Zoho Mail background blur
Zoho Mail Logo
Zoho Mail
Streamlined Email for Business
4.4
(609)
Why Findstack is free?
Findstack is free for users because vendors pay us when they receive web traffic and sales opportunities. Findstack directories list all vendors — not just those that pay us so that you can make the best-informed purchase decision possible.
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more

Zoho Mail Reviews & Product Details

Zoho Mail Overview
What is Zoho Mail?

Zoho Mail is a component of the wider Zoho ecosystem–a popular choice among small to medium enterprises. It’s preferred for smaller organizations that are working with smaller budgets. The platform offers access to mobile applications and other productivity features, at very affordable rates. Zoho Mail is also secure. The simplicity of the control panel is certainly an advantage and it provides a big-picture overview of communications.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
Zoho Mail Categories on Findstack
Crevio Logo
Crevio
Sponsored
5.0
(1)
$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Ask Questions about Zoho Mail
What Zoho Mail is best for?
How does Zoho Mail compare to Todoist?
What are the pros and cons of Zoho Mail?
Zoho Mail Product Details
Capabilities
API
Segment
Small Business
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Zoho Mail Pros and Cons
Pros
  • Great for email attachments
  • Email hosting with your own domain
  • Tasks and bookmarks included
  • Lots of technical support for paid plans
  • Affordable pricing
Cons
  • Limited in terms of advanced features
  • Not the best for cloud storage
Zoho Mail Features
API Access
Audit Trail
Automations
Bulk Task Actions
Calendar View
Collaboration Tools
Comments & Mentions
Customizable Workflows
Due Date Tracking
File Attachments
Gantt Charts
Integration with Other Tools
Kanban Boards
Labels & Tags
Mobile Access
Notifications & Reminders
Offline Access
Priority Levels
Progress Tracking
Real-Time Updates
Recurring Tasks
Reporting & Analytics
Search Functionality
Subtasks
Task Assignment
Task Creation
Task Dependencies
Template Management
Time Tracking
User Permissions
Zoho Mail Media
Zoho Mail 0
Zoho Mail 1
Zoho Mail 2
Zoho Mail 3
Zoho Mail 4
Zoho Mail 5
Zoho Mail Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 11, 2024
Zoho Mail Logo
609 Zoho Mail Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Apr 13, 2023
 Source
Overall Rating:
4.5
AS
Ankush S.
Growth Marketer
Share
"Great alternative to Gmail Specially for Business Use"
What do you like best about Zoho Mail?

It has decent 5GB storage space to save emails and attachments. Specially of you are a buisness owner you can make a free account using your own custom domain at no cost. It even support IMAP/POP3 to access emails on email client like outlook.

What do you dislike about Zoho Mail?

It's email forward function has few limitations. It's IMAP/POP3 protocol for email acess in 3rd part email client is not free in it's basic plan and we have to pay extra for it (Not sure present is still paid or they have made is free).

What problems is Zoho Mail solving and how is that benefiting you?

In the initial phaze when we used zoho mail for our corporate email with our company custom domain it was a great solution at quite low price. We were able to send emails internally along employees and to our clients easily using Zoho buisness mail plan.

Small Business (50 or fewer emp.)
Apr 11, 2023
 Source
Overall Rating:
4.5
PM
Pasquale M.
Information Technology And Services
Share
"a very efficient mail service provider"
What do you like best about Zoho Mail?

Easy to configure, can use your domain name, easily check and set up DMARC, SPF, DKIM in your domain DNS records

What do you dislike about Zoho Mail?

the free version requires to use their app, can't be integrated in outlook or other services to receive mail neither POP3 nor IMAP

What problems is Zoho Mail solving and how is that benefiting you?

set-up efficient mail accounts, for a customer website that need to have a good, reliable and spam free SMTP service for his website

Small Business (50 or fewer emp.)
Apr 05, 2023
 Source
Overall Rating:
4.5
Abhinav B. avatar
Abhinav B.
Mr
Share
"Zoho Email : Fastastic Email Services"
What do you like best about Zoho Mail?

