RingCentral MVP Reviews & Product Details

The best part of RingCentral is how easy it is to create different round-robin call queues and track the performance of the staff answering the calls. RingCentral is a fair price for the service provided, and it is easy to add users and make changes.

Since ring central is a softphone, call quality is tremendously affected by internet speed. When selling over the phone, you need to sound good we had to upgrade to faster business internet. We have had no issues since the speed upgrade.

Ring central helps us fairly distribute incoming sales calls to specified teams of sales staff. It also allows staff to text without using their personal phone.

With the Ring Central MVP Package you not only get phone service, but you also get a secure fax line (that is GLBA approved), and secure video chat that is powered by Zoom (but with extra encryption).

I would prefer a more US Based customer support system. Unfortunately, they use a overseas customer support system and it can be difficult. Also, sometimes my toll free phone number come up in caller ID as china.

At one point, I was paying a great deal more for three separate services (phone, video calls, and secure e-fax. However, with Ring Central MVP, I get it all at one low price.

Being a remote employee, I do not have a physical work phone to take work-related calls. Instead, a work phone number is connected to the RingCentral app. Any calls to that number are directed to my smartphone. From texting, phone, and video call - RingCentral has it all. You can use the app on your mobile device or desktop.

Sometimes the app will log you out. I find this happens to me when I restart my phone. A minor hassle but any missed calls or texts are forwarded to your email as a backup. These notifications keep you up to date on the latest communications.

RingCentral eliminates the need to have multiple devices to receive professional calls and provides various forms of communication to stay in the loop at work. If you don't have the number of another coworker, the pre-loaded directory comes in handy.

Management is easy to use. Call quality is great. Tools are helpful to troubleshoot.

Like most vendors, once you get up and running with a signed contract, you lose the direct connection with an account manager.

Mostly audio and conference calling. Some video calls.

The features and the app that allow me to connect in the office and out of the office

Sometimes I can't get a recording, I'm not sure why

We are able to do documents showing when we called a customer, we can hear the recorded conversations

We used to resell and use internally another VOIP product that was surprisingly inferior to RingCentral MVP. After doing the training we have been very happy with the support included and the step by step training that has allowed us to quickly ramp up selling and using this new platform. Best of all with the annual payment we have been able to save customers money. We highly recommend this product and am very impressed with how far they have come in the last 10 years.

Any VOIP has call quality issues when you do not have a great Internet connection.

Our last VOIP provider support was non-existent. They expected each of my techs to perform a 40-hour training. RingCentral MVP has solved those problemsby allowing for training in a fraction of that time. It's been great!

The convenience of making calls and not worrying about dropping calls during important work conversations.

I don't particularly appreciate that it times out after several minutes of not being active on calls. I wish it would wait a bit longer.

I can schedule my requests with the provider's offices with clarity and no disconnections during the calls.

I can access articles about any questions I may have or pick up the phone and call for help.

I haven't been able to find anything I dislike.

Ring Central helps my team be mobile and follows us anywhere.

i like that it functions just like zoom, it appears to be faster

other than not being able to connect it to my google calendar, no complaints at this time, typically used for client meetings

I notice that it is much easier to get external people onto meetings

Ring Central has allowed me to work internationally and stay connected with my clients without interruption. Able to make calls and set up video conferences either from my laptop or my Android phone.

I have nothing negative to say about RingCentral. They are very responsive to any issues and I have not experienced any outages or lost connections. My clients have been able to hear and understand me. I have nothing negative to say about my experiences with their services. Highly recommend for digital nomads.

I wanted to stay connected with my clients via phone and web conference while I was working internationally. Able to call from my US based number in Vietnam, Thailand, and Mexico without anyone knowing I was away Stay productive while outside of the United States. Clear communication whereever I was in the world