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Oyster HR Reviews: 4.4/5 — Solid Choice
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Training | Documentation |
| Languages | English |
Compare Oyster HR with other popular tools in the same category.
Moving from one country to another, nevermind one continent to another, has its logistical challenges. Oyster helped with the transition and provided peace of mind as they managed everything.
There were some hiccups regarding my eCard for social security, but it was resolved and all is well.
None at the moment.
I chose Oyster when an employee relocated overseas. They made the transition really easy, supporting me and our employees through the whole process. Everything has been really smooth ever since from approving time off and expenses to salary payments.
Only had a positive experience so far, thanks Oyster.
Allow our employees to easily relocate overseas.
Global Reach User-Friendly Interface Comprehensive Profile Features Reliable Employer Verification Constant Updates and Notifications Supportive Community
Lack of Customization Options Lack of Response
Due to my employing company being in Atlanta, and me living in Bosnia and Herzegovina thanks to Oyster my company is able to provide me not only with my pay but my health insurance, pension insurance and etc
The quick access to different features on the platform allows for a quick access to all of the important information regarding, contract, salary, work time, time off... This facilitates administrative tasks since everything is clearly organised on the portal.
It can sometimes be difficult to obtain clear and quick answers from the team when the information isn't readily available on the portal. I have reached out to them with questions and it took several email exchanges to obtain an answer.
Oyster makes it easy to access all administrative information and data about my French employment contract. My employer being abroad this has allowed me to stay on a French contract.
I like the way you can get your days off and check your contract details, everything is smooth and from the user experience point of view they make it easy and fun.
Nothing to say here indeed, I have tried several solutions before and it's nice that you have everything on the same application and you don't need weird processes to get what you need
Having all my details and historical in one same place makes the things easier. I can login every time I need to see what I need so I am quite happy about it in the end
I had the opportunity to use OysterHR for my business's HR needs and I am thoroughly impressed. The onboarding process was incredibly smooth and streamlined, allowing me to easily add new employees to the system and get them set up with all of their necessary paperwork and accounts. Additionally, the off-boarding process was just as easy, allowing me to quickly terminate employees and ensure that all of their accounts and access were properly closed. One area where OysterHR really stood out was in its attention to legal concerns around employment. The platform includes a wealth of resources and guidance on employment law, ensuring that I am always following best practices and staying compliant with the latest regulations. I can use their tools to help me understand the full cost of hiring an employee, including taxes and local requirements. Overall, I highly recommend OysterHR for any business looking for a comprehensive HR solution. The platform is easy to use, provides robust features for onboarding and off-boarding, and offers invaluable guidance on legal concerns.
Some features are a little buggy, but reloading seems to help the issue. The pricing model can get a bit high after hiring more than 3 people. It would be nice to be able to have a team in one country for a set cost, instead of per employee each month.
Oyster ensures that employees in other countries have their legal needs met and are paid in their currency. This allows my HR team to spend less time researching laws to ensure we can hire and that the employee is treated fairly according to their location.
How simple and easy to use the system is - so intuitive. That you have the option to onboard both contractors and permanent employees in various locations The price for onboarding contractors
The time it takes for some queries to be resolved by support and the ease of being able to speak with an actual person if there is a problem. Sometimes things are better explained on a call rather than emails back and forth
We don't have a legal entity in Poland but we have one contractor there. Oyster enables us to engage with that person, produce their contract, manage the invoices simply etc.
The Oyster team is very professional and helps with all sorts of inquiries in a short time. They are positive, proactive and have a "we can fix this" approach to things.
I'd love for the processes to be even more automated, but it works as is now
Oyster is helping us onboarding new hires in different countries, providing knowledge about laws and regulations in very different areas. I can always trust we are compliant where we hire through Oyster.
Oyster helps us to hire globally and helps to make our payroll processes as efficient as possible. It is so useful having all data be available in one place for easy access and if any updates need to be made. The Oyster team is always available for support should I encounter any issues.
It would be useful if some data could be changed directly by the user/administrator rather than needing to reach out to support (for example, if there are any salary deductions or changes).
It helps us hire globally and helps us to remain compliant worldwide! They also provide benefits directly to employees which cuts out some admin on our end.
Easy to hire employees globally in multiple locations, in multiple currencies. Also give the the option to bring indivdulas on as consultants or employees
There are a few suppliers out there offering the same thing. Oyster could be a bit more flexible to our requirements
Able to pay employees globally.
Notion interface and quick response to every question.
Nothing as of yet. Transitioning 2 more employees.
As a 100% virtual company with clients worldwide, Oyster allows us to hire the talent we need where we need it!
Very friendly and approachable account management team. Easy to use platform
Invoices can be complex at times Mgmt fee inaccuracies
Hiring in regions where we do not have a direct legal entity
Easy platform for hiring out of country employees with limited effort
Difficulty with knowing the exact amount and dates of funding requirements
Allowing us to have a dedicated employee workforce that operates out of country without having to establish oversees corporate entities, banking relationships and complying with payroll laws and HR issues.
What I really like about Oyster is the simplicity of the platform which encompasses all HR-related documents and functionalities in one place, from saving your payslips to requesting holidays or claiming expenses. If you do not get an answer directly in the platform, you can email the support team, who generally answer quickly.
The slight challenge with Oyster can be that it is a global solution, so you do not have local people always answering your queries.
It has helped me get hired by a company that had no presence in my country, thus avoiding the burden of relocation, changing benefit systems etc.
Oyster deals with all the fuss of working for a foreign company, balancing local and foreign work laws.
