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Zoho Mail
Streamlined Email for Business
4.4

( 609 )

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Zoho Mail Reviews & Product Details

Zoho Mail Overview
What is Zoho Mail?

Zoho Mail is a component of the wider Zoho ecosystem–a popular choice among small to medium enterprises. It’s preferred for smaller organizations that are working with smaller budgets. The platform offers access to mobile applications and other productivity features, at very affordable rates. Zoho Mail is also secure. The simplicity of the control panel is certainly an advantage and it provides a big-picture overview of communications.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
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Ask Questions about Zoho Mail
What Zoho Mail is best for?
How does Zoho Mail compare to Todoist?
What are the pros and cons of Zoho Mail?
Zoho Mail Product Details
Capabilities
API
Segment
Small Business
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Zoho Mail Pros and Cons
Pros
  • Great for email attachments
  • Email hosting with your own domain
  • Tasks and bookmarks included
  • Lots of technical support for paid plans
  • Affordable pricing
Cons
  • Limited in terms of advanced features
  • Not the best for cloud storage
Zoho Mail Features
API Access
Audit Trail
Automations
Bulk Task Actions
Calendar View
Collaboration Tools
Comments & Mentions
Customizable Workflows
Due Date Tracking
File Attachments
Gantt Charts
Integration with Other Tools
Kanban Boards
Labels & Tags
Mobile Access
Notifications & Reminders
Offline Access
Priority Levels
Progress Tracking
Real-Time Updates
Recurring Tasks
Reporting & Analytics
Search Functionality
Subtasks
Task Assignment
Task Creation
Task Dependencies
Template Management
Time Tracking
User Permissions
Zoho Mail Media
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Zoho Mail Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: January 15, 2026
Zoho Mail Logo
609 Zoho Mail Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Nov 25, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Love it!"
What do you like best about Zoho Mail?

It was surprisingly easy to set up. It's a great (free) service that I can use to create custom email addresses for my domain.

What do you dislike about Zoho Mail?

Sometimes it's hard to find answers or get help if something goes wrong.

What problems is Zoho Mail solving and how is that benefiting you?

Being able to have a custom domain for my business and not just a Gmail account or something. It looks way more professionsal.

Mid Market (51-1000 emp.)
Nov 21, 2019
 Source
Overall Rating:
5.0
RP
Raj P.
Accountant
Share
"Zoho Mail"
What do you like best about Zoho Mail?

I use this daily and it's valuable. It is totally different from my website hosting email and with a few features on the server & on my domain registrar, my mail was set up. I use it on my in house computer/devices or I can also login and work with email on the web. I set up folders, filters, blocks, and love that I can make an alias email to give out if I don't want a person to have the real email.

What do you dislike about Zoho Mail?

It seems like my email sometimes appears to be offline in my computer application. It is very brief but it happens. The more recent setup for anti-spoofing feature were difficult to set up and I had to contact support for help, their instructions were incorrect (but, like I said, they did help me and were eager to please). The spam filtering feels small. I can only restrict emails/ domains.

What problems is Zoho Mail solving and how is that benefiting you?

Since I am a user and suggest this to my clients, I would say it's worth it, even with the spam stuff. Junk mail will be difficult no matter what. The interface is good and I do notice they are always working to make improvements and upgrading things

Mid Market (51-1000 emp.)
Nov 19, 2019
 Source
Overall Rating:
5.0
RP
Raj P.
Accountant
Share
"Zoho Mail Review"
What do you like best about Zoho Mail?

Ability to move up and work as a team is the most useful benefit of Zoho Mail. On use I did find: 1. The Administrator can be a team can be many people. 2. Role set up and Employee Addition, even with custom roles are very helpful for medium scale enterprises. 3. Has a good ability to make a company-wide policy for better adding of compliance's and related kinds of stuff without too much work. 4. The advanced and simple mode selection also helps for quite a good lot of employees. 5. The email verification details in every email are quite a useful feature that will save time from spams not available in the suite and likewise applications to Zoho has.

What do you dislike about Zoho Mail?

One of the most not useful parts of the software is the streams feature. You can compare this to an email client trying to merge email with their own version of social apps. For those looking for a feature such as this it may not be a huge issue for you, however I run IT for 100 users and not a single user wants this feature, the tough thing being is it comes turned on by preset. Shut it off you say? If it were that easy I wouldn't be so mad by it.

What problems is Zoho Mail solving and how is that benefiting you?

The interface is pleasing and I do notice they are constantly working to make improvements and updating things.

Small Business (50 or fewer emp.)
Nov 19, 2019
 Source
Overall Rating:
5.0
Abbinow T. avatar
Abbinow T.
Founder
Share
"Excellent Email Client! A Must have for all Startups and SME's ."
What do you like best about Zoho Mail?

Zoho Mail is an excellent Email Client . It's basic version or introductory version is free . It provides you with 5GB of Email Space free of charge . You can access the mail service using webmail for the free version. You can download the Zoho Mail App as well in Android phone and be connected always. It provides you with almost all features like recall your mail, Delivery receipt, Scheduled mail service feature etc. It's always up and never down. Overall it is great to be associated with Zoho Mail.

What do you dislike about Zoho Mail?

Recently Zoho Mail has reduced the no. of mails they can provide for it's basic version. Earlier you could use 5 free emails at 5 GB each as an introductory offer . Hope they do not dilute their free features as they get popular .

What problems is Zoho Mail solving and how is that benefiting you?

