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WordPress.org Web Content Management Software logo
WordPress.org
4.4
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WordPress.org Reviews: 4.4/5 — Solid Choice

WordPress.org Overview
What is WordPress.org?

WordPress is arguably the most popular open-source, cloud-based content management system based on PHP and MySQL designed to help small to large businesses create, manage and publish content for websites. The customizable solution allows enterprises to use plugins, widgets, and themes to simplify web creation and design. Top features allow users to upload and store multimedia content, auto-save progress, and restore critical data.

Company Automattic
Year founded 2005
Company size 1001-5000 employees
Headquarters Remote
Social Media
Managed by:
Axel Grubba
Founder
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Ask Questions about WordPress.org
What WordPress.org is best for?
How does WordPress.org compare to HubSpot CMS Hub?
What are the pros and cons of WordPress.org?
WordPress.org Product Details
Capabilities
API
CLI
OSS
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Linux, Desktop Mac, Desktop Windows, On-Premise Linux, On-Premise Windows
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
WordPress.org Pros and Cons
Pros
  • WordPress.org is free!
  • There are thousands of themes, plugins, and widgets to choose from
  • You have complete control over the functionality and aesthetic of your website. 
  • There’s an active community with plenty of self-help guides and documentation available online.
  • WordPress.org boasts powerful blogging features and SEO functionality.
Cons
  • At least with older versions of WordPress, the design editor comes with a steeper learning curve.
  • With any open-source software, you need to find your own hosting, which can seem daunting at first if you’re new to website creation. 
WordPress.org Awards
Findstack 2024 General Badge
WordPress.org Features
API Access
Asset Management
Collaboration Tools
Content Analytics
Content Archiving
Content Migration
Content Personalization
Content Preview
Content Scheduling
Customer Support
Customizable Templates
Drag and Drop Interface
WordPress.org Media
WordPress.org video thumbnail
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WordPress.org 1
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WordPress.org 3
WordPress.org Screenshots
WordPress.org screenshot 1
WordPress.org screenshot 2
WordPress.org screenshot 3
WordPress.org screenshot 4
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 24, 2026
WordPress.org Web Content Management Software logo
8,637 WordPress.org Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Feb 07, 2019
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Wordpress continues to be clunky and overdone"
What do you like best about WordPress.org?

I like that there is an enormous plugin library that you can add to your wordpress site

What do you dislike about WordPress.org?

I dislike how slow Wordpress is, and how hard it is to deeply customize your site. If you want to deviate from plugins or templates significantly, it becomes crazy tough and tedious.

What problems is WordPress.org solving and how is that benefiting you?

We're doing online raffles. we've avoided work duplication through plugin purchases.

Small Business (50 or fewer emp.)
Dec 26, 2018
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Not easy to use "
What do you like best about WordPress.org?

I don’t like a lot about Wordpress. It’s not my favorite

What do you dislike about WordPress.org?

It’s not easy to use. It’s overwhelming and frustrating.

What problems is WordPress.org solving and how is that benefiting you?

None.

Small Business (50 or fewer emp.)
Dec 18, 2018
 Source
Overall Rating:
1.5
CM
Connie M.
Medical Assistant
Share
"So hard to use!"
What do you like best about WordPress.org?

I liked how professional the blogs and websites I saw from others were, but I had such a hard time setting mine up and I wasn’t able to go very far with my website!

What do you dislike about WordPress.org?

It is so hard to do anything with this website.it made me feel stupid and I’m a pretty smart person. I had a terrible time setting up my website.

What problems is WordPress.org solving and how is that benefiting you?

It was so hard to set up this page, that I ended up using another avenue for my business

Small Business (50 or fewer emp.)
Dec 10, 2018
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Ok for a free website"
What do you like best about WordPress.org?

I like that you can upload all your items in one place And I like that it is free to use when you are not wanting your own domain name.

What do you dislike about WordPress.org?

I dislike that it is not the most easiest website to use and not very flexible in terms of design.

What problems is WordPress.org solving and how is that benefiting you?

It is good for a free website for beginners wanting to start their business. However it is limited in terms of design and would not suit most medium to large businesses and those businesses that wish to use their creativity on their website as it is not flexible.

Small Business (50 or fewer emp.)
Oct 09, 2018
 Source
Overall Rating:
1.5
Tyler S. avatar
Tyler S.
Social Media | Website Graphic Ui | Email Marketing | Graphic Designer
Share
"Not a huge fan of Wordpress, Dated"
What do you like best about WordPress.org?

