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Robly
Email Marketing Simplified
4.5
(911)
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Robly Reviews & Product Details

Robly Overview
What is Robly?

Robly is an email service provider for businesses of all sizes. It specializes in supporting charities, nonprofits, education sections, and religious organizations. Backed by AI technology, Robly helps beginners and experts achieve up to 50% higher open rates and grow email lists up to four times faster. Robly’s tools dynamically deliver emails when subscribers are most likely to open to maximize engagement. Robly was recognized as a 2022 Email Marketing Data Quadrant Award winner by SoftwareReviews.

Company Robly Email Marketing
Year founded 2014
Company size 11-50 employees
Headquarters New York, NY, United States
Social Media
Robly Categories on Findstack
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What Robly is best for?
How does Robly compare to Mailmodo?
What are the pros and cons of Robly?
Robly Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Robly Features
A/B Testing
API Access
Analytics/Reporting
Automated Responses
Bounce Management
Campaign Scheduling
Contact List Import/Export
Custom Fields
Customizable Templates
Deliverability Tools
Drag-and-Drop Editor
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Tracking
Event-Triggered Email
Geolocation Tracking
Integration with CRM
Landing Pages/Web Forms
Mobile Optimized Emails
Multi-channel Marketing
Personalization
Real-Time Analytics
Segmentation
Social Media Integration
Spam Testing
Subscriber Management
Survey/Poll Management
Template Management
Unsubscribe Management
Robly Media
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 24, 2024
Robly Logo
911 Robly Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
Jan 02, 2019
 Source
Overall Rating:
5.0
HB
Holley B.
Graphic Designer
Share
"Easy and affordable"
What do you like best about Robly?

It's very affordable with many of the same features as the "big guys"

What do you dislike about Robly?

Some features are cumbersome and a little persnickety to make sure it works right.

What problems is Robly solving and how is that benefiting you?

We are able to use a mass email service within our budget.

Small Business (50 or fewer emp.)
Nov 10, 2018
 Source
Overall Rating:
5.0
JT
Janelle T.
Communications Specialist And Pastoral Assistant
Share
"If you're a non-profit, Robly is the affordable, user-friendly solution for you!"
What do you like best about Robly?

From the seamless template design set-up to the helpful support team, Robly makes email marketing easy and effective. Transferring our list of email recipients from our old platform to Robly was uncomplicated. I am especially impressed with the look of our new campaigns, professionally designed and fun to create.

What do you dislike about Robly?

I was disappointed in the new editor's inability to anchor text to my Table of Contents. However, the support team offered viable solutions and followed up with me after the issue to make sure I was satisfied.

What problems is Robly solving and how is that benefiting you?

With Robly's OpenGen and AI, I am seeing a significant increase in the number of "opens" for my campaigns.

Enterprise (> 1000 emp.)
Nov 10, 2018
 Source
Overall Rating:
5.0
LO
Lord Mario O.
Graphic Designer
Share
"Excellent, Affordable Option"
What do you like best about Robly?

I like how easy it is to enter information into the system and how easy it is to maneuver the program. I also like the help they provide and the large number of questions answered that they have. It just makes the whole process easier. It is very useful that with Robly we can send emails at specific times, the amount of emails in the list, a marketing software that has all the necessary tools.

What do you dislike about Robly?

There could be more options for mobile response templates and the ability to create color samples so you do not have to start from scratch in each campaign. Although Robly has an excellent way of working, emails take a long time to be delivered, it takes approximately 8 minutes for the email to appear.

What problems is Robly solving and how is that benefiting you?

We use Robly mainly for the distribution of newsletters. Newsletters are the best way to clog things that are happening, social events, important information for the present and the future that my audience may need to know. In addition, Robly allows us to track emails once they are sent to find out who opens it, there are many features that we now have access to.

Enterprise (> 1000 emp.)
Oct 01, 2018
 Source
Overall Rating:
5.0
TP
Thalia P.
Editor
Share
"A software with excellent design and very easy to use"
What do you like best about Robly?

This software is very useful for companies, I have distributed all the products that I promote efficiently and excellently, its platform is too complete and stable, very easy to use and has a nice design.

What do you dislike about Robly?

Its price is too high and do not allow access to plans or promotions to unlock the functions, you must buy it necessarily to have the full program, everything else is excellent.

What problems is Robly solving and how is that benefiting you?

Robly saves me a lot of time and energy by sending content to our email list, we have improved the capacity and speed with which we work full time in the company.

Mid Market (51-1000 emp.)
Aug 18, 2018
 Source
Overall Rating:
5.0
JG
Juan Jose G.
Founder
Share
"MUY BUENA PLATAFORMA PARA REALIZAR CAMPAÑAS PUBLICITARIAS"
What do you like best about Robly?

Robly tiene funciones muy básicas, pero en realidad, esas funciones tan básicas, logran una campaña con una publicidad bastante rápida, y genera que los clientes logren tener correos electrónicos con una recepción más rápida. Su entorno es ligero por lo cual los clientes siempre se sentirían mas cómodas.

What do you dislike about Robly?

