Zoho Mail Reviews: 4.4/5 — Solid Choice
Zoho Mail is a component of the wider Zoho ecosystem–a popular choice among small to medium enterprises. It’s preferred for smaller organizations that are working with smaller budgets. The platform offers access to mobile applications and other productivity features, at very affordable rates. Zoho Mail is also secure. The simplicity of the control panel is certainly an advantage and it provides a big-picture overview of communications.
| Company | Zoho Corporation |
|---|---|
| Year founded | 2000 |
| Company size | 10,001+ employees |
| Headquarters | Chennai, Tamil Nadu |
| Social Media |
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Zoho Mail Pros and Cons
- Great for email attachments
- Email hosting with your own domain
- Tasks and bookmarks included
- Lots of technical support for paid plans
- Affordable pricing
- Limited in terms of advanced features
- Not the best for cloud storage
Compare Zoho Mail with other popular tools in the same category.
I like that they have a free option for a limited number of users. Love that I can combine all my email accounts into one screen. Love how much faster dealing with various emails can be. I can easily say that its a good competitor of Gmail.
For sure the weak point is spam filters, they need to improve them and sometimes, Zoho Mail is slow to use.
Helped me in dealing with clients in more professional way.
It's compatible with several OS and really easy to use. Powerful solution.
Maybe it's not as famous as another popular email solution but it gets the work done...
Usually I need to check and send email while I'm on the road and this software let me use my smartphone to do that.
Zoho mail is the best emailing solution for from small scale industry to full fledge organizations. Helped us in dealing with clients in more professional way. Tool also helped us by providing inbuilt note making facility where we can create some important notes for future use. We can also schedule email to specific clients. speed is good as there is no delay in sending or receiving emails.
Zoho helped us in dealing with client in a more professional way.
Best business email solution for every organization. increase ROI by approaching new clients and retargeting old clients. Easy to use and best way to interact with clients and colleagues.
'Panel' design, easy to use, notes and calender allow all of us to share with each other
Design could look nicer, there could be a better way to categorise mail than just in "unread" or "all mail"
None
Pretty slick product, especially for the price. 30GB mailbox with mail forwarding, organised inbox, calendar, contacts manager, & a great GUI using tabbed views to quickly switch views (email, calendar,, etc). Supports DKIM, domain blacklist/whitelist & has Google Apps integration.
Not much, especially for the price of $2-$3 per mailbox per month. Rackspace has a 5 mailbox minimum so is actually a $10 minimum per month.
Supplied mailboxes for a client, their new web host did not include mail hosting.
Zohomail is a mail service I started using to stay away from spam emails. It offers greater protection against fake and phishing emails. It's very simple to use. The mail service offer a direct straight presentation and you can also link it to your professional work email.
As you enter the interface, it seems as if Zohomail tries to suggest many other options or services to use. Some of their services are paid ones but I don't think it's a great business model in ever competitive world including the likes of gmail.
I use Zohomail as a proxy for my newsletter. Every response I get on my newsletter is stored in Zohomail. Secondly Zohomail is my first option for sensitive operations.
The design of the website is good, very user friendly, various options are available which make it more usefull
A bit costlier for those who mail in huge numbers, also little difficult to find old mails
Communicating with clients for and keeping track of the same
Zoho's online software suite contains a great set of tools that allow businesses to collaborate easily. My favorite part about Zoho Mail is the ability to use a custom domain name for your email address.
Zoho Mail is great, but some of the software included in their suite could use some work. For example, the document editor is not quite as polished as some alternatives like Google Docs.
Zoho mail allows me to organize a company email system with ease. Free accounts can register up to five connected addresses for their organization, each of which has the full capabilities of a paid account.
It was really easy to migrate all communication of the company to zoho. It provide a complete communication package.
Honestly cannot think of something that I don't like
Internal and external company communication
Thje quality and reliability of the service provider. Excellent service with steps explained in detail. For example, we were able to maintain DKIM keys and SPF records with their help. And, we are still having the account for free !
It's too secret! Very few people I know are aware of this product
We have hosted Zoho mail on Mozilla Thunderbird client. I think that is a good strategy for those who cannot afford Outlook, which is the best mail service provider in my opinion. They keep introducing new features such as "Tag". Now I can categorize my mails on level of importance in different colors.
Zoho Mail offers on the best email platforms I've ever used in my career as an entrepeneur. The interface is very friendly and easy tu use, allowing to create a reliable business email structure without needing too much IT skills. One of the best features I found in Zoho Mail was the ability to to customize accounts with an owned domain... for free! This feature provides startups with a great tool to look professional in their businesses in just a matter of minutes. I also love the ability to syncronize with Zoho CRM. The fact that there's no need for installations and updates is also a great feature, which allows users to work from anywhere. The integrated calendar and tasks features is a great tool for those of us interested in being productive at all times.