Zoho email services are one of the best I have ever seen. It provides low-cost but reliable, secure, and moderate setup email services for all your professional needs.

What do you dislike about Zoho Mail?

Zoho email is a little difficult to set up for beginners; adding MX and SPF(TXT) records is ok for beginners. But once you move ahead, you may found dificulty while setting up DomainKeys Identified Mail (DKIM) andDMARC Record

What problems is Zoho Mail solving and how is that benefiting you?

I was looking for a solution there. There is no upfront pricing for the emails, and I found the Zoho email. It helped me to create a free account for up to 5 users at no cost. A perfect solution for my scale of business

Small Business (50 or fewer emp.)
Apr 03, 2023
 Source
Overall Rating:
4.5
Abhishek P. avatar
Abhishek P.
Senior Product Manager
Share
"Cost effective business solution"
What do you like best about Zoho Mail?

The Mailbox design and the creation of business emails are fantastic. We use Zoho Mail for my business, and the features are superior to everyone else. I simply love that their mobile app allows me to access my emails

What do you dislike about Zoho Mail?

Generally, the Zoho mail service is satisfactory. Nevertheless, the ability to increase mail capacity and storage and preserve old emails and documents are required.

What problems is Zoho Mail solving and how is that benefiting you?

It is a fantastic platform, however several things that we wanted were not available. Overall, working with Zoho Mail was a pleasure. To provide a great user experience, it should work more over the UI.

Small Business (50 or fewer emp.)
Mar 22, 2023
 Source
Overall Rating:
4.5
SB
Sohini B.
Management Consulting
Share
"Best Platform to Grow Business"
What do you like best about Zoho Mail?

It offers a comprehensive suite of business applications to help manage every aspect of a business. It's a one-stop shop for all of my business needs. It also offers integration throughout all other Zoho apps. Its subscription cost is very affordable, making it an excellent option for small businesses.

What do you dislike about Zoho Mail?

Its CRM module is not as advanced as Salesforce. Also, customer service can sometimes be slow to respond to inquiries. Other than that, it is a great platform for businesses.

What problems is Zoho Mail solving and how is that benefiting you?

It helps to streamline operations, improves productivity and increases customer satisfaction. It makes collaboration with my team members easy and access to customer information and history all in one place, which saves lots of time.

Enterprise (> 1000 emp.)
Mar 14, 2023
 Source
Overall Rating:
4.5
SS
Sharin S.
Founder
Share
"Solid option for businesses and individuals looking for an email hosting and management platform"
What do you like best about Zoho Mail?

Affordable pricing compared to other email hosting services. 24/7 customer support. High levels of security and privacy. Excellent spam filtering capabilities. Great interface and easy-to-use features

What do you dislike about Zoho Mail?

Zoho Mail's email forwarding options are limited compared to other email hosting services, which may be inconvenient for some users who need more flexibility in managing their email. Slow Loading time occasionally.

What problems is Zoho Mail solving and how is that benefiting you?

Zoho Mail provides a reliable email hosting and management platform that allows businesses and individuals to send and receive emails efficiently and securely. Zoho Mail allows users to create custom domain email addresses, which helps to establish a professional online presence and build trust with customers.

Mid Market (51-1000 emp.)
Mar 12, 2023
 Source
Overall Rating:
4.5
J.
Jayasurya .
Associate Software Engineer
Share
"Zoho Mail has extensive set of tools"
What do you like best about Zoho Mail?

Not provided

What do you dislike about Zoho Mail?

Not provided

What problems is Zoho Mail solving and how is that benefiting you?

Not provided

Mid Market (51-1000 emp.)
Feb 27, 2023
 Source
Overall Rating:
4.5
Carlos P. avatar
Carlos P.
Technical Support For Telecommunication Networks
Share
"Secure, efficient and reliable email service to automate the exchange of messages"."
What do you like best about Zoho Mail?

I love how intuitive it is and the ease with which I can configure and use it. Zoho Mail is reliable and secure and guarantees me the privacy and confidentiality of my information, for example when I want to start a section from another computer, it automatically asks me for a one-time password to start the section that is sent directly to my cell phone number that is associated; which I think is great, Zoho Mail gives me the total confidence I need, it also allows me to keep all my inbox organized, offers a variety of features such as collaboration tools, task management, contact management, real-time chat, among others; Zoho Mail provides an excellent overall experience.

