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Robly Logo
Robly
Email Marketing Simplified
4.5
(911)
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Robly Reviews & Product Details

Robly Overview
What is Robly?

Robly is an email service provider for businesses of all sizes. It specializes in supporting charities, nonprofits, education sections, and religious organizations. Backed by AI technology, Robly helps beginners and experts achieve up to 50% higher open rates and grow email lists up to four times faster. Robly’s tools dynamically deliver emails when subscribers are most likely to open to maximize engagement. Robly was recognized as a 2022 Email Marketing Data Quadrant Award winner by SoftwareReviews.

Company Robly Email Marketing
Year founded 2014
Company size 11-50 employees
Headquarters New York, NY, United States
Social Media
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Robly Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Robly Features
A/B Testing
API Access
Analytics/Reporting
Automated Responses
Bounce Management
Campaign Scheduling
Contact List Import/Export
Custom Fields
Customizable Templates
Deliverability Tools
Drag-and-Drop Editor
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Tracking
Event-Triggered Email
Geolocation Tracking
Integration with CRM
Landing Pages/Web Forms
Mobile Optimized Emails
Multi-channel Marketing
Personalization
Real-Time Analytics
Segmentation
Social Media Integration
Spam Testing
Subscriber Management
Survey/Poll Management
Template Management
Unsubscribe Management
Robly Media
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Robly Screenshots
Robly screenshot 1
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: June 26, 2025
Robly Logo
911 Robly Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
Jun 01, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Robly"
What do you like best about Robly?

It’s been a useful tool to make lists and send information to everyone!

What do you dislike about Robly?

It’s limited in the newsletter layout options

What problems is Robly solving and how is that benefiting you?

It’s nice to be able to tell how effective our newsletters are.

Mid Market (51-1000 emp.)
Feb 20, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great Email!"
What do you like best about Robly?

Robly ensures that your email campaigns are read by your recipients. This functionality has proven to increase open rates to as much as 50%.

What do you dislike about Robly?

Like is true with any startup, there is a lot of change that can sometimes feel like it's from out of left field. If you are signing up to work at Robly, or any other startup, you should be ready to be adaptable to change everyday and wear many hats at the company. For some people, these are cons. For others, this is opportunity.

What problems is Robly solving and how is that benefiting you?

Robly ensures that your email campaigns are read by your recipients

Small Business (50 or fewer emp.)
Jan 24, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Affordable alternative to constant contact"
What do you like best about Robly?

I like the design styling and the ease of use of the drag and drop features. I know in my mind what I want an email to look like but I’m not a graphic designer. Robly tools make it easy for me to make my email layouts a reality.

What do you dislike about Robly?

Sometimes the text line breaks look correct in my layout and preview on screen but when I send the test email the line breaks have shifted. For instance, a sentence that takes two lines on preview may run over into three lines With just one word on the third line. This is frustrating

What problems is Robly solving and how is that benefiting you?

We used to have constant contact- robly was much more user friendly, mobile responsive and the design style is more modern. I can immediately pinpoint a constant contact email and it kind of Disengages me off the bat. Robly is Also around half the cost of constant contact.

Small Business (50 or fewer emp.)
Dec 22, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Robly review"
What do you like best about Robly?

I love how easy it makes it to track emails sent, if they have been opened. The number of opens has increased greatly since using this.

What do you dislike about Robly?

I do not really dislike anything. It is a very easy system to operate

What problems is Robly solving and how is that benefiting you?

I’m increasing the market we are advertising and able to track the number that are interested

Small Business (50 or fewer emp.)
Nov 14, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Excellent service. "
What do you like best about Robly?

What I like best about Robly is the way it's set up and the ease with which I can get help, either by chat or phone. I recommend it heartily.

What do you dislike about Robly?

Maybe the price (can't be the free ones)

What problems is Robly solving and how is that benefiting you?

Communicating with my supporters.

Mid Market (51-1000 emp.)
Nov 05, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Lets get this flying"
What do you like best about Robly?

