Oyster HR Reviews: 4.4/5 — Solid Choice

I have found it very useful. It's easy to submit expenses and request time off.

Sometimes I still need to fill things in on the Companies internal sites so I have to do things twice

I need to be employed in Germany but my company is in the UK

Able to employ in various countries around the world, dedicated resources and knowledge of local markets

very few issues, things in Canada seemed to take a long t

Ability to employ in multiple countries without setting up legal entities

Thw onboarding process benefits and the ease of usage of the website also we are getting international insurance which is quite good

Sometimes feel working alone and I kind of stuck because of not getting any help

I am able to work from home I can priotrize my schedule

Not needing to worry about benifits - employment contracts

Not much but it could be better if oyster had their own branch in each country so we don't need to deal with an extra hub

Remote employment with Quora, having a fulltime contract from Egypt, global health insurance

I joined a remote company as the first employee in my country. The onboarding process was smooth and straightforward, and OysterHR with their local partner made it easy for me. Payroll, health insurance, and work permit were all taken care of for me as if I'd just joined a local company.

There was once or twice when my support questions took longer to answer than I expected. If they were urgent issues, I could've called for a faster response. In my case, the delays weren't problematic.

My company doesn't have a legal entity in my country. So payroll and my residence status are possible by officially being an employee of OysterHR's local partner. I didn't have to create a BV or handle the additional accounting and paperwork. For me, it's as if I'm just working for a local employer.

I can log into the portal and view my payslips and contract at any time. Submitting expenses through the platform is easy and they get paid along with your salary. On-boarding was pretty straightforward with some forms to complete - my contract came through very quickly.

It would be good to have a phone number to call in case of queries. I did have a payroll query and after a couple of days it was still outstanding - but with my employer involved it got resolved very quickly. I would suggest that they add an on-boarding step ahead of the first payroll just to confirm everything was in place - just for peace of mind.

It's meant my employer can hire where they need to - without the expense of setting up a new office or local subsidiary. I'm employed by an amazing US company but still have all of the UK legal requirements met (including an auto-enrollment pension). I think this is the future for companies that really embrace remote working.

The platform is easy to use allowing us to onboard talent in countries where we are not registered to do business. The support team is very responsive and there are many tools available outside of "business hours" such as cost calculators and country profiles. Very responsive to our business's needs and preferences.

Onboarding time varies (sometimes significantly) by country so it can be hard to estimate a good start date.

Rapid international expansion

Takes the worry out of setting up a PayRoll in another country knowing if all the legal stuff is correct.

I appreciate Oyster is updating systems all the time but when I email 4 different email addresses it would be really nice for at least one of them to acknowledge me.

The portal is very easy to use, approving invoices is straightforward, the breakdown should be a breakdown though with the formulas.

The ability to expand our talent search outside of the countries in which we're registered as a business. Also the advice that's available by the onboarding support team who can offer specialised knowledge in each country of interest.

The time to hire can vary - for some countries we receive a new hire's draft contract within days; for others its taken much longer than this. Occasionally it can be awkward to explain to the candidate why the contract is taking time to prepare, when we aren't sure ourselves.

The ability to quickly hire talent in any given country without needing to first register as a business within that country - a long and painful process. No involvement in preparing payroll.

Platform easy to use, well done (excellent design) Resourceful tools such as the cost calculator or the country profile Oyster people are kind, reactive, and helpful!

Sometimes a new hire is speedy, and then another one takes a lot of time, but you don't know why, not so much follow-up except if you ask for it.

The capability to hire people across Europe easily and for a little cost. We do not need to be experts in the legislation of all European countries where we have employees. Oyster offers resourceful tools and advice to help us.

I like how Oyster allows us to hire and set up remote contractors in many countries along with support from all aspects of the employee life cycle.

It would be nice if we had a dedicated account manager to sync with on a monthly basis.

It is allowing us to remain compliant and hire employees globally.

Ease of use on both the employer and employee side, along with a strong reputation and a clear focus on compliance.

It's administratively a bit heavy, but that is the cost of extending your workforce in a compliant fashion.

Allowing us to engage a global workforce, without taking on all of the administrative and operational complexity of expanding our own business operations to every country where we find talented colleagues.

Easy to set up and run - auto pay set up

Did not get the free fees as a philanthropy

International payments for contractors

That they were able to offer HR services to companies without a legal entity in my geography.

Not 100% sure there is someone in my timezone to answer questions I have.

My employer doesnt have a legal entity in the country that I am employed, so Oyster has provided the HR services required from my employer in order to hire and retain me.

Oyster has been super helpful in allowing my startup to scale up our team quickly and effectively. Oysters turnkey hiring solutions makes it really easy for us to identify and retain top talent globally. Oysters responsiveness and willingness to give us dedicated help whenever we need it has also made things so much easier as a founder running a startup. Additionally the interface and dashboard makes it really easy to have a comprehensive outlook on the state of our international hiring and any outstanding items.

In the beginning it took me some time to understand why all the information in the checklist was required but the guides broke it down for me..

Oyster allows to pay my global contractors.

Whenever I need to communicate with them, it's fairly easy and my issues get resolved fast. They use local experts for support so I get answers that are actually correct. I have experience with other competitors where the knowledge of the support was quite poor and the resolution times were often in days.

Some functionality for employees is not very well developed yet, such as uploading updated tax documents. The support has to handle these requests manually.

I can work fully remotely with a company that does not have an office in the country where I live, but it's fully legal and I get the support I need.

