adds a personal and professional touch.
Flexibility. Can be as simple or as complicated to fit your use.
Inability to implement space repetition flashcards. However, third-party resources get around this.
With regards to the Notion AI Writing Assistant, in particular, I use it less for generation and more to edit and improve the writing I have already written. It's been extraordinarily useful as someone whose job requires a lot of writing. I can focus less on grammar and more on ideas. In general, Notion serves as my knowledge base for all things as innocuous as a grocery list to the management of tasks for long-term projects. I use it every day.
Using Notion for our company policies, notes and communication has always been the preference. But when the AI Writing Assistant was introduced it changed the game. Creating a draft of a communication or policy for the organization saves me valuable time as a department of one. I highly encourage anyone in the communications or Human Resources role to consider using this tool to improve your writing and expedite your writing process.
It's hard to search anything in Notion, and while it's improving slightly, there's still improvements to make. I also see some opportunities to improve projects and integrate into a task app like Motion or another to encourage the use of calendars to coordinate the project completion.
Documentation and project management
You can make it whatever you need it to be
It can seem overwhelming when at first sight but it's actually easy when you get the hang of it.
I can keep track of all of my projects and tasks. Have reminders and enjoy the ability to be as creative as I want when designing my space.
It helps me organize all parts of my life and projects from work or personal goals of mine. Also being able to run all these parts through the ai to best organize everything has proven very useful.
In terms or organization the templates do help a lot, but for any table or chart it is clear that the capabilities are not there yet in relation to a google sheets or an excel.
Really every part of my business when you think about it. When i am communicating with stakeholders I will not send a message before a notion ai review. I also like that it analyzes all pieces of information not just what i input.
Being able to put things into blocks, sharing and being able to cooperate with other users on the same project
It takes some time to learn more advanced features
Works as an intranet for remote companies
The detailed organization options, and constant updates.
The inability to split pages up. I would like to be able to section a workspace withought having to use the preset options
Helps me acidemically, by helping me with time consuming taks.
It can give satisfied output to my demands.
Sometimes, while paraphrasing, notion paraphrases with different meaning.
I am writing thesis and laboratory reports, as English is not my mother tongue, it helps me to write academically and gramatically correct.
I love that Notion allows me to easily organize and manage all aspects of my personal and professional life in one place. It's incredibly versatile and customizable, making it the perfect tool for staying organized and productive.
Sometimes, the database building/linking can be a bit complex.
It allows me to store all important information in one place and also build standard operating procedures with my team