After being working with Zoho Mail for a year, I've been very satisfied with the software. I have recommended the product to other business partners and they all have agreed that the application works flawlessly. I'm very condifent abbout the software and plan to keep using it for as long as I can.
I use Zoho Mail to build my own business email structure for every project I run. I do this to create a personalized image for every product or service, and enable safe collaboration between peers. The control panel offered by Zoho Mail is very complete and easy to use, that allows me to use and verify my personal domains at different levels, reducing the possibility to become spam. For marketing matters, I integrate Zoho Mail with Zoho CRM, specially for my sales workflow. This integration helps me to keep track of the sales communication process at different levels.
Zoho is slick and easy to use--it was designed in a likeness to Google, but without the masses of other users clogging up the interface.
I dislike how few people know about this software. It's wonderful.
1. Mail Streams 2. Email Threads 3. Task Manager 4.Share folder options
Times i have seen the mails are slow hitting my mail box.
With notes, events and tasks i am able to manage my business very comfortable and hassle free. I don't miss out on my appointments and getting back to my customers on time.
The best e-mail service I have used thoughout my life time till date. I was a huge fan of GMail for its UX, but I bet Zoho Mail has outperformed. The UX and the UI are just superb with respect to Zoho Mail. Most optimistic feature is that it does not support ads. Zoho Mail is apt for business , with a lot of features that are aimed more at enterprise users than personal email users. Its clean navigation helps you to work faster and easier. Labels and comprehensive search help you organize emails You get ample storage from Zoho Mail Streams is a much appreciated feature from ZOHO
I would say, I hardly find any cons with respect to Zoho Mail. Though technically it may have some glitches, which I am not sure about and not the right person to comment.
Email Organizing Team Collaboration Easy labeling Productive templates Multiple Signatures Inter team mail tagging Task management
Zoho is very easy to set up, with a control panel that is self explanatory. It is free for our own domain name, www.sartoriasapone.com. The new interface is much better. It accepts the html signatures. I switched from Gmail to Zoho when I was launching a start-up with limited resources. I use it everyday through the webmail and on my phone mail app. An app exists to make it easier to install on mobile devices.
There is 1 thing I really don't like: the fact that I can't see other messages when I type an answer. It would be nice to switch from the email I write to another, just to check an info, without having to go to the draft folder.
With Zoho Mail, I save on the email subscription for each employee of the 2 companies where I work. When starting a business, it's good to have the option to invest money somewhere else while having an efficient mail solution.
It is very simple to use and administer. You can create several users with a pretty good space for each inbox. You can monitor how these users use the inbox, it has good stats. I really enjoy using Zoho. You can setup Zoho email account on Android devices pretty easily. FAQ is really clear and simple in case you can't do something.
The email tool doesn't allow you to send a same email message to more than 100 users at the same time and you can't deliver more than 1000 emails per day. You have to consider this if you want to send massive emails to your customers.
I wanted to have personalized email accounts aligned to my website. I was able to do so and have very good experience.
Quality / price. The service provided for small or new companies is great. Your own email domain for free!. It's very easy to setup. You can forget about being treated as spam because the company domain property is quickly and easily verified and if you can integrate your Zoho/company email into your favorite email client so you don't need to go to Zoho site to do anything else.
The setup / admin pages, although golbally all things are easy to do, there are some of them that are more uncomfortable to setup because some parts of the interface are a bit ugly/old, but I think they are changing them in order to get them modernized. Anyway, the price is so great that is hard to complain about these little things that you have to only setup once or twice.
Having started a new company, the main problem solved is having own domain email accounts, that is very important because is not serious to send business emails with personal email addresses. Another good problem solved is that setup and maintain email servers are not easy tasks, so Zoho Mail could be called a problem solver in this case.
This was free to use for a smaller group (up to 10 free addresses) and the whole system made it very easy to monitor and organize all the emails coming in and going out. The pricing is the best I have seen for all that they offer. They were pretty easy to use too. I enjoyed using their services.
The interface was not as nice as some of the other mail clients out there and I wish it were a little quicker. The website is not appealing at all and it does not work as simply with other products I am already using by Google, but it is worth it.
I have been able to manage all of the emails that come in on a day-to-day basis and stay organized. This allows me to monitor the conversations and stay on top of everything. Rarely do I forgot to tend to something now. I can track emails for better client engagement and also make sure my emails are being read. Mailchimp works well alongside this for a dynamic duo.
Zoho mail offers us great services including providing to connect the mail with our domain, and connects our users with our domain. Furthermore it gives 3 free business mails to our users.
Mainly the formatting is something which can be improved, furthermore accessibility and appearance is something Zoho lacks in right now.
Zoho has helped our organisation to make our mails look more professional, helped us in better task management. We are able to keep track of our upcoming events and meetings properly with the help of a well organised and synchronised calender.
Setup is extremely simple, and it's easy to use. The fact that it's free for the first 5 users is great for many small businesses.
I would like to see access to imap and pop settings to be able to integrate into other apps like outlook and iCloud mail. But, I understand these are included with paid service.