Compared to their major competitor, their response time for support is very quick. Also, once you ask for support, you can continue communicating with the person assigned to your case, which works great with follow up questions related to the matter in question

I would like it if they would have different standard policies per country for for example, drug free workplace, etc, which would make it easier to comply with customers in the US. Also, you used to be able to TALK to a person when in need of support. I liked that about Oyster. That was changed, however the support works pretty fast.

Definitely provides a lot of accurate information on country specific hiring. This is extremely helpful when you are in a different country and want to stay compliant. The benefits for our company are saving time looking for all of this, being compliant and getting questions answered quickly.

Oyster has proven to be an invaluable asset for us by streamlining our processes with its user-friendly interface and comprehensive features. The platform's efficient tools have significantly reduced the time spent on new employee integration, while its robust performance management and analytics capabilities have empowered us to make data-driven decisions. Oyster's seamless integration with other HR tools and its commitment to staying up-to-date with compliance requirements make it a top choice for any organization seeking a reliable and modern HR solution.

A lot of local features are missing. Being local holidays being automatically added or local benefits such as pension and benefits not in the program from some of the countries where we needed it, which meant that it was up to the employee themselves to figure out how to save money from their salary to their pension plan which can be borderline impossible. I wish there was a roadmap for these features to really make it easy for employees to stick with companies that use Oyster.

I find Oyster's limitations particularly frustrating due to its lack of a global calendar feature, making it challenging to efficiently track and manage employee vacations across different countries. The absence of this crucial functionality hampers our ability to coordinate and plan effectively, leading to potential scheduling conflicts and increased administrative workload. A global calendar would greatly enhance the software's usability, ensuring a more seamless and globally inclusive management experience.

responsive, easy to integrate, possibility to be flexible

timelines, some of my questions have been unanswered

i have moved countries and was able to continue working for my company

I must commend Oyster's exceptional customer support team for their prompt and knowledgeable assistance, consistently ensuring our inquiries are resolved with professionalism and care.

Local market salary insights would be really helpful not only for hiring but for salary reviews as well.

Being a trusted partner in employment field in the new markets

Having a full hiring and onboarding team across the globe to facilitate global hiring Ease of use as a platform Ease of implementing global hiring in one place Ease of integration to systems variety of features to enable hiring

lack of consistent follow up and slower customer service

hiring contractors outside of north america

I can rest assured that Oyster is doing all the heavy lifting relating to ensuring proper employment agreement, tax and payroll details are set up for the international hire to ensure compliance and risk is mitigated. It is an easy to use portal making it very user friendly and simple to navigate. If a question is needed the customer support team answers quickly. Overall very content with the platform!

The one downside I have noticed is that invoicing can be a bit confusing as we constantly get issued emails and it quickly can be escalated by the Oyster team.

International hire and ensuring compliance within the state and country so we dont have to.

I really like how simple the interface is, especially in contrast to the amount of complexity there would be in contracting internationally.

My least favourite thing is that I can never find info about the statuses of invoices, or an intuitive diagram showing the flow of invoice to payment. For example, if the status is "Pending" I'd like it to be easy for me to find out what specifically is pending, and where the current stage is positioned in relation to the other stages of a payment.

It makes it easy for a company that is not in my country to pay me for contracting work.

Working with Oyster allows you to work with any company in the countries they provide with ease. Their platform is easy to use and, in case of any issues or questions, their Support team is always available.

The onboarding and offboarding processes might take a bit longer than desired, but if all the information requested is provided there should not be any outstanding issues.

The company that I was working for could not provide me with a contract in the country I was living in, so Oyster helped facilitate that.

The webapp is well done and always/quickly up to date.

Some burocracy details are hard to handle

It pay taxes in my country, without forcing me to be a seld-employee

Onboarding was pretty straightforward and efficient. All my inquiries were answered in a timely manner.

After my onboarding, I had an inquiry about one of my payslips, which took a long time to be answered, and when it did the response was confusing. The second response however was a bit more elucidating and helpful.

My employer is based on a different country than me, thus Oyster takes the role of EOR

Oyster, so far, has delivered professional services accompained by a great knowledge base about the laws and the caveats of the country I was needed to be employed from. The onboarding has been a very pleasant experience also thanks to the kindness of the agents. I have to say to be happily surprised by the custom caare even after the onboarding: they alwaays replied in less than 24 hours and when there were concerns or difficualties, they have alwaays been professional and kind in offering all the needed support.

I think Oyster is a bit too strict on their timelines. The laack of flexibility regarding what can or cannot be done outside their dealines, may restrict some of the services they offer. Don't get me wrong: being very well organized it reduces the possibility of errors and/or problems but sometimes it is needed a human behind tha machine that is able to control and change the parameters of the management software they are using we it is about needs of other human beings.

With Oyster I have the possibility to be permanently employd from any company in the world by being able to work remotely from whatever country I decide tto esabliush an live for the whole duration of the contract.

The user interface is extremely simple to navigate and I find the information on the site helpful.

There is nothing that I dislike at the moment.

Oyster is helping us gain access to countries where we don't have a prescene and are unfamiliar with the laws and regulations.

Easy online platform that is not complicated. Email responses fairly prompt.

From a tax perspective i get medical tax credits at a set amount each month which Oysetr will not do meaning i must claim at the end of the tax year.

Being paid a salary from an Overseas company. They are assisting in doing that so that i get paid in my currency and do my tax.

User friendly platform. Good reporting features

Nothing in particular. Compare with other International PEO platform, Oyster has a good balance between platform, support and cost structure.

Osyter helped the business to continue hiring an employee outside of the US.