Robly Reviews: 4.5/5 — Highly Rated

Robly is a very user-friendly and cost-effective marketing tool. It is easy to add and delete email addresses and segment mailing lists. I also appreciate that previous campaigns are saved, allowing for easy duplication and editing.

I've been using Robly for nearly a year and haven't found anything I dislike. Whenever I've had a technical/support issue, I've received a quick response.

We use Robly as a primary marketing tool to reach a wide audience for a very low cost. We try to be mindful of not sending too many e-blasts for fear of spamming our audience, but most seem to appreciate that it is a very convenient way of staying informed through our monthly newsletters.

Robly is easy to use and has an excellent interface. The the tools are easy to use, has good reporting tools and the help/solutions are easy to find in their Knowledge Base. The AI and the OpenGen features are helpful. The support staff is exceptional by email or live chat.

The subscription model does not adjust for the number of subscribers if your list lowers. It will charge you based on your initial import.

We use Robly to share promotions and game updates. Helps us stay in touch with our subscribers.

I like that Robly makes it easy to create email campaigns and see results. Plus, they have great support if you need them.

It could be easier to organize older campaigns and photos.

Creating email campaigns is painless.

I like the ease in which I am able to set up and send out campaigns

I think the editing process needs a little work

being able to reach out to multiple clients

We used Robly for our weekly newsletter for the past 4 years and we are thrilled with how effective and user friendly it is!

People sometimes don't open the emails, so it can be a little hard to get the word out to everyone.

The problem we were looking to solve was to stream line the way we communicate what is happening within our organization. Robly is a wonderful tool to share our upcoming events in our newsletter.

Aside from a decidedly easy to navigate platform, the Customer Service is beyond stellar. Imagine you have a question - be it technical, design, billing or otherwise and you can email for help with a response in under ten minutes, or breezily live chat and get your problem solved in minutes by someone who actually knows what they're talking about.

There is nothing to dislike - honestly. Robly, where have you been all my life?

Developing a cohesive email marketing plan, working out persistent design kinks from other newsletter services and integrating newsletter subscription services with the Robly platform via popup sign ups.

The metrics are accessible and clear. Making it easy for me to gauge my clients engagement

So far there is nothing that I don't like

Being able to truly manage my email correspondence with my subscribers is a must as I am trying to grow my engagement. This tool helps me to see WHO is actually opening my emails and are they actually clicking the videos and links that I am directing them to. Priceless information for me.

Being able to create my own templates is huge for our business. I love being able to control when the emails go out, and not have to wait for a third party.

The dashboard is a little hard to get used to.

Immediate connections with customers. Full customization of what the emails look like (message) and who they go to (audience).

Very easy to use, clean designs, reports are automated

I like the experience using Robly so far

email campaigns - very easy to use, straightforward

Our organization is using Robly for about 1 and half years. We are so exicited and happy for that. It was helped us a lot. Robly is the best email marketing application on the market. No any donwload required and everything is working properly though it is web based one.

Tarif plans are little bit expensive. Other things are pretty nice. Even it's working perfect on chromebooks.

Email marketing with Robly will give you a huge chance to do your work easily, instead of email chaos and mass emails, Robly is working differently. You will see the difference.

My company previously used Constant Contact for our newsletter and proved to be unreliable at times. (strange formatting, spacing, etc). Robly's formatting works very well and is incredibly user friendly. Their support staff has helped whenever I needed it. I do not have to work about random spacing, etc. I enjoy the simple interface, the reporting features, and the ability to get rid of contacts that do not engage.

The only thing I dislike is sometimes my newsletter translates differently into Outlook.

We organizer large fine art festivals so we use newsletters in Robly to regularly engage our artists, attendees, volunteers, and sponsors. It helps us to stay connected and share new events and information.

The system is amazing and very easy to use.

Reporting functions could be improved to provide data for board members.

Connecting with Mentors and Community Partners.

Our size business is perfect for Robly and their pricing. The ability to search past emails, and very user friendly! The A/B testing is phenomenal. Navigating their website is very easy, but at the same time their platforms are as sophisticated as you need them to be.

The formatting can be glitchy at times. I couldn't do bullet points in one email, and the first name merges didn't work on one of the mailings. Formatting can be sensitive sometimes in lining things up correctly. If you are a very beginner at email programs it might be a little more difficult to figure out some of the more touchy or sensitive areas.

reaching a broader audience and the ability to customize searching have led us to increase our ad revenues. I love the fact that we are able to do A/B testing. Seeing which subject lines get more open rates allows us to tailor our emails to what our market is drawn to.

I like the fact that it is easy to use and it is a great way to showcase the work my firm has done for many well known organizations.

There is nothing that I dislike about Robly

It improves out marketing and it brings more customers.

To be frank, I found out about Robly through a typical cold call sales pitch. I was interested to see how it was different than similar tools like Constant Contact and Mail Chimp. In my opinion, the tools are all so similar, but what I like most is that I feel like a valued customer because it's a smaller company.