You are able to use this program whatever your experience is. You can run it from intermediate to advance knowledge of these types of systems. The analytics portion of this program is great and works well.

What do you dislike about Robly?

It doesn't offer a variety of selections for drop downs. you have to manually enter certain fields that you want. It takes unnecessary time to do this and would be a swifter transition if it offered it.

What problems is Robly solving and how is that benefiting you?

analytics reporting

Small Business (50 or fewer emp.)
Oct 30, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Awesome Marketing"
What do you like best about Robly?

I love how there are so many template designs to choose from. The prices on Robly are also quite amazing and very affordable

What do you dislike about Robly?

I absolutely have no dislikes for Robly at all .

What problems is Robly solving and how is that benefiting you?

Robly definitely helps me in the marketing field and getting my business seen and heard

Small Business (50 or fewer emp.)
Aug 27, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"rapidez en el envio"
What do you like best about Robly?

Robly envía y recibe correos electrónicos a cada persona que se suscribe. A pesar de tener muchas características que gustan, lo que mas me gustaba es la rapidez con la que se envían los correos

What do you dislike about Robly?

Está enfocado a grandes empresas ya que el precio es elevado debería tener alguna adaptación o plan para que las pequeñas empresas puedan beneficiarse de esta herramienta tan útil

What problems is Robly solving and how is that benefiting you?

Hemos obtenido un contacto más frecuente con personas que están suscritas eficientando así el proceso de envío de información

Small Business (50 or fewer emp.)
Jul 30, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Robly is easy to use and does a great job at streamlining communication with donors"
What do you like best about Robly?

Ease of access, use and website interface

What do you dislike about Robly?

so far, the components we (mostly database communication) are a thumbs up

What problems is Robly solving and how is that benefiting you?

Collecting and marketing to our database through mass email

Small Business (50 or fewer emp.)
Jan 18, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great Experience"
What do you like best about Robly?

I like the OpenGen feature. It's worked well for us, getting additional opens.

What do you dislike about Robly?

I like Robly's ease of navigation, much more user friendly -- Thanks! I don't really have any dislikes now.

What problems is Robly solving and how is that benefiting you?

We are attempting to share the exciting life transformations happening at our facilities. We can't do this if we can't get our emails opened.

Small Business (50 or fewer emp.)
Oct 10, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Overall nice tool and good customer service"
What do you like best about Robly?

Email editor is pretty good & overall it's user friendly. The OepnGen does seem to generate additional opens although I am not sure how many are repeats as I have had complains that people receive our emails twice even if they open the first one. Support team are responsive

What do you dislike about Robly?

Sign up tools are very basic so we are using other tools instead. There are not enough integrations with other essential third parties so there is an element of manual work that could be avoided.

What problems is Robly solving and how is that benefiting you?

Improved open rates compared to previous provider

Small Business (50 or fewer emp.)
Aug 17, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Getting the Word Out is Easy with Robly"
What do you like best about Robly?

I was sold on Robly when my account rep gave me a personal tour and followed-up. It gave me the sense that I could be supported by a person, not just a web site or a customer support rep. The pricing was a bit better than the competition and that's always helpful. I particularly like the features that learn about the recipients opening habits and adjust to their needs. That's smart.

What do you dislike about Robly?

The design interface is a little clunkier than the competition and not as robust, but I'm getting used to it. I also don't like that I cannot adjust the way I view each contact. For example, I cannot view by company name - just name and email. Lastly, I think that the way campaigns are displayed could use some improvement.

What problems is Robly solving and how is that benefiting you?

As I said, it's great that the software can learn the habits of a recipient and adjust the send time.

Small Business (50 or fewer emp.)
Jul 03, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Robly has been an easy transition."
What do you like best about Robly?

I love their template builder software. Much easier to use than the competition.

What do you dislike about Robly?

I have a lower open rate with robly, which makes me think more emails are ending up in spam.

