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Zoho Mail Logo
Zoho Mail
Streamlined Email for Business
4.4

( 609 )

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Zoho Mail Reviews & Product Details

Zoho Mail Overview
What is Zoho Mail?

Zoho Mail is a component of the wider Zoho ecosystem–a popular choice among small to medium enterprises. It’s preferred for smaller organizations that are working with smaller budgets. The platform offers access to mobile applications and other productivity features, at very affordable rates. Zoho Mail is also secure. The simplicity of the control panel is certainly an advantage and it provides a big-picture overview of communications.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
Zoho Mail Categories on Findstack
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Ask Questions about Zoho Mail
What Zoho Mail is best for?
How does Zoho Mail compare to Todoist?
What are the pros and cons of Zoho Mail?
Zoho Mail Product Details
Capabilities
API
Segment
Small Business
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Zoho Mail Pros and Cons
Pros
  • Great for email attachments
  • Email hosting with your own domain
  • Tasks and bookmarks included
  • Lots of technical support for paid plans
  • Affordable pricing
Cons
  • Limited in terms of advanced features
  • Not the best for cloud storage
Zoho Mail Features
API Access
Audit Trail
Automations
Bulk Task Actions
Calendar View
Collaboration Tools
Comments & Mentions
Customizable Workflows
Due Date Tracking
File Attachments
Gantt Charts
Integration with Other Tools
Kanban Boards
Labels & Tags
Mobile Access
Notifications & Reminders
Offline Access
Priority Levels
Progress Tracking
Real-Time Updates
Recurring Tasks
Reporting & Analytics
Search Functionality
Subtasks
Task Assignment
Task Creation
Task Dependencies
Template Management
Time Tracking
User Permissions
Zoho Mail Media
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Zoho Mail Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 24, 2025
Zoho Mail Logo
609 Zoho Mail Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Jul 16, 2020
 Source
Overall Rating:
5.0
RB
Ryan B.
Founder
Share
"Sleek, Collaborative, Powerful"
What do you like best about Zoho Mail?

I like the collaboration ability I have with my teammates. I used to use FrontApp, but switched due to cost and unused functionalities. Zoho Mail allows me to get rid of the forwarding chains with teammates, as we can simply comment in a separate thread along an email. No forwarding needed! ZMail also has tons of personalization and productivity hack capabilities. Just like every other Zoho product, their support is top notch.

What do you dislike about Zoho Mail?

So far, nothing about Zoho Mail has displeased me. It is functional, the prettiest Zoho product I have used, and it has an open API for endless other things.

What problems is Zoho Mail solving and how is that benefiting you?

Zoho mail is the hub of my email. I moved away from Gmail and onto Zoho Mail because I wanted the collaboration functionality with my teammates. Beyond that, it integrates much better with my CRM. It has a very user friendly look and feel and is customizable to my pleasure. I like the different tabs that open when I do any number of things like write a draft, go into settings, etc. Just like all the other Zoho products, the pricing on this product is just unbelievable. I do not utilize Zoho Workdrive as it is too much of a switching cost from GDrive but their full suite of offerings is cheaper than anything out there.

Small Business (50 or fewer emp.)
Jul 14, 2020
 Source
Overall Rating:
5.0
SK
Solomon K.
Founder
Share
"Zoho mail is a very affordable email hosting service"
What do you like best about Zoho Mail?

Not only is it cheap at $1 per user every month, Zoho mail also offers free custom email accounts up to 5 user. This is a good deal for trial basis and can also be a money saver for small startups that need to set custom email accounts which cheaply. The email client interface is actually pleasant and has different theming options for you to select

What do you dislike about Zoho Mail?

Setting up is a little challenging because of the different records that how to be set yet other platforms only require you to confirm ownership of a domain and take care of everything else

What problems is Zoho Mail solving and how is that benefiting you?

