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Trainual
4.7
(618)
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Trainual Reviews & Product Details

Trainual Overview
What is Trainual?

Trainual is the playbook for growing businesses. Onboarding, training, SOPs, and knowledge management made easy.

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What Trainual is best for?
How does Trainual compare to Zoho People?
What are the pros and cons of Trainual?
Trainual Product Details
Capabilities
AI
Segment
Small Business
Mid Market
Ease of use
Intermediate
Deployment Cloud / SaaS / Web-Based
Support Email/Help Desk, FAQs/Forum, Knowledge Base
Training Documentation
Languages English
Trainual Features
360 Degree Feedback
Applicant Tracking
Background Screening
Career Development Planning
Collaboration Tools
Compensation Management
Compliance management
Customizable Reporting
E-Learning
Employee Engagement
Employee Self-Service
Goal Setting / Tracking
HR Analytics
Interview Scheduling
Job Requisition Management
Learning Management
Mobile Access
Onboarding
Payroll Integration
Performance Appraisal
Performance Management
Recruitment Management
Resume Parsing
Skills Assessment
Succession Planning
Survey Management
Talent Pool Management
Time & Attendance
Training Management
Workforce Planning
Trainual Media
Trainual video thumbnail
Trainual - Trainual Homepage
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Trainual Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: March 19, 2025
Trainual Logo
618 Trainual Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Aug 01, 2023
 Source
Overall Rating:
5.0
SB
Simcha B.
Founder
Share
"Trainual: A Game-Changer for YossiG Interior Design - Streamlining Excellence and Scaling Success"
What do you like best about Trainual?

Trainual has been an absolute game-changer for our Interior designer firm, YossiG! We rely on it daily to document our processes, streamlining training for both new and current employees. As we scale, it ensures that our amazing experience and excellence in our product become a predictable success, delivering exceptional results to our clients every time. If you want to scale your business and ensure predictable, top-notch results, I can't recommend Trainual enough! It's simply the best documentation software out there. Simcha Beller - COO at YossiG Interior design

What do you dislike about Trainual?

I like everything about it. Its a great software for creating your playbook.

What problems is Trainual solving and how is that benefiting you?

Trainual is the ultimate solution for YossiG Interior Design, addressing our documentation and training needs. It streamlines processes, ensures consistent excellence, and facilitates scalability, resulting in enhanced overall performance and success.

Mid Market (51-1000 emp.)
Aug 01, 2023
 Source
Overall Rating:
5.0
MC
Mark Joemil C.
Founder
Share
"User Friendly"
What do you like best about Trainual?

Trainual is user friendly and great for self training.

What do you dislike about Trainual?

There is nothing that I dislike about Trainual.

What problems is Trainual solving and how is that benefiting you?

Time management.

Small Business (50 or fewer emp.)
Aug 01, 2023
 Source
Overall Rating:
5.0
TH
Tamara H.
Founder
Share
"Great platform for storing business playbook"
What do you like best about Trainual?

Trainual is a great tool for our business to store all of our business processes procedures. It's easy to navigate and has some great integrations that help fuel productivity for our staff.

What do you dislike about Trainual?

We're in Australia and were told the servers are US based so we do experience slowness and lagging. However we weere warned about this prior to going ahead and so it's not a huge problem for us.

What problems is Trainual solving and how is that benefiting you?

They are providing an easy to nagivate platform to store all processes and procedures so to operate our business we store everything all in the one place. It has been incredibly helpful to have it all stored in an organised manner in one platform.

Small Business (50 or fewer emp.)
Aug 01, 2023
 Source
Overall Rating:
5.0
KB
Katey B.
Founder
Share
"I ♥ Trainual"
What do you like best about Trainual?

Your Support Team is amazing and always answers questions promptly and helpfully. You're open and willing to add new features, like the AI tool. Your webinars are incredibly helpful, Sean and Rach are awesome!

What do you dislike about Trainual?

I wish Trainual had checklists - it would make the most sense to be able to put SOPs into Steps for repetitive tasks. This would cut down our usage of tools like Wrike. I know Trainual is not a project management platform, but it would still be nice to have a step-by-step, check items off the checklist, feature. Also, we had a formatting issue where a link we embedded was not able to be removed. I was working with Heaven on this. Of course, this is a one-off situation.

What problems is Trainual solving and how is that benefiting you?

Having all our company SOPs, policies, processes, and procedures in one place.

Small Business (50 or fewer emp.)
Aug 01, 2023
 Source
Overall Rating:
5.0
AA
Andrew A.
Founder
Share
"Great training material looking forward to more"
What do you like best about Trainual?

Easy to comprehend and I did't get confused at all

What do you dislike about Trainual?

I did't dislike any of the training all the info is useful

What problems is Trainual solving and how is that benefiting you?

Trainual is helping us with understanding of the process

Small Business (50 or fewer emp.)
Aug 01, 2023
 Source
Overall Rating:
5.0
RM
Ronny M.
Founder
Share
"Big Peach Car Wash Review"
What do you like best about Trainual?

