Workamajig Reviews: 3.8/5 — Good for the Price

We use Workamajig for much of our internal project organization and use Platinum for time tracking. It's definitely an improvement to the previous functionality. The interface is easier to use, easier on the eyes, and saves a lot of time due to the improved tabular structure. Support is also excellent.

Still lots of weird workflow things you have to make sure to do - check certain boxes, make sure everything is set up perfectly. Once you get the hang of it its not too bad but there is a learning curve

Time tracking, project management, budget management and accounting (all in one tool).

I like the UI the best. It is much cleaner and a better UX than the "non" platinum version of the app.

The mobile app still needs some work. I found myself searching for things too much.

Solving our scheduling and overall project organization needs.

Workamajig is a great product because of its versatility. It allows you to customize your project workflows for what your company specifically needs. It also will connect via an API to your Accounting software to account for billable hours, which is great. It has great features for tracking hours worked on each project and to easily view how much work is on your team's plates for the upcoming days so you can plan accordingly.

There were a few features our company used with project workflow software that Workamajig didn't have, which were the ability to auto assign teams to specific projects; with Workamajig you have to manually assign the team members who will work on each task / project. The other feature that was more challenging with Workamajig was review cycles, meaning reviewing work and sending it back for rework as many times as needed.

Project workflow process and project organization

The task cards are great. They give you a quick picture of what your day looks like.

We are always having to customize this to our needs and it takes time.

We are now able to decide if we have the time/people available to take on new customers or not. We have also been able to predict if a job would be profitable or not.

I like the new layout and I like the scheduling options. More user friendly. I haven't spent a lot of time with platinum, but what I have checked out I like.

That I can't do a workback schedule in jigs (or if I can that I haven't figured out how yet).

I have only checked out platinum a few times, but we use jig in general for almost everything, projects, budgets, reporting, and scheduling. Its nice to be able to do everything all in one place.

I really like the ease the platform provides to manage jobs and communications amongst employees. The diary notes functionality makes capturing all project member communication easy.

There are very few things I dislike. I wish that I would be able to assign to do items and create to-do lists for projects, similar to the functionality in Basecamp

We are using it for our agency to manage projects, budgets and resources. We have benefitted from our project planning and estimating capabilities.

Easy to store leads, various contacts per client. Also a great tool for invoicing and easy to find past invoices, quickly see what is paid and remains open.

Not able to preview many of my invoices in screen- need to pop open an email or a separate pdf.

Better communication flow with external clients

I like the fact that it isn't based on a bunch of modal windows.

Labelling is strange. Lot's of unhelpful animations.

Just adding hours

Transparency among teams., stakeholders and other key players.

UX/UI can be confusing at times. Without training, it would be difficult to figure out.

Increased project efficiency.

I like how much more user-friendly Platinum is compared to the previous version.

It was difficult to adjust to the new version after getting used to the old one.

Organizing jobs & keeping track of budgets.

It has a lot of features. We use the project management, alerts, email.

The interface needs to be better organized.

Makes me more aware of what other areas are doing

Creating estimates and running reports. Clean look.

Sometimes it remains on last week or yesterday's timesheet when I hit current day

Budgeting, creating tasks

I like the streamlined way to work on timesheets in Platinum. It really helps when creating multiple timesheets with the same task set.

It doesn't always play nicely with my mobile device.

Syncing with Google has been a chore but we finally were able to make it work

Retaining all of the actions for review later is what I appreciate the most. When we are asked "what did I do last year" we are able to pull all the information to answer that question

So many tools can make it hard to use - it is fully customizable, which is great. But then there are tools that may not be used fully because your team may have a hard time adjusting

Everything is streamlined and saved in one central location. We are often asked "what did we do last time?" we can easily answer that question because all of the data from the previous job is stored under one master project detail.

Workamajig makes it easy to log and track time, and once you're trained it is user friendly. The more you put into it the more you get out.

There are some little technical quirks that are annoying and it requires significant set up and user training.

project management and tracking and time entry.

I like that you no longer have to log in as much, you can have multiple tabs open, it doesn't crash like Classic used to, and it looks way cleaner.

I don't like that I as the timesheet administrator can't create a timesheet for someone if nothing is entered on their timesheet already. If my employee is OOO, I'd like to enter in our PTO timesheet for them to make my daily reports accurate. I also don't like that I can't update the in/out board for other team members. Sometimes people forget to update it, but I know they're OOO and would like to be able to update that so the entire team can see it.