A cheap (free) alternative to many other providers.
Zoho Desk has eased out the process of keeping the customer problems both technical and non-technical. Also having the knowledge base within the system helps to solve queries faster and provides training to new joiners faster
Zoho Desk doesn't give proper notifications on the application on Android. There are some bugs which need to be fixed. Rest all is good.
Zoho Desk was connected to everything and was a very important part of my day-to-day tasks. As a support manager, it was my duty to keep track of all the customer problems and always keep a tap on the tickets which are either in process or closed. Having the knowledge base itself on the portal helps my team to solve the queries faster and we always create a new video according to the new enquiry. This reduces our efforts and improved our productivity by 70%.
Zoho Desk is a bridge between the customer and the technical department, enabling them to raise the challenges they face while using my software.
The feed doesn't get updated automatically over Zoho desk and while using the mobile version, it always gives a message something went wrong and doesn't even get updated on its own, even when you have a successful internet connection.
Zoho Desk has all the directory of my customers which not even helps to solve their issues but you can see the history of the tickets raised by them and we can also keep track of the knowledge base, which allows the team to solve the queries better. Using Zoho Desk has increased our customer satisfaction ratio by 18%.
The best part is its extremely user-friendly UI. It is very easy to learn and anyone can get adjusted to it very quickly. Everything from using and handling mail in Zoho mail to using it to hire new candidates using Zoho Recruit is very simple and intuitive to do
There's not much to dislike about Zoho. One thing that I encountered initially was that Zoho apps communicate with each other and one must get into their ecosystem to get the most out of the App
Zoho One is making our day-to-day business tasks more streamlined and is helping us to view a high-level and if required, a detailed summary of our business and its needs. It is helping us with tracking our sales performance
It really minimizes unwanted mail in my inbox without me having to do much. The fact that newsletters and notifications are auto filtered is the best feature for me.
The way tabs open up when you open a new email or attachment. It's not what I was used to but I am getting used to it. It's just about me getting used to a different interface after a long time of using another one.
I used to lose time sifting through important and unimportant emails and could get carried away looking at useless emails. Now, I am focused because using this app, everything is sorted for me, and I can choose what time to go through the less important stuff.
Zoho Mail is one of the most reliable solutions that most enterprises prefer for managing emails more professionally. It offers flexibility to administrators of enterprises to create different users and manage their access levels. Custom We can also add custom domains and create professional emails. All emails are hosted on a Zoho server, so data security is reliable.
Zoho Mail offers all features, but you might face some issues since the product is in the learning phase. Labelling and sorting emails don't work properly compared to other platforms in the market.
We use Zoho Mail to host professional email accounts of our organisation, and it does the job completely fine. The best part is we can get domain registration from Zohoitself, so the integration is smooth, done within a few minutes, and the account is all set to send & receive emails.
The entire user experience is fantastic, especially the newsletter email sorting and email thread system.
It's hard to integrate with third party apps like Apollo.io
It is one of the best email service providers. I use it for my business.
I like that Zoho Mail lets you connect your domain and have a custom email for your brand for free. I think it's very useful for small and new brands that own a domain and want a professional email but don't have the money yet to pay for other services. Zoho mail works very well and has a mobile app with everything you need so I would recommend it.
I think Zoho Mail is not as easy to use or as intuitive as other platforms like Gmail. It has all the features that you need, but the experience is not always the best, especially in the mobile app. This may be because it doesn't have a lot of integrations with other apps as other platforms have.
Zoho provides an excellent solution for your business email. I started using Zoho because I needed an email with my domain, and it worked perfectly. It was not very intuitive to set up, but once I got it going, it has almost everything you need.
Zoho has an automated email reading option for the customers we tend to email on a daily basis. We can even schedule a computerized reminder as when we wish for it to be shot out.
The CSS/HTML section doesn't support some third-party HTML characters and doesn't reflect the changes. I also believe I can be typing or copy pasting something that doesn't support. However, it doesn't show up any changes.
Automated reminders that need no frequent edits, etc., but shoot emails at its appropriate date and time.
Zoho mail provides a single-click integration facility so that you can easily integrate the app with Zoho mail. Also, the admin gets notified when storage is nearly complete.
You cannot use any templates for reply so have to use the inbuilt or provided templates all the time
Its more extensive storage and wider support helps a lot to organize a team when starting a small organization with less experience
The best thing about it is that it offers a free business email id. It is pretty good to use and straightforward. It provides good collaboration tools and security controls are excellent. It also provides a good amount of storage.
It provides limited free accounts and there is no IMAP and POP3 for free accounts. Its search functionality is not up to mark. In the mobile app, it does not has all features and functionality, so at last, we will need a desktop.
It provides an affordable email and collaboration suite. It is easy to set up and manage and does have not any downtime. It has great spam protection and I do not remember any spam in my inbox. It has a user-friendly interface and it is the perfect mail service who are looking for great mail satisfaction.