What problems is Robly solving and how is that benefiting you?

Gaining more market share.

Small Business (50 or fewer emp.)
Jun 13, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Good product"
What do you like best about Robly?

Ease of use, good features, responsive live chat support.

What do you dislike about Robly?

Some FAQ support articles use obtuse language when attempting to answer questions.

What problems is Robly solving and how is that benefiting you?

Not sure.

Small Business (50 or fewer emp.)
Apr 13, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great for Beginners! Missing a few things though."
What do you like best about Robly?

Robly is user friendly and is great for beginners and people who might not have the "eye for design" I like that you can create different lists for different market segments.

What do you dislike about Robly?

You cannot have videos play in the email, it must be linked away. I wish you could save aspects of a campaign that you would like to put in all emails, so that it adds it automatically (is. contact information at the end)

What problems is Robly solving and how is that benefiting you?

We are working on targeting our specific market. Robly has helped with the data showing with lists were getting the best responses.

Mid Market (51-1000 emp.)
Jan 23, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great price, great service"
What do you like best about Robly?

The price was right and the program was very easy to use.

What do you dislike about Robly?

I couldn't figure out how to integrate the software with WordPress, which was my reason for switching.

What problems is Robly solving and how is that benefiting you?

The product had great analytics information.

Small Business (50 or fewer emp.)
Nov 30, 2016
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"A great design for a simple user experience"
What do you like best about Robly?

I like Robly's user friendly design. It's easy to pick up and run with. I was able to recreate the email template I had designed in the program we were using previously. I am also very happy with their one on one customer service. I prefer to talk to a person, rather than email back and forth, and I've always been able to get in touch with a live person when I call in. In addition the sender reputation Robly has is great. I never have problems receiving mail in my inbox, and they automatically remove emails that hard bounce from my list.

What do you dislike about Robly?

I am not able to use the email build tool in my Chrome browser. I have to switch over to Edge to use it, which is a minor inconvenience, but it took me quite a bit of wasted time before I figured out that it was a browser issue causing HTML errors and huge empty spaces in my test sends. Once I started using a different browser to do my build, I have had no error issues.

What problems is Robly solving and how is that benefiting you?

I am solving issues of increasing open rates. I love the features that resend the same e-mail with a different subject line within the amount of time I specify. Another little feature that is so simple, but I love, is the automatic post to twitter, that I can edit. It's just one more time saver that helps expand my brand footprint.

Small Business (50 or fewer emp.)
Aug 09, 2016
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Fairly easy to use, better results than past company I was using."
What do you like best about Robly?

Results are easy to view. Opengen feature works well.

What do you dislike about Robly?

Can not copy changes from one template to another. I have to add in my logo and contact information every time I start a new campaign.

What problems is Robly solving and how is that benefiting you?

Trying to generate more business with awareness through email marketing that actually gets looked at.

Small Business (50 or fewer emp.)
May 25, 2016
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Amazing Experience"
What do you like best about Robly?

I can only say great things in regards to switching over to Robly. The transition was as easy as can be. The team at Robly did it all for Radiant. They also spent time on the phone building templates for our campaign that we regularly send. The training was very through, with contact to reach out for if you missed information that you needed to complete the look you needed for your email.

What do you dislike about Robly?

At this point I have nothing I have been using Robly for 4 months.

What problems is Robly solving and how is that benefiting you?

The main focus is for us to touch our customers weekly with industry information and updates.

Small Business (50 or fewer emp.)
May 23, 2016
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"I had an easy transition to Robly, and good success with my emails."
What do you like best about Robly?

I have found that the Robly Op-Gen approach coupled with the AI does result in more emails being opened. The system is simple to navigate, and easy to use. Chat support was easily available, and always knowledgeable

What do you dislike about Robly?

There is nothing to dislike. The system is simplicity itself.

What problems is Robly solving and how is that benefiting you?

I am doing email marketing. I have realized better results in the form of a higher percentage of emails opened.