Robly Reviews & Product Details

Ease of use, timely answers to questions, cost. I have , and will continue to recommend Robly to friends and colleagues.

actually can't think of anything I dislike

My business changed dramatically and not for the better for many reasons, most involving the industry itself and forces beyond it, but I remain in contact with colleagues and clients and potential future business concerns through my newsletter/blog which is what I use Robly for.

I like some of the features offered in Robly, that are not offered in Constant Contact, like OpenGen. Robly is easy to use, easy to convert. The support has been amazing -- really fast responses using the chat tool - and very knowledgeable support staff.

The font is terrible on my monitor. I can't see the punctuation without increasing the size. Also, when you copy one email to make a new campaign, quite a few things are picked up that if you're not careful, will show in your next campaign. Example is the photo for the Facebook push. Once I made a new campaign, thought it had the correct photo and when I saw it on Facebook, it was the photo from the previous campaign. I also wish I could see the html for the photo blocks - I can see it for the text blocks, but not the photo ones. I also don't care for the layout of the campaign page - it shows which mailing lists you've sent to - and that clutters the view. I use this page a lot for seeing which campaigns I've sent and plan to send - so the view is very important to me. I like Robly and I'm rooting for its continued success, so I hope there are future improvements.

I think the OpenGen and the delivery timing options are great. That's why I made the switch from Constant Contact.

Easy to use. Great customer service; quick response.

I would like to see more free art clips and templates.

email service

I switched over from another popular company and am happy I did. It cut my cost in half and does the same thing without some of the problems I constantly experienced with the other company. I like the ease of use. No stuff to study or learn. I send out several campaigns a week and they only take a few minutes to build. Every time I did have a question, the Robly team was very helpful.

I wish I could insert video instead of people having to click on a link. I would like to be able to insert multiple photos at once instead of one at a time.

I am able to send out emails to all of the members of our organization easily and often. Without Robly, I could not send an email to 500 people at once. I am able, using the reports, to see who has opened it, what email addresses are bad, and other useful statistics.

- Intuitive user interface - Drag and drop functionality - Beautiful pre-existing templates - Excellent support - Economical cost

To this point we have not found any features that we dislike.

After spending years on another major platform, we soon realized the superior benefits of Robly. It simply offers more features to users at a better price point. Plus, every few months they are releasing upgrades which gives us greater conversions than before.

Newsletters are a breeze to make graphically appealing and organized. If I have a question the short video tutorials give me the exact information I need and nothing extra. I don't have to sift through a bunch of extraneous detail to get the answer I need.

Service, and ease of use at Robly has been great. I haven't experienced any challenges since I switched from a previous provider.

More organized list.

Very easy to use templates. It takes us significantly less time to put together newsletters.

We can't tell in an unsubscribe is from a person actively unsubscribing or from repeated bounces. It would be nice to know.

It is a significantly easier to use platform than Constant Contact. It saves us lots of time putting together emails.

We switched from constant contact to Robly and I have never looked back. They created an email template catered to our campground and it has been a great asset for my business. Not only is their pricing and product the best I've used, their customer service is outstanding!

We are completely happy with Robly and all if their services.

The open gen program gets our email out in front of people. It's a great asset.

I'm a graphic designer and use Robly on a weekly basis to reach customers. Robly makes it easy to build your own email templates and send out to email subscribers. There have only been a few times (when I first bought Robly) that I needed help and the live support was absolutely fantastic. They were able to promptly help me answer my questions. I would definitely recommend Robly for small and medium businesses.

When I add new contacts using a CSV file, for some reason, I have to add them into Robly, using the Internet Explorer browser. I primarily use Firefox.

The monthly cost has helped us out in our marketing efforts. And the reports page is easy to read so we can evaluate each email blast and its effectiveness.

I appreciated that we worked with their in-house designer to create a custom template for our emails. The designer took into account all of our requests and several examples that we showed her. The result was exactly what we had in mind.

Sometimes I have trouble with the design features, but often it turns out to be operator error.

We are getting more opens of our emails which result in customer communication and sales.