Remote.com Reviews: 4.6/5 — Highly Rated

Remote is a very serious company that listens very carefully to employees' feedback, it has a good amount of benefits, and has a great support team who is ready to assist whenever it's necessary.

Health insurance is not very affordable (at least in Brazil) to add dependents

Remote gives me the ability to have a safe professional experience since it fully follows the country's legislation. Along with that, I receive several benefits such as meal vouchers, health insurance, a private pension plan, and more.

Fast at replying and helping! Flexible with changes and requests.

hmm maybe not being very flexible with changing things in the contract. for example adding mean allowance on the contract.

allows to hire in counties were we don't have an entity

I use Remote twice a month for my salary. I find them easy to use and implement unlike other platform as they simplfied their features for you to integrate your transaction smoothly whether you use your phone or laptops. They are very transparent when you asked about how the process is going, when is the salary going to be received and if they have the funds already from the contractors. Plus, their customer service was always great to deal with.

I always receive my salary late than the due date when it's already tagged paid out. Approximately 1-2 days before it reaches my bank.

I always requesting my salary to time (as per schedule). But I somehow in these past 3 consecutive invoice I sent, it was late for about 2 days to a week so I submitted a ticket for these delays. Their team was on it immediately and explained about the process and where the funds was and they proceed immediately the transfer when they got the funds already.

I am a person who keeps coming up with all kinds of questions and from the second one the REMOTE staff has helped me immediately. It doesn't matter if they have the information at hand or not, they try to help me as efficiently as possible. I use it on a daily basis as it is extremely easy to review my payroll, expenses and vacations.

I do not know the point of contact between REMOTE and my company.

To be able to work remotely with an employment contract in the country where I reside. It saves me from having to be a contractor since they take care of my taxes when paying my payroll.

Really appreciate the service from remote company and i found it very easy and helpful for my business.

Nothing was dislike for the service i have tried all are ok.

the manual process of dealing with the contractor the payment transfer to the contractor the archiving for the the transactions and history

Their support is really good, and the software in general is efficient and easy to use

Nothing for the moment - maybe just that the payslips are a burden to download (you have to go to each employee profile at a time)

Employees in other countries are so easy to manage now - from local regulations to all-in-one platform

Remote has many features that are easy to use and really helpful. I was particularly impressed with Remote's customer service and onboarding process. My dedicated customer support manager was always available to answer my questions and help me through the onboarding process. They were patient and knowledgeable, and they went above and beyond to make sure that my experience was smooth and positive.

I think the integration of some functionalities with the company can be improved (for example, expenses, vacation days, etc).

I am the first person from based on my country that was hired in my company. With Remote I was able to be hired without headhaches since they arrange all the paperwork for me and my company.

It became easy to work for a different country, no matter foreigner you are or not. It provides easy to use payslip system, expenses system and has an excellent support service.

I do not have a specific point to mention

It lets me as a foreigner, to work remotely for a company in a yet another country.

Best service, fast actions, direct reply. Very professional. Easy to use.

Looping page. Unable to load and reload documents.

He. Payroll, holidays

The Ease and speed of processing prevent me from being annoyed or not motivated by using your resources.

There's no way of going back from the support conversation, it always stays in the same chat.

Remote is making my life easier and less stressful. If I have invoices to be expensed, I just need to upload them all in the platform or even in the app (making this wide easier as I was previously doing in a different EOR). Besides, I can find my payslips monthly in the comfort of my phone via the APP so that I don't need go to the browser.

The steps are easy to follow and you can complete your profile in minutes

You cant edit documents you uploaded previously

Easy to add bank account for payroll

User-friendly interface and comprehensive features.

Nothing really, I'm enjoying the platform

Remote is addressing the challenges associated with remote work by providing a centralized platform for both employers and freelancers

Easy to set up an account. Quick customer support.

Nothing as of now. With time i will get some better clarity.

By being the employer of Record

Did anybody ever imagined it would be that easy to work for a company based anywhere across Europe, while easily filing up documents from the comfort of your sofa? No one.. Remote makes it easy and pleasurable to do that, as they provide you the opprtunity to work from your home for the biggest companies all around the world. Everyone should consider trusting a company like Remote.com, as they would make the life easier! P.S. BEST SUPPORT!

They can think about including some more benefits for all countries they work with, it will be great for employees! :)

They helped me to find all my years I was working. They were willing to update already provided info due to my mistake. Overally they were great with me and helped me a lot during my employment.

Pricing, interface, ease of use, Ease of Implementation, free HRIS

Though compared to all other remote management tools, it is the cheapest, it still costs more than what I think it would be worth. Lack of support for US employees.

Hiring employees abroad

It's a plug-and-play platform that is easy to manage and covers the necessities of an EOR

I wish the permission within the platform could be more customizable.

As we try a different market, it saves time in the hiring process from a country where the company does not have a legal entity.

