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Workable Reviews: 4.6/5 — Highly Rated
| Capabilities |
AI
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Workable Pros and Cons
- Easy to use with lots of amazing functions.
- Simplistic and easy to understand.
- Easy to accidentally email the wrong candidates.
- Difficult cusomter service.
Compare Workable with other popular tools in the same category.
The ease of posting for a job and reviewing candidates - I know it is two, but very easy to navigate and use
There is nothing I dislike about the tool.
It has provided me with a large number of candidates for the openings I need to fill and has continued to generate quite a few over several months
Ensure candidates are reviewed consistently. Ability to build out custom hiring workflows e.g. phone screen with recruiter > Phone screen with hiring manager > Formal Interview... etc Extracts data from resume and present in consistent format
I would like to see the return of suggested linkedin profiles for candidates and perhaps links to previous employers so I can quickly research other companies they have worked for to understand if from a similar business
Streamlines our recruitment process inline with our company values
The ease of adding feedback, seeing all candidates’ resumes
Nothing so far, seemless and easy to manouver.
Hiring for the company, filtering out resumes not able to meet expectations.
- transparency of information - nice layout - intuitive operation - e-mail notifications about the message
For now there is no feature of Workable which I dislike
- communication with the internal client's HR is faster - saving time
All in once place. Candidate summary and steps during process.
Not see any dislike feature, options or behavior.
Candidate summary, collected data from other platforms.
Personally, I love how we can send video interviews before we schedule a personal virtual interview. This divides the people who are seriously looking to be hired from the people who are not, right from the start.
I dislike how I have to evaluate the candidate before I see my colleagues evaluations. I am not in any of the interviews I just set the interviews and proceed with the rest of the hiring process if applicable. I always have to do a "fake" evaluation before I see how each interview went.
Communication between all hiring managers has been on point. When we source in a lot of candidates the templates make for easy and quick emailing. Love how we can text through the website. Also the auto save feature is wonderful!
The flow of data and the integration between different environments are useful.
Sometime when screen size is changed, the transition between CV layer and communication between our colleagues layer is not so smooth.
Communication among our colleagues enhanced. The information in the mailing between the candidate, the links, CV, Google Meet are time saving.
My favourite pieces are the workflow for candidates, the assessment tools and collaboration centre where we can add comments or insights on candidates.
The scorecards were tough to find at first.
Keeping a team on the same page when we are working in different environments. Also, being able to provide feedback and having a place where our initial assessments and evaluations can live for the long haul.
Its is very easy to use especially when you have limited exposure to ATS
Nothing its easy to use on my laptop and via the app so I can update and view easily from my mobile
Using the requisition process has supported the sign off process for new roles within the business which has given transparency
It's boosted our team collaboration and everything is in one place for each candidate. It's easy to pull information on candidates and share it with the team. Communication with the candidates is simple and fluid. All e-mail communication with the candidate is automatically captured on the candidate's record. I also love the reporting capabilities. We recently went through our ISO 9001:2015 Quality Management System audit which we passed with flying colors. We have listed real measurable metrics that allow us to operate better as a company. As a senior executive in the company, I am able to get an immediate snapshot of where our gaps are and where we should focus our recruiting efforts. This has saved me immeasurable amounts of time pulling from multiple spreadsheets and other sources now take literally minutes to pull and format for our needs. We demonstrated Workable to our ISO 9001 auditor and it was the first time she had seen it. She was very impressed.
Currently, pipeline customization requires the assistance from Workable staff. You can't do it on your own. However, this is changing. Workable will soon have an update which allows us to do much of the pipeline customization ourselves. It would also be nice to be able to do searches based on key words in resumes. Currently, you have to #tag the keywords yourself. You search the keyword #tag which works fine, as long as you've #tagged the key words. We have found good workaround solutions and still think Workable is the best ATS we have worked with.
One of the great features is the EEO Compliance feature. Candidates can voluntarily provide this information. I was able to pull the report on this data for our Affirmative Action Plan and it took me around five minutes to pull the report into and Excel spreadsheet, clean up the appearance, and put a filter on it for sorting. I can't imagine how long it would have taken to pull this information together if it had been manual. We recently passed our ISO 9001:2015 Quality Management System audit. We looked at doing this a year ago before we were using Workable. The effort it took to pull metrics together for our recruiting process was nearly insurmountable during our initial attempt. Having Workable as our ATS has made the task of gathering metrics absolutely painless -- and even enjoyable. It gives senior leaders immediate visibility into measures that make a quality organization.
Seeing a timeline for each applicant and the calendar integration for sure. Makes it super simple to add in additional hiring managers and to share timelines with the Directors of unsuccessful applicants for coaching purposes.
I find when I use the Google Calendar integration the invite is sent to the applicant but the link to the Google Chat Video conference does not appear on the recipients invite. I then have to go to my Google Calendar, delete the applicants invite and then re-add them for the link to show up on their end. I would also like the ability to share individual attached files or videos used throughout the vetting process. FOr example, if I have the applicants record a short video as a pre-screen, my HR team attaches that to the timeline but if I want to only share that video with the applicants current Director, I cannot. Instead I have to add them as a follower.
Efficiency and organization. Often the biggest challenge with hiring is keeping everyone's application organized to get the best possibility of an apples to apples candidate comparison. It also allows for super powerful collaboration with my HR team based on individual schedules. The application process can continue even if I'm not available.
Easy to see and find what you are applying for and really one pager so no need to go to next page.
I think it is good right now and I don't have any dislikes at this point in time.
interview is easy to record, check details of people applying is in good view.
How easy it is to use and move candidates through the hiring process.
