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SAP Concur Reviews: 4.0/5 — Solid Choice
SAP Concur is a leading expense management software designed to simplify the way businesses handle their spending and travel expenses. By automating expense reporting and invoice processes, it enables users to capture receipts and submit expense reports with ease, while providing managers with clear visibility into organizational spending. This cloud-based solution integrates seamlessly with various financial systems, ensuring efficient workflow and compliance with company policies. SAP Concur's mobile functionality allows employees to manage expenses on the go, making it an essential tool for modern, dynamic businesses.
| Capabilities |
AI
API
|
|---|---|
| Ease of use |
Beginner
Intermediate
Advanced
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
SAP Concur Pros and Cons
- Comprehensive integration of travel, expense, and invoice management
- User-friendly mobile application
- Real-time spend visibility and reporting
- Extensive integration capabilities with existing financial systems
- Strong compliance and audit features
- Pricing information not publicly disclosed; requires direct contact for quotes
- Implementation complexity may vary based on organizational size and needs
- Potential learning curve for new users due to extensive features
Compare SAP Concur with other popular tools in the same category.
I mostly enjoy SAP Concur's user interface since it makes it easy to keep track of my spending and travel plans. It saves time and effort to keep employee expenditure records because the system automates every step of the process, from spending tracking to payment.
I have utilized SAP Concur for both my primary and secondary travel expenses. I can't think of anything I don't like about the system because it worked promptly and smoothly.
1. Every aspect of the reported expense is closely monitored and gives a current status. 2.Thanks to Cash Advance, the time spent manually assessing the cash advances was greatly reduced.
Management of all expenses is easily possible with just a smart phone. Take a photo with SAP concur, it will scan and import the invoice information into the automation software. All information and current travel costs can be seen on the dashboard.
During the time of use of of this app, I'm satisfied with SAP Concur, it's great expense management automation software.
During the trip, booking hotel, taxi, car rental, restaurant and other expenses recording invoices data may sometimes be time-consuming, and all steps can be done using this application on the mobile phone with just few clicks. SAP Concur strength is the simplicity and speed of data processing on the cloud platform.
Integrated travel, expenses & invoice management
Mobile app is not user friendly needs improvement in U/I.
Direct booking for travel booking Allows reimbursement for international employees Abilty to scan the reciepts and reports for expense
The best thing about this software is its very cost-effective and it helps us simply the process of spend management.
I did not find any feature in this software which i disliked. After exploring ill update.
It simplifies the total spend management process. It takes care of the accounting of travel expenses and this saves us a lot of time.
Concur ermöglicht es uns von überall aus simpel abzurechnen. Wenn wir die verfügbaren Module nutzen, brauchen wir uns nur noch um wenig zu kümmern. Bei uns hat uns lange die Aufschlüsselung von Hotelübernachtungen gestört. Hierzu gibt es ein Modul, dass die Steuererfassung - rückforderung für Unternehmen übernimmt.
SAP Concur bietet keine Testversion an, weil sie Marktführer sind. Die Lösung hat sich etabliert und kann per Video oder in einer persönlichen Demonstration kennengelernt werden.
SAP Concur hilt Beschwerden mit Bestandsprozessen loszuwerden und so die Mitarbeiterzufriedenheit zu steigern. Wir sparen Zeit und Aufwand. Die gesparte Zeit können wir für wichtigere Aufgaben verwenden.
SAP Concur is a best and a necessary tool for managing the expenses and travels needs. It generates the reports of all kind and types of expenses done by the employees of an organization. Accessibility on mobile devices.
I haven't found anything to dislike about this tool. It's easy and simple to use.
SAP Concur has automates the daily process like invoice approvals and guiding the bussiness trips. It is a Cloud based tool for monitoring cash flow and expenses which was done for the travel expenditure.
1) It provides you user friendly interface. e.g. You can access it from mobile and upload receipts online. 2) It simplifies, expense management process making it quick, easy to track & approve etc. 3) It provides real-time visibility on expenses and helps to avoid overspending.
Never faced any issue with sap concur till now.
Earlier we were using Excel to submit expense report which was very time consuming activity. Sap concur helped us to simplified this process. It is helping us to get real-time visibility on expenses and avoid overspending.
Everyone from different Concur teams are so helpful. They literally go above and beyond and are so quick to respond. I have never experienced that kind of service before.
They are great at everything. I have yet to figure out a dislike and we have been with them for two years.
Report Writing, Standard Customer Service Questions, Selling us beneficial upgrades, etc.
The app is user-friendly for expense and approval and less training is required to run reports on daily basis.
Nothing is wrong with this application during the years I have used it.
Quickly submit my expense reports and approve those that are reported directly to me.
Expenses management is easier with SAP Concur as it is allowing us to manage expenses by creating proper expense reports. Also we are able categorize each and every expenses with SAP Concur.
As such nothing to dislike, everything is good.
It is helping us to reimburse employees with in detailed expense reports. Credit cards integration is possible with SAP Concur to spend on expenses. Allowing to integrate with travel systems is awesome feature in SAP Concur.
SAP Concur is a great platform that we use to automate and simplify all our travel and expense anywhere. The mobile app has been very intuitive makes it really easy for me to create reports on the go. Also we use it to create, track and manage all the expenses made by our employees in my organisation easily.
SAP Concur according to my user experience it's a very user-friendly and easy to use platform that takes just a few time to learn and use for any new user. I have no negative experience so far.
Basically I use Concur to simplify and automate all my travel and expense even on the go. It's also a great tool we use to book hotel, flights that are in my organization policy and standards. This tool ultimately saves lots of our working hours and saves money by automating and simplifying most of our business processes.
SAP Concur is a single-point of tool where all the expenses are managed within the organization. It is a tool that accurately stores and processes all the costs incurred in the organization.
