Robly is an email service provider for businesses of all sizes. It specializes in supporting charities, nonprofits, education sections, and religious organizations. Backed by AI technology, Robly helps beginners and experts achieve up to 50% higher open rates and grow email lists up to four times faster. Robly’s tools dynamically deliver emails when subscribers are most likely to open to maximize engagement. Robly was recognized as a 2022 Email Marketing Data Quadrant Award winner by SoftwareReviews.
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
It’s been a useful tool to make lists and send information to everyone!
It’s limited in the newsletter layout options
It’s nice to be able to tell how effective our newsletters are.
Robly ensures that your email campaigns are read by your recipients. This functionality has proven to increase open rates to as much as 50%.
Like is true with any startup, there is a lot of change that can sometimes feel like it's from out of left field. If you are signing up to work at Robly, or any other startup, you should be ready to be adaptable to change everyday and wear many hats at the company. For some people, these are cons. For others, this is opportunity.
Robly ensures that your email campaigns are read by your recipients
I like the design styling and the ease of use of the drag and drop features. I know in my mind what I want an email to look like but I’m not a graphic designer. Robly tools make it easy for me to make my email layouts a reality.
Sometimes the text line breaks look correct in my layout and preview on screen but when I send the test email the line breaks have shifted. For instance, a sentence that takes two lines on preview may run over into three lines With just one word on the third line. This is frustrating
We used to have constant contact- robly was much more user friendly, mobile responsive and the design style is more modern. I can immediately pinpoint a constant contact email and it kind of Disengages me off the bat. Robly is Also around half the cost of constant contact.
I love how easy it makes it to track emails sent, if they have been opened. The number of opens has increased greatly since using this.
I do not really dislike anything. It is a very easy system to operate
I’m increasing the market we are advertising and able to track the number that are interested
What I like best about Robly is the way it's set up and the ease with which I can get help, either by chat or phone. I recommend it heartily.
Maybe the price (can't be the free ones)
Communicating with my supporters.
You are able to use this program whatever your experience is. You can run it from intermediate to advance knowledge of these types of systems. The analytics portion of this program is great and works well.
It doesn't offer a variety of selections for drop downs. you have to manually enter certain fields that you want. It takes unnecessary time to do this and would be a swifter transition if it offered it.
analytics reporting
I love how there are so many template designs to choose from. The prices on Robly are also quite amazing and very affordable
I absolutely have no dislikes for Robly at all .
Robly definitely helps me in the marketing field and getting my business seen and heard
Robly envía y recibe correos electrónicos a cada persona que se suscribe. A pesar de tener muchas características que gustan, lo que mas me gustaba es la rapidez con la que se envían los correos
Está enfocado a grandes empresas ya que el precio es elevado debería tener alguna adaptación o plan para que las pequeñas empresas puedan beneficiarse de esta herramienta tan útil
Hemos obtenido un contacto más frecuente con personas que están suscritas eficientando así el proceso de envío de información
Ease of access, use and website interface
so far, the components we (mostly database communication) are a thumbs up
Collecting and marketing to our database through mass email
I like the OpenGen feature. It's worked well for us, getting additional opens.
I like Robly's ease of navigation, much more user friendly -- Thanks! I don't really have any dislikes now.
We are attempting to share the exciting life transformations happening at our facilities. We can't do this if we can't get our emails opened.
Email editor is pretty good & overall it's user friendly. The OepnGen does seem to generate additional opens although I am not sure how many are repeats as I have had complains that people receive our emails twice even if they open the first one. Support team are responsive
Sign up tools are very basic so we are using other tools instead. There are not enough integrations with other essential third parties so there is an element of manual work that could be avoided.
Improved open rates compared to previous provider
I was sold on Robly when my account rep gave me a personal tour and followed-up. It gave me the sense that I could be supported by a person, not just a web site or a customer support rep. The pricing was a bit better than the competition and that's always helpful. I particularly like the features that learn about the recipients opening habits and adjust to their needs. That's smart.
The design interface is a little clunkier than the competition and not as robust, but I'm getting used to it. I also don't like that I cannot adjust the way I view each contact. For example, I cannot view by company name - just name and email. Lastly, I think that the way campaigns are displayed could use some improvement.
As I said, it's great that the software can learn the habits of a recipient and adjust the send time.
I love their template builder software. Much easier to use than the competition.
I have a lower open rate with robly, which makes me think more emails are ending up in spam.
Gaining more market share.
Ease of use, good features, responsive live chat support.
Some FAQ support articles use obtuse language when attempting to answer questions.
Not sure.
Robly is user friendly and is great for beginners and people who might not have the "eye for design" I like that you can create different lists for different market segments.
You cannot have videos play in the email, it must be linked away. I wish you could save aspects of a campaign that you would like to put in all emails, so that it adds it automatically (is. contact information at the end)
We are working on targeting our specific market. Robly has helped with the data showing with lists were getting the best responses.
The price was right and the program was very easy to use.
I couldn't figure out how to integrate the software with WordPress, which was my reason for switching.
The product had great analytics information.
I like Robly's user friendly design. It's easy to pick up and run with. I was able to recreate the email template I had designed in the program we were using previously. I am also very happy with their one on one customer service. I prefer to talk to a person, rather than email back and forth, and I've always been able to get in touch with a live person when I call in. In addition the sender reputation Robly has is great. I never have problems receiving mail in my inbox, and they automatically remove emails that hard bounce from my list.
I am not able to use the email build tool in my Chrome browser. I have to switch over to Edge to use it, which is a minor inconvenience, but it took me quite a bit of wasted time before I figured out that it was a browser issue causing HTML errors and huge empty spaces in my test sends. Once I started using a different browser to do my build, I have had no error issues.
I am solving issues of increasing open rates. I love the features that resend the same e-mail with a different subject line within the amount of time I specify. Another little feature that is so simple, but I love, is the automatic post to twitter, that I can edit. It's just one more time saver that helps expand my brand footprint.
Results are easy to view. Opengen feature works well.
Can not copy changes from one template to another. I have to add in my logo and contact information every time I start a new campaign.
Trying to generate more business with awareness through email marketing that actually gets looked at.
I can only say great things in regards to switching over to Robly. The transition was as easy as can be. The team at Robly did it all for Radiant. They also spent time on the phone building templates for our campaign that we regularly send. The training was very through, with contact to reach out for if you missed information that you needed to complete the look you needed for your email.
At this point I have nothing I have been using Robly for 4 months.
The main focus is for us to touch our customers weekly with industry information and updates.
I have found that the Robly Op-Gen approach coupled with the AI does result in more emails being opened. The system is simple to navigate, and easy to use. Chat support was easily available, and always knowledgeable
There is nothing to dislike. The system is simplicity itself.
I am doing email marketing. I have realized better results in the form of a higher percentage of emails opened.