No tengo quejas sobre el uso y la proporción que Robly me brinda, ya que actualmente incluye muchas buenas características de Email Marketing, lo que lo hace cada día más innovador.

What problems is Robly solving and how is that benefiting you?

nos ayuda crear campañas publicitarias para nuestra empresa

Mid Market (51-1000 emp.)
Aug 03, 2018
 Source
Overall Rating:
5.0
RO
Resa O.
Engineer
Share
"Makes Email Campaigns Easy"
What do you like best about Robly?

The thing I liked the most about this product is the customer service provided. Robly customer service representatives are kind and able to answer any questions or assist with any issues that I might have. I also like the Robly AI features. The Al features allow you to distribute an e-mail blast and it predicts when the customer will open their email. Robly will then send the email at that predicted time. This helps to ensure that emails are opened and not overlooked with the flood of emails a customer might receive over the weekend or at night time when they are away from their desk at work. Another thing that I like about Robly is that it follows up on emails that are sent using the service by checking for any bounced emails or messages that were delivered to spam folders. It then gives you a rate that allows you to view how many of your messages weren't delivered to specified user inboxes.

What do you dislike about Robly?

There is not much that I dislike about Robly but it would be convenient if Robly developed a mobile application. A mobile application would make it more convenient to use Robly from a mobile device. It would also make it so that you don't have to login each time you want to use the service. A mobile application would also allow you to receive notifications of activity on Robly.

What problems is Robly solving and how is that benefiting you?

Robly has allowed my company to personalize campaigns which allows us to reach more customers - ultimately leading to more traffic on our company website. Robly also is beneficial because it allows us to save and edit our campaigns - we don't have to start from scratch each time we have a new campaign or want to make a change to an existing campaign. Robly saves time and increases customer awareness of our company.

Small Business (50 or fewer emp.)
Jul 29, 2018
 Source
Overall Rating:
5.0
LB
Liza B.
Founder
Share
"My time with Robly"
What do you like best about Robly?

The ability to add as many images as I need

What do you dislike about Robly?

I'm confused about how to change each email to address recipient by first name only

What problems is Robly solving and how is that benefiting you?

I am connecting with our yoga students via email that cannot be reached via social media.

Small Business (50 or fewer emp.)
Jul 27, 2018
 Source
Overall Rating:
5.0
AS
Andreana S.
Owner And Director
Share
"Great email marketing site "
What do you like best about Robly?

It’s super easy to use, and they allow follow up sends to unopens, which I love.

What do you dislike about Robly?

Sometimes formatting with columns can be counterintuitive.

What problems is Robly solving and how is that benefiting you?

We can inform customers of upcoming events easily.

Small Business (50 or fewer emp.)
Apr 18, 2018
 Source
Overall Rating:
5.0
BO
Blake O.
Founder
Share
"Great and Reliable! "
What do you like best about Robly?

We used Robly for our weekly newsletter for the past 4 years and we are thrilled with how effective and user friendly it is!

What do you dislike about Robly?

People sometimes don't open the emails, so it can be a little hard to get the word out to everyone.

What problems is Robly solving and how is that benefiting you?

The problem we were looking to solve was to stream line the way we communicate what is happening within our organization. Robly is a wonderful tool to share our upcoming events in our newsletter.

Small Business (50 or fewer emp.)
Apr 05, 2018
 Source
Overall Rating:
5.0
NA
Nicole A.
Founder
Share
"Excellent Service, Responsive Staff"
What do you like best about Robly?

Aside from a decidedly easy to navigate platform, the Customer Service is beyond stellar. Imagine you have a question - be it technical, design, billing or otherwise and you can email for help with a response in under ten minutes, or breezily live chat and get your problem solved in minutes by someone who actually knows what they're talking about.

What do you dislike about Robly?

There is nothing to dislike - honestly. Robly, where have you been all my life?

What problems is Robly solving and how is that benefiting you?

Developing a cohesive email marketing plan, working out persistent design kinks from other newsletter services and integrating newsletter subscription services with the Robly platform via popup sign ups.

Small Business (50 or fewer emp.)
Apr 03, 2018
 Source
Overall Rating:
5.0
DF
Derrick F.
Founder
Share
"Email Made Easy!"
What do you like best about Robly?

The metrics are accessible and clear. Making it easy for me to gauge my clients engagement

What do you dislike about Robly?

So far there is nothing that I don't like

What problems is Robly solving and how is that benefiting you?

Being able to truly manage my email correspondence with my subscribers is a must as I am trying to grow my engagement. This tool helps me to see WHO is actually opening my emails and are they actually clicking the videos and links that I am directing them to. Priceless information for me.

Mid Market (51-1000 emp.)
Apr 02, 2018
 Source
Overall Rating:
5.0
EB
Erica B.
Variable Marketing Manager
Share
"Makes Email Marketing SO easy"
What do you like best about Robly?

Being able to create my own templates is huge for our business. I love being able to control when the emails go out, and not have to wait for a third party.

What do you dislike about Robly?

The dashboard is a little hard to get used to.

What problems is Robly solving and how is that benefiting you?

Immediate connections with customers. Full customization of what the emails look like (message) and who they go to (audience).