I like that creating a post on this platform is as simple as creating a blog post. You can just open the editor and start creating a page or post for your blog/website

What do you dislike about WordPress.org?

Because of this platform's publishing, if you arent familiar with CSS or other coding, you're limited to the power of your theme and customization feels limited.

What problems is WordPress.org solving and how is that benefiting you?

Hosting our entire eCommerce platform, and running our blog

Small Business (50 or fewer emp.)
Jul 26, 2018
 Source
Overall Rating:
1.5
WE
Waleed E.
Sr. Director
Share
"Great platform but not for small business"
What do you like best about WordPress.org?

The flexibility and ability to be more creative in design.

What do you dislike about WordPress.org?

The complexity and lack of intuitiveness.

What problems is WordPress.org solving and how is that benefiting you?

Open platform.

Mid Market (51-1000 emp.)
Apr 13, 2018
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Wordpress "
What do you like best about WordPress.org?

what I like the most is it’s free access and connection through with jet to other social media still difficult to navigate through it.

What do you dislike about WordPress.org?

I dislike the poor user friendly navigation; it is difficult to apply all functions if you’re a beginner with WordPress. It is a template module, but it is still tricky to navigate through it.

What problems is WordPress.org solving and how is that benefiting you?

I am currently blogging for a rooftops blog in Madrid

Small Business (50 or fewer emp.)
Jan 27, 2018
 Source
Overall Rating:
1.5
JJ
Julie J.
Social Media Ambassador
Share
"I find it difficult to set up"
What do you like best about WordPress.org?

I paid big money for.a website, designed by another company. That this is free is attractive.

What do you dislike about WordPress.org?

I have not been able to get a reasonable site up. I isn’t not user friendly.

What problems is WordPress.org solving and how is that benefiting you?

I have had n account for many years, but still have been unable to get the support I need.

Mid Market (51-1000 emp.)
Jan 18, 2018
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Good Features, Not the best"
What do you like best about WordPress.org?

I think WordPress has a lot of good qualities and contains many good features including the built in analysis you can see at the top of the page and the accessible side bar present on the dashboard.

What do you dislike about WordPress.org?

It crashes a lot and can be slow. Updates are hard to install because they take so long.

What problems is WordPress.org solving and how is that benefiting you?

Job postings are what we use it for- and managing the users and recognized employees in our company that can log into the portal.

Small Business (50 or fewer emp.)
Jan 10, 2018
 Source
Overall Rating:
1.5
SK
Shaya K.
Director Of Operations & Technology
Share
"Great entree to learning about wordpress, but not a final solution"
What do you like best about WordPress.org?

There are many benefits to using a wordpress.org as your hosted platform. You don't have to worry about platform updates, etc. However, because of that, you are somewhat limited with what you can do as far as a custom solution. If you're looking for a free blogging platform and/or want to learn how to use wordpress, this is a good place to start.

What do you dislike about WordPress.org?

You're unable to deploy fully custom solutions. For that, you are better off either going self-hosted, or using another wordpress hosting solution from another host.

What problems is WordPress.org solving and how is that benefiting you?

No real business problems are solved. This is useful for when we need to show new users how easy it is to maintain a website built on wordpress.

Small Business (50 or fewer emp.)
Jan 05, 2018
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Lagging behind the status quo"
What do you like best about WordPress.org?

Ease of use, abundance of plugins (many free), quick development process

What do you dislike about WordPress.org?

Security is a nightmare, mostly due to PHP

What problems is WordPress.org solving and how is that benefiting you?

Quick turnaround for building small client sites, landing pages, etc. while giving content control to the manager

Small Business (50 or fewer emp.)
Dec 12, 2017
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Difficult to Use "
What do you like best about WordPress.org?

There are a lot more options to customize your website than other website programs.

What do you dislike about WordPress.org?

It's quite difficult to use for a non-experienced user.

What problems is WordPress.org solving and how is that benefiting you?

Setting up a website to promote personal business.

Mid Market (51-1000 emp.)
Dec 08, 2017
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Confusing Interface but Cost Effective Option"
What do you like best about WordPress.org?

Its a cost effective way to set up a new website. You can pay for a quick and easy template which allows for minimal customizations. Overall templates are new and stylish which is another benefit.

What do you dislike about WordPress.org?

The interface can be somewhat confusing. It's not always easy to see the difference between a blog post and a web page on the free version. Free templates are nice but restrictive and doesn't allow for many customizations.

What problems is WordPress.org solving and how is that benefiting you?

