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Pipefy Logo
Pipefy
Streamline Your Workflow
4.6
(223)
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Pipefy Reviews & Product Details

Pipefy Overview
What is Pipefy?

Pipefy is a process management software that helps teams of all sizes create automated workflows and streamline their work. It lets frontline employees independently build customized processes, apply their own conditions and business rules to automate manual activities, control SLAs, collaborate with stakeholders, and integrate with other software to ensure better business results.

Company Pipefy
Year founded 2015
Company size 201-500 employees
Headquarters San Francisco, California, United States
Social Media
Pipefy Categories on Findstack
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Pipefy Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Pipefy Features
API Access
Analytics and Reporting
Audit Trail
Business Rules Management
Case Management
Cloud-Based Deployment
Collaboration Tools
Compliance management
Customer Support
Customizable Dashboards
Data Import/Export
Document Management
Drag and Drop Interface
Forms Management
Integration Capabilities
KPI Monitoring
Mobile Access
Notifications and Alerts
On-premise Deployment
Performance Metrics
Process Mapping
Process Modeling
Process Simulation
Real-Time Monitoring
Role-Based Permissions
Task Management
Third-party Integrations
User Access Controls
Version Control
Workflow Automation
Pipefy Media
Pipefy video thumbnail
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Pipefy Screenshots
Pipefy screenshot 1
Pipefy screenshot 2
Pipefy screenshot 3
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Pipefy screenshot 5
Pipefy screenshot 6
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: April 09, 2025
Pipefy Logo
223 Pipefy Reviews
4.6 out of 5
Mid Market (51-1000 emp.)
Jul 31, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Made my processes smoother and easy to manage"
What do you like best about Pipefy?

The amount of personalisation and automations Possibility of automations as poka-yokes to avoid any disturbance in the process

What do you dislike about Pipefy?

Nothing that I disliked for now. Everything is fine by now.

What problems is Pipefy solving and how is that benefiting you?

Processes drawing and implementation Automations during the process to avoid future issues Poka-yokes

Small Business (50 or fewer emp.)
Jul 29, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Simple and easy"
What do you like best about Pipefy?

Pipefy is easy and simple to use. It is also very versatile, so companies can benefit from it in many different processes.

What do you dislike about Pipefy?

I would prefer if the automation settings were integrated to the pipes, instead of using a different menu. It would also be better if we could drag and drop fields (of phases and the initial form) to change their order.

What problems is Pipefy solving and how is that benefiting you?

We have organized and simplified some of our expenditure processes and many of HR processes. Template emails provide a professional look, save time, and avoid mistakes, since the staff is no loger required to manually send individual emails in different phases of their processes.

Small Business (50 or fewer emp.)
Jul 22, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Solution!!!"
What do you like best about Pipefy?

Pipefy turn our process clean and objective, it was a great tool on our daily basis process of our team

What do you dislike about Pipefy?

At the moment, nothing at all............

What problems is Pipefy solving and how is that benefiting you?

Purchase process, and sales funil process.

Small Business (50 or fewer emp.)
Jul 02, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"É uma plataforma que nos permite ter autonomia e soluções diversas."
What do you like best about Pipefy?

Autonomia para trabalhar criando diversos tipos diferentes de funções.

What do you dislike about Pipefy?

Cada campo preenchido nem sempre tem conexão com um sistema integrado por uma Api.

What problems is Pipefy solving and how is that benefiting you?

Antes eu tinha dificuldade para ver e manusear informações de meus clientes. Com pipefy resolvi isso e consegui trabalhar colaborativamente na solução de chamados.

Small Business (50 or fewer emp.)
Jun 25, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excelent!"
What do you like best about Pipefy?

It's very easy to organize almos everything and teaching new users how everything works. Also, there's a pletora of tutorials for anything the system allows to be done.

What do you dislike about Pipefy?

So far, so good. There's still a lot to be explored, but overall we are satisfied.

What problems is Pipefy solving and how is that benefiting you?

We are using it to integrate the whole company. It's been very usefull.

Small Business (50 or fewer emp.)
Jun 24, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Streamlined and Easy to Use"
What do you like best about Pipefy?

This program has helped us simplify our Accounts Receivable and Collections processes.

What do you dislike about Pipefy?

There is no search function to search through individual cards within a Pipe.

What problems is Pipefy solving and how is that benefiting you?

This program has given us an easy and visual way to track Accounts Receivable and Collections.

Mid Market (51-1000 emp.)
Jun 24, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"this app heps me to work and my business solutions. Is an excelent appliance to work actually."
What do you like best about Pipefy?

The best is tô work with cards like e-mails.

What do you dislike about Pipefy?

I can´t copy paste other e-mails inside os cards.

What problems is Pipefy solving and how is that benefiting you?

Is faster work with pipefy.

Small Business (50 or fewer emp.)
May 12, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Pipefy is an incredible "Saas"
What do you like best about Pipefy?

The Suport is amazing, and the possibility of create databases.

What do you dislike about Pipefy?

For most users this is not relevant and is not of great weight in my decision making but the pipefy interface is a little non-intuitive at the beginning of the experience

What problems is Pipefy solving and how is that benefiting you?

Business Processes, CRM & Client Support

Mid Market (51-1000 emp.)
May 06, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Tool"
What do you like best about Pipefy?

The organization that is provided to my team exchange informations.

What do you dislike about Pipefy?

ATM i dont see any tool that isnt helpful for the team.

What problems is Pipefy solving and how is that benefiting you?

Supply Chain Management Problems.

Small Business (50 or fewer emp.)
May 06, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent for process optmization, super easy to use."
What do you like best about Pipefy?

