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Remote.com Reviews: 4.6/5 — Highly Rated
In the age of remote work, Remote has risen to be one of the most popular platforms for businesses with globally distributed teams. With this solution, companies can manage international payroll across over 60 countries and access different onboarding features for different team members. Hiring is also easier on Remote and minimizes risk for the employer. There’s an API available for Remote that helps connect existing apps and tools and companies can also get in touch with legal and compliance experts to address questions and concerns from users. Security is also top-notch on this platform, making working with Remote easy and secure.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Remote.com with other popular tools in the same category.
User friendly tools and apps for easy onboarding and mainting admin works, quick response on any issues.
Nothing at the moment but there is always scope. I would sugets a monthly check with employees will be good.
Enabling me to work from home easily no need to bother about anything else, on time payments, tax related requirements etc are taken care by remote
Remote is very user-friendly, and their customer service is very accommodating.
As of now, everything works smoothly and perfectly.
They help me to process my BIR papers, the agents are very nice all the transaction works smoothly. no hassle for me.
I like the way they show the payment in website
I dont dislike nothing in ALL proccess of agreement
They are helping me job agreement with a onboard platform
Everything is very clear and amazing support!
Not having a country direct point of contact.
It has allow me to work for a foreign company without having to worry about the local taxes!
It is straightforward to upload the documents and submit the expenses for reimbursement. Remote has the features to update you with the current status of your submission. Also, Remote has included parts for flagging tasks that need your attention. The layout of Remote is very modern and colorful. It is a friendly system for payroll, taking time off, and submitting your expenses.
Remote requires the users to be more knowledgeable about online submission and taking photos with virtual help. Remote is very sensitive when you should take a picture.
Whenever you have questions, they are responding right away or assist you with solutions from their auto-populated answers database. They also take care of their business and collect feedback from users.
The user interface is modern and simple. The customer support works great.
Actually, I don't see downside. Everything is working well.
Thanks to remote I'm working for a German company working from Italy
The Remote team members are always prompt in responding to any questions from employees or our People Ops leadership. Remote offered the most competitive pricing for the EOR services we needed.
We have had no issues with Remote to date. Everything has been easy to use and understand. They did previously offer free contractor payments and no longer offer that benefit.
Remote has allowed us to offer great benefits to employees in Canada, they keep us informed on local employment law changes and make paying contractors a breeze.
User experience of the portal and smooth onboarding process.
I don't know yet, not using Remote that long still.
Cross-border employment, my employer does not have a legal entity in my country, Remote makes my employment legal and possible.
Great support. I had an issue with my requirements a few months ago so I contacted Remote support. The gentleman from Remote support helped me sort out my issues. Great guy.
Nothing at the moment. I get the support I expect, so no issues with that whatsoever.
Requirements
With Remote you do not need to be employed as a freelancer, you can be a full time employer. Your payslips will be shared with you every month with punctuality and, if you have any questions, you just need to contact them via chat.
The chat system sometimes is a bit slow. You might send a question and not get a reply in a few days. But overall all good
Remote is allowing me to be an employee with the company I work for, and they are able to provide me with answers to my questions about taxes or leaves or any other doubts
Blazing quick customer support, answering any question.
Some countries don't have unlimited hiring contract.
Being able to work for any company regardless of their HQ.
It was a good experience. I am really happy with the onboarding process and support provided by Remote.
Till the time nothing. Only for document verification, one should have latest photo on their photo-Id.
They are having good support and respond quickly. Also, the dashboard provides all the required details.
Easy to navigate, quick response time,,,
nothing much,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
getting paid on time
The willingness to give information and make cost simulations.
At the moment I have not found negative elements in our collaboration.
Not knowing the local legislation, Remote has made possible an hiring in compliance with the law in a very short time.
Remote is always helping you and solving all the different questions you might have
The new era of working from home has come and although Remote helped me with each question I had I also had to get used to this process since I didn't meet anyone in person.
He solved problems related to the Health Insurance bonus provided by my company where my payslips weren't receiving it so Remote contacted my company directly and they solved it
Very smooth onboarding, I appreciate immediate help when I really need to ask any questions.
