Pinpointe On-Demand Reviews & Product Details

Pinpointe product/team that is great even when you have no industry or ESP knowledge. In fact, they helped us set the bar and gave us proper metrics to help scale our emailing, while improving our reputation. They held our hand every step of the way!

Cannot be used as an SMTP relay. This is not a dislike as much as it is, a disadvantage. This would allow marketing not just to Pinpointe prospects but also to internal clients.

Industry knowledge is a big deal. Given that when we started, we had no idea what to do to get our email delivered to people's inboxes, the training knowledge is just priceless.

Programming Flexibility and Cooperation with us as the end-user.

The training provided is great, however, takes longer to become skilled at it.

Keeping our domain clean. Quick Hard-Hitting Emails Follow Ups Anaylitics

Simple and thorough. Easy to teach new employees to use.

There is not a whole lot of things that really bother me about this.

Just helping to be more organized and thorough with the whole process.

The email builder is easy to use and provides great functionality. The reporting is also robust.

I think database management could be easier to use and navigate. I wish the list builder was simpler too

It's good to use for sales prospecting without overloading our current CRM with contacts.

We have used many ESPs over my tenure with this company, and Pinpointe has by far the most responsive and easy to work with tech support in the industry. Multiple options are available for you to reach out to them, including site chat. I've never had to wait long to receive a thorough explanation, fix, and/or walk-through from the team regarding any issues I've bumped up against.

I would like to be able to fully edit the HTML in both editors they have available.

We have been utilizing segmentation options extensively to ensure that we are sending targeted messaging to our customers on topics that they want to hear about. Our industry spans many sub-specialties as well as an audience that ranges from novice to skilled tradesmen and builders, so we want to be sure we're not over or under informing any one group.

I only got to experience it last year but u really enjoyed the program put really helped me at work.

They don't have a price point that is competitive for small senders, nor do they have a free account. Their target is higher volume and Enterprise The Campaign Builder is very easy to use and intuitive, however I would like to see additional templates added or more options for layouts within these templates

The deliverability is also better than any other system we have tested and they include great testing tools allowing for multi-variant/split testing. My favorite tool is the inbox preview which shows you 25+ inboxes and includes a pre-flight spam checker. Currently I am using their Enterprise edition which allows me to create dedicated sub accounts with an administrator account and additional configuration options.

Great testing tools to help improve results - multi-variant /split testing, inbox preview in 25+ inboxes and pre-flight spam checker High quality, informative​ ​sta​tistics​​​ ​and reporting Support is helpful. You typically get a reply within an hour and the support staff is​ ​​very ​knowledgeable ​

There are some UI performance issues, but they are fixing them

Very helpful with hotmail

The drag and drop feature into emails, the cloud hosted application easy to use on desktop computers

The mobile operating system is a littl harder to setup and use

Storage and archiving paper documents

Fluid, easy to use. Color isnt bland.

Nothing. Its easy to use, so far no issues

Unsure

Really user friendly, good navigation, helps a lot.

Set up was difficult initially but was manageable.

On demand pin pointing

Good analytics, easy to export reports. Nice templates.

Awkward account setup, not easy to update account or make changes

Testing different solutions, looking for simple editors with good templates

It's easy to create emails and to track your open rate. The spam checker is great.

Low deliverability rate. It seems like nothing ever makes it to the inbox. During tests, I started finding that many emails were not even making it to certain providers and were blocked before ever even getting there. They weren't even going to spam. I eventually left pinpointe and have much better results elsewhere.

It allows to increase return traffic.