Robly Reviews: 4.5/5 — Highly Rated

Great support staff. I always get my questions answered quickly. Also appreciate the ease of scheduling emails and I especially like the OpenGen feature.

My main complaints have to do with Robly's editing program. It's difficult to get my emails to look exactly like I want them. I have trouble inserting images where I want them to go. Spacing is often a problem as well. For example I will try to center an image or add padding but the editor is unresponsive no matter what changes I make. That can be frustrating because my emails don't look as professional as I would like.

We sell books and have seen an uptick in our sales thanks to Robly.

We like that there is no extra step to reach out to those who may have missed your first email with the OpenGen feature as well as the Robly AI feature.

Need to create an organizational, folder type scheme. We have several email campaigns going out and need to organize them by our target audiences.

We are getting more contacts opening our emails, either because they see it twice (OpenGen) or it's hitting their Inbox right when they usually check emails (Robly AI). As a result we are getting more click-thrus.

i like the resend feature that automatically resends emails to NON opens. with other tools it is more manually driven.

they are harsh about spam complaints. they forced me to delete emails of actual customers because we got too many spam complaints for their numbers.

trying to renew subscribers is my goal. not sure of the results.

The transfer from ConstantContact was seamless. Love the templates.

I have been having a lot of issues when I am searching through my contacts to add them to different lists. It will kick me out (with the uh-oh screen), or not find the person by email address.

keeping communication with clients

Easy transition to Robly. Creating a email is easier in Robly than two other services I have used. Robly was the cheapest too.

I would like to see additional reports added about contacts growth.

Weuse email to sell tickets to our events.

Non-profit rate saved us money..Very important.

I don't like the limited features available for design.

We were not having any email related problems when we switched.

Robly is mostly intuitive so you don't have to waste a lot of time readingUser Manuals or watching videos where 80% of them are irrelevant to what you are doing

To add a photo to your mass eMail is tedious and and a bit overly complicated...

Following up with clients and keeping our brand in front of them

The system is very easy to use. I really like the email editor. It makes it very easy to use and create custom looking html emails fast.

I wish there was a way to create a custom template and save it outside a campaign. Maybe there is but I have not found it.

Follow up is key to any marketing effort and robly just makes that easier.

Most of all I like the pricing versus Constant Contact which I have used for many years. I also like the cleaner interface.

I don't like the fact that when I edit a template the fonts get changed and are resized resulting in an awkward looking finished product if I forget to send myself a test.

Communications for customers and prospects.

There are two things that I love about Robly. One, it is very user friendly. Even if you had no experience with email marketing, you could find your way around on Robly with very little help. The second thing is customer service. This is big for me and someone from Robly is always there to help me when I have a questions either by phone or online chat.

There's really nothing I don't like. Sometimes the test email doesn't come through, but that's really all.

n/a

The pricing is reasonable, the service is great. The templates are decent. It over all does what it needs to.

I had to dig a bit to look for some feature. i was actually looking at other email services because I need a way to put new subscribers on a starter list and then move them over. I figured out you offer this and will explore this more. Maybe a more visible feature list would be good.

Robly is easy enough that I can put non tech employees on the the newsletter task easier.

It does the job of e-marketing and at half the price I was paying for Constant Contact.

It is not as flexible when I am trying to use html formats for my output. We don't use many template as we design our own artwork and text. If you are a raw novice and want to use the simplest product, this is probably it. I cannot control the size of the e-mail display.

The support team has been good about helping us with any new challenges.

Our organization was mostly drawn to Robly because of the pricing. We are saving about 50% of what we paid Constant Contacts. My hopes are that Robly will keep their pricing structure for many years to come.

I do not like the notes area. The writing area is far too small and needs to to be opened up so I can write up to 50 words and able to see everything at once. Secondly, I do not like that one is forced to opt-in confirmation - this was NOT required in Constant Contacts. We easily had 50% more signups with Constant Contacts then we do with Robly, meaning our signups dropped considerably the day we switched.

Our goal is to keep donors updated on the activities that happen in our organization. In addition to keeping our donors updated, we notify our publication subscribers when the next issue appears on our website. Lastly, we use Robly to sign up conference registrants.

Robly is very friendly and from original consultation to set-up was active and knowledgeable. The best part was that they were able to cut my e-mail marketing budget to a third of what I was paying before. For a small business and non-profit ministry, that is huge. Great templates to choose from and easy to use.

I am having trouble with anchors not working in e-mails. Not sure if that is user issue or Robly issue. Also when I create a new campaign and have everything set up, I don't need to be prompted whether I want to redesign it or continue on my current design. Please add a survey function. That would be helpful for my business.

