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Pipefy Logo
Pipefy
Streamline Your Workflow
4.6
(223)
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Pipefy Reviews & Product Details

Pipefy Overview
What is Pipefy?

Pipefy is a process management software that helps teams of all sizes create automated workflows and streamline their work. It lets frontline employees independently build customized processes, apply their own conditions and business rules to automate manual activities, control SLAs, collaborate with stakeholders, and integrate with other software to ensure better business results.

Company Pipefy
Year founded 2015
Company size 201-500 employees
Headquarters San Francisco, California, United States
Social Media
Pipefy Categories on Findstack
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Pipefy Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Pipefy Features
API Access
Analytics and Reporting
Audit Trail
Business Rules Management
Case Management
Cloud-Based Deployment
Collaboration Tools
Compliance management
Customer Support
Customizable Dashboards
Data Import/Export
Document Management
Drag and Drop Interface
Forms Management
Integration Capabilities
KPI Monitoring
Mobile Access
Notifications and Alerts
On-premise Deployment
Performance Metrics
Process Mapping
Process Modeling
Process Simulation
Real-Time Monitoring
Role-Based Permissions
Task Management
Third-party Integrations
User Access Controls
Version Control
Workflow Automation
Pipefy Media
Pipefy video thumbnail
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Pipefy Screenshots
Pipefy screenshot 1
Pipefy screenshot 2
Pipefy screenshot 3
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Pipefy screenshot 5
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: April 18, 2025
Pipefy Logo
223 Pipefy Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
May 08, 2020
 Source
Overall Rating:
3.0
AP
Amador P.
Founder
Share
"Product Manager Review"
What do you like best about Pipefy?

We use pipefy to define process . For example Sales Process and Feedback Process. We share the form and our clients register and we see the info to explote

What do you dislike about Pipefy?

Your UX in Software template is horrible. We have +50 cards and management of task is difficult.

What problems is Pipefy solving and how is that benefiting you?

Implement Short Process and wiht only one interaction between areas. Our process are easy and clear.

Small Business (50 or fewer emp.)
May 07, 2020
 Source
Overall Rating:
3.0
TS
Tomas S.
Founder
Share
"Pipefy is a great free choice"
What do you like best about Pipefy?

The kamban templates. Makes everything simpler

What do you dislike about Pipefy?

Son add-ons don't really work and it doesn't have a lot of integrations

What problems is Pipefy solving and how is that benefiting you?

Task management. It help our organization to keep track of import task

Small Business (50 or fewer emp.)
May 06, 2020
 Source
Overall Rating:
3.0
Douglas L. avatar
Douglas L.
Consultor De Vendas
Share
"Gostei no inicio, mas parei de usar por dificuldades para exportar tabelas de clientes."
What do you like best about Pipefy?

a possibilidade de poder criar o formulário e todos o fluxo de trabalho conforme a minha necessidade. Linkar os fluxos, podendo criar vários pipes e mover os cartões entre eles.

What do you dislike about Pipefy?

não conseguia exportar uma tabela de clientes do excel, sempre dava algum erro, até que desisti.

What problems is Pipefy solving and how is that benefiting you?

conseguiria resolver meu fluxo do processo de vendas, achei a solução muito interessante.

Mid Market (51-1000 emp.)
Aug 29, 2019
 Source
Overall Rating:
3.0
SONIA G. avatar
Sonia G.
Administrador De Empresas
Share
"Great kanban option that's fast and gets the job done."
What do you like best about Pipefy?

The support team has always helped me right away! I'm very impressed with their service and attention. Always communicating about new features and doing webinars. You can see that this company really cares about their clients.

What do you dislike about Pipefy?

When you delete a field from the pipefy we lose the historical from the previous pipes. We should keep the changes just for the news pipes, but don't erase anything on the old pipes.

What problems is Pipefy solving and how is that benefiting you?

What I like the most about it is its customisability. It's got different kinds of organising your boards depending on the kind of projects you're working on.

Enterprise (> 1000 emp.)
Jan 31, 2018
 Source
Overall Rating:
1.5
KC
Kendall C.
Manager Of Admissions, Information, And Referral
Share
"Would Rather IT Help"
What do you like best about Pipefy?

