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Zoho Mail Logo
Zoho Mail
Streamlined Email for Business
4.4
(609)
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Zoho Mail Reviews & Product Details

Zoho Mail Overview
What is Zoho Mail?

Zoho Mail is a component of the wider Zoho ecosystem–a popular choice among small to medium enterprises. It’s preferred for smaller organizations that are working with smaller budgets. The platform offers access to mobile applications and other productivity features, at very affordable rates. Zoho Mail is also secure. The simplicity of the control panel is certainly an advantage and it provides a big-picture overview of communications.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
Zoho Mail Categories on Findstack
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Zoho Mail Product Details
Capabilities
API
Segment
Small Business
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Zoho Mail Pros and Cons
Pros
  • Great for email attachments
  • Email hosting with your own domain
  • Tasks and bookmarks included
  • Lots of technical support for paid plans
  • Affordable pricing
Cons
  • Limited in terms of advanced features
  • Not the best for cloud storage
Zoho Mail Features
API Access
Audit Trail
Automations
Bulk Task Actions
Calendar View
Collaboration Tools
Comments & Mentions
Customizable Workflows
Due Date Tracking
File Attachments
Gantt Charts
Integration with Other Tools
Kanban Boards
Labels & Tags
Mobile Access
Notifications & Reminders
Offline Access
Priority Levels
Progress Tracking
Real-Time Updates
Recurring Tasks
Reporting & Analytics
Search Functionality
Subtasks
Task Assignment
Task Creation
Task Dependencies
Template Management
Time Tracking
User Permissions
Zoho Mail Media
Zoho Mail video thumbnail
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Zoho Mail Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: August 09, 2025
Zoho Mail Logo
609 Zoho Mail Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Sep 08, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"How to look Professional without breaking the bank"
What do you like best about Zoho Mail?

What I like about Zoho Mail is that we get the 5 mailboxes for free with a new domain registered. Not only that you also get a suite of productivity tools most of which are free

What do you dislike about Zoho Mail?

That when upgrading to the paid version of the email services I would have to upgrade all accounts and not just have additional mailboxes with the current mailboxes.

What problems is Zoho Mail solving and how is that benefiting you?

Getting a cheap secure eamil system for a small business. having acess to suite of application that can help my team communicate and grow.

Small Business (50 or fewer emp.)
May 16, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent business mail hosting with great deliverability!"
What do you like best about Zoho Mail?

Zoho offers a great solution for both business and personal email hosting. Integrating our domain name within Zoho was fast and easy and their customer support was responsive. We found the performance and email deliverability to be excellent. Their user interface is organized and easy to understand. I think it's a great solution for business owners looking for secure email hosting. I've recommended them to other business owners.

What do you dislike about Zoho Mail?

There's not any downsides to them I can think of. They offer a strong suite of of products for business owners and ZohoMail has been one of my favorite to use. I've used them for over 12 years!

What problems is Zoho Mail solving and how is that benefiting you?

ZohoMail has been excellent for both my business and personal email hosting needs. They've allowed me to reliably keep in touch with customers and friends. They are secure and very good at filtering out spam emails.

Small Business (50 or fewer emp.)
May 16, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great company"
What do you like best about Zoho Mail?

I recently signed up for Zoho mail, which was only $1 a month. No other company can beat such a sweet deal like that. Their design is so easy for anyone to use as well!!

What do you dislike about Zoho Mail?

Nothing. It's perfect and straightforward to use for any user. Their design is easy for anyone to use, and it's only $1 a month. I couldn't find any other company with that ease of use beating that price!

What problems is Zoho Mail solving and how is that benefiting you?

I signed up to get a professional company email. I was shocked 'pleasently' to find out they only charge $1 a month! I thought it would be too good to be true but it is true. Their user interface is even easier than I expected.

Small Business (50 or fewer emp.)
Feb 21, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The best business email software"
What do you like best about Zoho Mail?

Zoho Mail provides a free plan which is really good compared to other paid business email providers. The free plan on Zoho mail is sufficient for me as they provide up to 5 users for free.

What do you dislike about Zoho Mail?

When someone sends me an email with images, the images won't load, I have to load the images manually "using the display images" button, which sometimes is very frustrating. I recommend keeping an option to safelist some senders

What problems is Zoho Mail solving and how is that benefiting you?

Zoho mail is a reliable business email provider, I have been using Zoho Mail for a year I have had no issues in sending or receiving emails. In case of any issues in configuration, the Zoho support team is excellent.