Small Business (50 or fewer emp.)
Mar 13, 2018
 Source
Overall Rating:
5.0
EP
Emma P.
Founder
Share
"Best one so far"
What do you like best about Robly?

Very easy to use, clean designs, reports are automated

What do you dislike about Robly?

I like the experience using Robly so far

What problems is Robly solving and how is that benefiting you?

email campaigns - very easy to use, straightforward

Mid Market (51-1000 emp.)
Feb 21, 2018
 Source
Overall Rating:
5.0
Orxan T. avatar
Orxan T.
Account Manager
Share
"Best way!"
What do you like best about Robly?

Our organization is using Robly for about 1 and half years. We are so exicited and happy for that. It was helped us a lot. Robly is the best email marketing application on the market. No any donwload required and everything is working properly though it is web based one.

What do you dislike about Robly?

Tarif plans are little bit expensive. Other things are pretty nice. Even it's working perfect on chromebooks.

What problems is Robly solving and how is that benefiting you?

Email marketing with Robly will give you a huge chance to do your work easily, instead of email chaos and mass emails, Robly is working differently. You will see the difference.

Small Business (50 or fewer emp.)
Feb 16, 2018
 Source
Overall Rating:
5.0
Marcus M. avatar
Marcus M.
Elyria City Council Member
Share
"Innovative and User Friendly! "
What do you like best about Robly?

The system is amazing and very easy to use.

What do you dislike about Robly?

Reporting functions could be improved to provide data for board members.

What problems is Robly solving and how is that benefiting you?

Connecting with Mentors and Community Partners.

Small Business (50 or fewer emp.)
Jan 19, 2018
 Source
Overall Rating:
5.0
LB
Lindsay B.
Office Manager
Share
"Great Value for the service"
What do you like best about Robly?

Our size business is perfect for Robly and their pricing. The ability to search past emails, and very user friendly! The A/B testing is phenomenal. Navigating their website is very easy, but at the same time their platforms are as sophisticated as you need them to be.

What do you dislike about Robly?

The formatting can be glitchy at times. I couldn't do bullet points in one email, and the first name merges didn't work on one of the mailings. Formatting can be sensitive sometimes in lining things up correctly. If you are a very beginner at email programs it might be a little more difficult to figure out some of the more touchy or sensitive areas.

What problems is Robly solving and how is that benefiting you?

reaching a broader audience and the ability to customize searching have led us to increase our ad revenues. I love the fact that we are able to do A/B testing. Seeing which subject lines get more open rates allows us to tailor our emails to what our market is drawn to.

Mid Market (51-1000 emp.)
Jan 16, 2018
 Source
Overall Rating:
5.0
AS
Amber S.
Communications And Marketing Manager
Share
"Excellent, Affordable Option"
What do you like best about Robly?

To be frank, I found out about Robly through a typical cold call sales pitch. I was interested to see how it was different than similar tools like Constant Contact and Mail Chimp. In my opinion, the tools are all so similar, but what I like most is that I feel like a valued customer because it's a smaller company.

What do you dislike about Robly?

There is nothing about Robly that I dislike at this time. I've been using it for about a year and have had no issues.

What problems is Robly solving and how is that benefiting you?

I find the process of creating and sending an email, from start to finish, simpler and faster with Robly. It's more user friendly than similar tools.

Mid Market (51-1000 emp.)
Dec 30, 2017
 Source
Overall Rating:
5.0
KF
Kristine F.
Manager
Share
"Attractive thing."
What do you like best about Robly?

The most attractive thing about Robly is the simplicity with which you work, with Robly I can make the Emails with an exclusive design in a matter of minutes.

What do you dislike about Robly?

I do not like at all the design that Robly owns, clearly the designs of the Emails are good, but the design of the software as such, does not encourage at all to work.

What problems is Robly solving and how is that benefiting you?

I reduced the time it took me to design the Emails, now I do the Emails in a matter of minutes without worrying.

Small Business (50 or fewer emp.)
Dec 28, 2017
 Source
Overall Rating:
5.0
Grant R. avatar
Grant R.
Owner
Share
"Everything most businesses need from an Email Marketing program"
What do you like best about Robly?

I don't need to figure out the best times to email or have to worry about following up with customers that didn't open the email... its all auto.

What do you dislike about Robly?

It does lack complex email segmenting like other higher end competitors.

What problems is Robly solving and how is that benefiting you?

Robly helps save time on tracking and figuring out details of a successful email campaign. We have seen better click-through rates by using Robly's auto features.

Small Business (50 or fewer emp.)
Dec 26, 2017
 Source
Overall Rating:
5.0
Sara E. avatar
Sara E.
Owner
Share
"Easy to use robly"
What do you like best about Robly?

We found Roblt extremely easy to use and very cost effective. The features are also great. Their customer service is top notch too anytime we had any issues they were address promptly and effectively.

What do you dislike about Robly?

Nothing we have had no issues that have been such that we would dislike it.

What problems is Robly solving and how is that benefiting you?

My newsletter looks great with Robly. It is easy to customize and change. I've benefited from not paying a professional to market for me.