Robly Reviews: 4.5/5 — Highly Rated

Easy to use - so quick to get ahold of a customer service rep instantly via chat.

Not everyone is familiar with Robly and emails went to spam

Newsletter to volunteers

The easy of navigating through all of the screens.

I honestly can't say there is anything I dislike.

Robly solves the limits of how many emails can be sent with Outlook. This makes mas email possible.

Personal contact with employees that remember your name is a big deal to me. Also i like the discounts you give out from time to time...

Nothing... I really like everything so far

We get many who sign up then never work or open our emails. You recognize this and remove them from my site...

I had been using two of the most "well known" email marketing companies. Open rates have been the best with Robly.

Don't dislike anything about Robly............

Added income.

Robly replaced a competitor and we have loved using this marketing tool! It takes no time at all to send out an eblast that is professional and fun! The reports help us know how we are doing. It is very user friendly - anyone with little computer experience could look like a wiz using this program.

they do not approve our return email...they are picky about what email you can use.

Marketing can be so expensive - the newspaper is thousands of dollars! With Robly we can reach out to all of our customers for less than $500 a year!! Other competitors are more expensive and have the same features that Robly offers - they have helped our practice greatly!

I really like that I can put together a nice looking newsletter. It's simple and it is not hard to learn all that robly has to offer.

I don't like that sometimes the picture files (depending on the picture) will sometimes not be uploaded because of size.

We are trying to be better at contacting people and letting them know what's going on in the company. We are doing this through email and social media. Through robly, we have been able to help solve this problem.

We brought a fairly large list of international customer emails and got great help porting it over from Robly staff. We can segment and organize our list in a million different ways, and test out different subject lines, sending times, etc. They seem focused on the needs of small businesses and non-profits who don't have a big marketing budget or consultants, and that's very helpful to us. The available graphics and templates for emails are good, and you can look under the hood at the html if you get frustrated with formatting. As a long time Constant Contact user, I'm really pleased with Robly.

Not much, really. They use a lot of light gray text and graphics (like G2crowd does!) that doesn't offer enough contrast, so I'm always swapping that out for plain, high-vis black text and borders so our emails can be clearly read on any device. That is really critical for us.

Their tools have helped us refine our sending times since we have customers all over the world. The list segmentation tools have worked well and we can reach the groups of customers and potential customers we want with newsletters, sales posts, etc.

Robly is pretty simple to use. The only problem I had was not saving my work enough which only happens a couple times. But I recommend it to other business owners all the time.

The fact that your work is not automatically saved.

I've been able to do a quick campaign or program out to my customers several times now.

The Price! Cheaper than Constant Contact and no annoying follow up sales calls. Plus they are available for help easily.

Metrics are a little simplified, but enough for our purposes.

Got rid of ancient paper newsletters for electronic ones. Also able to share sales and promotions faster than our CMS system can

Lots of templates, easy to use and the price.

There's nothing that I dislike. Even better is the price.

I sent out emails as reminders and I went in and sent them up for the entire year.

The best thing about Robly online is its user friendly interface! You cannot make the process anymore streamline! Then when it comes to customer service these guys cannot be topped! Not only are they friendly, they are also extremely knowledgeable when it comes to imorting/exporting and providing valuable reports that assist in giving our company the view in value with the Robly service. If you have Constant Contact, you made the first step. But if you really want to get the best bang for your buck and generate results then only the Team at Robly will take the time to make sure you are getting just that! Thank you Robly!

Really could work on making some slightly larger templates. The 600pixel wide is a little restricting at times but with the follow through on service and the OpenGen Feature it more than makes up for it!

Right off the top we saved our company roughly $750 for the year! That is huge! Give Robly 15 seconds and they could literally save you a ton! No pun intended. (Yearly payment option though, just wanted that to be clear) But if you have a business that really generates a web presence than you need to pay for that year in advance!

I love how easy the interface is and how customizable the templates are, but mostly I love their excellent customer service! I also eally like their Open Gen feature.

I haven't found anything I don't like yet

Their OpenGen feature is excellent

We love using Robly's intuitive platform for email within our non-profit. We switched from Constant Contacts to Robly to 1) save money and 2) well designed templates. They are constantly adding new template designs, and their drag and drop features are so easy. The analytics are visual and easy to dig into. We are so happy with our switch to Robly and highly recommend.

There is no major flaw in Robly. I wish there was a way to integrate with our new eTapestry software though!

We are solving the problem of how to speak to our audiences consistently through a visually pleasing medium. We have utilized Robly to accomplish this.

The automated accuracy and the ease of the newsletter layout tools.

Don't really have anything that comes to mind.

I am solving my promotional and marketing issues with Robly and building a newsletter following.

I used a competitor for years, and I can say that I couldn't be happier switching. With the addition of the OpenGen and RoblyAI, I can safely say that both my open and click & open rates have never been higher. I was skeptical to switch at first since I had never heard of Robly, but it was a great decision in hindsight. We get more opens, more clicks, and pay less money. Robly delivers on what they promise.

The only negative I will say is that Constant Contact seems to be able to update their reports faster, and more "real time" them Robly. However, having to wait a little bit longer to get the data isn't that big of deal.

We sell specialized diesel diagnostic equipment at DieselLaptops.com, so we are in a very niche market. We rely on word of mouth, SEO, social media, and our email marketing campaigns. Using the emails to showcase other products and solutions for this industry has worked very well for us.

It is easy to use with easy access to support. It is very cost efficient

I would like to see more templates available for usage/

Ability to reach various leads through drip marketing campaigns and tracking who is interested to follow up with a personal call or email.