Mid Market (51-1000 emp.)
Apr 19, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great app for mailing"
What do you like best about Zoho Mail?

User interface is very attractive. And we can customise as per our liking.

What do you dislike about Zoho Mail?

Need to add members always one by one. It should be a group like we can select one group and send a mail to all of them on a single click.

What problems is Zoho Mail solving and how is that benefiting you?

Not a single problem I have faced

Small Business (50 or fewer emp.)
Mar 23, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best and Free Mailing Tool"
What do you like best about Zoho Mail?

I love using Zoho mail because it has great desktop, web and mobile applications, which makes it reachable from everywhere. It is free and has great space capacity to use.

What do you dislike about Zoho Mail?

Zoho Mail does not let you use SMTP or POP. Therefore, you have to use its clients or you can't reach to your mails. Also, you can't do mailing by writing your scripts with SMTP clients.

What problems is Zoho Mail solving and how is that benefiting you?

I am using Zoho Mail to scale my small business. We are just two people in the company and it is enough for us as a free solution. I can view documents, create folders, flag emails or do whatever I can do on the other mailing services. I connected it to my domain easily.

Small Business (50 or fewer emp.)
Feb 02, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Zoho for Business!"
What do you like best about Zoho Mail?

Very easy to use and navigate plus mobile app is easy to use and easily integrates with your web browser

What do you dislike about Zoho Mail?

It tends to have technical issues regularly. While they seem to fix it immediately, it may cause some delays for the business

What problems is Zoho Mail solving and how is that benefiting you?

We are able to set-up reminders for emails we send and the calendar integrates easily with the entire system, making it easier to remember when to send follow-up emails

Small Business (50 or fewer emp.)
Nov 18, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"A cheaper alternative to gmail"
What do you like best about Zoho Mail?

The affordability of zoho mail compared to other business mail services. It is packed with features making its low price a steal for any business small or large

What do you dislike about Zoho Mail?

When you first start using it, like any zoho product, it can be a overwhelming and a bit confusing. With so many features, even with just the email service, it can feel like a lot to handle at first.

What problems is Zoho Mail solving and how is that benefiting you?

We are solving our business email problems with zoho mail. We use zoho for all our business operations, its great that the mail service integrates with everything!

Mid Market (51-1000 emp.)
Nov 15, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Review of zoho mail an amazing software and application for e-mail."
What do you like best about Zoho Mail?

The best thing about zohomail is that you can use it on different device and it is simple to setup and user friendly to use. The user interface styles is very professional for the business person as well for the individual to make their email look more professional.

What do you dislike about Zoho Mail?

Don't dislike it very simple and easy to use zoho mail for sending and receiving email on it.

What problems is Zoho Mail solving and how is that benefiting you?

Using it for many years the style of zoho mail interface look very clean, simple and very professional. Using it for sending email to my client with it. The best thing about it is that i can use it on different device.

Small Business (50 or fewer emp.)
Oct 20, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great free email for small businesses"
What do you like best about Zoho Mail?

The ability to have free professional email with your own domain.

What do you dislike about Zoho Mail?

The limitations of the free plan are frustrating at times, but they're understandable given the free nature of the product.

What problems is Zoho Mail solving and how is that benefiting you?

We have been using Zoho Mail since December 2018 solving our email needs. We have realized cost savings.

Small Business (50 or fewer emp.)
Aug 24, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Awesome email hosting option for Businesses"
What do you like best about Zoho Mail?

Very good UI which has dark mode available too and work both in web and mobile app. The support is responsive and helpful. It makes it very easy to save my templates, the templates are easily available on the mobile app. It was very easy to set up my default and optional signatures. They have the ability to have an alias email so I can keep my primary email secure when sharing my email at events which my spam later.

What do you dislike about Zoho Mail?

If you are a beginner it will take you some time to figure out and learn all the features to be able to make the best use of Zoho mail.

What problems is Zoho Mail solving and how is that benefiting you?

Having reliable and easy to use email hosting for my business and coordinate work with my team.

Small Business (50 or fewer emp.)
Jul 27, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Perfect for business emails"
What do you like best about Zoho Mail?

This email hosting might be a great (and cheaper) alternative for gmail. Gmail is great. However, when you're starting a business, a personalized email using Gmail can be really expensive. Zoho mail free version also contains a small suite where you can check your calendar, some notes, a contact book, alarms, sticky notes, and a todo list integrated in the workspace.

What do you dislike about Zoho Mail?

