Wistia Reviews: 4.6/5 — Highly Rated

I've always been a huge fan of the heatmaps and statistics. Being able to visually see the engagement is really useful. It allows us to make decisions about video content, video length, and composition. Update for Nov 2017 -- Still very happy with the service! Keep up the good work!

I haven't used the watcher tracking feature since we don't gate content and it becomes a long list of anonymous viewers. The admin section could use some work on making it easier to quickly take actions or see stats on specific videos with less clicks.

When we initially signed up, this solved a business problem where we helped someone monetize video content without letting a viewer share it to people who haven't paid for the content. More recently, we spent a lot of time moving videos off of YouTube and onto Wistia to control the content and keep our customers on our website.

We've used a few video hosting tools, but Wista allows us to gain the most insight into HOW our leads, customers, etc are viewing our videos. We use the HubSpot integration with Wistia to capture valuable information about how much of our videos our leads and customers are watching. It's very powerful!

I truly wish that Wista would make a "portfolio" feature, like Vimeo has. We have a lot of videos that we want to point people to, and it would be great for Wistia to have a way for us to host them directly on a portfolio page in their program.

We use the HubSpot integration with Wistia to capture valuable information about how much of our videos our leads and customers are watching. It allows us to see who is spending the most time watching our videos and gives us a great talking point when we touch base with the lead or customer!

The video customization features of Wistia are fantastic, including turnstile forms and its powerful integration with Hubspot and Hubspot forms. With the Hubspot integration, marketers can easily retrieve user engagement data individual videos on a per-user basis and then, also easily, wire up workflows and other marketing automation features based on that engagement data.

I honestly don't have any negative feedback about this product. If I did, I wouldn't hesitate to put it here.

Provided a better-looking and more user friendly interface for the user side. Tons of controls and customization options that marketers will love. It's integrations also work very well for us, including its integration with Hubspot.

I like the in-depth analytics that Wistia offers.

I don't like the login flow. It's a bit confusing.

We're using Wistia to gain analytics behind our videos

I like the simple and clean design of the site and the ease of uploading video files for hosting. The ability to choose frame grab and customize titles is great so we get exactly what we want when it comes to presentation on our site. Visitor tracking was also something we needed and this provides play counts for the videos hosted on the site. The ability to create folders for different teams was also a nice bonus for us and we are able to upload various videos to each one. The embedding options are pretty robust for different types of websites and covers things like iframes as an option so it works with our own system. There are lots of other options that we didn't need, but they are there so it should satisfy most users.

There's not a lot to dislike about this site. It offers a robust solution for us and checks all the boxes for our needs.

Video hosting and the ability to track visitor usage was important and we wanted something that we could easily embed on our website. This site provided hosting and tracking ability so it was a win win. The benefits have been simple uploading, customizing, and tracking. Clean design interface make this a winner for our team.

I like the level of customisation of the video player and ability to add additional features like CTAs

I dislike the fact that Google does not show video snippets in SERPs when a Wistia video is on page and marked up with the correct schema

Understanding viewer behaviour, acquisition and retention through analytics

Wistia is, firstly, very easy to use. I have a colleague that still has a flip phone and he was able to navigate it without issue. The UI is clean and the features are plentiful without bogging down the works with pointless ones. I have never had a problem uploading or replacing a video, even when my own internet connection is questionable. The customer outreach is impeccable - you don't receive emails just for the sake of reminding you they exist. They always have something practical and helpful to say, especially if you're an online business who relies heavily on video for your CSupport department. I've never been in touch with their customer service. I'm sure they're pretty cool too.

There's not a whole lot I don't like about them.

I use wistia to host rolling demonstrations for conferences, FAQ videos, tutorials, internal training videos. When your support team is small and you don't have two heads, sharing helpful videos can save you time and bodies in chairs.

I love that Wistia allows you to choose a custom color on the video player that matches your brand! Plus I am able to integrate Wistia with all my other marketing tools. One of the features that I have seen a significant advantage would be the heatmap and video analytics broken down by viewer. We have used the heatmaps and video analytics to update videos to keep viewers engaged with our content. I would highly recommend every user to follow Wistia's blog and learning library for solid content. I have learned how to "up" my game as a marketer using video while following their blog.

It is hard to make mention of anything that I dislike about Wistia. They provide outstanding content for all video marketers along with an superb product.

Everything when it comes to sending a message to our target audience during a lead nurturing campaign. One of the features that I have seen a significant advantage would be the heatmap and video analytics broken down by viewer. We have used the heatmaps and video analytics to update videos to keep viewers engaged with our content.

I had a grievance with the new Wistia pricing plan, which would have increased the cost of my plan suddenly because of the way I was using the service. I have to say that Wistia has completely helped me and taken care of the problem. The technology was always good, but, it turns out, the customer service is also fantastic. Thanks Wistia!!!

I had a problem with the new pricing plan but they made an adjustment based on my feedback.

Delivering video content.