A more streamlined way of how we used Classic. I expect we will modify our process in the future with some capabilities Platinum has. As of now, we've been getting used to the program as our current process stands.

I appreciate how they value and understand the perspectives of so many different users. It is just one product, but it becomes something totally different and unique to each person that uses it. It is so customizable and comprehensive, anyone from billing to creative can be comfortable and get what they need.

Although I do appreciate the refreshed UI design in Workamajig Platinum compared to the incredibly clunky Standard, I feel like their UI reinvents the wheel a few too many times. Getting around is not always intuitive, and many times it feels like they cleaned up TOO much, so that certain things are hard to find. Plus the option to have multiple modules open in the same window will be very missed.

Workamajig is an end-to-end workflow management solution. We need very little, if anything else. From my department, I see Workamajig as offering excellent efficiencies in project management, time cards, and billing. Having all those components connected to the same database keeps us moving at the pace of the work coming in.

I like the improvements to the overall user experience and functionality of the new platinum platform. It's very user-friendly.

We have only been using Platinum for a short time and, to date, I have yet to find a feature I dislike.

As a business, we are streamlining billing and project management. It is very efficient!

I love the new interface, I think it's very user friendly and allows for easy navigation between tasks. I am also a big fan of the multiple integrated options like excel and email export.

I dislike the cumbersome update process.

expense reports are made ver stream line and it gives us a higher level or organizing dense financial information

I love the task widget and project list. It's easy to sort and see everything I need in a number of different ways.

I don't like how I have to submit timesheets using the little sidebar. I wish I could just hit "submit" on the page.

Tracking time, to-do list compilation, and project assignments.

Updated interface looks much much better

Really tough to manage projects and resourcing

N?A

The best part is its robust reporting functionality

It's incredible unintuitive and flash based.

It houses all of our project information: estimates, vendor POs, timesheets, budget reporting, and campaign management

Much easier to complete time sheets than non-platinum version of Wrokamajig.

When attempting to submit timesheets, the platform doesn't always submit all of my time.

Speed of completing timesheets. Platinum is faster.

I like the simplicity of having job tracking, billing, time sheets, and feedback tools all in one place

I don't like that I cannot view images and PDF's within the interface or the automated emails that WMJ sends. Having to download those images is a hassle when compared with similar tools like basecamp

We are seeing great value in having our jobs tracked and trafficked with our employees timesheets integrated

The easy accessibility and training modules to help troubleshoot any issues.

The unnecessary amount of clicks for some of the processes

Scheduling projects and assigning roles

More modern interface with dynamic qualities. Accessibility from handheld devices to full features. Function organization by role. Ability to set web links to reports, etc.

still a little "clunky" - panels may hesitate to come out; Panel layering sometimes a bit much when trying to get to details. Freezes frequently as compared to classic, which rarely, if ever froze. Inability to customize landing (today) pages is a BIG one. Plus customize what data the graphs, etc pull for display.

Time keeping is better, so there is less push-back from employees on keeping their time. Overall easier to use and navigate which has helped us increase utilization by our employees and integration into processes.

I love the new user interface experience. It's clean, modern, and works well overall.

There is no easy way to see transactions made within a job. I feel like I spend a lot of time hunting for functions that were easily found in Classic. Still undecided on the main screen and having to "switch hats" depending on the role I'm playing that day.

The timesheet entry system is easier than Classic, loving the function of entering time across multiple days. Being able to set up daily hit lists via the system is incredibly useful.

I like that the platform allows for multiple systems to be integrated into 1 dashboard -- project management, Insertion orders/Media, accounting/financials, timekeeping. It allowed us to consolidate.

I wish the media section was a bit more robust. I know that it's meant to interface with strata, however, would be good to have more options here if we are using it as the main platform.

We are able to better see where staff time is going -- which clients, projects, and types of tasks. As well as revenue by services. This helped us rethink our breakdown of services and how to best align our resources and pricing models

I like the design. It's very clean and organized.

It's not consistent. I can perform the same tasks a few times with different results.

We use it to schedule projects. It helps the team stay on top of the schedule.

The level of customization, while sometimes daunting, is very helpful.

I do not always find the interface very intuitive. I do wish that it was a little more modern in appearance, but that isn't necessary.

Workamajig helps me to analyze efficiencies and profitability.