Robly Reviews: 4.5/5 — Highly Rated

Robby is affordable and user friendly. It's easy to get into and get and email out in no time! We use it for invites to our monthly events and sending newsletters to our members!

I don't like that I have to convert my excel files to CSV before I can import them but that is really only a minor problem

keeping track of our member and non-member base for outside communications.

The interface is quick, easy to use, and works exceptionally well without the complexities of other services I have used, either for our own email marketing or on behalf of clients.. All the information I need is presented in clean, usable, easy-to-understand form.

There is not yet the facility to have multiple user logins for a single account. This is the single reason I have not been able to switch some clients to Robly from other services on which I manage their email marketing.

The simplicity and ease of use of Robly makes it very easy to create an email that looks good without being busy or cliche. Automatic resend only to people who have not opened the first send is as valuable as it is easy to set up, which greatly increases the number of responses.

Not only has Robly's product been great, their customer service and technical support has been second-to-none. Switching to Robly was virtually seamless. They took care of transferring my existing list, groups and clients, they created and set up the template I wanted and saw that it would be the best thing for the mobile market. My newsletters look great on both desktop and mobile. My clients are happy with the new layout and are able to share on social media, forward to a friend and prospects are able to sign up to my list right from the newsletter or broadcast.

There is nothing that I dislike about Robly. Switching to Robly, I had a pre-conceived notion of the template I wanted (based upon the template I was previously using). Robly helped me see that the old template was obsolete in the world of mobile marketing. I can only say great things about Robly and am looking forward to a long-term working relationship.

I am able to maintain a relationship with my prospects, clients and members in a way that transcends the way we did in the past. I can sign up prospects on my web, broadcasts, social media and just about any other way you can think of. I can upgrade my my prospects into customers, then into clients all from my Robly emails, newsletters, broadcasts or autoresponders. With Robly's autoresponder program, I can create automated broadcasts as easy as set it and forget it.

I was hesitant to make the change and the staff was so very helpful. The made everything go smooth!

Not anything. I am very happy with this service.

I'm getting a larger open rate!

Being able to duplicate and then update email templates allows for a standardized composition. For some emails our company lists the logos of our generous partners and sponsors at the bottom. It is a huge time saver to not have to recreate and reformat that list for every email! Customer support is live and has a quick response to any question. I receive a response from most questions in under 30 minutes, and the customer support will go back and forth with me all day if necessary to make sure that any hiccup is resolved. Tracking the success of our emails, opens and clicks. Brilliant! Unlimited image storage. Priceless! Reasonable cost!!

There have been some inconsistencies with having email blasts stay linked to social media for the Auto-Push features. Some emails will stay linked and Auto-Push to our accounts, and other email campaigns will no longer have the option available. In which case it becomes necessary, and tedious, to reestablish the link with social media each time. I also wish there was a way to caption photos that are within a text module.

We are able to better track the success of our emails with Robly's features, and thus we've seen an increase in our open rates and click rates!

Very impressed with Robly's handling of our newsletter mailings

Need to create a much larger contact database

I have a recently launched 423 page book on C-Level job hunting for investor equity employment opportunities in the Mergers and Acquisition sector. Robly mailings reinforce my subject matter expertise.

Love the custom template that extracts design qualities from our website to make a cohesive branding of our business in the newsletter.

I really can't say I dislike anything about the program which is anyone's power to control.

Switched from Constant Contact to Robly about four months ago and am SO in love. I didn't realize there could be such a discrepancy in technology, capability and design among mass email companies . . . but Robly has far exceeded my expectation. For an art gallery, these aspects are essential in portraying the company as professional, successful and, of course, aesthetically pleasing.

The customer service is amazing. Real people answer the phone and have actual solutions. The chat service is fast. It's like they really care about their customers. I'm seriously impressed.

I'd like more flexibility adding photos where I want within templates, I'd like to add fonts, and I would love the option of setting my color palettes so I don't have to enter hex codes for everything - but even so, I'm liking this a lot.

1. The email list tools and reports within Robly have been a huge help in cleaning up our lists, dupes and bad addresses. 2. We're adding a sign-up feature on our Web site for newsletter type updates. 3. We've begun to send targeted email newsletters, which were too cumbersome to deal with prior to Robly. 4. It's early days yet, but so far, it appears our unsubscribes are declining. 5. The analytics/reports are giving us a much better handle on how to communicate more effectively.

The initial set-up was quick; the Robly staff was very helpful with any and all questions. The customized template for our eNewsletters was a huge bonus! We have found our open and click through rates to at least double since beginning the Robly subscription earlier this year. Overall, a great choice for our small non-profit!

Sometimes, when I create an email blast, then send the test to myself and co-workers, some of the spacing and colors differ from the template I am working from. So it takes a few test emails to get it all right.

We have been able to drive more business toward our Museum Store, as well as promote upcoming events. Our subscribers also enjoy the links to YouTube that we provide. Many of these users do not use Social Media, so they do not see our Facebook and Twitter posts. We are able to reach a broad group of our followers with Robly.

The clean and easy to use templates are fantastic! The reports have also been very helpful!!

We have been really happy so far! No complaints...

Robly is helping us connect with our growing customer base. The email templates see very personal and we are getting great feedback!