I do not know what sourced means and how people get there
I do not have any problems. I like workable.
Simple to use with plenty of complexity for larger teams.
Nothing to dislike, really. The system is easy to use with no glaring issues.
Workable helps my small team track candidates across multiple roles and makes the entire recruiting process streamlined.
I love being able to sort candidates by job and then by evaluation. It helps me keep in touch with my top candidates.
There are just a couple tiny annoying things. Like when I write and email there is always "- -" on the line before my signature. I need to delete this line each time. Also, as an All Access user, I don't have an option to turn off email notifications to my email address. I would prefer to answer all notifications directly from Workable. I'm notified in both places and I feel overwhelmed with notifications.
This is our first ATS. I love not needing to go back and forth between Indeed and Zip Recruiter to view candidates. Workable also sorts out duplicate candidates so it's less confusing. I also like that our jobs are posted on multiple sites at once so we are getting tons on great candidates to choose from.
The ability to look at all the resumes and names in one place, then the ability to sort.
NOTHING! I think this program should be in every HR manager's tool box!
No issues; it has made looking at potentials hires more efficient in all regards.
The integration with email and the layout.
Nothing really it's really user friendly.
Finding quality candidates.
Amazing, intuitive UX. Everything just seems to be where you expect it. The whole team really likes it and there was very little learning needed.
There could be a better integration with external services eg. Linkedin on the applicants side. I would expect to be able to just submit Linkedin, maybe Dribbble (designers), Github links and apply for a job.
Hiring a lot of people by different hiring managers without a dedicated HR team.
The simplicity and structure of the platform
I can not think of anything major, however, moving candidates between different jobs is not very straight forward, especially when one of the jobs has been already deactivated.
Our entire recruitment is done through workable for many years
Workable is a good place to track open jobs and employees eligible for positions. Workable is a brilliant place to seek new members for positions open in the team. It is also a great platform to track referrals that are internally submitted by current employees.
There are limitations to collaborate on the website. The primary issue with Workable is the lack of integration with job portals like LinkedIn which will immensely help drive the volume and its quality.
Employee hiring, referrals
A great tool to manage everything hiring related. I love how easy it is to post a job, get candidates and communicate with them. Scorecards and video interviews are necessary to hire in a remote setting.
It is a solid product, not much to dislike.
Hiring at scale. Better communication across the hiring team. Automating repetitive tasks.
It's super easy to just post a job ad and workable does the rest. I like how easy it is to use.
Sometimes it's hard for me to find my job ads in the interface. Not a big deal but I always have to click around searching. The applicants section is great though.
We are finding exactly the applicants we need at an affordable price without hardly any effort.
The flow of candidate to phone screen to interview etc. worked very well for us. Aggregating applications from multiple sources was also a terrific service.
It is frustrating when I want to type and email and the space to type in is covered by some sort of message wanting me to use Microsoft365. This is a confidential process and I don't need a whole team reading every email. It's annoying. But it's not a big deal.
as above
Having all of the applications in one place and the ability to bulk email directly from the application.
Sending bulk emails will sometimes go to peoples junk mail.
It is much easier to sort through candidates.
Complete freedom and view of your pipeline.
When a candidate is applying to multiple positions its will be difficult to track it.
Organizing my pool.
tagging about topics or patterns tagging people interested
rendering of CVs in OCR is not pretty or formatted where its easier on the eyes scrolling actual cv, the view plane seems small on my 1280x800 x screen lack of reports or tools to build reports employee referral isn't very clear
we are trying to hire a lot of people over different roles with different stake holders
Moving people through stages. I love that I can move candidates and separate them into stages. I also love the pre-created email templates - they made my life so much easier!
We are using it a second time now and don't have nearly as many candidates that applied as the first time.
Multiple emails to multiple candidates, centralizing all responses and documents, easy to narrow down candidates with the questions they would fill in.
Emailing a resume to create a profile Organizes comments and feedback all in one place.
Lacks resume review view or tools that can be used to quickly pick the best candidates from 100s. Needs to mine the key features from resumes like, precious employers/titles, schools, location, gender, graduation year etc. so that I can then look at a table view and filter for the candidates that are most appropriate. Right now I have to click on each resume individually and read it. This is archaic. The tech is available. Ok so if that’s too hard, why not at least let me search the content of all of my resumes. “As a user I want to be able to search for anyone that worked at McKinsey” - key word search McKinsey. Let me create alerts, “mark a user that worked at McKinsey, or went to Harvard, just applied” “mark a female with 5 years of project manager experience just applied” Then let me access all of these fields through your API, so that I can create my own alerts or whatever. If you would just make the resume text string available then we could mine it ourselves.
Organizing the workflow of candidates through our process
Workable allows for really efficient review of resumes with all the features a hiring manager might want - a quick yes/no, a way to provide comments, a way to tag colleagues, different stages and categories for applicants. As someone that's not in HR, I've always found it super easy to use and a real value add for the hiring process.
The search feature is a bit lacking - I use tags for applicants in my comments, but I'm not able to search for those particular tags within a large pool of candidates. That would be helpful!
For me, the biggest benefit of Workable is just keeping everything organized and in one place. Even communication with candidates is contained within the platform. I am not part of the recruitment process, so I don't know if this is unique to Workable, but I know we've had a lot of success with being able to share the job across many job boards at once.
Workable is extremely user friendly, training was minimal
Connecting Facebook to Workable was a bit of a struggle for me since we use also Facebook jobs
We are now able to get a good handle on how many applicants we receive, if those applicants are of quality, and how many we hire/reject with those comments all in one centralized location.