There is nothing about Robly that I dislike at this time. I've been using it for about a year and have had no issues.

I find the process of creating and sending an email, from start to finish, simpler and faster with Robly. It's more user friendly than similar tools.

The interface is extremely easy to work with and the emails look amazing. It's mobile friendly. OpenGen is an extremely cool way to make sure that your entire list of recipients sees your email.

There is really nothing to dislike about the program. It's the best I've found by far.

Time - I can create and send a Robly campaign in 15 minutes & I know it's going to look amazing.

The most attractive thing about Robly is the simplicity with which you work, with Robly I can make the Emails with an exclusive design in a matter of minutes.

I do not like at all the design that Robly owns, clearly the designs of the Emails are good, but the design of the software as such, does not encourage at all to work.

I reduced the time it took me to design the Emails, now I do the Emails in a matter of minutes without worrying.

I don't need to figure out the best times to email or have to worry about following up with customers that didn't open the email... its all auto.

It does lack complex email segmenting like other higher end competitors.

Robly helps save time on tracking and figuring out details of a successful email campaign. We have seen better click-through rates by using Robly's auto features.

We found Roblt extremely easy to use and very cost effective. The features are also great. Their customer service is top notch too anytime we had any issues they were address promptly and effectively.

Nothing we have had no issues that have been such that we would dislike it.

My newsletter looks great with Robly. It is easy to customize and change. I've benefited from not paying a professional to market for me.

It’s simple to use and there are always many options to make your email customizable

Sometimes there can be glitches in the website and I’m not sure if my letter was sent out. I have to put myself on the list to be sure it’s delivered.

We accessed mass communication with this tool and we are quicker to do it.

I made the switch to Robly from using Square's integrated email marketing system. I have to say that I am amazed at all of the features. The segmentation options are countless, which really helps out a lot. I also love the Reporting Analytics. Above it asked me "How likely is it that you would recommend Robly to a friend or colleague?". Let's just say I already did, a few times!

Nothing at all. The features are already second to none.

As I mentioned, the segmentation rocks!

The design interface is easy to use. I love the auto resend feature.

Not much too dislike. I have an occasional hangup in my browser when I'm in layout mode.

Streamlining our contact with clients. It's great to do polished emails and manage my contact list in Robly.

I like how easy it is to format marketing e-mails. The tools are sleek and intuitive.

Sometimes switching my marketing e-mail format from my previous server would go wonky.

We are reaching out to our clients and blog subscribers on a regular basis and marketing our books and new releases from our authors.

I love the ease of template use, the ability to have custom templates built in little or no turn-around time for a fair value price. Of course, the unique 2nd send option and the schedule window to best have our emails at the top of our guests' inbox is definitely one of the reasons we are using Robly.

I wish we could set up scheduled auto replies to click-throughs on specific links.

With the custom templates and ease of use, multiple team members can work on campaigns. We have increased our open rate to stay above 27% often higher and the click through rate has climbed from 3% to over 10%.

Customer Service and ease of use with the program

It is new and some of the functions are not up yet

Easier to use. Customer service is extremely better than other programs I have used

I love that Robly allows you to use their OpenGen lists & now has transactional emails built in. The A/B testing feature is VERY helpful when trying to sell some of our companies new products. We are also launching new "drip campaigns" to our leads in order to gain more starts. The responsive design is amazing as well.

The many steps to create the emails. I feel as if it is a bit cluttered with the UI. it isn't the most gorgeous site.

Selling products via email marketing. Robly truly helps increase our revenue.

I like that Robly is so very user friendly, whether you are a newbie or an advanced user, the process is very straight forward and produces a great final result.

I actually don't think I have any negatives about Robly. Pricing, customer service, ease of use....its all there!

The programs we used in the past were difficult to use, and non user friendly. Using Robly anyone in my organization, no matter their training, can product quality content easily. We transferred all of our homeowner communications to the Robly platform and the final product is far more visually appealing and more organized. We have received great feedback from our users. Also, the template design is much more appealing.

The cost. Plain and simple, this service offers the bare bones functionality of sending out emails to your customers that have expressed interest in receiving those communications... and that's all! We are not paying a premium for services we do not utilize, or worse yet, services which we are subsidizing so that other companies can use.

The inability to set a recurring email with a different campaign name (although I'm not aware of any email service providers that do that).

Solving the problem of weekly communication with customers looking to see our store flyers. Primary benefit of moving to Robly from Constact Contact was the cost was cut in half.

I really like the interface for composing an email template; it's intuitive, responsive and much, much better than the clunky interface of your largest competitor (CC).

It would be nice to have access to a large image library.

We're engaging our existing customers and finding new ones, and we've seen an increase in web-based sales as a result.

I like the fact that I can creative personalized and or specified general mailers to clients

Need more specialized cookie cutter formats for various occasions. Would ideally like to see more sales formats for say IT technology.

Link-US uses this tool to reach out to their global clientele. Great tool!