It holds all of our policies and processes. It is an easy reference guide for any and all staff whether on the wash or corporate side. I refer to is all the time.

What do you dislike about Trainual?

Honestly, there is nothing I don't like about Trainual. They even have many pre-made templates for policies that are perfectly lined out and ready to fill in with your information.

What problems is Trainual solving and how is that benefiting you?

Trainual has solved so many problems for us and the biggest one is taking everything from a paper manual to an electronic manual that can be accessed remotely from anywhere we are.

Small Business (50 or fewer emp.)
Aug 01, 2023
 Source
Overall Rating:
5.0
KN
Kelly N.
Founder
Share
"I actually did recommend Trainual to a school I work with"
What do you like best about Trainual?

I like that we can see when our staff read the policies

What do you dislike about Trainual?

The organization of trainual is confusing

What problems is Trainual solving and how is that benefiting you?

We are able to onboard much faster and keep our policies and procedures up to date easier

Mid Market (51-1000 emp.)
Jul 30, 2023
 Source
Overall Rating:
5.0
NT
Naftali T.
Founder
Share
"From tryout to loving it."
What do you like best about Trainual?

Trainual started out as a tryout in one department, but quickly became our go-to training platform across the entire organization! The program makes it easy to add modules, track progress with visual charts, and seamlessly roll out new software/processes etc. Since we started using Trainual, new employees’ understanding has jumped to a level that usually comes after months of training.

What do you dislike about Trainual?

I would like to see another tear for the steps,It should be: Subject > Topic > Step > Sub-Step

What problems is Trainual solving and how is that benefiting you?

Getting new employees up to speed VERY QUICKLY. New role-outs are clearly communicated to the entire team.

Small Business (50 or fewer emp.)
Jul 28, 2023
 Source
Overall Rating:
5.0
JM
Jonathan M.
Founder
Share
"Company organization"
What do you like best about Trainual?

The best thing about Trainual is to be able to get all my processes in my organizational chart down in front of me and in front of my team, so we all know who's responsible for what.

What do you dislike about Trainual?

There isn't much that I dislike about Trainual.

What problems is Trainual solving and how is that benefiting you?

Trainual, solves our businesses, an organization. Once we started with Trainual were able to get organized, and everybody knew the role and responsibilities.

Mid Market (51-1000 emp.)
Jul 28, 2023
 Source
Overall Rating:
5.0
ZM
Zach M.
Founder
Share
"Outstanding tool for any business!"
What do you like best about Trainual?

This tool is a huge asset to our company. From training our new employees to keeping them up to speed in the field. Trainual gets it done. It is super easy to use, and you will have no issues getting the system rolling.

What do you dislike about Trainual?

The Loom recordings should be a little longer. That is my only complaint.

What problems is Trainual solving and how is that benefiting you?

It allows us to provide a professional on boarding experience, training experience, and allows us to keep everyone up to speed on changes in process.

Small Business (50 or fewer emp.)
Jul 19, 2023
 Source
Overall Rating:
5.0
Raymund Uy B. avatar
Raymund Uy B.
Ppc Digital Marketing Specialist
Share
"cool ux"
What do you like best about Trainual?

easy navigation and useful on newbies like me

What do you dislike about Trainual?

None so far, that I have experience when I used it on my company traning onboarding

What problems is Trainual solving and how is that benefiting you?

getting files that I need to help my task procedures.

Small Business (50 or fewer emp.)
May 23, 2023
 Source
Overall Rating:
5.0
EZ
Elizabeth Z.
Director Of Marketing
Share
"A multiuse tool that improves training and informational protocols"
What do you like best about Trainual?

Trainual expedites the training process. Utilizing written text, images, and videos to train new hires saves time and money while ensuring consistency. Not only does it serve as a training platform for new hires, but is an accessible resource for refreshers and procedure records.

What do you dislike about Trainual?

Trainual is constantly updating and improving its platform, which is great. However, navigation on the admin side can be affected,so when changes do go into effect, you will need to spend a few minutes to bring yourself up to speed.

What problems is Trainual solving and how is that benefiting you?

One-on-one training is not required throughout entire onboarding process. With the information recorded in writing, images, and video, Trainual is an accessible resource for referencing how-to's and SOP's. This is especially helpful for times when employees are on leave or vacation.

Small Business (50 or fewer emp.)
May 16, 2023
 Source
Overall Rating:
5.0
ML
Molly L.
Founder
Share
"Make Work Training Easier"
What do you like best about Trainual?

Trainual allows us to add new topics to train our employees easily. We can add videos, documents or links. Additionally, it is very used friendly. If you can use word or docs, you can use Trainual.

What do you dislike about Trainual?

My only complaint is that when copying and pasting the format doesn't always transfer, but this is not a huge issue.

What problems is Trainual solving and how is that benefiting you?

Trainual is allowing our employees to have a library of resources all in one place. It is easily organized and searchable, saviing e4mployees' time when trying to find a specific item.

