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Unclaimed: Are are working at RingCentral MVP ?
RingCentral MVP a well-known provider of business cloud communications featuring flexible and cost-effective video conferencing tools along with its collection of contact center solutions. The platform was built to support the needs of modern mobile and distributed workforces through features that facilitate better communication and collaboration between teams. Unlike legacy systems, RingCentral MVP is designed to run completely online. The platform is purchased, activated, set up and managed all online making it easily scalable depending on your company’s needs.
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Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Compare RingCentral MVP with other popular tools in the same category.
We use RingCentral as our company lines. Employees are able to see a call come through on their computer as well as it rings simultanious on their cell phones. Employees can easily answer on one device and switch to the other mid phone call. The ease of RingCentral is unmatchable.
The cost unfortunately. We wish it was cheaper. It's hard for a start up company to afford it.
We don't have to blast our personal phone numbers to our customers. We are able to have a business line without the hard wiring.
Complete flexibility with respect to telephonic communication. Plus, the auto-announcement has led to a virtual cessation of unsolicited sales and robocalls. Being late-comers to VoIP, we needed some hand-holding from Customer Support -- always obliging and thorough. This allowed us to get up and running very quickly. The Ring Central cell phone app affords us complete access to our phone system from just about anywhere, and transcription of voicemail messages has proven to be extremely useful.
I wouldn't exactly characterize this as a dislike. Ring Central is so feature-rich, I have a feeling we are probably missing out on something that might prove helpful, if we knew what it was. Unfortunately, the press of business and the lack of time has prevented us from digging in further.
Comprehensive telephone communication are far better using Ring Central than with any previous provider.
I like the text, and efax functionality.
time to figure out compliance for new features I do not need.
It has improved client and tutor communication.
I love how versatile RingCentral has been. We have been able to condense three different platforms into one.
I think the biggest thing would be adding contacts for the company and it only adds them as a personal contact.
We are able to track everything and make sure people are actually doing what they are supposed to when working and ensuring it is done ethically and by our standards.
Ability to roll phones to different users, voice to text option, texting option, voicemail notificaiton, ability to use app from personal cell phone for business calls, decent customer support.
Changing versions with little knowledge of how to use the new platform. It sometimes requires a little digging to find what I am looking for. Lots of uses that I am not familiar with. Little/no training. Most knowledge has been trial by fire.
No current issues.
Ring Central can be anything you want it to be. However they tend to change their menu's quite a bit and there is always a learning curve when that happens. RIng Central's tech department is great with explaining how everything works. They are very patient and are very eager to make sure you are completely satisfied.
To get through to a person, you must go through too many automated questions and they try to get you to use their automated system which is a total waste of time.
Being able to answer the phone from anywhere with the app
Best thing about RingCentral MVP is i can use this everywhere in my phone whethere its android, iphone or in my pc or laptop.
Mobile application gets logout in the phone if you do not use it for few days...
I think RingCentral provides best quality VOIP services and also you can use it from anywhere as long as internet is available that is very much solving our problem is we were earlier using PBX server which was connected through multiple VPNS and there were call quality issues and out of office network we had to connect VPN.
It is so easy to implement, use anytime anywhere, and integrate into CRM. The support team is generally helpful almost all the time. It has a lot of features at an affordable price.
How it uses up a lot of connectivity bandwidth.
How it supports queueing which we need.
Having everthing in one location for meetings etc.
The ease of the app could be improved to flow better and find things.
Giving mobile abality to us and having eveything on one platform
quick response when we require to meet a different standart.
nothing really. MVP is a great product, well serviced.
It provides an affordable solution and quick set up to meet our needs.