Unclaimed: Are are working at Remote.com ?
In the age of remote work, Remote has risen to be one of the most popular platforms for businesses with globally distributed teams. With this solution, companies can manage international payroll across over 60 countries and access different onboarding features for different team members. Hiring is also easier on Remote and minimizes risk for the employer. There’s an API available for Remote that helps connect existing apps and tools and companies can also get in touch with legal and compliance experts to address questions and concerns from users. Security is also top-notch on this platform, making working with Remote easy and secure.
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| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Remote.com with other popular tools in the same category.
It is quick & easy to set up an account and their customer support is very responsive. When dealing with contract extensions, the entire process is completed within a few days, to include registering the new contract terms with the local government. They process pay without errors and consistently transmit payroll on time. This may sound like a basic level of service, but I have tried multiple solutions for remote employment which have failed to deliver in these areas. Remote.com is the best solution that I have used, and I recommend them to all companies searching for a local employer solution.
I have not had any negative experiences with Remote. The CFO pushed back a bit on the monthly fee, but when provided a comparison to other services on the market, he quickly realized it was a fair price.
Remote allows us to onboard talent without worrying about local registration and potential tax liability issues. Payroll in other currencies is processed promptly and without issue, with the company paying Remote in our currency. Without this service, we would not consider expanding our hiring search to multiple countries , for fear that we would have to allocate a portion of our global income to the locality where we are employing talent. This allows us to hire the best people for the job, at acceptable salaries, without regard to their physical residence.
on-line web base with great & right support
HR relative and Taient management for company
solve my issue for EOR and working visa
Amazing customer management and assistance, great thanks specially to Pier Ragnoni and Ronan O'Higgins.
Nothing particular to note here. I would say that as long as we have our great CSM we are very well covered
provides great support not only on local payroll management but also gives very valuable information from a mobility perspective.
- They help you through the whole process of migration - The platform is stable and clear - They are easy to reach and eventually solve your requests
My only bad experience was that the support person in charge of my case was changed with no warning, and I had some trouble getting reassigned. Lately the support has been very slow, compared to where it was at the beginning of the year (same day vs 1week+ for resolution)
My company doesn't have direct presence in the country I am working on. Remote is filling the gap for them, allowing us to work without any issue.
I like the easy to use website and the quick responses from the team.
Not much really, I had one issue with some social secuirty form in Spain, but the admitted their mistake and fixed it quite quickly.
HR and accounting services
Everything is systematic. Remote has systems in place to ensure that employees have access to their admin, fiscal and hr needs. Customer support is prompt and is very helpful. They always revert with answer if they cannot, for some reason, provide immediately. All in All, it has been a great experience with Remote
None so far. My onboarding was very smooth and so far the exprience is great
Admin HR, payroll, Benefits
On time salary and helpful customer support, try to resolve all the doubts
They should mention comapny name for which we are working
All payoll and medical insurance related doubts
Customer support is very responsive. The interface is fantastic. I can see my payslips quickly, upload requests for time off, submit my expenses, and more. I have used other HR software before, and the difference is like night and day.
I want to see the numbers in my payslips without opening the PDF and zooming around. I want more transparency when my time off requests with my "arrêt de travail" are uploaded and sent to social security.
Remote is the global HR solution. You can employ anyone from any country legally, and Remote will take care of everything HR-related. I'm very thankful Remote exists; otherwise, I wouldn't be able to be an employee at the great company I'm at.
Communication is prompt and clear and staff relationship is awesome. Also the remote first approach is great and support when needed.
Nothing specific as it seems to meet all expectations
Standing in the gap in terms of payroll between my foreign company and I
The workflow is the best at remote. Onboarding a new employee is fast, efficient and the dashboard is quite user friendly. I have had the chance to talk to remote customer support and they are always quick, prompt in answering queries. They even escalate quicker to resolve the problems.
Nothing as of now. It has been a smooth ride as of now
Onboarding in different geography. It is making payroll easier along with the benefits it offers specific to the country.