It provides you with all features an email client can offer . Excellent Support over Email, phone etc. Free services as an introductory offer by providing 5 emails with 5 GB space . Best for Startups, SME's who are looking for less investment initially on their mail requirements. Their price plans for paid plans are also reasonably priced.

Mid Market (51-1000 emp.)
Nov 17, 2019
 Source
Overall Rating:
5.0
JO
Jerson O.
Sales Associate
Share
"Zoho Mail is the best email service and application."
What do you like best about Zoho Mail?

The best thing about Zoho Mail is the free services. Using it is free. Though you can always sign up for paid subscription depending on your needs. I like that Zoho Mail has mobile application for easy access to email, aside from the usual website access. The spam filter is very high and tight. And another great thing about Zoho Mail is that there are no stupid advertisements even if you are on free subscription unlike others.

What do you dislike about Zoho Mail?

There is nothing that I dislike about Zoho Mail. It is great and works great.

What problems is Zoho Mail solving and how is that benefiting you?

Zoho Mail is an ultimate savior in many ways. It helps us a lot to save money because we get to use it for free. It is perfect for our small business to save money yet still function efficiently with email communication. Likewise, Zoho Mail saves our face. Even if we are using a free service, it doesn't limit or stop us from using our own domain name to be linked to our email address, and therefore, we don't look like a cheap business even if we are just a small one. Our clients don't look down on us. Also, aside from the usual website access, there is a free mobile application we can download and use on our mobile phone, which I love the most since, I often you to places and outside office to meet people and clients. So, even if I am not in front of my computer, I don't miss important emails because everytime a new email comes in, it pops up on my phone so I get alerted and thus I can immediately check, read it, reply if needed or schedule it since there is tasks option inside the email and even calendar, great additional features for no extra charge!

Small Business (50 or fewer emp.)
Nov 14, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best business email id provider"
What do you like best about Zoho Mail?

The most helpful thing is that you can buy only as many email ids that you require for your employees. As and when your employees increase, you can buy it on the go.

What do you dislike about Zoho Mail?

The least helpful thing is that the setup could be more easy and intuitive.

What problems is Zoho Mail solving and how is that benefiting you?

Having business email for all my employees and not depending on gmail for business email ids any longers.

Enterprise (> 1000 emp.)
Nov 13, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great customizable company email service "
What do you like best about Zoho Mail?

It uses your company's website domain name as your email domain which gives trust and confidence in clients you are communicating with that they are communicating with the right person. Zoho mail has also great features that an admin uses to manage and control emails. Zoho mail can be accessed no matter where a poison is.

What do you dislike about Zoho Mail?

Zoho mail user interface needs to be improved.

What problems is Zoho Mail solving and how is that benefiting you?

Everyone working in our company has a company email address with our domain name and that is courtesy of zoho mail.

Small Business (50 or fewer emp.)
Nov 11, 2019
 Source
Overall Rating:
5.0
Arup M. avatar
Arup M.
Business Development Executive
Share
"Best Business Email easy to Manage."
What do you like best about Zoho Mail?

Very secure business hosting email. very good UI so manage email and discussion. we can easily integrate other software to manage and work for smoothly. it allow calendar, contact and any task and mobile app as well.

What do you dislike about Zoho Mail?

For loading email and take time once load all email it fine to use so we have to wait few sec.

What problems is Zoho Mail solving and how is that benefiting you?

Zoho email allow accessbility to connect any software will have qulaity discussion. and will manage project effecttively. will manage meeting and other task as well.

Small Business (50 or fewer emp.)
Nov 10, 2019
 Source
Overall Rating:
5.0
RM
Ridhima M.
Digital Marketer
Share
"RELIABLE AND EFFICIENT MAIL FOR PROFESSIONALS."
What do you like best about Zoho Mail?

Fabulous mail service that is clean, fast and offers better protection to its users against fake emails. The lovable feature is that it is completely free of cost and having an ad-free email service. For me, it is very advantageous as I am using my own brand name which makes it a professional one. UI is easy to use and quite powerful. Moreover, very easy to set up and having advanced search options with email retention and discovery, helping me and my employees to search for a previous email very swiftly. Attractive templates, enabling one to use other features like calendar, contact, notes, etc. its mobile application is awesome giving freedom to manage the business even when I am away from the desk. A perfect way to collaborate with my team.

What do you dislike about Zoho Mail?

Alerts should be made for unread emails so that they can be removed to free up the memory. Only five users can avail free service license with limited memory, to upgrade one has to purchase it.

What problems is Zoho Mail solving and how is that benefiting you?

Absolutely hassle-free email tool for the whole team which helps to keep good communication with the employees. Through its mobile application, I am always in touch with all. It greatly helped me in the expansion of my business by giving the freedom of adding my own domain name. All its features are excellent, apt and having extensive control panel. Providing me secure email hosting with encryption where my business data is secure. Without any doubt, I am completely satisfied with this outstanding mail service.

Small Business (50 or fewer emp.)
Nov 08, 2019
 Source
Overall Rating:
5.0
Deepen D. avatar
Deepen D.
Director & Cto
Share
"One of the best Email Client on Web"
What do you like best about Zoho Mail?

It has nearly all features of not only Email,contact & calendar, but lot integrated with other productity apps , which even Gsuite lacks.

What do you dislike about Zoho Mail?

lots of advance features ;-) , no Offline-client ..would have loved it if offline client was available.

What problems is Zoho Mail solving and how is that benefiting you?

Its reach interface for users transfering from MS Outlook, Great for sales & Support team to use email , which is tightly integrated with CRM. and lot reach desktop app look than Gsite,