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Trainual
4.7

( 618 )

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Trainual Reviews & Product Details

Trainual Overview
What is Trainual?

Trainual is the playbook for growing businesses. Onboarding, training, SOPs, and knowledge management made easy.

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What are the pros and cons of Trainual?
Trainual Product Details
Capabilities
AI
Segment
Small Business
Mid Market
Ease of use
Intermediate
Deployment Cloud / SaaS / Web-Based
Support Email/Help Desk, FAQs/Forum, Knowledge Base
Training Documentation
Languages English
Trainual Features
360 Degree Feedback
Applicant Tracking
Background Screening
Career Development Planning
Collaboration Tools
Compensation Management
Compliance management
Customizable Reporting
E-Learning
Employee Engagement
Employee Self-Service
Goal Setting / Tracking
HR Analytics
Interview Scheduling
Job Requisition Management
Learning Management
Mobile Access
Onboarding
Payroll Integration
Performance Appraisal
Performance Management
Recruitment Management
Resume Parsing
Skills Assessment
Succession Planning
Survey Management
Talent Pool Management
Time & Attendance
Training Management
Workforce Planning
Trainual Media
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Trainual - Trainual Homepage
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Trainual Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 11, 2025
Trainual Logo
618 Trainual Reviews
4.7 out of 5
Mid Market (51-1000 emp.)
Nov 07, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Document everything with something easy to use."
What do you like best about Trainual?

Trainual solves the problem of documentation. It allows you to document everything, including your leadership structure, company policies, and, most importantly, your processes. The user interface is straightforward to use. Trainual's cost per license is a low rate compared to other LMS available. Trainual allows you to have a free trial, with no credit card needed. Their customer service is also top-notch; Rach had thorough answers, a lot of patience, and a great response time.

What do you dislike about Trainual?

There isn't much I dislike about Trainual. I want an option to allow a supervisor to verify that a team member can complete the topics or subjects rather than just being able to see if their team member finished a section. Something to be aware of is Trainual does not allow videos to be stored on their website. Instead, you have to use links from Loom, Youtube, or many other options. Just be ready to learn how to make and store those videos on a different platform.

What problems is Trainual solving and how is that benefiting you?

Trainual has allowed us to create a process-based knowledge system. It reduces the fear of what will happen if I'm not there or what if this employee leaves because he is the only one who knows how to do this. Trainual also gives us a formal training program that tracks where team members are in what positions they know.

Small Business (50 or fewer emp.)
Nov 07, 2022
 Source
Overall Rating:
5.0
CK
Chrstine K.
Avp
Share
"Wealth of information"
What do you like best about Trainual?

Trainual is great resource for training information. Love the easy lay out of the page.

What do you dislike about Trainual?

I do not see a downside to using Trainual. I like that it is like a live document.

What problems is Trainual solving and how is that benefiting you?

It's a clear and concise place to have out teams training formation.

Small Business (50 or fewer emp.)
Nov 06, 2022
 Source
Overall Rating:
5.0
JA
Jeff A.
Executive Assistant To Ceo
Share
"As Essential to your Business as Oxygen is to a Fire!"
What do you like best about Trainual?

Absolute best way to organize, prioritize and memorialize your business processes, policies and organizational information. The templates they provide not only help guide you through the setup process but will teach you how to improve your current processes. Many of the templates are authored by subject matter experts and industry trainers.

What do you dislike about Trainual?

Nothing! Everything is spot on, from the reporting to the Org Chart to the constant product enhancements. Status quo is not part of the Trainual Culture.

What problems is Trainual solving and how is that benefiting you?

Before Trainual, we did not have a single business process documented. We could not add employees because no one knew what to do with them if they showed up at our door. Now we have a structured process to bring on new employees, immerse them in our Culture, equip them without systems and technology and give them a track to run on to get their legs underneath them and become contributors immediately.

Mid Market (51-1000 emp.)
Nov 04, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to navigate"
What do you like best about Trainual?