Not only do I have cheap custom emailing with zoho, I get to read and edit my documents received via email using zoho's office web apps

Small Business (50 or fewer emp.)
Jul 10, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent mail service, the best I have used"
What do you like best about Zoho Mail?

Nice interface, with lots of options and customization. Tech support is fast and amazing. Easily better than GMail or outlook.

What do you dislike about Zoho Mail?

Maybe, a few too many options. Sometimes it is hard to find the option you need. I am a confident and competent computer user, but those less technologically minded may struggle.

What problems is Zoho Mail solving and how is that benefiting you?

I use Zoho for my website domain email

Mid Market (51-1000 emp.)
Jul 06, 2020
 Source
Overall Rating:
5.0
BK
Brenda K.
Founder
Share
"Zoho is one of the best email hosting services I have used"
What do you like best about Zoho Mail?

Zoho offers free trail accounts up to I think 4 users with 1GB of storage. The pricing is very affordable considering you get to use other zoho servcies like zoho writer and other office tools to read and edit documents within zoho.

What do you dislike about Zoho Mail?

I like having a desktop installation for zoho client, but the problems is it does not notify me of new emails. The only way I find out if I have a new email is after I open the client. It can be quite an inconvenience in case I take long to check if I have new emails.

What problems is Zoho Mail solving and how is that benefiting you?

Zoho is a cost a cheap and effective email hosting service while offering most the benefits provided by professional gmail or outlook that are way expensive

Mid Market (51-1000 emp.)
May 20, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best solution for professional mail related needs"
What do you like best about Zoho Mail?

Zoho mail has given me an ease to work on professional level because of its availability on both Desktop and mobile platform. It is an efficient email client to have and has the best features of all.

What do you dislike about Zoho Mail?

I am very satisfied with Zoho mail and do not find anything to not like. It works great for me.

What problems is Zoho Mail solving and how is that benefiting you?

For my primary and professional emails, I am using Zoho mail and It has helped me to keep my important mails effectively sorted.

Small Business (50 or fewer emp.)
May 09, 2020
 Source
Overall Rating:
5.0
MIGUEL ANGEL M. avatar
Miguel Angel M.
Company Owner
Share
"The Perfect Business Email Services at you hand"
What do you like best about Zoho Mail?

A very simple system to use with unique tools at the forefront of the 21st century with first-class support and integration that meet the expectations of the most demanding on the market connectivity and availability of web, mobile, pop, smtp, imap, connection version with applications and variety of crm which makes it a unique tool , The security implemented in the zoho mail platform makes you love it more and more every day with different methods of account protection, as well as when connecting the application with third parties, a password is enabled for each platform, which makes it extremely safe, the interface clean of work of zoho and a very customization one makes it adapt to each company so as to give a withe label view for the companies.

What do you dislike about Zoho Mail?

I really have no dislike about Zoho mail as it is a very complete service which provides for business and professional emails who want to give complete solutions a good look , I could say that I don't like zoho mail that the most expensive plans are the only ones that really have some very good tools that should be in the other plans , I also believe that the zoho application must have the most popular integrations with services today because it is a very valuable tool to be limited in that area, although it is a very complete message application and adds to many of the applications of the zoho company must expand to platforms such as shopify and others of equal importance.

What problems is Zoho Mail solving and how is that benefiting you?

After searching for a long time for a good business email service we found Zoho Mail the perfect tool for business emails with which we have obtained great results since it has a clean and easy-to-use interface where people can manage the application of quickly and easily in a single account several emails can be stored and from a single email it can be sent to others under different emails in zoho we have been able to have what is really needed to handle the email of a company.

Small Business (50 or fewer emp.)
Apr 14, 2020
 Source
Overall Rating:
5.0
Anubhav R. avatar
Anubhav R.
Founder
Share
"Good Email Service & Marketing Platform"
What do you like best about Zoho Mail?

Zoho offers a very good email solution which comes with many features that suits people like me, who are from small business. They have a very affordable pricing model and they offer pro level email features. Ability to add custom domain and easy to manage and blacklist/ whitelist senders based on emails and domains. Comes with mobile apps so you never miss any mail. Ability to integrate with various 3rd party apps and services.

