Trainual Reviews & Product Details

I have been using Trainual for almost two years and have enjoyed the process of implementing it in our learning program. Throughout the time I've used it, Trainual has made regular updates that have streamlined information workflow, data analysis, and overall user experience. The feedback I share on my user experience feels heard and taken into consideration. Their response time and customer service is excellent.

In tandem with what I like best about Trainual, something that has been challenging is the frequency of updates. Often times, the updates impact the visuals of the site, making it difficult to initially find content.

Trainual has allowed us to streamline training and relaying information companywide. This opportunity has connected the company despite being in multiple locations. It has allowed for consistent communication and equitable access to materials and information.

The feature of sending updates to the entire team via email notice.

So far trainual has been great, nothing to dislike.

It helps us have all company rules in one place and to send quick and easy updates with any new protocols to the entire team.

Trainual is super user friendly and very easy to navigate. It offers all the features I was looking for to get my business processes organized. You can create Processes, Training, see an org chart, define all the roles in your company, and more. They have a plethora of templates available to give you somewhere to start. And Trainual U teaches you how to use Trainual while simultaneously helping you get set up. This has really been great at showing me where the holes are in my current training and processes. Their customer service is great. I had one girl help me for two weeks at first and she took a bunch of my word doc content and added it to Trainual, showing me how to break it up into Subjects and Topics. It was a huge jump start. And now I have a dedicated customer service rep who is always quick to answer if I have a question.

I honestly haven't found anything yet which I have found to be a problem. I am sure I might stumble across a limitation or two eventually, but not yet.

My processes are all over the place or just don't exist in writing at all. I don't have consistent training and none that is really available to return to when a refresher is needed. Trainual is helping me get organized, create missing content and organize training and make it available to the right people. I love that it also offers quizzes because sometimes people say they get it, but I'm not 100% sure that is true. Quizzes test their learning and tell me whether they really do or not. Trainual is also very fairly priced and I feel for what you pay, the amount you get is well worth it.

Easy to navigate and populate to meet the needs of your business.

As of now, there is nothing I dislike about it.

We are able to have a go to platform to help onboard and train employees for their work from home positions.

That it breaks down the processes. In this industry many things need to be step by step. This allows us to explain it amazingly. Also that there are templates.

I wish Trainual would offer suggestions relative to the current content we provide. Also I wish it would remind employees regularly to get up to 100% completion.

We teach our employees utilizing a step by step process.

With Trainual we are able to streamline so many areas of training and reach employees at different locations at the same time.

The only improvement I could imagine would be limiting the # of times the user can take the knowledge checks.

Closing the communication gaps on some operations. It's in writing and available to all employees.

Trainual has made onboarding our new employees a breeze! We have uploaded all our policies and procedures and can easily track what has been completed. We also added quizes as well to test! Policies are also super easy to update! Customer service has been wonderful as well anytime we have a question. Overall a great timesaving addition to our company procedures!

No dislikes for us! We have found it easy to use!

Trainual is solving how we track what SOP's our employees have read

I love that the infromation is detailed and that it remains there so we can return to it and brush up on our information. It is easy to use and easy to setup for others!

When I add in a user for manage users and try to add them to a training after I click on their name is disappears. However the person is still added which is a plus.

The probelm of misinfromation, because you will always have access to the right answer anywhere and anytime.

It is easy to learn and deploy contect to the entire team.

Honestly I cannot think of any, this is one platform that walks its talk. However I wish it was fully intrgrated with MS365 and Teams.

Being a small business we have limited funds for training Trainual allows us to get maximum bang for our buck!

The platform is incredibly user-friendly both to create content and to use.

Recently locations of content created has been in flux which makes it hard to locate and refind but once found we are good to go.

It is putting all our standard operating procedures in one place both for onboarding and for a continuing resource for the companies.