I suppose I like the general idea of it, getting rid of IT, empowering my company.

What do you dislike about Pipefy?

The actual use and implementation takes a lot.

What problems is Pipefy solving and how is that benefiting you?

We were trying to solve having to wait on an IT line, but that didn't really work.

Mid Market (51-1000 emp.)
Nov 06, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Awesome"
What do you like best about Pipefy?

I'm a person myself who loves organization, makes me feel good, and help me with my issues. Learn this very soon, thanks God. Pipefy comes to me a few months ago, and change my life in terms to be easy to learn, see my problems in one place, very good support, and staffs.

What do you dislike about Pipefy?

You know, miss some features. Something like create dupes pipes.

What problems is Pipefy solving and how is that benefiting you?

See my problems in one place, integration with teams, integration with others sofwares and staff

Mid Market (51-1000 emp.)
Oct 19, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Pipefy #1 Fan"
What do you like best about Pipefy?

Pipefy is all about things moving along the process that's it's supposed to. Nothing stalls. Whether its a new hire process, getting items ordered or just having your data in an organized manner. If I start working on a project, I am guaranteed that it will get done in due time - thanks to the clear cut software that allows it to happen.

What do you dislike about Pipefy?

Everything is great. Whenever I want I need help to pull a report or anything more complicated, the Pipefy tech team is there to help.

What problems is Pipefy solving and how is that benefiting you?

PIpefy allows the recruitment process to happen seamlessly, with all the details and negotiations regarding a new hire, happening in one place, so there are no fragmented emails or texts.

Mid Market (51-1000 emp.)
Nov 09, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Pipefy é ótimo para automatizar processos"
What do you like best about Pipefy?

Adoro a facilidade em automatizar e deixar quase todas as plataformas conectadas a ele

What do you dislike about Pipefy?

A facilidade em "quebrar" a plataforma com as suas automações

What problems is Pipefy solving and how is that benefiting you?

O ponto que levantei que o pipefy junta todas as plataformas por lá tranquilamente

Mid Market (51-1000 emp.)
Nov 09, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"So Good! I love the Tool."
What do you like best about Pipefy?

The easy way to do all the things in the plataform.

What do you dislike about Pipefy?

The time to response in the suport. Is not too long but is the unic thing that I dislike.

What problems is Pipefy solving and how is that benefiting you?

I solve all the problems of my operation of Custumer Succes, Onboarding and Human resources.

Mid Market (51-1000 emp.)
Sep 29, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great way to manage projects and activities"
What do you like best about Pipefy?

The platform is easy to use and customizable according to the objective of the project. It's a simple way to keep up with the activities, especially when the team is involved.

What do you dislike about Pipefy?

Not all the plan has valuable features. I mean, it could be easier to do some actions if there were available other features, like automation.

What problems is Pipefy solving and how is that benefiting you?

The team has been more organized with tasks, preventing the oblivion of activities. Another point is the ease in monitoring the development of projects.

Small Business (50 or fewer emp.)
Sep 27, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"One of the best workflow management tool"
What do you like best about Pipefy?

What I love about Pipefy is that it has different Platforms that help a manager to have smooth business processes. I also love the fact that you can integrate Pipefy to other software you currently use. I love how flexible and easy to use Pipefy is and how flexible it is to build and customize your business processes. I also love the fact that it is easy to view the process status and to know where you are on your processes and what you need to do.

What do you dislike about Pipefy?

I have not found anything I dislike about Pipefy so far.

What problems is Pipefy solving and how is that benefiting you?

We use Pipefy for most of our sales processes like lead qualification, onboarding of all call agents who join our sales team, and we use it to design and establish online forms that we use for different campaigns. We use Pipefy for communication as well through the Shared Inbox. Pipefy promotes transparency within our organization.

Small Business (50 or fewer emp.)
Aug 21, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Review Pipefy - Best Kanbam"
What do you like best about Pipefy?

The no code interface for complex stuff.

What do you dislike about Pipefy?