Small Business (50 or fewer emp.)
May 16, 2023
 Source
Overall Rating:
5.0
JA
Julianne A.
Founder
Share
"Accessible and allows for knowledge"
What do you like best about Trainual?

I think what's most helpful about Trainual is that its features allow for so much to be entered and to be shared to workers and administrators alike, from policies to processes, anything that defines and shapes a company can be written in Trainual to be passed down to new employees in such an easy way, which I truly appreciate.

What do you dislike about Trainual?

I think Trainual has a tendency to not save entered data right away, which sometimes deters content creators' abilities to add more into the information that they are writing down. Also, when you leave the site for too long, the page turns white and will not reload unless refreshed.

What problems is Trainual solving and how is that benefiting you?

Training has been so much easier with the help of Trainual. Whenever we have somebody new coming in, we can leave them in the hands of our Trainual to build knowledge regarding the company's processes and policies.

Small Business (50 or fewer emp.)
May 16, 2023
 Source
Overall Rating:
5.0
CM
Christina M.
Founder
Share
"Obsessed"
What do you like best about Trainual?

I love how easy it is to onboard new team members and have them show up their first day knowing what to do with their hands. I love it on my phone, computer, etc it's so easy to use! And it's versatile, I recommended my friends at BigHorn Law here in Vegas use it and they're obsessed, too!

What do you dislike about Trainual?

I would like a built in video function rather than directing to a YouTube channel.

What problems is Trainual solving and how is that benefiting you?

I get an immediate ROI on new hires!

Small Business (50 or fewer emp.)
May 16, 2023
 Source
Overall Rating:
5.0
RA
Robin A.
Program Manager/Executive Assistant
Share
"Trainual is a great tool to have for your business!"
What do you like best about Trainual?

The best thing I like about Trainual is the options to add onboarding information or new employees. But it's also helpful for training, process and procedures, etc.

What do you dislike about Trainual?

Honestly, I haven't found anything that I dislike about Trainual. Everything works great! I think having an option to have a main page that displays all employees and links to their bio w/images would be helpful.

What problems is Trainual solving and how is that benefiting you?

Love that you can add processes and procedures in one place. We also use it to add email templates for new and existing employees so things stay consistent. Business performance and streamlining have increased.

Small Business (50 or fewer emp.)
May 12, 2023
 Source
Overall Rating:
5.0
MB
Mallory B.
Founder
Share
"I think Trainual is great!"
What do you like best about Trainual?

The organization is fantastic; I am able to section the topics that I am trying to teach. Additionally, there are many features that add to the content to make the training aesthetically pleasing and fun to use. Also the real-time updates help in collaborative work.

What do you dislike about Trainual?

So far, there is not much that I don't like. I think everything is well thought out. The one thing would be a dark mode, it is rather ineffecient and does not work well.

What problems is Trainual solving and how is that benefiting you?

Stores information about the different work processes. I can refer back to this training when working on a new project or share my information with my coworkers.

Small Business (50 or fewer emp.)
May 12, 2023
 Source
Overall Rating:
5.0
Barb D. avatar
Barb D.
Accounts Receivable Specialist
Share
"Teaching an Old Dog New Tricks"
What do you like best about Trainual?

Trainual is terrific at keeping an "old dog" like me up to date on new procedures. If I find myself with a task that I am unfamiliar with, I can go to trainual and have instructions right before me. Also, If I need to update or add a process, it is easy to do. I simply update the wording or delete the portions that are no longer relevant.

What do you dislike about Trainual?

The only thing I can quickly think of is that you must log in every time. If Trainual remembered you, it would be great! But Traniual remembers your log in, so it's not a hassle.

What problems is Trainual solving and how is that benefiting you?

Trainual is helping our team keep track of their roles and assignments. It is helping us cross train and is a guide to following others processes to get a job done.

Small Business (50 or fewer emp.)
May 11, 2023
 Source
Overall Rating:
5.0
MC
Marissa C.
Founder
Share
"A Great Resource!"
What do you like best about Trainual?

Trainual is a very user-friendly platform that allows its users the opportunity of being able to reference back to information that was previously shared. I am also a massive fan of the ability to use gifs in training.

What do you dislike about Trainual?

There is nothing about Trainual that I dislike. Everything about the platform is lovely!

What problems is Trainual solving and how is that benefiting you?

Trainual offers the ability to outline processes within the company that everyone can and will benefit from. The search option allows users to be able to find a step-by-step guide to any issues they are having very quickly.

Small Business (50 or fewer emp.)
May 03, 2023
 Source
Overall Rating:
5.0
AB
Ali B.
P
Share
"Informative of the current 21st Century Work Environment"
What do you like best about Trainual?

The weekly emails from Trainual about the current events going on about business-related news, tips of training, and the gifs included in the email.

What do you dislike about Trainual?

I feel the interface is a little Y2K and needs to be updated.

What problems is Trainual solving and how is that benefiting you?

Breaking down steps and Issues that one might encounter working in productions, so fellow co-workers can look them up and use them as a guide for troubleshooting purposes.

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