I personally choose to use Wistia over Vimeo because it has better privacy control settings. In Wistia, when you click through to the video it doesn't take you to the owner's full album of videos like Vimeo does. This is great if you upload all of your content to one website and you want to the viewer to only see that one clip. It also allows you to place videos up on a password protected site without worrying that anyone will see the content on your personal Wistia page (no one can view that content unless you send then a personal link to it). It also has great customization in case you want the Wistia watermark removed, the play button/frame color customized and if best of all you can set the preview image to whatever you like - you can even set it to an image that isn't in the video. Wistia also has more accurate analytics - you can see the exact area and company that your viewers come from.

If you're someone that wants all of your media readily available and viewable from your media upload page like it is with Vimeo, then Wistia probably isn't for you. Another possible drawback is that Wistia has a video size upload limit. Vimeo also has this limit, but it's a weekly 5GB limit, whereas Wistia's limit is an overall size of all your videos. This means even if you wait a week, you won't be able to upload more videos if you're at max upload capacity.

Wistia is a great way to showcase your work. It's a little expensive to use as a backup for all of your video media, but you could use it for that as well. It also has built in video analytics, so that you can track who watches your videos and from where they're from.

We use Wistia for all of our marketing videos that we host on our websites. It is also a great tool share video content with the team in the field. The integration with Marketo is on the mark.

The prices got a little expensive lately. Especially, if you need integration with Marketo and Eloqua.

- Video Hosting: Easy to deploy and use - Lead Generation: Straightforward integration

I love the easy uploads, movability and functions. I love their videos they post as well. I have used their tips for our own production videos. I love that i can reorder and rework the videos while they are wistia. I love their silly videos and their serious videos. They have seriously helped us when shooting our videos.

Since they are a video hosting site sometimes when uploading it takes forever. That's about it. We love Wistia and are totally blessed to have this resource.

We are solving the fact we don't have to host our videos for our platform elsewhere.

Easy to use . Great followup and support. Excellent training videos.

nothing. It is a solid service. It delivers when others are to difficult , slow and costly.

excellent SEO on my videos

Wistia is a great solution for marketers who understand the power of video in modern omni-channel marketing campaigns. Wistia allows you to host videos on the platform, drive traffic to hosted videos, embed Wistia videos on websites or landing pages, and gather robust analytics. With the integration with Google Analytics and deep video analytics within Wistia, we can view detailed information on our videos, including how many people are viewing, where are they coming from, at what point in the video do they drop-off, etc. This allows us to optimize our video content, add calls-to-action directly into the video & improve lead generation.

The challenge we have is balancing between YouTube and Wistia. We want all of our video analytics in one location, but would like to leverage YouTube's broad network to drive traffic. We're having to balance strategies between the two.

Awareness and lead generation. We're early in our campaigns at this point, so we've seen significant video views, a fair amount of qualified leads and legitimate opportunities that are near to closing.

It's been easy to use and reliable for my needs so far. Even on the free plans there is good functionality and the basic analytics on performance you need to guide marketing efforts. I particularly like how Wistia use video themselves and the resources they make available to help educate the rest of us.

I am mainly using the entry level products for a couple of different sites and nothing has given me any trouble so far.

Video hosting for websites - I particularly wanted an option that didn't display other parties 'related videos' on my site and gave me good analytics and sharing options on my videos.

Simplicity. Fast, easy to use, and simple to embed. As an online business, we wanted a video hosting service that is quick and easy to upload videos to and have reliable hosting. Wistia fulfills our needs perfectly!

We don't dislike any of the current service or features but do look forward to any new features that may come out in the future.

Solved our requirement for an easy to use, and fast, video hosting and delivery. The biggest benefit being reliability and some nice stats.

Wistia is a tremendous professional platform for uploading videos to share or host on your blog or website. The customer service is excellent and the platform is very user friendly. , Wistia is a highly affordable system: It offers a free version tailored for starters and small companies, and a painless transition to higher paid plans to support the growth of your activities.

The Free version has a limit on the maximum amount of storage you can use, but it's sufficient for what I use it for.

I am able to host my digital product videos on Wistia, then embed them withing my digital products I create. You-Tube could very well shut your account down at any time...Wistia will never shut you down.

Ease of use, makes embedding videos easy and virtually dev free, lots of features to stretch the marketing effectiveness of videos you've already created.

It's legitimately difficult to think of something I dislike. Great product!

Responsive video, storage solution, lead generation, video analytics

Where to even start!?! I feel that I have to mention right off the bat that the company culture of Wistia is outstanding. They are friendly, forward thinking and best of all, they let their quirky attitudes shine through in everything that they do. The product itself mirrors these same traits! It is simple and user friendly, has power analytics features that let you see how people are interacting with your site and best of all comes at a very reasonable price!

I really don't have anything that I dislike about the product. I've never personally had any issues with it and have always been surprised by its versatility and news features added that address any minor complaints.

This is simple--we have video content and want to control that video content on our own website. While using advanced analytics to determine how to create future content!

I LOVE the analytics that you can get with Wistia. Also, the product is TAILORED to businesses, so everything is setup so that we can get better conversion and ROI.

