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Shoeboxed Reviews: 4.4/5 — Solid Choice
Shoeboxed is a cloud-based receipt and document management SaaS that captures digital and paper receipts (mail-in Magic Envelope), performs OCR with human verification, categorizes transactions using tax-focused categories, stores audit-ready records, supports mileage tracking, and integrates with common accounting systems to simplify expense reporting for freelancers and small businesses.
Shoeboxed is also often used as Expense Management of choice in Node.js and ABBYY tech stacks.
| Company | Shoeboxed, Inc. |
|---|---|
| Year founded | 2007 |
| Company size | 51-200 employees |
| Headquarters | Durham, North Carolina, USA |
| Capabilities |
API
CLI
|
|---|---|
| Segment |
Small Business
Freelancer
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone |
| Support | Email/Help Desk, Knowledge Base, Phone Support |
| Training | Documentation, Videos |
| Languages | English |
Shoeboxed Pros and Cons
- Supports both digital and paper receipts (mail-in Magic Envelope).
- Human-verified OCR improves data accuracy.
- Audit-ready documentation and tax category system geared to U.S. compliance.
- Multiple submission channels (app, email, Gmail plugin, mail).
- Public API and CLI tools for developers and power users.
- Can be costly for high paper-receipt volumes; per-scan overages apply.
- No built-in multi-level approval workflows.
- No clear multi-currency automatic conversion support verified.
- Not open source and cannot be self-hosted.
Compare Shoeboxed with other popular tools in the same category.
Fetch is very easy to learn and use. You can take pictures of the receipts so you don't have to hang onto the paper versions and quickly submit them for reimbursement. It really eases the stress of creating expense reports and having to input all that data! I highly recommend this app over others because its incredible streamlined and saves time/ headache.
I have found Fetch to the be the easiest and best reimbursement app out there because it is customizable for your company. There is nothing I dislike about this particular app.
Our company would submit paper expense reports, with receipts stapled to the expense report, which would create a lot of paper mess - along with an decreased likelihood of lost receipts making its back to the office. But Fetch allows for our receipts to be captured the moment they are handed to the employee and not only submitted for reimbursement, but also creates easy to read reports that are categorized!
I was an early adopter and have been hooked since day one. I'm not the most organized person and Shoeboxed allows me to save my receipts and access them via the web at anytime. The first source of most receipts are your standard paper receipts - usually for business lunches, office supplies, travel, etc. When I get home, these go straight to my Magical Blue envelopes provided by Shoeboxed. At the end of the month or whatever interim I choose, I mail in my envelopes and the content is scanned within a 7-10 days (there are different service levels if you need it done faster). Nowadays we also accumulate receipts on our mobile, desktops, or just in a folder in our computer. These are easily uploaded to Shoeboxed either manually via the website, desktop app, mobile app. Once the receipt is in Shoeboxed, they allow you to categorize each receipt for further organization. Anytime you need to find a receipt, you simply do a word search and print it out. I also have Shoeboxed integrated with Evernote, so all my receipts are in Evernote and Shoeboxed, I believe this is free since Evernote introduced me to this service.
Prices have climbed a tad through the years but I'm hooked and will continue to use them.
I'm saving so much time by having Shoeboxed scan all my receipts for future retrieval.
I absolutely love how much easier Shoebox has made collecting my receipts in preparing my taxes.
It would be nice if all receipts were automatically processed.
I am much better at saving my contacts and tax season is less grueling.
Integrated ACH payments for employee reimbursement and the data extraction capabilities
I wasn't ver fond of the v1 of the dashboard, but v2 is perfect and has great UI
Reimbursing employees quickly and efficiently
The ease of taking pictures of receipts to be forwarded to the person that keeps track of our expenses.
I dislike the fact that I had to submit the receipts one at a time rather than it adding them to be submitted in total.
It solves not having to send receipts in by mail.
Amazed at how well the camera can pick up the details of my receipt
wish it saved some of my common descriptions
tracking and inputting expenses
The ease of being able to track our teams expenses.
Nothing I can think of right now. Any issues that I had, the support team was right on fixing the problem. So at this time, we are extremely happy with this app.
The problem we are solving is being able to track our teams expenses as we have employees that are in satellite offices. It make it easy to be able to export them into a Excel spreadsheet and use them for our expense reimbursement purposes. Makes the reimbursement go a lot quicker.
Ease with which I can submit things. How I can do it all from my phone.
My only frustration is that is that is shows as "paid" in the app when it actually hasn't fully gone through to my bank account.
Submitting expenses easily and more efficiently
I love that we can track expenses and categorize them for better bookeeping.
There are some quirks sometimes, but the customer service is great and very receptive.
Tracking internal expenses of our team for reimbursement.
I work at a university. Our workflow has been based on paper receipts. Fetch is a low cost tool for digitizing receipts. It does not integrate with our university system but that's ok. It gets the job done.
The image capture interface was a little confusing. I lost some of my images the first time I used it.
Simplifying the expense workflow for my team and me.