One of the most significant drawbacks of this tool that every user or consultant talks about is the Optical Characteristic Reader (OCR), which sometimes fails to read multiple languages and doesn't have downloadable notes.
SAP Concur is an automated tool that helps solve 100% of the expense and spending management within the organization. This tool is centrally visible and has reasonable control over all costs.
The best thing is that how it escaletes all the steps of the trips or anything to the respective departments by which its easy to check the status and know the result.
As far as i have used i did not find any feature that i dislkie.
It maily solves the payment management issues and travel management issues. We could answer the queries by checking the status easily in this and it is very useful.
Concur is best tool for uploading reimbursement expenses
Nothing this is best software to use on day to day basis.
I have used it for reconciliation.
SAP Concur is by far the greatest travel and expense management suite I've ever used; every function is simple to use and has a natural feel to it; the expense management portion of the program is far easier to use than other Independent solutions I've tested. Concur is an all-in-one trip booking and receipt management solution. One of the nicest features is the app, which effortlessly links with the internet platform and allows you to take images of your receipts for simple and immediate access. SAP Concur also helps to streamline travel schedules through booking and spending, yet for the sake of simplicity, I occasionally prefer to book directly.
While there isn't much that can go wrong with this program, I have occasionally have problems with receipt photos not appearing right and having to re-upload and/or resize/rotate them. The online platform for travel bookings may be quite sluggish, and it doesn't always enable you to upgrade, forcing you to start from zero. I also don't like the upgraded expenditure report layout - I preferred the previous side-by-side view.
When traveling for work, the ability to utilize the app to post receipts in real time is a huge plus. I can take a photo and not have to save all of my receipts, allowing for much faster expense report generation and submission. With this program, I manage all of my travel and spending. I can also simply schedule excursions for my team members who do not have a corporate credit card. SAP Concur allows me produce and manage continuing expenditure reports without any extra effort, which is quite helpful. Auto-population of corporate charges is also very helpful and removes a lot of human entry that other systems require, even for the most basic spending.
I like the granularity that SAP Concur has which allow users to file their claim accordingly and neatly with the foldering tool
the UI seems a bit old school, perhaps would be better if the UI uses a nicer look (aesthetically pleasing)
I used to travel a lot for business purposes and SAP Concur helped me a lot in filing the expenses according to each category
Management techs used. Expense management. Improves the high level of productivity of an organisation. Receipt management Tracking.
Too bulky an app. App freeze issues randomly. Old UI/UX for the user. Much improvement is needed in the upgradation part.
Trying to make the app light for hassle free usage. Ui improvement for the new user interface. Bulk updation.
Our company has used Concur for years - can't imagine using anything else. It's easy, intuitive, and simple to use both as users and as admins! 10 stars for Concur!
Honestly nothing comes to mind of things I disklike.
It helps ease submitting expense reports to my company to reimburse for costs I incur.
It is so nice being able to submit an expense report for a company team dinner before we even leave the restaurant!
Nothing! The user interface is very intuitive!
Submitting expense reports
That i can use my credit card to pay my business expenses. Credit card integration.
Nit found anything till now may be need to evaluate more to find dislikes.
Business trips and travel and expense management.
I love that I can even book travel through SAP Concur in addition to tracking all expenses.
I can't think of much that I dislike about SAP COncur since the update of the system. Things are much easy to navigate.
It is solving the problem of submitting and tracking invoices and expenses. This saves a lot of time and effort.
A facilidade da utilização no dia a dia.
As opções de lista não fsao completas...
Diminuição de papel e facilidade e retirada na frizao do processo junto ao financeiro
Highly customizable expense entry forms to fit every organization. Excellent reporting for oversight and auditing, and best of all it's easy to use in the office or on the go!
Support on cases logged is not as good as it used to be. While I see that SLA's are being met, I feel like the agents could use more training or should be more experienced.
Expense and Travel processing, oversight and reporting
The delegate access allows single user to fill expenses on behalf of many team members. It also supports multiple Languages and Currencies and calculates exchange rates. It stores Credit Card info that saves a lot of time.
Sometimes screen freezes. In that case, the process has to be started from the scratch again. Sometimes there are issues of receipts loss after the submission of the expense for approval.
It is used for managing travel and expenses management for the executives. By providing delegate access to the support staffs, executives use their time in more productive activities.
This solution helps gather all the expenses, travel and vendor invoices under one software.
Sometimes, the software get really slow, not sure if it was due to all the users on the platform.
It helps us gather and streamline all the invoices from our providers, management and travel expenses under one platform. This way, we can plan and reimburse the right way.
I love the Verify feature. It has saved me a lot of time from having to nitpick my way through a ton of receipts. The Customer Service from Concur is AWESOME!
Sometimes can be a little intimidating until you really know how to use the system.
Giving me some time back in my day.
Agility, organization and mobile option.
No to dislike. Is the best way to control.
Online access, free of the local structure.
We love the ease of use and the comprehensive reporting capibilities.
I wish the Verify tool was more powerful.
They help us with a number of compliance reporting.
Organization and overall effectiveness and consolidating all my expenses into one place for end of the month reconciliation
The time it takes to go from start to finish of an expense report
Creating an easy platform for being able to manage, organize, and keep business related expenses related to my companies policies and requirements
User friendly, dynamic reporting, flexibility, configurable, notification of system downtime issues
GL mapping issues on our expense types, have had a couple instances of failed card imports
We have been using Travel and Expense since 2008, when we automated our previous paper-driven process for expense reports. Our staff is more productive as it requires less time to complete and approve expense reports. Concur continues to add features that facilitate this further, as we added the ExpenseIt feature when using Concur mobile.