The affordable rate has been a huge blessing, opening up money for use in other areas. The intuitive design was easy to teach co-workers how to use.

The customer support,, the pricing, and the ease of producing a great looking newsletter quickly are why I use this platform

I really don't have any big beefs. I would like to have higher open rates but at this point don't want to pay extra for the Open Gen. I'm just trying the AI option but what is nice is that there are options to have an economical product but still have premium options that you can select.

The traffic to my website doubles every time I send out a newsletter.That makes it a worthwhile activity to continue!

I will say this - Constant Contact is a great service, with a myriad of templates to choose from, and a very clean and simple interface. Not exactly sure how I stumbled across Robly, and I was given a sales pitch by a very knowledgeable team member who informed me of some innovative technology the brand was putting forth - AI Sending / etc, was the one that sold me. Plus saving over a thousand a year helps too ;)

Only feature I wish Robly offered to their users was geotagging where your client list is opening their emails. CC doesn't offer that as well, but the technology does exist....

Email Marketing has gone down and down over the years, so Robly is offering solutions to help quell that

Robly is perfect for my small business. We are short on time and need to do everything at once, so having the easy templates and intuitive navigation saves us a lot of time when putting together our campaigns. OpenGen gets us more opens, meaning more sales! Also, the chat with the customer service reps is amazing! They respond quickly and accurately and can help me solve the problem in minutes.

I wish there was a direct way to do A/B testing, also if you could do a retroactive OpenGen. There are a number of work arounds for this, but it would be great if there were direct ways to do these things. Other than that I think that Robly solves a lot of small business's problems. I also wish the blog was more active and gave more insight on email marketing. .

Getting beyond the basics of email marketing. Robly has helped a great deal in that department because we are able to focus on strategy, rather than figuring out HTML and design.

Nothing out of the ordinary. Does prove to be a cheaper option in the short-term.

Limited capabilities. Doesn't provide many automation options.

B2B Email marketing. We are nurturing relationships.

The updates have made the site easier to use and for email campaign uses and actual email creation it works decently well for us - but as a contact list it is more frustrating to use. The easiest way is to manually input contacts, but even with individual contacts, it requires irrelevant information to be input when I only have/only need an email address. I also wish there was an ability to organize our campaigns that aren't just one long list or just in general more visual organization ability. Can we get any updates/help on these issues? Thanks,

See above, and....That I can't give one contact more than one email address.

getting rid of business cards after I scan them in and then in to Robly.

The interface is fairly easy to use with drag and drop functionality

Can be lagged and I need to constantly save because the automated save feature doesn't always work.

We are able to communicate with potential clients outside of our CRM database, which is a benefit to not using our database space until our prospects have been converted to clients

robly nos a permitido que tengamos un mayor rendimiento y productividad en nuestra empresa gracias a que nos proporciona un sistema automatizado, y también al aumento de visitas y captacion de clientes potenciales incrementara significativamente, es muy facil de usar y se puede tener acceso a varios usuarios al mismo tiempo. Su interfaz es limpia, organizada y me parece atractiva, puedes realizar y optimizar tus campañas por correo electronico que permite obtener los mejores resultados para tu empresa o negocio.

nuestra experiencia con robly a sido hasta los momentos buena, pero creo que deberian mejorar algunas cosas como por ejemplo cuando vamos a editar contenido se hace muy tedioso ya que hay que repetir pasos a cada momento, si mejoran esto ahorraríamos mucho tiempo y esfuerzo

desde que implementamos a robly en la compañía nuestro rendimiento y productividad aumento en gran medida , ya que al automatizar las campañas por correo electronico y nuestro plan de marketing ahorramos mucho tiempo y esfuerzo de los trabajadores lo que es un ahorro para nosotros de tiempo y energía de empleados y ahora podemos canalizar en otras areas, ademas realizamos segmentacion de clientes potenciales , esto nos brinda la oportunidad de tenerlos siempre interesados y actualizados de nuestros productos

Robly is a platform capable of developing many advances in the business sector and exactly in the marketing of a company, its ability to send various campaigns and manage each of them, makes marketing a little more automated compared to other platforms that it offers this type of service. One of the factors that most caught my attention are: - It is capable of sending campaigns in general, since with the selection of a button, a campaign would be sent to all registered subscriptions, an automated function without any doubt. - Robly offers ease when creating campaigns, providing various buttons that serve to add information much faster in each of the campaigns.

