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Trainual
4.7

( 618 )

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Trainual Reviews & Product Details

Trainual Overview
What is Trainual?

Trainual is the playbook for growing businesses. Onboarding, training, SOPs, and knowledge management made easy.

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$29.00/month
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Trainual Product Details
Capabilities
AI
Segment
Small Business
Mid Market
Ease of use
Intermediate
Deployment Cloud / SaaS / Web-Based
Support Email/Help Desk, FAQs/Forum, Knowledge Base
Training Documentation
Languages English
Trainual Features
360 Degree Feedback
Applicant Tracking
Background Screening
Career Development Planning
Collaboration Tools
Compensation Management
Compliance management
Customizable Reporting
E-Learning
Employee Engagement
Employee Self-Service
Goal Setting / Tracking
HR Analytics
Interview Scheduling
Job Requisition Management
Learning Management
Mobile Access
Onboarding
Payroll Integration
Performance Appraisal
Performance Management
Recruitment Management
Resume Parsing
Skills Assessment
Succession Planning
Survey Management
Talent Pool Management
Time & Attendance
Training Management
Workforce Planning
Trainual Media
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Trainual Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 13, 2025
Trainual Logo
618 Trainual Reviews
4.7 out of 5
Mid Market (51-1000 emp.)
Feb 02, 2024
 Source
Overall Rating:
5.0
JD
Josiah D.
Founder
Share
"Intuitive Learning Management System"
What do you like best about Trainual?

I have been using Trainual for almost two years and have enjoyed the process of implementing it in our learning program. Throughout the time I've used it, Trainual has made regular updates that have streamlined information workflow, data analysis, and overall user experience. The feedback I share on my user experience feels heard and taken into consideration. Their response time and customer service is excellent.

What do you dislike about Trainual?

In tandem with what I like best about Trainual, something that has been challenging is the frequency of updates. Often times, the updates impact the visuals of the site, making it difficult to initially find content.

What problems is Trainual solving and how is that benefiting you?

Trainual has allowed us to streamline training and relaying information companywide. This opportunity has connected the company despite being in multiple locations. It has allowed for consistent communication and equitable access to materials and information.

Small Business (50 or fewer emp.)
Feb 01, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Trainual is Useful and Easy to Use"
What do you like best about Trainual?

The feature of sending updates to the entire team via email notice.

What do you dislike about Trainual?

So far trainual has been great, nothing to dislike.

What problems is Trainual solving and how is that benefiting you?

It helps us have all company rules in one place and to send quick and easy updates with any new protocols to the entire team.

Mid Market (51-1000 emp.)
Jan 23, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Just what I was looking for"
What do you like best about Trainual?

Trainual is super user friendly and very easy to navigate. It offers all the features I was looking for to get my business processes organized. You can create Processes, Training, see an org chart, define all the roles in your company, and more. They have a plethora of templates available to give you somewhere to start. And Trainual U teaches you how to use Trainual while simultaneously helping you get set up. This has really been great at showing me where the holes are in my current training and processes. Their customer service is great. I had one girl help me for two weeks at first and she took a bunch of my word doc content and added it to Trainual, showing me how to break it up into Subjects and Topics. It was a huge jump start. And now I have a dedicated customer service rep who is always quick to answer if I have a question.

What do you dislike about Trainual?

I honestly haven't found anything yet which I have found to be a problem. I am sure I might stumble across a limitation or two eventually, but not yet.

What problems is Trainual solving and how is that benefiting you?

My processes are all over the place or just don't exist in writing at all. I don't have consistent training and none that is really available to return to when a refresher is needed. Trainual is helping me get organized, create missing content and organize training and make it available to the right people. I love that it also offers quizzes because sometimes people say they get it, but I'm not 100% sure that is true. Quizzes test their learning and tell me whether they really do or not. Trainual is also very fairly priced and I feel for what you pay, the amount you get is well worth it.

Small Business (50 or fewer emp.)
Jan 23, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Good Platform to Organize a Small Business"
What do you like best about Trainual?

Easy to navigate and populate to meet the needs of your business.

What do you dislike about Trainual?

As of now, there is nothing I dislike about it.

What problems is Trainual solving and how is that benefiting you?

We are able to have a go to platform to help onboard and train employees for their work from home positions.

Small Business (50 or fewer emp.)
Jan 20, 2024
 Source
Overall Rating:
5.0
CR
Curtis R.
Founder
Share
"I love that I can train employees with such an effective tool."
What do you like best about Trainual?

That it breaks down the processes. In this industry many things need to be step by step. This allows us to explain it amazingly. Also that there are templates.

What do you dislike about Trainual?

I wish Trainual would offer suggestions relative to the current content we provide. Also I wish it would remind employees regularly to get up to 100% completion.

What problems is Trainual solving and how is that benefiting you?

We teach our employees utilizing a step by step process.

Mid Market (51-1000 emp.)
Jan 17, 2024
 Source
Overall Rating:
5.0
AH
Amy H.
Corporate Training Manager
Share
"Best thing we have done for our training program"
What do you like best about Trainual?

With Trainual we are able to streamline so many areas of training and reach employees at different locations at the same time.

What do you dislike about Trainual?

The only improvement I could imagine would be limiting the # of times the user can take the knowledge checks.

What problems is Trainual solving and how is that benefiting you?

Closing the communication gaps on some operations. It's in writing and available to all employees.

Small Business (50 or fewer emp.)
Jan 08, 2024
 Source
Overall Rating:
5.0
JL
Julie L.
Founder
Share
"The best way to train your employees!"
What do you like best about Trainual?

Trainual has made onboarding our new employees a breeze! We have uploaded all our policies and procedures and can easily track what has been completed. We also added quizes as well to test! Policies are also super easy to update! Customer service has been wonderful as well anytime we have a question. Overall a great timesaving addition to our company procedures!

What do you dislike about Trainual?

No dislikes for us! We have found it easy to use!

What problems is Trainual solving and how is that benefiting you?

Trainual is solving how we track what SOP's our employees have read

Mid Market (51-1000 emp.)
Jan 05, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Learn Effectively and Forever"
What do you like best about Trainual?

I love that the infromation is detailed and that it remains there so we can return to it and brush up on our information. It is easy to use and easy to setup for others!

What do you dislike about Trainual?

When I add in a user for manage users and try to add them to a training after I click on their name is disappears. However the person is still added which is a plus.

What problems is Trainual solving and how is that benefiting you?

The probelm of misinfromation, because you will always have access to the right answer anywhere and anytime.

Mid Market (51-1000 emp.)
Dec 29, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Intuitive and easy to keep your team on the same page."
What do you like best about Trainual?

It is easy to learn and deploy contect to the entire team.

What do you dislike about Trainual?

Honestly I cannot think of any, this is one platform that walks its talk. However I wish it was fully intrgrated with MS365 and Teams.

What problems is Trainual solving and how is that benefiting you?

Being a small business we have limited funds for training Trainual allows us to get maximum bang for our buck!

Mid Market (51-1000 emp.)
Dec 22, 2023
 Source
Overall Rating:
5.0
AB
Annie B.
Founder
Share
"Excellent experience and product"
What do you like best about Trainual?

The platform is incredibly user-friendly both to create content and to use.

What do you dislike about Trainual?

Recently locations of content created has been in flux which makes it hard to locate and refind but once found we are good to go.

What problems is Trainual solving and how is that benefiting you?

It is putting all our standard operating procedures in one place both for onboarding and for a continuing resource for the companies.