I'm solving the problem of needing a free or cheap personal site. I use it for my personal portfolio. The template is visually appealing and the interface is easy enough to use to make quick updates as needed.

Mid Market (51-1000 emp.)
Nov 15, 2017
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"WordPress: Pressed to come up with words to describe it"
What do you like best about WordPress.org?

It apparently offers all sorts of benefits for those who know how to use it..

What do you dislike about WordPress.org?

I stay so confused when my company uses WordPress, I really don't know what all the site does. No interest in trying to learn more about it.

What problems is WordPress.org solving and how is that benefiting you?

We have used it to share training videos.

Small Business (50 or fewer emp.)
Nov 10, 2017
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Not quite what I expected."
What do you like best about WordPress.org?

I enjoy the customization and the look of my new website. We feel more professional that we did with our previous site.

What do you dislike about WordPress.org?

The program is not very user friendly. When there is a problem rarely can I solve it myself even with lots of googling.

What problems is WordPress.org solving and how is that benefiting you?

Wordpress hosts my website.

Small Business (50 or fewer emp.)
Sep 29, 2017
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Not User Friendly"
What do you like best about WordPress.org?

Wordpress is widely used and therefore has a lot of plugins for different functions within the website.

What do you dislike about WordPress.org?

The preset options are aesthetically pleasing as some others offered, and the user experience is frustrating at times.

What problems is WordPress.org solving and how is that benefiting you?

Plugins allow for integration among different platforms which is very helpful. We are able to link our wordpress site to Facebook.

Small Business (50 or fewer emp.)
Sep 28, 2017
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Good but not amazing"
What do you like best about WordPress.org?

The ease is creating a webpage and adding stories

What do you dislike about WordPress.org?

The limited number of apps and add-ons

What problems is WordPress.org solving and how is that benefiting you?

Website creation

Small Business (50 or fewer emp.)
Sep 20, 2017
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Such a convoluted Process"
What do you like best about WordPress.org?

I liked how you can choose certain themes to make the process easier

What do you dislike about WordPress.org?

Not being able to use certain functions unless you pay more, or even being able to integrate certain features from our team because WordPresses environment isn't compatible

What problems is WordPress.org solving and how is that benefiting you?

We were trying to start a web-based community for game stratgies

Small Business (50 or fewer emp.)
Sep 19, 2017
 Source
Overall Rating:
1.5
JG
Jim G.
President/Account Executive
Share
"Word press hack magnet"
What do you like best about WordPress.org?

i liked the large selection of downloadable templates and extensions

What do you dislike about WordPress.org?

The platform is easy for hackers to break

What problems is WordPress.org solving and how is that benefiting you?

I used to use for my website. I got tired of fixing hacks

Small Business (50 or fewer emp.)
Sep 05, 2017
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Wordpress"
What do you like best about WordPress.org?

Flexibility to create personalized website features. User can create the site they want, and go from there.

What do you dislike about WordPress.org?

Back end is clunky, much harder to use than, say, Squarespace. The ability to create any kind of site can have limiting factors on less-skill designers and developers.

What problems is WordPress.org solving and how is that benefiting you?

Intuitive design, pleasing aesthetics. Communicating with community members and attracting a new audience to our site.

Mid Market (51-1000 emp.)
Aug 10, 2017
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Just because it's widely used doesn't mean it's the best"
What do you like best about WordPress.org?

There are endless plug ins and possibilities. It's been around and isn't going anywhere.

What do you dislike about WordPress.org?

Clunky interface, easy to mess something up and all the unmonitored third party solutions often cause things to get outdated and buggy.

What problems is WordPress.org solving and how is that benefiting you?

It's an easy, potentially free way to get a website. If you have a team that knows what they are doing and manages ongoingly, you can get very customized! Otherwise, it may cause more frustration than necessary.

Small Business (50 or fewer emp.)
Aug 10, 2017
 Source
Overall Rating:
1.5
Lacey T. avatar
Lacey T.
Care Coodinator
Share
"Not a Fan"
What do you like best about WordPress.org?

I love the layout of wordpress and the easiness of navigating the site

What do you dislike about WordPress.org?

I was trying to transfer my blogspot to wordpress, and found the whole task to be VERY difficult, mostly on Wordpress' end. I thought it would be simple like transferring hotmail to gmail, but this is a special monster. Unfortunately I will not be using wordpress.

What problems is WordPress.org solving and how is that benefiting you?

Personal

Small Business (50 or fewer emp.)
Aug 08, 2017
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Good for basics"
What do you like best about WordPress.org?