This platform offers very good positive characteristics which stand out a lot during the experience of each user, and achieves an efficiency in the work done in the long term, however, Robly has some negative factors which have significantly affected my experience, these factors they are: - Robly does not offer very good designs with respect to the templates available to apply in each campaign, it offers very unpleasant designs and there is not so much variety in them. - This platform is very nice with respect to designs, since currently the design that you use in your UI is very unpleasant, it is not comfortable since it does not offer colores or a correct order for each of the sections of the platform. I would really like a much more attractive and comfortable design.

Despite these positive and negative factors mentioned above, I have had a pleasant experience with Robly, since this platform has helped me to create campaigns much faster in the company that I currently work. Robly has also helped me manage campaigns from my cell phone, monitoring every movement and every new subscription from my mobile phone. I hope Robly continues to help me in this way in my company.

I love the simplistic approach to email sending that Robly brings. They have a simple user interface with very few steps to get your email out to the people you are trying to reach.

They definitely need better segmenting options with contact lists. They currently don't offer the best options in the industry, but they do listen to recommendations and try to improve the product as quickly as they can.

I am able to diversify my sending more, as well as cut down my launch time for the emails I send.

It is a very good email marketing app and service. Very easy to use and good service

I didn't like the price, I think it is too much for this service.

Getting more opens for our campaigns.

My favorite feature about Robly is its originality as software! Robly has allowed our company to grow significantly, due to the facilities that Robly provides, such as its modern user interface, the management of mass emails with purely professional features. I really like the facility of automatic publication on the web and on the social networks that Robly allows, thats the reason why it is a highly developed software.

In my opinion Robly is very complete tool that it is very difficult to find weaknesses in it, but it would be a good idea to add more templates for the elaboration of campaigns.

It's has really helped our company on a large scale, due to we can save a lot of time and effort in the preparation of our campaigns, simply Robly acts as an automated tool that guarantees direct contact between our users and customers.

With Robly we have the ability to handle all types of high volume email and its user platform is current, accessible and simple to create emails with highly professional features. The support service is very receptive, solving the unexpected that you have at this moment immediately and with a very clever clarification.

Taking into account the negative of Robly manifest that the values ​​of the prices are high when the software is acquired, it is necessary to diminish them a little and thus perhaps to have a better catchment. It has few tools, when it is used in portable devices (Android).

Customers have multiplied by sending promotions that are created in Robly and by the excellent service that is delivered at the most appropriate time for opening, sales have also risen significantly and all for the magnificent campaigns that we develop.

I love using this product, especially the fact that it is so user friendly.

I don't dislike anything specifically and I am satisfied with the product

I have used to for solving various workflow problems.

It is the solution to the marketing automation of email based on the cloud that increases the opening of email campaigns and subscribers With open gen, the campaigns are sent back to those subscribers who did not open their first campaigns sent in a period of 1 to 10 days with a different issue than the one sent to the beginning. It has many templates with unique style to create marketing campaigns easier with a very attractive professional presentation for subscribers

I would like to be able to enlarge the size of the images using the drag function in the corners to be able to set the size that I want it to be and not the one that is predetermined in each template that has the option to enter images

I avoid working with the automations that can be done in the marketing area with advantages of creating campaigns and attract more subscribers and more sales that benefit the company and having a good use of Robly I do a good team work with this platform

The prices are very comfortable, all the plans they offer seem very good Robly helps me save time by sending marketing campaigns because it does it for me at the most precise time for subscribers to open the mail and can visualize the campaign sent. Robly's Open Gen features have significantly reduced the number of subscription cancellations for us I can send more professional marketing campaigns with creative and original content thanks to all the templates that Robly have

I do not like robly that does not offer the possibility of creating color palettes and manually enter each color code in each email that is sent

Robly performs a pretty good and useful marketing because it makes a good advertising campaign without spending a lot of time and money, besides that the clients are informed with each campaign that is launched.

very opportune to have Robly and we think it's very good because through it has helped us to market our mail to streamline our promotions of the products we have available, is a very appropriate software for commercial use is easy to use, its design is attractive and dynamic, it is stable and fast when using it. good stability on your platform.

We analyze that your cost values ​​are high when you purchase the software, you should download them a little bit, Robly's emails take so long to arrive, it has few templates, when it is used in Android mobile devices it is very slow, its functions are very basic and simple, they must improve their features, the reception of emails is very slow, they must improve automatic responses

It is highly recommended when looking for the solution of Marketing by email, we have solved enormously improve the rates of email campaigns, incorporating images, texts, borders, dividing lines, funds, it is very practical and reliable to have it at our disposal