Sometimes the infos are not clear enough

What problems is Pipefy solving and how is that benefiting you?

Agile methods at my company

Small Business (50 or fewer emp.)
Jun 01, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Complete and flexible solution"
What do you like best about Pipefy?

Many useful features that allow you to use the solution in all departments of the company, managing different types of processes

What do you dislike about Pipefy?

It is not possible to apply formulas, but Pipefy informs that they are working on that.

What problems is Pipefy solving and how is that benefiting you?

Currently, I am using Pipefy as CRM and Inbound Sales Solution. Furthermore, I use it to manage the onboarding of new customers.

Enterprise (> 1000 emp.)
May 26, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Incredible tool, with some limitations, but a great tool."
What do you like best about Pipefy?

Ease in creating a management flow, very good

What do you dislike about Pipefy?

It still has some errors and bugs. But I believe that they will soon be resolved.

What problems is Pipefy solving and how is that benefiting you?

Automation of an entire product creation flow. Tool is supplying all management and control needs.

Small Business (50 or fewer emp.)
May 20, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great experience, simple, intuitive"
What do you like best about Pipefy?

Simplicity, it's easy to work and it fits to any necessity. The support is great always available and I love the tutorials videos.

What do you dislike about Pipefy?

There's only one issue: Attachements expires in 30 days, that's really bad for our business when we think about ISO audits.

What problems is Pipefy solving and how is that benefiting you?

Attachements that never expires , or if we have this option if our business needs.

Small Business (50 or fewer emp.)
Jan 29, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"EASY AND PRODUCTIVE"
What do you like best about Pipefy?

ITS A GREAT TOOL TO SEE WHERE THE UNIT IS AT AT A QUICK GLANCE . WORKS GREAT TO ESTIMATE COMPLETIONS AND GET THE UNIT TO THE CLIENT . EASY TO USE AS WELL

What do you dislike about Pipefy?

IT COULD BE USED AS A COMMUNICATION TOOL IF THERE WAS A WAY TO LINK IT TO EMAIL

What problems is Pipefy solving and how is that benefiting you?

NO MORE WONDERING AT WHAT STAGE THE UNIT IS AT , WHETHER ITS WAITING FOR PARTS OR READY TO DELIVER . I DONT HAVE TO CHASE SERVICE DOWN FOR ANSWERS

Small Business (50 or fewer emp.)
Jan 22, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Pipefy promoved organization and practicality to my work"
What do you like best about Pipefy?

The easy and intuitive use truly help us when we wanna save time

What do you dislike about Pipefy?

Sometimes we need more spaces to write relevant informations

What problems is Pipefy solving and how is that benefiting you?

With Pipefy my Company has a type of clients catalog and we can keep all the important informations in one place

Mid Market (51-1000 emp.)
Jan 22, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Review Pipefy - SETE SOLUÇÕES E TECNOLOGIA AMBIENTAL LTDA"
What do you like best about Pipefy?

Easy to install, operate and customize according to process needs.

What do you dislike about Pipefy?

Dashboards are not yet running properly, and more complex to set up

What problems is Pipefy solving and how is that benefiting you?

Process control, organized requests. Good to small medium companies with management and control urgent needs.

Enterprise (> 1000 emp.)
Nov 24, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent process tool, simple and user-friendly. It´s too fast to put it on action."
What do you like best about Pipefy?

Facility for any kind of user to create your own flows.

What do you dislike about Pipefy?

I liked everything. I didn´t have any bad experience with the product.

What problems is Pipefy solving and how is that benefiting you?

Approval of projects workflow

Mid Market (51-1000 emp.)
Nov 18, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"A very detailed and easy to see breakdown of a salespipeline."
What do you like best about Pipefy?

The ability to see all opportunities on one page and to see the part of the sales cycle the opportunity is in.

What do you dislike about Pipefy?

I'd like to see a way to breakdown activity by year. I realize opportunities will carry over into the next year but to see a "yearly" performance would be nice.

What problems is Pipefy solving and how is that benefiting you?

Complete control of the sales cycle allowing a shorter sales cycle.