Unclaimed: Are are working at Pipefy ?
Pipefy is a process management software that helps teams of all sizes create automated workflows and streamline their work. It lets frontline employees independently build customized processes, apply their own conditions and business rules to automate manual activities, control SLAs, collaborate with stakeholders, and integrate with other software to ensure better business results.
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| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Pipefy with other popular tools in the same category.
It's the tool you need to control any process that is currently missing an established process live. Also, how easily you can create automation rules by following a logic structure.
Lack of graphs and dashboards. It could be a complement to the reports feature and avoid us needing to connect through Zapier.
I'm implementing Pipefy to manage a communication process across teams. It involves a standard input (that we are solving through the Start form) and specific business rules being implemented throughout the process.
Pipefy is simple and cheap. With him i can created a form for my app mobile.
When i create a start form, a his part isn't in my language. Only that.
To create a simple form to start my internals process.
Agilidade e precisão na busca de informações, controle do que foi feito, em que tempo e o que está parado. Facilita o acesso a cada serviço que está sendo executado pela empresa, e se está próximo do vencimento, além de dar continuidade aos processos, unindo um ao outro, evitando assim esquecer de algum procedimento. Também uso o Pipe para avaliar a produtividade dos funcionários e a volume de demanda de cada cliente.
Poderia agrupar os pipes por setores , eles ficam dispostos todos no mesmo local, mesmo nomeando de forma que fiquem juntos seria melhor se pudesse agrupar .
Velocidade e precisão na conclusão dos processos.
Autonomia para trabalhar criando diversos tipos diferentes de funções.
Cada campo preenchido nem sempre tem conexão com um sistema integrado por uma Api.
Antes eu tinha dificuldade para ver e manusear informações de meus clientes. Com pipefy resolvi isso e consegui trabalhar colaborativamente na solução de chamados.
It's very easy to organize almos everything and teaching new users how everything works. Also, there's a pletora of tutorials for anything the system allows to be done.
So far, so good. There's still a lot to be explored, but overall we are satisfied.
We are using it to integrate the whole company. It's been very usefull.
This program has helped us simplify our Accounts Receivable and Collections processes.
There is no search function to search through individual cards within a Pipe.
This program has given us an easy and visual way to track Accounts Receivable and Collections.
Certainly, excellent usability and so many features. It's very interesting and easy to handle.
I don't feel comfortable with the layout, I think it could be cleaner and more pleasant, investing in design.
Organization, connections between sequential processes, creation of public forms, the possibility of organize tasks on scrum view. All these things increase our operational efficiency and our relationship with customers.
The best is tô work with cards like e-mails.
I can´t copy paste other e-mails inside os cards.
Is faster work with pipefy.
Everything connects. Pipefy has very interesting tools.
I don't like the Support Team. Never have the answers we need
the benefits are clear. We managed to connect all areas of the agency. And we are working to implement in new areas
The response time was really fast the team has helped us through all the stages of the partner onboarding with valuable information.
Actually, nothing. I think they have had the same understanding of how pipefy can help us enrich our offering.
We are trying to enrich our Consultancy Offer on Lean Transformation. The tool is a good fight to help us leverage ESM as part of our companies Digital Transformation Journey.