What do you dislike about Zoho Mail?

I do not have any displeasure with the use of this product; I think it does a good job and meets all the requirements for which it was created. Really so far, I have not had any problems with Zoho Mail; on the contrary, I think using it is quite easy and works very well.

What problems is Zoho Mail solving and how is that benefiting you?

We needed an email service, secure, efficient, and reliable to automate the exchange of important messages with our work team, with good performance and performance that will guarantee we always are online; capabilities that we found in Zoho Mail, which also gives us a professional look and brand to our email accounts and promotes collaboration with all the features offered, as well as it is possible to run all the processes that run both from a desktop computer and from a mobile application without having to be in the office since the application also has all the essential functions.

Small Business (50 or fewer emp.)
Feb 22, 2023
 Source
Overall Rating:
4.5
Elanchezhiyan R. avatar
Elanchezhiyan R.
Founder And Ceo
Share
"Custom Domain Professional Mails Simplified"
What do you like best about Zoho Mail?

Configuring Zoho mail is easy and fast to implement as well. I like the interface as it is mostly smooth and has no gimmicks. It is very similar to Gmail and other leading Email providers, so it is always easy to migrate to and from Zoho mail.

What do you dislike about Zoho Mail?

The server is sometimes slow and takes time to load emails. Make sure to configure SPF, DKIM and Domain configurations properly to avoid any issues regarding email delivery rates.

What problems is Zoho Mail solving and how is that benefiting you?

Zoho mail helped us to create email ids from custom domains for us and our clients. We have implemented it for various companies, and it is our go-to email provider for early-stage companies and startups.

Small Business (50 or fewer emp.)
Feb 14, 2023
 Source
Overall Rating:
4.5
PP
Prafulla P.
Application Engineer
Share
"Zoho Mail give rating 10 out of 9"
What do you like best about Zoho Mail?

I like Zoho mail because easy to use & simple understanding functions with different categories. Easy to compose customization as per requirement. Excellent mailing application.

What do you dislike about Zoho Mail?

Night mode does not look good because it gets too dark & when we read the message, its not look good and is difficult to read. So please improve this feature as soon as possible.

What problems is Zoho Mail solving and how is that benefiting you?

I was facing a problem with creating a Zoho mail signature but when we search & there technical help me & guide me about that function & now I can easily modify my Zoho mail signature as per my requirement.

Enterprise (> 1000 emp.)
Feb 05, 2023
 Source
Overall Rating:
4.5
Jeffery F. avatar
Jeffery F.
Director Of Finance
Share
"The free business email service you can trust"
What do you like best about Zoho Mail?

I love the usability of Zoho Mail; it is incredibly intuitive and easy to use. The feature set is also fantastic as there are many features such as flags, rules and labels that can be used to better organise my inbox. I'm also impressed with the security measures in place to ensure that confidential information remains safe from malicious intent. All in all, this email platform offers an excellent user experience!

What do you dislike about Zoho Mail?

I find Zoho Mail quite frustrating due to its attachment limitation. This can be a real hindrance to my work as I often need to send several large files at once. Although I understand that our company is on the most cost-effective plan and is limited by certain features, it still interferes with how efficiently I can complete my daily tasks.

What problems is Zoho Mail solving and how is that benefiting you?

The integration of Zoho Mail with the rest of their services is a great benefit to me as it streamlines my daily tasks and reduces the manual effort I have to put in to ensure that all details are updated across multiple systems.

Mid Market (51-1000 emp.)
Feb 02, 2023
 Source
Overall Rating:
4.5
DS
Dikshant S.
Founder
Share
"The Best Business Email Software I've Ever Utilized"
What do you like best about Zoho Mail?

Affordable Business Email Hosting with Zoho Mail: Cost-Effective Alternative to Google Workspace. Offers Free Plans for Start-Up Companies, Including 5 Users and 5GB of Storage.

What do you dislike about Zoho Mail?