Review requests - although can understand importance of feedback :)
It was so far mainly about expenses and payouts - given I hired via Remote, they have been solving these things for me
Remote is unbelievably easy-to-use. It's very simple to set-up, and almost seems to be too-good-to-be-true in terms of what an effective service it is. In addition we have been super impressed with the customer support when we've had questions - customer support has been very fast, effective, and efficient in replying.
Honestly, there hasn't been anything that we've disliked. We feel like there has been full transparency on costs, limitations along the way.
Remote is helping us grow and scale our business by making it easy for us to hire workers in geographies where we don't have a physical / legal presence. It has been a true "blessing" to have their help in building our team!
Always in time with all the payments! Amazing that they support the remote work, their mission of "remotizing" everything is so cool and I fully support them! Portal for payslips and requesting refunds for business expenses is so intuitive and easy to use
Just nothing! Everyone should learn a lot from remote.com
Remote is helping the entire world to go remote, I was truly looking for a full remote job and remote.com made my wishes coming true! My business performance increased a lot since I started working from home
My experience with Remote has been great. The platform works well and I can't talk about the support. Any time I had any questions, the support is amazing and all the people I contacted always were very understanding and supportive of my questions. Payment is always on time!
On onboarding, at least for my country, there was a Google Form to fill about payroll. Since this is easy to miss, it happened, my payroll was wrong. But after talking with support, the next month it was fixed. The platform works badly on mobile, you can only use on a computer.
With Remote I have the same benefits as other workers have working in my country and without any legal hassle to do as taxes are automatic. This kind of security is awesome because you don't feel worried. For example, I wouldn't be able to ask for a house loan, without a real contract with an entity in my country.
Everything works smoothly and the web app is easy to work with. If you have a question then the customer service replies within 24h.
The invoices are sometimes difficult to understand. Invoicing can be improved!
We have many employees who want to work in their home countries - remote helps us to employ them and give them the flexibility they need to excell!
Everything is fast at Remote. If I have a question, I get notified on the same day. The platform is easy to use
Takes time to adjust to regulatory changes, for example, if the government decides to give a tax credit, I need to inform remote about it. Not a big issue though.
Working in one country and legally living in another country.
Work Culture Permanent Work From Home Ample of leaves Salary structure as per the market Very helpful people Best place to work Great tech stack Pay gets credited before time
Nothing as such I am not so happy with the way time offs are managed as of today
Permanent Work From Home Helping me to use commute time to spend with family
Customer support is fantastic and UI is best
None till now. Everything that I use is fine
Remote does taxation calculation so beautifully which makes it so easy to understand. User interface is amazingly intuitive and all my document and information are easy to access.
Remote platform is very user-friendly, and their customer service is one of the best I've seen so far.
I have nothing to complain about, so far so good.
Thanks to Remote I can work for foreign companies that don't have a legal entity in my country.
Onboarding. Everyone was so helpful & patient.
Yet to dislike anything. Service has been top notch.
I am able to work where I want to live without having to worry about leaving the company I love so much. Remote made this possible.
How quick and clear their process is. Customer Service replies very fast
What I miss from them is a phone number to contact customer service. Sometimes you might have a topic that you need a proper conversation. By messages it takes too long and it's not practical.
Remote is facilitating the employment contract for me to work from a different country where my employer is not registered. So is the best benefit that I found from Remote.com
*Remote is handling everything about my local income tax payments etc so I can focus on my work better. *Customer service is great, I can get answer very quickly when I need something.
It would be great to get clear calculation for my salary from payroll team. Since it's my first month in my new job and my salary will be in foreign currency, it's hard to calculate possible net salary payment (incl. tax deductions etc)
Thanks to remote, I could get a new job in my current country for a foreign company without need a work permission.
Quick response from support for any inquiries.
None really. They are always responding to my inquiries
Easy access to documents you request.
Benefits and seamless reimbursements. Great support staff.
Nothing that I dislike si far to be honest.
Global recruitment with ease
Remote has the friendliest team, just super enthusiastic and helpful. I'm a big fan of them as a company, with how they treat their employees and their commitment to global remote working. They make global compliance feel really progressive.
I don't think there is a downside really. Sometimes there's a bit of a "too many cooks in the kitchen vibe" but I think that's more about comms with employees around when to come to us and when to go to Remote for support than it is about the platform itself.
Remote plays a key role in employee happiness by allowing people to work all over the world. They help us retain key employees when they move out of country, while supporting our ability to scale our business globally.
