Workamajig Reviews: 3.8/5 — Good for the Price

I like how the time tracking is very simplified and does not take very long to fill out.

So, far there really is not anything as long as the backend is setup properly

Budget tracking against personal actual hours.

Workamajigg is extremely user friendly and easy to use for all team memebers.

The only thing I dislike is that there is no forgot your password option, and you have to reach out to someone internally if you can’t remember your password for them to reset it.

Timesheets and billing. It is easy to see who is billing to what jobs and also helps us stay on budget for each project.

The ease of submitting projects, tracking!

The platform is extremely manipulative. You can do almost anything with it -- however, since it's ever-changing and updating, users will occasionally encounter issues that they really shouldn't.

Great platform for an agency-wide solution! -Communication -Workflow -Time Management

I like how you can add, as well as see so many details of the the project. From hours allocated to hours used and original files.

I'll admit it did take some time for the format at first (from C&P), but now it's so easy to manage.

We've been really able to increase our profits with the estimating and tasks to track Change Work Orders.

The new user-friendly interface is easier to use and the designers have embraced it quickly.

It doesn't always work well on my phone, it sometimes gets hung up on setting up new meetings. The navigation on my smart phone is a challenge, too.

Tracking projects from beginning to end, and creating schedules that are finely tuned, yet flexible and easy to update. I also use Platinum for sales and new business, much more than the previous version of WMJ.

The ability to easily navigate from one project to another, one task to another, back and forth between tasks, etc.

Reporting engine could be stronger, the reporting engine needs to more flexible.

Billing, organizing content, workflow management

Multi-platform timesheet preparation, is really easy and less time consuming.

There have been issues, but all very good now.

Creatives get their time in on time. Major miracle, let's face it.

I like that you can approve, and then create invoices all at once for all of your clients versus creating one at a time. You only have to put the invoice date in once as well and it populates in all of the invoices. The billing worksheets are much easier to work with as well.

The reporting is not always easy and unless you understand the tables it is hard to get the correct data in your report. I think this is just a matter of some additional training from Workamajig. The vendor invoice input screen could also be less clumbersome. You create part of the entry with one screen and then for the balance of the items you have to go to a different screen.

We now use time and materials to capture all of the staff time that then flows directly to the project and then to the invoice. Our profitability has increased greatly since using Workamajig.

The platinum interface is extremely clean and intuitive and allows you access to different screens without having to close out and go back and forth. This will allow for greater continuity of work and less wasted time.

Since the entire platinum platform is still being developed and refined, I cannot make an accurate assessment of any items that I do not like as yet. Once completed, it will be easier to assess any issues.

I believe the CRM module will be extremely beneficial to our Marketing Team and allow for greater efficiency especially since you can go from leads all the way through to an actual project within the system.

We love the new, clean look and feel and navigation of Workamajig Platinum. We appreciate the intuitive layout and improved performance. We're still learning the new features and functionality.

There are some slight functional variances between the flash and platinum versions. We have a little more of a learning curve than we expected.

Workamajig has helped us identify some areas in which were not estimating appropriately. We have also identified and remedied some notable utilization and realization issues. Thank you!

I enjoy the fact that it is no longer on a flash platform. In addition, the interface is far more cleaner and easy to navigate from area to area. The new platinum version catches up to modern interfaces that we are used to viewing.

One of the biggest struggles is when our clients submit a request that is more of a campaign request that includes 12-15 individual projects that holistically go together. If the system could allow a person to submit multiple projects under a new "campaign request" submission at the time of submission would be ideal rather then needing to submit each item individually or copying a request to multiple new projects and then cleaning out any irrelevant information. This would greatly reduce time both on the client and agency side.

We are always trying to find new ways to reduce administration burdens and build upon stronger productivity. One of the key benefits that we have found with Workamajig is that with all content for a particular project being centrally located - we are always able to reference the project ID number and pull all information on that project even if it was something we completed a few months ago. The systems data gets stronger and stronger as time goes on as long as the users continue to put "good" data into the system. This clearly has cut down on the wasted time in past cases where we were trying to track down project info through email, spreadsheets, etc.

My favorite part of Workamajig is the Project Request system. Being able to create a job directly from the Project Request, helps keep things organized. Love being able to look up old jobs and finding the history very easily.

We were having a lot of server issues, and the system was very slow. Now that we are on our own dedicated server, things move a lot quicker!

We were not able to keep good track of projects in the past. Thanks to Workamajig, we are a lot better with complete project visibility.

Multi - Company is great and cute credit card connector

Not able to run PO reports by GL company

Intercompany Bulling

I love how everything is connected and tied together in one place.

The fact that everything is customizable is helpful, until it isn't. I would prefer if everyone's display options could be the same, so everyone sees them same thing

We can now have PDFs, and comments that we in chats and emails all in Workamajig. Also, more importanlty, we can easily see if a project is profitable

Very easy to use and you can do so much!