The Zoho Mail Premium plan, which is widely popular, provides a large amount of mail-only cloud storage of 50GB. This is a great option for fledgling businesses that don't require heavy email usage. However, the storage is limited to just emails and can't be used to store other files, which may come as a disappointment to businesses who purchase this plan for its features but also want to store additional files.

What problems is Zoho Mail solving and how is that benefiting you?

Zoho Mail enhances a business's professional image by offering a dedicated email hosting solution. This leads to increased engagement with clients and stakeholders as emails sent from a business email account have improved deliverability compared to generic email services like Gmail.

Mid Market (51-1000 emp.)
Feb 01, 2023
 Source
Overall Rating:
4.5
GM
Gutti M.
Sales Operations Manager
Share
"Best Online meeting application"
What do you like best about Zoho Mail?

People compose and save documents, make plans and presentations, collaborate and exchange work, and communicate with coworkers and customers as part of their daily jobs. You have all of those in the cloud with Zoho Workplace. With an online platform, you can accomplish all you can in a physically constrained office without using paper: generate, store, and access papers; develop proposals and dazzling presentations; share data; and instantaneously communicate, among other things

What do you dislike about Zoho Mail?

Bug reporting requires improvement. Although bugs in websites and applications are inevitable throughout program development, there should be a defined mechanism for tracking and reporting bugs.

What problems is Zoho Mail solving and how is that benefiting you?

While Zoho offers subscription plans for users who need more advanced features, the business also keeps its Workplace software's free edition available for usage by small teams. It is adequate for handling fundamental office tasks, and you always have the choice to upgrade to one of its cost-effective paid plans if necessary. Furthermore, all of Zoho's products, free or premium, continue to be and always will be 100% ad-free.

Mid Market (51-1000 emp.)
Jan 14, 2023
 Source
Overall Rating:
4.5
Abhinav P. avatar
Abhinav P.
Assistant Manager
Share
"The best software platform in Asia"
What do you like best about Zoho Mail?

It is one of the most affordable and easy to use software platform which provides connect services, meet services, bills making services and many other software services for small to big enterprises

What do you dislike about Zoho Mail?

The working is a little slow and the softwares are too basic. If the working on Zoho platforms becomes faster, it can become one of the best workspaces of the world

What problems is Zoho Mail solving and how is that benefiting you?

It provides the best connectivity with the teammates and provides the most convinient way of communicating with each other. Plus the work can be uploaded and shared on regular basis.

Small Business (50 or fewer emp.)
Jan 13, 2023
 Source
Overall Rating:
4.5
VV
Vinay V.
Digital Marketing Manager
Share
"Best Email Service for business users to carry out your daily emails"
What do you like best about Zoho Mail?

I am using Zoho mail for my company, and it helps me a lot. It allows us to connect my domain and have a free custom email for my brand. It's reminders are fantastic, I never forget anything because of these.

What do you dislike about Zoho Mail?

To be honest, There is nothing that I dislike about Zoho mail. It's very helpful for me.

What problems is Zoho Mail solving and how is that benefiting you?

Earlier, It was very difficult to manage the emails but when I started using Zoho mail, It has improved. Now, the messages are cleared and understandable.

Small Business (50 or fewer emp.)
Dec 12, 2022
 Source
Overall Rating:
4.5
RK
Ravneet K.
Front End Engineer
Share
"Zoho Mail champions the idea of communicating and exchanging opinions"
What do you like best about Zoho Mail?

After being inspired to do my email campaign, I've grown too fond of the program. Using a sophisticated idea of fluidity in electronic communication, I've been able to get customers to enjoy using it. The user interface is superb and easy to navigate. Zoho Mail is a powerful tool for fostering organizational and communicative email practices. It has undoubtedly provided me with several advantages.

What do you dislike about Zoho Mail?

I don't have high expectations for the technical support they offer, it has never answered quickly, and sometimes the answers are not the most accurate.

What problems is Zoho Mail solving and how is that benefiting you?