Honestly... I don't think there is much to dislike. We use Infusionsoft CRM, and perhaps the integration doesn't go as deep as it does with others, but still! It's great!

Video Hosting. Tracking. Capturing Leads. The whole shebang! Love it!

I hadn't done video before and needed to quickly get trained for my new job. Wistia's vast training library walked me through each part of the process. They made it so easy!!

I can't think of anything that I dislike about Wistia!

We needed to create an online training program and having the ability to store our 100+ videos on Wistia, and then easily embed them onto our site has been great.

Clean navigation and easy functionality. As a web developer, it is extremely easy to make basic modifications to the video (thumbnail and play button colors) and embed them to any page. And the responsive sizing is such a relief - we can throw it into the page and not have to fuss with it to make it look good! The user experience of the Wistia dashboard also pleases me.

Wistia is new to us (we have been using it for at least three months), and I am not the primary user (although I use it, the people who interact with Wistia the most are the video team), but I have not run into any problems. It fits our current needs.

We have a lot of video content that goes on our website, goes on YouTube, and goes to our online courses. The marketing team loves how much data Wistia gathers and presents on the videos, allowing us to make quick data-driven adjustments to our content. Much better than our previous vendor.

I love that I can look at analytics to see how long people are staying interested our videos. We then know to create more like that or tank them! We know how long we keep the attention of the viewer.

It is hard to say, it integrates w/HubSpot so I have the ability to do just about anything. W/out the integration, you would not be able to see who is actually watching, just a location.

My favorite is, It helps me solve my workflow problems so that I have the benefit of adjusting them by adding a video that works elsewhere or taking one out if it is not producing interactions.

We started using Wistia to replace youtube and other video services. What we found out is that we received way more than the free services provided. Everything just works, they are on top of 360 videos and 4K content. As simple as it is, one of the coolest things that they do is offer a video update of whats new every month at the login screen. I wish everyone did this. I never miss updates or cool new features with them. If you use video in your business marketing you owe it to yourself to check them out.

After using Wistia for 2 years I can't think of a single thing that I dislike about them. They really do video hosting right!

My original concern was ads from the free video services. I still laugh when I see a competitor using youtube videos and at the end you see suggestion videos that are inappropriate or for another competitor. I'm really glad they are not smart enough to move their video platform to Wisitia. Since we started using Wistia the biggest problem I've been able to resolve is the ability to replace videos anytime and not have to use an new URL. With the advanced analytics you can start over with the new video or for a minor change you can keep the analytics going. If they still have the free trial, give it a shot and see what you have been missing.

Love how easy and fun this user interface is to use. I have been able to get multiple co-workers to use this with little to no hand-holding unlike other platforms we have used in the past. The videos look great in the players (branded or not) and the feature rich customization just adds to the list of reasons we have been using this platform over any other.

I really can't think of anything I don't like about this service. Honestly.

We used Youtube for a majority of our video hosting and sharing but found that the excessive commercials and ads just took away from the experience we wanted on our website. So I did some research and took a shot with Wistia after reading a bunch of reviews. I am extremely glad I did. I have moved almost all of our library over and plan to move the rest in the coming months. Another benefit is the free guidance and classes/education Wistia gives away on video production and marketing. They deliver their monthly newsletter and at times daily emailed classes that really give you a lot of inside information on making your videos look better and how to market them to get a better outreach and view count. Really can't say enough about this company and their product.

One of, if not, THE best service provider of any resource I've ever used. Simply, they make my life easier at a minimum and provide extra benefits I didn't know I need nor would use. Everything they do is top notch.

Nothing. I cannot think of a single thing.

Video production is time consuming, even if you're doing it poorly. Wistia provides everything you need and supports as well. They're practically dummy-proof, you could be a raw beginner and simply follow what they advise and you'll produce solid material. Wistia is an absolute must if you're a small business owner or one-man-band "video department". You simply won't spend less time or money for the quality if you're going to do video.

We love the analytics. We love the interface. We love Wistia's rad style. We LOVE how much content they create to help us AND our clients out.

Is there really anything to dislike? They're killing it y'all

We help small businesses succeed and grow. Wistia helps us do that through cost-effective video hosting and analytics.

Video Quality = Wistia have the bigest bit rate per second in the industry

Price - it's expensive but worth the price.

The most important videos we embed with Wisita!

I love the data you are able to see and clean design of the video player. They do a really good job with their content and it's super helpful to see.

Not much I dislike, but wish they could just do my videos for me. :)

Scaling our story and being better, more focused with our mkting efforts!

- Lead generation/conversion rates of CTA's, Forms, etc - Marketing automation integration with Hubspot - Playback speed - Embedding, sharing, compatibility, fluidity - Ease of use for both end-users and admins - Analytics

One minor little bug in the system when cloning video settings from an existing video to a new one. But we've figured an easy way to deal with it

For us it makes displaying any video on any device very quick, reliable and very easy. The benefits we've reaped have been an increase in leads generated, and the sales closing rate has increased as a result