The free version allows up to 5 email accounts and only one organization (aka email domain). Rarely, (but it might happen) you can experience some delays delivering emails, or your emails go straight to the spam folder.

What problems is Zoho Mail solving and how is that benefiting you?

Have my personalized business account under a budget and also some integrated solutions provided by Zoho (such as invoices, contact lists). Zoho also offers a mobile app to check your email on your phone. A management platform is also included to manage the email accounts and all the email service settings.

Small Business (50 or fewer emp.)
Jan 10, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Cheapest and professional mail box out there"
What do you like best about Zoho Mail?

Is free for single person use, and charges very less as compared to others, such as Gmail & outlook professional

What do you dislike about Zoho Mail?

Interface isn't the best, but you'd get used to it

What problems is Zoho Mail solving and how is that benefiting you?

Having a professional mailbox for easy reach of clients

Small Business (50 or fewer emp.)
Nov 16, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"ZOHO BASKET"
What do you like best about Zoho Mail?

Zoho Mail .Zoho BOOKS .Easy convenient. Flexible and more like self learing and options as per user frequency

What do you dislike about Zoho Mail?

must have some input applicable.GST .self

What problems is Zoho Mail solving and how is that benefiting you?

SaaS model.Club all .Multi currency.Gst

Mid Market (51-1000 emp.)
Sep 12, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Enriching experience of Zoho mail"
What do you like best about Zoho Mail?

Very user friendly. So much visibility and advance search options. Calender, notes and tasks are also included. Moreover, the ability to integrate with external integration option like Dropbox, Evernote, Salesforce makes it more convenient The d All in all very good experience esp when used along with Zoho one suite.

What do you dislike about Zoho Mail?

Initially struggled with changing the name and other personal details with regard to that Zoho email id. So not one click for that edit. It is easy once I got used to it.

What problems is Zoho Mail solving and how is that benefiting you?

It is more useful once it is in syn with other Zoho apps like crm etc. The benefits are tremendous and seamless integration with other business app for Zoho. Automation is just one part.

Small Business (50 or fewer emp.)
Jul 10, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent mail service, the best I have used"
What do you like best about Zoho Mail?

Nice interface, with lots of options and customization. Tech support is fast and amazing. Easily better than GMail or outlook.

What do you dislike about Zoho Mail?

Maybe, a few too many options. Sometimes it is hard to find the option you need. I am a confident and competent computer user, but those less technologically minded may struggle.

What problems is Zoho Mail solving and how is that benefiting you?

I use Zoho for my website domain email

Mid Market (51-1000 emp.)
May 20, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best solution for professional mail related needs"
What do you like best about Zoho Mail?

Zoho mail has given me an ease to work on professional level because of its availability on both Desktop and mobile platform. It is an efficient email client to have and has the best features of all.

What do you dislike about Zoho Mail?

I am very satisfied with Zoho mail and do not find anything to not like. It works great for me.

What problems is Zoho Mail solving and how is that benefiting you?

For my primary and professional emails, I am using Zoho mail and It has helped me to keep my important mails effectively sorted.

Small Business (50 or fewer emp.)
Nov 25, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Love it!"
What do you like best about Zoho Mail?

It was surprisingly easy to set up. It's a great (free) service that I can use to create custom email addresses for my domain.

What do you dislike about Zoho Mail?

Sometimes it's hard to find answers or get help if something goes wrong.

What problems is Zoho Mail solving and how is that benefiting you?

Being able to have a custom domain for my business and not just a Gmail account or something. It looks way more professionsal.

Small Business (50 or fewer emp.)
Nov 14, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best business email id provider"
What do you like best about Zoho Mail?

The most helpful thing is that you can buy only as many email ids that you require for your employees. As and when your employees increase, you can buy it on the go.

What do you dislike about Zoho Mail?

The least helpful thing is that the setup could be more easy and intuitive.

What problems is Zoho Mail solving and how is that benefiting you?

Having business email for all my employees and not depending on gmail for business email ids any longers.

Enterprise (> 1000 emp.)
Nov 13, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great customizable company email service "
What do you like best about Zoho Mail?

It uses your company's website domain name as your email domain which gives trust and confidence in clients you are communicating with that they are communicating with the right person. Zoho mail has also great features that an admin uses to manage and control emails. Zoho mail can be accessed no matter where a poison is.

What do you dislike about Zoho Mail?

Zoho mail user interface needs to be improved.

What problems is Zoho Mail solving and how is that benefiting you?

Everyone working in our company has a company email address with our domain name and that is courtesy of zoho mail.

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