An E-mail has made it easier for me to contact clients, companies and internal workers. It is the easiest and most efficient way to automate the exchange of the most important messages with those of your customers, making it the perfect choice for working on large-scale email inboxes. Zoho Mail is an excellent email platform, as it supports the notion of developing numerous media. It responds quickly and provides excellent continuity of contact.

Mid Market (51-1000 emp.)
Oct 11, 2022
 Source
Overall Rating:
4.5
Saswat P. avatar
Saswat P.
Content Strategist
Share
"Zoho Mail - Great Mailing platform for Zoho Ecosystem"
What do you like best about Zoho Mail?

Zoho mail is a decent mailing platform but an absolute beast in the Zoho One Ecosystem. My favourite part is the seamless integration achieved across all the Zoho apps in the Zoho one ecosystem makes it a user-friendly choice for all the stakeholders in the organization across verticals.

What do you dislike about Zoho Mail?

There is not anything major that I dislike about the product but I definitely have a few feature suggestions. If Zoho Mail can integrate seamlessly with other CRMs with Zapier or any other alternative, it will be an industry leader. Zoho can do an UI revamp as a retina ready design system will make it more appealing to the eyes.

What problems is Zoho Mail solving and how is that benefiting you?

Zoho seamlessly integrates with the Zoho CRM and other CRMs through Zapier. With the Zoho CRM, Zoho Campaigns and Zoho Marketing automation, it works like butter. Updates, scheduling, signatures, fetching templates directly from CRM, updates on CRM through CTAs in the mails and other bunch of features make it one of the most powerful email clients. Zoho mail is a great tool in the marketing campaign stack.

Small Business (50 or fewer emp.)
Oct 07, 2022
 Source
Overall Rating:
4.5
Pratik S. avatar
Pratik S.
Full Stack Developer
Share
"Best Mailing experience for a small business"
What do you like best about Zoho Mail?

As an indie developer with few SASS softwares. Zoho mail solved so many of my problems. I have upgraded my Zoho mail subscription. You are really getting great software for the pricing range.

What do you dislike about Zoho Mail?

You may find the UI flickers sometimes with the native Zoho mail app installed on the mac. Zoho integrations look a bit too much and are not needed much. I would really like if they just keep focusing on their core projects, rather than adding others like zoho to-do apps.

What problems is Zoho Mail solving and how is that benefiting you?

Probably the best email alternate to Gmail. Zoho mail and the whole Zoho business suite are ideal for a fast-moving startup. They can give you great productivity with affordable pricing.

Small Business (50 or fewer emp.)
Aug 30, 2022
 Source
Overall Rating:
4.5
Vijay  A. avatar
Vijay A.
Analyst
Share
"Professional emails made simple with Zoho!"
What do you like best about Zoho Mail?

Apart from all the features, I loved the Notification feature; whenever you miss any critical email unseen, it will notify you that the contact has sent an attachment. Zoho has added unique features like adding a custom logo to the mail inbox. It is infrequent; even inexpensive software is not providing it. At this pricing, features like email scheduling are appreciable.

What do you dislike about Zoho Mail?

So far, I have not found any dislike for the feature. From a security point of view, we get MFA with no password authentication service. There is no such dislike. I feel satisfied with the usage.

What problems is Zoho Mail solving and how is that benefiting you?

I work for a small-scale startup, and we needed professional emails. Getting a subscription to Google Workspace or Microsoft Exchange was not suiting our budget and was far beyond our needs. So we came across Zoho mail. Now we have configured our domain with Zoho and using the email server of Zoho. We are getting 5GB of storage space, and it's enough to start.

Small Business (50 or fewer emp.)
Aug 22, 2022
 Source
Overall Rating:
4.5
KN
Kapil N.
Sde
Share
"Amazing mail serverces for corprate"
What do you like best about Zoho Mail?

development integration with CRM is most likable features of Zoho

What do you dislike about Zoho Mail?

Zoho mail is sometimes slow than Gmail services, when inbox has millions of mail IMAP services do not work properly

What problems is Zoho Mail solving and how is that benefiting you?

Zoho mail is a rich communication platform for corporate users, Zoho provided me IMAP integration, as well as basic customization on search, where I don't have to look inbox every time

Visit website