The hiring company should be able to flag that they will do the time management.
Removes the need for the company I work for to have to open a branch in the country I live and work.
It is very easy to create invoices, with pre-loaded templates and pre-agreed account currency.
It is easy to set up a separate account for expenses vs salary but I'd like to see more work being done in this domain so the employee/ contractor could decide which account should the payment arrive in.
Simplifying cross-departmental and cross-geographical payments.
The ease of problem solving and reactivi
No cons so far, really good service !!!!
Oyster is my employee of records. I can work remotely in a world wide company
Easy to use, very reactive support.Does exactly what I need for expense reports, payslips etc.
Sometimes hard to get specific clarity on regional tax. Can take time but they get there.
Remote Work
Works as advertisied with features around expenses, managing documents and PTO. I would recco companies to use this service, easy to setup and get onboarded.
Mostly from my org on knowing what the onboarding for me woudl have been, they didn't fully know. However, it was super easy for me so no question where needed.
hiring across geographies.
The platform is very organized, you can see all the info you would need. They have a nice new feature for separating payments and expenses.
Nothing major. One small nitpick is the fact that you can't read the payment info after you add it, but maybe there are security reasons for such...
It allows me to get paid internationally, both in regular compensation and expenses. The interface for submitting expenses is pretty nice.
As a remote hire, I had no choice in using Oyster HR. That being said, I found the onboarding process to be quick and simple. A very light touch on my part. Support has been timely and helpful when needed. I can access all my documents whenever I want...
Not much to dislike, really. I had zero expectations beyond signing my contract and accessing my documents, so as it stands; those expectations have been met.
From my perspective, Oyster solves problems for employers more than employees, as they provide employers with the services required to hire people in regions where the employer doesn't operate. Whilst it is a good service, it is no less a service that I would expect from any employer
They provide a good service, but they did not meet expectations in terms of service providers. The insurance companies they work with are not widely accepted in my area. They need to use more commonly used insurance providers.
The insurance providers they work with are not widely available in my area. They took too long to respond to my questions. Their interface could be easier to navigate as I have to go between different websites to find the information I need.
The insurance providers they work with are not widely available in my area. They took too long to respond to my questions. Their interface could be easier to navigate as I have to go between different websites to find the information I need.
The contact person in Oyster was always ready to support and answer any questions I had.
Once there was about a week of delay for fund transfer. The issue got resolved short after we contacted Oyster.
My company and I needed a middleware company to take care of the work contract and make my distant employment possible.
As a small nonprofit, we appreciate that Oyster's team sees us as a valued client and partner. They've invested in learning alongside us and listened to our input on new features we'd like to see on the platform. You can tell that Oyster's culture is positive and professional - this comes through in our interactions. I like that they're committed to their own team's success and happiness and ours as well. It feels like a real partnership. We have a fantastic account manager who is helping to keep everyone aligned and help us get the most out of the platform. We also have access to experts within the org - e.g., product and legal - which feels empowering.
It's taken us a little while to learn about how our respective organizations work, how to properly involve the right people and resolve issues when they come up, however our Oyster team takes responsibility to track down answers and improve process where it's needed (vs. making excuses) and that has really strengthened the trust and relationship,
Working together in a predictable, repeatable way - learning from each onboarding experience. The benefits to our organization have been to reduce our internal cost of managing contractors and to enable us to hire talent on staff globally - a critial part of our strategy.
The ease of use and user interface is great!
I don't like how difficult it is to recharge for invoice. I wish there was an option that would let me pay manually.
I really needed a place to be able to pay contractors from other countries. Oyster does that easily
Oyster allows us to make the labour contracts with the workers, being in other locations.
When we have queries about payroll or invoices, the answers to the queries take some time which results in the invoices being approved automatically by Oyster without having answers to our queries. Invoices have a period to be approved by customers and often the waiting time for clarification of doubts is superior to the time given for the approval of the invoice.
Oyster is creating an integration with Expensify which is very beneficial for the customer, so that they are not manually entering expenses into the platform. In this way we avoid an unnecessary waste of time to complete this task. This is a simple task but in some months it took days to complete because the whole process was manual. The integraton is not completed yet, but we are getting the help that we need.
Simple to use. Now I have a new account manager and she seems to be very on top of things (didn't have this experience until now). It integrates with Personio very easily.
Tickets and customer support take a while to close issues. A lot of back and forth with emails and sometimes they are confusing. Invoicing is quite chaotic, sometimes they forget to charge a line and they issue a new invoice for it. Customer support changes quite often.
Legal side of contracts in countries we don't have legal entity.
Oyster takes all requests with priority and resolve in short time.
Could be more clear in the leaves and how employees can take them. More upfront with the companies whom it is providing services and ensure the budgeting etc mentioned in offer letters are accurate.
Oyster is helping in employee management, payrolls and reiubursements.
The ease of access of benefits available to me
It makes accessing benefits easy. However, as a local employer in India, the leave policies could be much better and perks can improve a bit.
It makes my payroll and benefits streamlined
Oyster is very easy to work with. The Dashboard shows clearly which tasks are open and give you an overview of your company's current international contractors. Also the contractor's contract ensures that both the contractor and the company don't step into the trap of misclassification.
It would be nice if there were even more security steps for contractors to proof that they actually are legally allowed to work as a contractor. This would ptotect companys even more and make it even more attractive for companys to use Oyster.
Since contractors are employed at Oyster and get paid by Oyster it significantly reduces the risk of employee misclassification.