Trainual Reviews & Product Details

What is most helpful is that we can quickly create training modules for each of our teams. Additionally, integration with Loom is key for us. The templates make things super easy and we are able to create and store key information for our employees.

Costs can become prohibitive as the company increases in size.

We are using Trainual for onboarding, SOPs, general company knowledge and with the use of Loom, we are able to create and maintain a repository of "how to" videos to increase our employee's technical competence.

That it is easy to manage and sort through and itis easy to update. Everyone on our team find it easy to use.

That you have to learn how to use it and there is no downloadable version if you are not around the internet.

We are solving interruptions throughout the day and everyone will have access to the info needed. It provides knowledge at everyone's fingertips.

The cataloging ability to group your informati

I have not found any issues with the train your system. They worked well for everything we needed

It makes the information easy to refer back to and has it in sections as well as step-by-step use

The training process is very easy to use and understand

Nothing. Very user-friendly no buffering when watching videos

on-site training and driving safety, orders,

Visually seeing the steps in a process..

What do I dislike? nothing really. It's good.

Being consistent in how all staff do a process at work.

We love the option to have reference materials that our agents can pull up in a moments notice

We would love to see a little more with being able to track the views on reference materials and see the clicks of who is accessing it.

On-demand training for our agents who are not able to invest in coming in class.

I looked at quite a few different knowledge base softwares when choosing the best one for our company and Trainual beat all simply by its user-friendliness for our learners and creators.

I like that you can restrict content to specific roles, but I wish that the default was to let everyone view it unless you restricted it for certain roles rather than now where we have to remember each role that needs access for every subject.

Trainual is giving us one central place to put all of the knowledge for our business making employee onboarding smoother and empowering our team to find the answers to their own questions.

The biggest difference between Trainual and what we were using before is the built-in simplicity. On my end as an admin, and on the agent end as new trainees, it's very clear what is next on the to-do list.

The one thing that stood out right away is that the Question types that you can use in assessments are limited. You can only create "Multiple Choice" and "Written Response" questions. We were able to adapt our assessments into something acceptable, but this was surprising considering "assessments" are an integral part of "Training."

Before Trainual, we were using Gusto, Zoho LMS, Atlassian, and Google Docs for onboarding, training, and workflow documentation. Trainual took on a lot of that burden, and we were able to scale back on Zoho and Atlassian. We still use Gusto for payroll, and Google Docs for other work, but we now have a smooth flow for the agents from Onboarding to Training to Internal Knowledge-Bases.

I love the proactive & progressive support

Trainual delivers everything I need from it

Trainual really has been the answer to my prayers. I searched for years to find a programme that I could recommend to my clients for capturing their policies, and their How To guides. It's easy to use, and so effective, allowing them to build a training system role by role, giving ownership of the training to both the individuals who need it, and the managers who need to manage it. We now recommend it to ALL of our clients! Love it!

Trainual is the greatest tool that helps employees accurately do their work. Trainual is like a bible to any job process. For some positions, because you will find the complete process of a job in Trainual, you will not need to be trained by an individual. Trainual will answer questions after you have been trained by an individual. By utilizing Trainual you do not need to keep asking questions to your trainer. I highly encourage every company to have Trainual as a job aid to their employees. I constantly use Trainual, it is an excellent tool. Trainual has answered many questions! Trainual is my best trainer, I strongly recommend it!

Trainual is only missing three things. When anyone is updating any information it should provide the name of the person who updated the information, the date & the time when it was updated.

I realized, I no longer need to ask or be trained by any person, since all the steps are provided on Trainual! I'm definitely more productive. My performance has increased with no mistakes!