Reports are something difficult to create

Everthing can be done on one system!!

My Company uses Workamajig as only a finance tool, but our system works great in tracking our client campaigns , projects and employee time spent to budget, as an Account Executive it helps me to manage teh budgets very well.

We use Campaigns now for billing, and have to edit projects when adjusting budgets, the only way to do that is to unapprove teh campaign estimate first. not a huge problem but extra steps

WMJ helps me as an AE manage my Clients Budgets and project spend effenciently

Wamj does pretty much everything required with an ad agency. Exception of payroll which is fine to have outside of system. Accounting is robust and project mgmt has different levels you can implement or not, depending on what you do within your agency. Support team is great; you just have to tell them the issue via email and they will get back to you. They can help you with custom reports and get you started.

Initially seemed overwhelming but videos and Bootcamp were very helpful. There is lots available but you don't necessarily need to implement.

Advising on how to clean up old history for us after 5 years of using it.

I love that it is truly all inclusive. It is project management, timekeeping, AR and AP on one platform. .

Don't like the time it takes to sync a calendar up to WMJ.

Accurate and streamlined billing makes the process very quick.

WMJ is an intuitive and detailed project management platform.

Because it has so many capabilities, it can take a bit to learn and apply. Perseverance is key!

Workflow processes.

We love the flow of tasks that can be preestablished per type of project that keeps all departments on the same page.

The older verison allowed you to have mulitple projects up at the same time and now you can only have one sliding frame at a time.

Workamajig allows anyone on the team to check the status of a project and answer client or vendor questions seamlessly.

Being able to work in multiple tabs to increase productivity

We had difficulty with processing speed, but it has been much better.

Client profitiablility

It's an all-in-one platform: project management, billing, accounting. Everything is all in one place and works together well.

The biggest issues I've had are usually just related to creating/running reports and not being able to get the information I want all in the same report, even though that information is available in different places. Usually the engineers can help create what I want, but it shouldn't have to be that way...I should be able to pull the information that I know is in the system and place it where I want.

Complete Workflow: we use it for project management to billing to creating our agency financial reports.

The ability to pull copious amounts of information into detailed reports for billing and reconciliations.

It can be a double edge sword. Due to the large amount of data it can be confusing at times. This is true when delving into areas you may not be as familiar with.

WMJ provides detailed financials which allows us to breakout products and services as needed. Project information, billing and accounting functions are seamlessly integrated.

Organized file naming and campagin structure. Primarly replaces communication through email, slack, other channels while keeping conversation threads in individual jobs. Helps maintain job folder structure and dependencies.

Lot's of clicks for single action. Resource management has been a challenge. With job and task dates always fluid, time consuming keeping all tasks date current. Visually one can see it was designed by programmers. If color options were available for identification, users would be more likely to stay engaged.

Creating job number structure and organically threading conversations into same job. Similar to emails on same thread but no tracking down the job associated with conversations.

Can be easy if you are processing nothing that is out of the normal. Advance bill, PO, Reports are not easy to generate correctly. Reports often don't produce accurate accountability across all financial reporting.

The help guides are inadequate because they don't give detailed instructions on how to get to the issue of concern. Don't address a multitude of issues with any of the modules. Review your support tickets and you will understand what i mean.

It is not addressing specific reporting needs. We end up creating manual bills for 3 large clients.

I think it's a good way to keep our employees accountable of their time usage and keeps billing very streamline.

I dislike that it's not intuitive and a lot of users using the site for the first time can be difficult to navigate.

Keeping track of the hours worked for each individual employee

Cheraye and your customer support services

The help center could contain more information and be better organized.

Cheraye has helped us with generating numerous reports and understanding the administration side of Workamajig.

It's a fairly easy system to learn. Workamajig also offers support both online and through email. They answer your questions quickly and send you easy-to-follow instructions.

I'm a relatively new user, so I'm still figuring out how things work and correlate to each other. I don't have any complaints at this time.

Workamajig makes invoicing quick and easy. We can create many invoicing templates for various client needs, making our clients happy. I like that there is more than one way to invoice, post receipts and review the data that has been posted in the system.

I like that WMJ is easy to use. I like that you can unpost an entry to fix it. Everyone makes mistakes.

At the same time, I dislike that you can unpost as someone with this ability can unpost something and cause you to be out of balance.

I like to be able pull data from the team and see how much they are being utilized. WMJ has the data I need. I am able to keep up daily with my accounting and this allows for an easy month-end and year-end.

I enjoy that Jig can do basically everything in one place.

That jig does not integrate with many other tools, which would be a huge plus.

Our company uses jig for task management, budget management, accounting and reporting. I love the flexibility that is provided with filters when working on reporting.