It's super easy and fast, great for work! It's super helpfull at my job, everything that happens is on Pipefy, so it can always be analized or changed to improve. The help center is fast and clear, they always answer my questions and solve it. There are lots of tutorials on the internet, making it even easier to anyone use. It's easy to set up the basics, the Kanban's functionality is great. It's super intuitive, the learning curve is fast. The automations are awesome, and makes it even easier. The forms can be filed by my customers, not only by my employees. Everything can be customized. Fits well to manage almost any process.

What do you dislike about Pipefy?

Sometimes it takes too long to load the cards. Some changes in the process are possible only at the cost of losing some data. I can't export the data base with just one button. It's very difficult to make integrations with other apps. Sometimes it's very restrictive. As we use Pipefy for controlling all of our processes, the are some features only available in major plans. I wish I could change the color of the dashboard.

What problems is Pipefy solving and how is that benefiting you?

I'm working in process optmization, so Pipefy makes it fast to organize the process, and easier to other people understand it. I started to work with Pipefy this year, and before that, I didn't known it. Now that I know, I always tell everybody how great it is. I can see what my collegues are currently working and report daily jobs to them.

Small Business (50 or fewer emp.)
Oct 01, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great solution "
What do you like best about Pipefy?

The free option works for a small team, the support was great, they called me to ask me if I need help with stuff and provided me with info about it

What do you dislike about Pipefy?

The app is very limited in functionality

What problems is Pipefy solving and how is that benefiting you?

Task management, it automates alerts

Small Business (50 or fewer emp.)
Jan 31, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Online desk "
What do you like best about Pipefy?

I love the online virtual desk navigation to find my tasks and cards and manage people and their tasks and even setting goals for each worker. I can store all of my intellectual property right at my finger tips and it's portable. I don't have to be stuck in my office. It's terrific for travel and sharing tasks and duties to others

What do you dislike about Pipefy?

It can be a little confusing to navigate and I have to set reminders but sometimes yes they bugs and glitches and do not work or go off

What problems is Pipefy solving and how is that benefiting you?

Chaos! Lol. Seriously we have so many tasks that we manage at our firm and agency that some things fall through the cracks and some workers do not finish their tasks lose sight or lose trust in our customers. So I am seeing that this is a great tool to get us all on the same page and keep track of progress it also allows wonderful collaboration and team working that gets a lot of our work done faster with contribution with file added.

Small Business (50 or fewer emp.)
Jul 10, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Endless possibilities for streamlining internal processes"
What do you like best about Pipefy?

I used this for streamlining onboarding processes, which it works great. You can customize it however you like, and also

What do you dislike about Pipefy?

Could have a better onboarding/startup guide. I was left with some unanswered questions

What problems is Pipefy solving and how is that benefiting you?

Streamlines communication between departments/people, always know the pipe/"status" of a task

Small Business (50 or fewer emp.)
Aug 13, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Quick and easy to use"
What do you like best about Pipefy?

All of the buttons are easy to add/use it

What do you dislike about Pipefy?

Moving things between 2 different pipes.

What problems is Pipefy solving and how is that benefiting you?

We are able to move kids seamlessly through the process of getting ABA services

Enterprise (> 1000 emp.)
May 28, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Very good tool for BPM and Intelligent Automation"
What do you like best about Pipefy?

Very flexible and fast time-to-market tool, with good integration with digital solutions

What do you dislike about Pipefy?

Pipefy should improve the portal module, with better UX

What problems is Pipefy solving and how is that benefiting you?

Orchestration of the operations activities with intelligence and high automation

Enterprise (> 1000 emp.)
Dec 28, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"It;s a great PM tool"
What do you like best about Pipefy?

Drag & Drop functionality. Easy access to app.

What do you dislike about Pipefy?

Too many fields - cluttred look. Limitation

What problems is Pipefy solving and how is that benefiting you?

Project management simplified - easy access to team to review day to day tasks

Small Business (50 or fewer emp.)
Aug 11, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Pipefy fits!"
What do you like best about Pipefy?

Pipefy is an easy-to-use system! It has good features for team task management.

What do you dislike about Pipefy?

Some lack of tutorials for usual project situations. It is not so easy at the beginning.

What problems is Pipefy solving and how is that benefiting you?

Project management controls. Few steps to visualize the project scenario.

Small Business (50 or fewer emp.)
Jun 24, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Pipefy is a perfect tool for integration and automation of process between sectors."
What do you like best about Pipefy?

We liked more of automation and integration of process.

What do you dislike about Pipefy?

We still have no complaints. The Pipefy is a great tool.

What problems is Pipefy solving and how is that benefiting you?

We are in the process of implementation and we believe it will improve our sales process and tasks.

Enterprise (> 1000 emp.)
Jun 17, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"É uma boa ferramente de organização de demanda de trabalho."
What do you like best about Pipefy?

A organização dos cartões de atividade, com avisos de vencimento de prazos, criação de um banco de dados para criação de histórico de cliente e atividades.

What do you dislike about Pipefy?

A falta de uma ferramenta, que mostre graficamente como e quanto uma atividade está impactando com as demais. Quando mais de uma atividade tem o mesmo prazo de entrega.

What problems is Pipefy solving and how is that benefiting you?

A terceirização de abertura de atividades, hoje a demanda da área é criada a partir da solicitação dos nossos clientes internos.

Enterprise (> 1000 emp.)
May 07, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Visible and flexible workflow"
What do you like best about Pipefy?

I am able to see how my projects are progressing at a glance. Parameters are easily defined, and each step in the process is flexible.

What do you dislike about Pipefy?

Pipefy often stalls when filtering is applied, and the results are not always accurate.

What problems is Pipefy solving and how is that benefiting you?

We are able to draw different elements of projects together so that our team can collaborate more effectively.