Robly is easy to use --- easier than Constant Contact --- and the brief instructioin videos are excellent.

We have no issues in using the product and are very pleased with the product.

We are a the Outreach and Social Justice Office of St. Thomas the Apostle Catholic Church and we use it to provide updates on our activities and call people to action on social justice issues.

I'm so thankful we switched from Constant Contact to Robly. I have so much more confidence that the content we take the time to produce will actually be seen by the individuals we send it to. Thanks to Robly, I can easily create beautiful emails and send them to a specifically crafted list of people and KNOW they'll be sent at specific times that work for THEM! THAT'S GENIUS! Robly saves me a lot of time and I'm showing my coworker how to use it tomorrow so we can start to send even more emails out as a company and better utilize this resource.

I don't get clear data about what links people have clicked. I'm currently using Bitly to try to better track those clicks. That's an additional hassle I'd rather not mess with. If I use the same Bitly and post the link anywhere else the data gets distorted based off clicks from social media. I'd rather just get it directly from you guys in an easier to understand fashion. I would also like to be able to change the size of pictures easier.

Saves time, improves distribution method, and gives better data about reads and bounces.

The design is awesome! I also like that we can send to the people who did not open it a few days later.

No issues to mention at this time. Thank You

Lead generation

The two main added features (AI Sending and OpenGen) have been incredibly helpful for us. With clients spanning the entire country, it was always tough to figure out when to send our mass client emails. With AI sending, it takes the guesswork out of it. OpenGen sending has also increased our open rates by 10% and led to sales we would have previously missed out on. It's also very easy to use. The drag and drop boxes make creating great looking emails incredibly easy. It's also less costly than competitors!

Reports only show email addresses rather than client names. The emails (at least our template) hasn't fully optimized for Gmail on android devices in portrait mode, but displays perfect on iPhone.

Mass marketing email solution. It's the best email client server we've used so far. It has led to a larger open rate than we were getting before, and increased direct sales from an email campaign.

I appreciate the personal support and concern that everyone that I have had contact with at Robly has given to my account. Robly has the best customer service of any service that I have used since I have been online starting in 2008. I strive to emulate that service in my businesss I also like the fact that there are 3 pricing tiers to choose from to meet the needs of each business.

When I send to a 50,000 person list, it takes a couple of hours for all the emails to be sent. I wish it were a little faster.

Driving traffic to my websites through my email lists. Increased traffic is the benefit that I have realized.

The ease of use is amazing and the customer service is so much better than any other service I have used.

I can't find anything I dislike about the service.

Keeping in contact with my customers on a weekly basis.

Robly helps get the message out and read. Their intelligent software analyzes when my customers read their email and then sends my message at that time. Very smart idea!

I wish there was a way of having more creative "word art" when putting together an email message. Such as "call outs", " balloon/bubble messages" and "banners"

Robly helps me stay in touch easier with my customers.

I love the ease of formatting, the feature that sends it to people at their peak open times, and filtering options. They've thought of everything!

The only thing that was hard to figure out was the mail merge field feature.

We were looking for a lesser expensive program but without giving up features. We found it!

The best part of Robly is its reasonable price!

It's not so much a dislike but a preference to insert images where the curser is placed. At this time when inserting images into a content box it is automatically placed at the top and needs to be moved through text to position in desired location.

Attempting to improve community engagement and business recognition. Since changing to Robly AND changing marketing strategies there has been a slight increase in sales.

Easy to use & effective marketing tool. Robly was recommended to me and I'm glad I took the advice.

Nothing is difficult with Robly so I have no criticism.

Communicating with my customers never was easier.

Robly makes managing our email campaigns a real pleasure. We used Constant Contact for many years and Robly's user interface and email design features are head & shoulders superior to Constant Contact. I like the report that shows a ranking of the "opens" with the open frequency and it helps to be able to schedule resend to those who don't open in one quick click at the time we schedule emails to be sent.

This isn't a dislike, but...not sure how that feature works that attempts to put emails in front of people at the right time. I'd like to be able to track each contact to see their history of opens or click throughs....there's probably a way to do this, but we haven't figured it out.

I don't have to return to the email to schedule resends.

The ease of creating lists & managing contacts. It helps keep things super organized and focused. Since I work in PR, I'm constantly sending out blasts for various reasons, and Robly helps keep things streamlined in terms of contacts. I also love the very user-friendly/easy-to-read way Robly breaks down campaign stats.

One thing I would love to do is use previously sent campaign templates for future/new ones. So it's basically like re-opening an old one and converting it into a new one.

I've been able to streamline my press releases & event invites much better than before (I used to bcc 300 people on one email which isn't the greatest look). I've also been able to create more aesthetically pleasing blasts, which is always a plus when trying to get people to read your email, much less open it.

First of all, the emails look good when a person opens them. They're very professional. I love the auto gen and Robly Open. Makes me confident my email will for sure be seen.

One tiny thing (and I'm sure it will be enhanced eventually)...I'd like to embed photos easier within the text box. Not all text boxes can have an image with text wrapped around them. One thing I find really annoying is when I enter a wrong password and I have to re-type my full login name. Why not just clear the password part? It's guaranteed I'm going to enter the wrong one because I only have about 114 passwords to try remember. Just an annoyance that could be fixed.

Easier to stay in contact with my customers and prospects.

I love the Open Gen feature! I was skeptical that it would add 50% to my open rate, but it turns out that it really did. Better price, better results. Very good product.

I wish Robly supplied photos in a photo library.

We're solving the communications issue with our customers. Robly has made it easy and cost efficient to stay in touch.