Im a person of time and I really value time and effort with my recent reach out to Remote team to answer my questions they never failed to amazed me. They are always on top of my concern and they will immediately response and address my concerns. I just hope all business works this way :)

None so far everything seems working perfectly for me

They are answering all of my Payroll concerns

The recent chat support is very quick.we do not have to wait for a day or 2 for someone to respond us back and all my queries are already listed in the FAQ section which we can access any time.

Some policies related to company we have to reach out to our emplyer instead of getting from remote.com

Quick solution to payslips, getting to understand payroll,deductions etc which usually is unclear elsewhere

Remote allows me to live close to my family while working remotely for the company I love. That's a blessing. Everything works smoothly for both myself and my employer. The customer support is also responsive and helpful.

I would have liked a better onboarding, but I managed to find my way around, so that was not a big issue.

Remote helps me work legally and have all the benefits of a local employee while managing the relationship with my contractor and the payroll every month.

It's really easy to use, it's not the usual tool you don't like using, and that's important if you are using it everyday. Expense requests are straightforward, I can't think of an easier way to do it. Payslips are also essy to see, and you get a notification instantly whenever you have a new one. Time off requests also. The platform itself it's really well designed and you can see it's built with the user in mind. Have talked also a few times with support and the have been really helpful and quick.

The only thing missing is the ability to put the week hours using the mobile app. But you can do it on the website anyways, so it's fine.

The company I work for doesn't have an office in my country so they can't hire directly, thus using remote. Only been 3 months but it's working really well.

The support of the Human Resources/Support area and the usability of their website

It's a common system for all, and sometimes notifications are delivered in an automatic fashion which leaves you with some questions that you need to be answered with one of their support/HR persons.

It helps great organizations to make employment contracts in Spain.

Remote is a great tool to use on a day to day basis. From submitting expenses to receiving payroll on time, they are an invaluable resource to our company. Their customer support team is always attentive to our needs and is very helpful in answering our questions. We've been able to get up and running quickly and have been using it on a daily basis for expenses, payslips...

Expenses have to be submitted by the 10th of each month to be paid with that month's payroll, which is a little annoying but not the end of the world.

Remote allows us to hire abroad without having to create an entity and go through too much paperwork.

I love the insurance Remote provides and clean interface for the employees. In one place I can manage all of my documents, payslips and expenses. I requested some additional agreements based on the country I live in and they did it very smoothly.

The only thing that comes to mind is exchange rates for international expenses - often, I see a difference between what I've payed in foreign currency (exchange to local currency by bank) be what remote reimbursements.

I'm hired by a foreign company that doesn't have a legal entity in my country. Thanks to remote I can work with them based on the employment contract in my country of residence.

I live in Costa Rica, where the company I work for has no formal presence. I love that they are able to hire here through Remote and that Remote takes care of all the local hiring details. The healthcare provided is also top notch. The website and phone app work well and look nice.

I initially had an issue with the benefits provider, ThanksBen, which required a bit of back and forth to get solved. Aside from getting access to healthcare (arguably the only benefit that really matters), there aren't many benefits or perks in ThanksBen that are truly global.

Remote is my employer of record

I used Remote as part of being hired in my current role. What I like best is the responsiveness of HR support and also with the ease to access the platform. I got what I needed and could access all the documents required

Nothing much - I think there isn't much to dislike as it gets the job done

I was hired via. Remote.com and as a user it has benefited me in ensuring that I get paid on time and have access to all required documentation on quick onboarding

I like the handy dashboard that gives me the information I need and the documents I want in the local language and aslo the supportive staff who helps me to resovle any iussue quicly. Also I like the ealrier salary payments.

There is nothing coming to my mind right now, but ofcourse there is always room for improvement.

As a user, Remote lifts the berucratic burden off my and my employer shoplder. Whithout them it would have been a headache to sort the paperwrok specially the German paper work ;)

Remote is a fantastic EOR solution to allow people to work remotely for a company abroad. The website is particularly pleasant to use. It is great to have all relevant information and documents in one place (especially payslips!). Support is timely, helpful and sympathetic.

After 6 months with Remote, my experience has been consistently positive. They've answered all my questions on a timely and helpful manner.

Working for a company that is based abroad.

I think that Remote is the best solution for Remote workers. Here you can easily upload all the documents needed for your workplace and download every payroll. The assistance works greatly 24/7 and the personnel is really fast.

Actually there is nothing that doesn't go. Maybe the cost of the service on the employee side. However it's still one of the best solutions among other competitors.

I was employed by a company outside my country of residence. Remote is helping both me and the company I work for to getting easily employed with all the benefits due.

I loved the effectiveness answers to my doubts, questions and so on

The only thing was the amount of documents to upload within the platform.

The possibility to have a local contract even if the employee is enrolled for a exterior company.

The support team because they help ypu to find an answer

The time for the payslips to show Sometimes we donot received the reinbursments

Qbout my payroll