It was easy to use as someone with no website experience; I was able to figure out how to do most of what I wanted to as far as changes without involving our hosting company.

What do you dislike about WordPress.org?

I disliked that it was too basic. Also hard to navigate and very elementary as far as layout.

What problems is WordPress.org solving and how is that benefiting you?

We are no longer using WordPress. The greatest benefit was being able to quickly make changes when needed.

Small Business (50 or fewer emp.)
Jul 31, 2017
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"WordPress.org Review"
What do you like best about WordPress.org?

I chose to use WordPress.org over other website building/software because it seemed to be the most popular. I liked that there were then a lot of free resources available (guides, message boards) to consult since I am a novice to web development.

What do you dislike about WordPress.org?

It wasn't a very user-friendly service, and the guides that I saw before I purchased the software were not helpful once I had it. There wasn't an easy way to manage the software on the go (no good phone or ipad app) and since I travel a lot, that was difficult. I liked at first that the user interface seemed bare-- no bells or whistles-- but as I started working, every page looked the same and I got lost in the pages easily.

What problems is WordPress.org solving and how is that benefiting you?

At the time I had transferred a popular food blog from Tumblr to WordPress. I was hoping for a more professional looking site, with more customizable options and easier planning tools. I never felt like a quite got the hang of the software though, and had trouble finding anyone to walk me through it. In the end I transitioned to Wix.

Small Business (50 or fewer emp.)
Jul 28, 2017
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Not Intuitive for Beginners"
What do you like best about WordPress.org?

The plugins are very helpful for search engine optimization.

What do you dislike about WordPress.org?

Unintuitive interface that makes it hard to find what you are looking for (for example widgets or plugins). There is little room for customization. However, this may have changed in the past year, as I used Wordpress a year ago and haven't gone back since.

What problems is WordPress.org solving and how is that benefiting you?

As someone with zero experience in coding, I had a very difficult time navigating the platform and making my posts look exactly the way I wanted to.

Mid Market (51-1000 emp.)
Jul 28, 2017
 Source
Overall Rating:
1.5
KB
Kristen B.
Co Owner
Share
"Wordpress"
What do you like best about WordPress.org?

Can't think of anything I like about it.

What do you dislike about WordPress.org?

We keep getting other people's posts, because there seems to be an overlap from someone else's account.

What problems is WordPress.org solving and how is that benefiting you?

Booking

Small Business (50 or fewer emp.)
Jul 20, 2017
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Good blog platform - hacked for everything else"
What do you like best about WordPress.org?

It works really well for a blog platform.

What do you dislike about WordPress.org?

I feel like you're hacking it to work for anything other than blogging.

What problems is WordPress.org solving and how is that benefiting you?

It's an easy platform to hand off to non-tech centric people.

Small Business (50 or fewer emp.)
Jul 17, 2017
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"cumbersome"
What do you like best about WordPress.org?

My Site is great— the page editor is beautiful and it’s simple to understand. Pages and blog posts are created using a WYSIWYG editor

What do you dislike about WordPress.org?

The WP Admin is too complicated to navigate. The interface will feel much more cluttered and disorganized. The Wordpress interface compared to other CMS’s is good, but compared to website builders it’s not.

What problems is WordPress.org solving and how is that benefiting you?

Website Creation and maintenance

Small Business (50 or fewer emp.)
Jul 14, 2017
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Not Efficient Enough"
What do you like best about WordPress.org?

I do have to admit I liked that layouts at first. They offered me options for good websites and if you were a blogger, this software is right up your ally.

What do you dislike about WordPress.org?

I was introduced to other platforms and found that Wordpress, for me, was a lot more complicated to use, especially building websites. You definitely have to know how to code to get basic options done. I used Wix and other web builders since then and I am much happier with the results.

What problems is WordPress.org solving and how is that benefiting you?

Social Media connections are easy with this software. I am able to provide links for them and update multiple channels with Word Press. Once again, I go back to it being a blogger's best friend. It seemed to be focused on that and it was very easy to create and customize.

Mid Market (51-1000 emp.)
Jul 13, 2017
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Difficult to use"
What do you like best about WordPress.org?

I like as an Admin the website always come up on my page with the tool bar at the top of the site.

What do you dislike about WordPress.org?

It is not easy to use and change items. Some of the coding gets to be time consuming. If you are not good at coding this is not the site that you want.

What problems is WordPress.org solving and how is that benefiting you?

We are solving an issue with classes we are trying to sell. There was a bug in the system that it took days to find, and in the end we had to completely redo those pages.