I can find all the educational training for my workplace in one place. very easy to navigate

What do you dislike about Trainual?

I have not found anything yet that I dislike about trainual

What problems is Trainual solving and how is that benefiting you?

Helps me to get all the information for the company, meetings, educational videos etc. to be able to do my job better

Small Business (50 or fewer emp.)
Nov 02, 2022
 Source
Overall Rating:
5.0
JH
Jennifer H.
Business Coordinator
Share
"Trainual is customizable and easy to use."
What do you like best about Trainual?

It was easy to set up. Very customizable and easy to use for our employees.

What do you dislike about Trainual?

I wish the Loom link enabled videos longer than 5 min for anyone instead of needing an additional Loom account.

What problems is Trainual solving and how is that benefiting you?

We use Trainual for our SOP's and employee handbook. It is easy for our employees to access to look up info and answer questions easily. Everyone can be a contributor so the SOP's stay up to date.

Mid Market (51-1000 emp.)
Nov 01, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great product!"
What do you like best about Trainual?

Trainual is very organized and easy to distribute content to teammates.

What do you dislike about Trainual?

Somtimes, the shorter 'modules' can give a false sense of completion %, and vice versa.

What problems is Trainual solving and how is that benefiting you?

Distributing education content to our teams.

Small Business (50 or fewer emp.)
Oct 24, 2022
 Source
Overall Rating:
5.0
NP
Novi P.
Hr Generalist
Share
"Especially great for start ups and small to medium businesses"
What do you like best about Trainual?

I love how customizable Trainual is. I work in a niche industry so a lot of our training has to be created from scratch and this is where Trainual excels.

What do you dislike about Trainual?

I think the reporting features could be improved. I can pull reports on each class taken but not what classes each individual has taken in totality (including where they are in each one).

What problems is Trainual solving and how is that benefiting you?

Trainual will send you a monthly email with information such as which subjects are underutilized which helps us re-examine what's no longer working. Also they offer a ton of free webinars on how to improve use of the products they have.

Mid Market (51-1000 emp.)
Oct 19, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Operations Coordinator"
What do you like best about Trainual?

The organization of it. It takes seconds to find an SOP that you are looking for.

What do you dislike about Trainual?

Copying and pasting into Trainual isn't the most user-friendly. There is a lot of time that needs to be spent on reformatting.

What problems is Trainual solving and how is that benefiting you?

Saving time by storing all of our SOPs in one place and helping new employees find all of the answers they need

Mid Market (51-1000 emp.)
Oct 12, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"User friendly, and interactive platform."
What do you like best about Trainual?

We love this accessible and user-friendly platform and have officially launched it at our plant to manage our training program. It is creative, interactive, and allows participants to review the material again if they need a refresher. 10/10 recommend.

What do you dislike about Trainual?

I dislike that I can't go to one spot to review a list of completed training.

What problems is Trainual solving and how is that benefiting you?

A training subject can be sent to multiple individuals with the click of a button. Assessment quizzes help verify if specific individuals need more attention or guidance on particular topics.

Small Business (50 or fewer emp.)
Oct 12, 2022
 Source
Overall Rating:
5.0
TS
Theresa S.
Hr Assistant
Share
"Incredibly Helpful"
What do you like best about Trainual?

Trainual has been a game changer for our company. While we still have a lot to do, the training we've received so far and the policies & processes we've been able to add are looking beautiful. The whole site is easy to use and has a clean look.

What do you dislike about Trainual?

The main downside is how time-consuming filling everything in has been. We also continue to add things to the list that we need to add in Trainual. The templates have been useful, but for more universally used technology such as Google slides, it would be helpful to have steps already laid out to save us time.

What problems is Trainual solving and how is that benefiting you?

Trainual is helping us get organized. We have many different documents in many different places, so we're looking forward to cleaning everything up and having one location for the team to find all of these resources.