What do you dislike about Zoho Mail?

Been a happy user and I have got nothing to dislike using zoho mail platform

What problems is Zoho Mail solving and how is that benefiting you?

Managing business emails with ease and integrating with 3rd party apps are problems that I have solved. I can easily integrate with email clients like Microsoft Outlook and Mozilla Thunderbird.

Enterprise (> 1000 emp.)
Dec 09, 2019
 Source
Overall Rating:
5.0
RP
Raj P.
Founder
Share
"Zoho Mail Review"
What do you like best about Zoho Mail?

Our firm just transferred to Zoho Mail for a cheap alternative to mail hosting for our domain. It works fairly easy and seems to be just as good as gmail and yahoo. The value that Zoho Mail provides is very clear once you start using all functions of the software. We pay for the premium service which include: blacklist, spam filters, custom groupings for sending emails, mailing lists, and a bunch of other features. The cost is on a per year basis and Zoho Mail seems to be worth every bit of the small annual fee. They offer both a software version that is usable on the desktop and they have a web version that can be used without any downloads. They also have a mobile app that can make it easy to check your mail on the go.

What do you dislike about Zoho Mail?

While there is not much that I dislike about Zoho Mail, the setup process is most likely my least favorite component of Zoho Mail. The set up process took our company about 2 weeks to fully switch over from gmail. Secondly, the website version does not have much of an aesthetic appeal to it. Funcationality wise it seems to work perfectly but there does seem to be a bit of a lack of design within the website version of Zoho Mail. These are not large issues when comparing he value you get with the software overall.

What problems is Zoho Mail solving and how is that benefiting you?

Zoho Mail helps solve the problem of mail hosting with a domain for a low cost. It offers everything any business is looking for in a mail hosting service at a much lower cost than its competitors. It is fairly easy to use so there is no learning curve for employees that are new to the software.

Mid Market (51-1000 emp.)
Dec 02, 2019
 Source
Overall Rating:
5.0
BA
Berna A.
Research Associate
Share
"The best economy professional email plan"
What do you like best about Zoho Mail?

Email plans go as low as $1 per account per month or even free plans for a maximum of 5 accounts per domain. It is not only affordable, the interface also looks great, emails come in first enough and it comes with other services like zoho writer, zoho show for reading and editing email attachments

What do you dislike about Zoho Mail?

The zoho mail desktop client crashes a lot of times especially when the internet connection is slow or unstable.

What problems is Zoho Mail solving and how is that benefiting you?

Zoho mail offers a cheap email service for hosting professional email and a good looking interface that is customizable

Small Business (50 or fewer emp.)
Nov 27, 2019
 Source
Overall Rating:
5.0
AE
Andrew E.
Founder
Share
"Perfect!"
What do you like best about Zoho Mail?

Zoho Mail is the perfect alternative to things like Gmail. They offer a clean and good looking interface to users. Instead of paying a big cost monthly for a custom domain email with google, or spending very little and having to use something like CPanel which is definitely not the best looking, I can use Zoho for FREE and connect my domain to it and start using my custom domain email immediately. Not only do I get mail but a plethora of other things for free that Zoho offers that are all amazing services to help with small businesses like mine.

What do you dislike about Zoho Mail?

The only thing I dislike about Zoho is the per month per user charge. Especially when it is around $8-10 for the lowest possible plan. It isn't necessarily needed as you do not really need 5GB of storage unless you've been using it for forever, but the feature to log in to the account using other sites is nice and only available in the paid plans. Still, the pricing for a per user per month is absurd, especially when you have a company with multiple employees who need emails.

What problems is Zoho Mail solving and how is that benefiting you?

Problems I am solving with Zoho is a mail service for free while still including a well designed interface. It's inexpensive and provides everything needed with the free plan, however if you want that little extra you have to pay per user per month.