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Zoho Mail Logo
Zoho Mail
Streamlined Email for Business
4.4
(609)
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Zoho Mail Reviews & Product Details

Zoho Mail Overview
What is Zoho Mail?

Zoho Mail is a component of the wider Zoho ecosystem–a popular choice among small to medium enterprises. It’s preferred for smaller organizations that are working with smaller budgets. The platform offers access to mobile applications and other productivity features, at very affordable rates. Zoho Mail is also secure. The simplicity of the control panel is certainly an advantage and it provides a big-picture overview of communications.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
Zoho Mail Categories on Findstack
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Zoho Mail Product Details
Capabilities
API
Segment
Small Business
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Zoho Mail Pros and Cons
Pros
  • Great for email attachments
  • Email hosting with your own domain
  • Tasks and bookmarks included
  • Lots of technical support for paid plans
  • Affordable pricing
Cons
  • Limited in terms of advanced features
  • Not the best for cloud storage
Zoho Mail Features
API Access
Audit Trail
Automations
Bulk Task Actions
Calendar View
Collaboration Tools
Comments & Mentions
Customizable Workflows
Due Date Tracking
File Attachments
Gantt Charts
Integration with Other Tools
Kanban Boards
Labels & Tags
Mobile Access
Notifications & Reminders
Offline Access
Priority Levels
Progress Tracking
Real-Time Updates
Recurring Tasks
Reporting & Analytics
Search Functionality
Subtasks
Task Assignment
Task Creation
Task Dependencies
Template Management
Time Tracking
User Permissions
Zoho Mail Media
Zoho Mail video thumbnail
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Zoho Mail Screenshots
Zoho Mail screenshot 1
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: April 08, 2025
Zoho Mail Logo
609 Zoho Mail Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Jan 03, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Pretty cool and nicely integrated"
What do you like best about Zoho Mail?

So I do think Zoho Mail is user-friendly, but I think it really does come into play when you connect it with all the other services. CRM, Campaigns etc., it really does give you a complete view of your customer. You can chat about an email with other, have easy access to the built-in Cliq chat app which is similar to Slack...yeah it is pretty cool indeed.

What do you dislike about Zoho Mail?

Nothing in particular. The interface does need some time getting used to.

What problems is Zoho Mail solving and how is that benefiting you?

So it has definitely helped us together with the whole ZOHO suite to better see what our customers asked, what Campaigns they clicked on etc. It is really handy.

Small Business (50 or fewer emp.)
Jan 03, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Awesome Email client for buisness"
What do you like best about Zoho Mail?

Zoho mail is the best email client it provides all types of site integration like mx records.

What do you dislike about Zoho Mail?

Zoho mail for free provides only very few custom email account after that it changes for each user email created.

What problems is Zoho Mail solving and how is that benefiting you?

With zoho mail i create my company email with my domain. Zoho mail gives identity to my domain as my client is now directly reachable to me and they find my site trusted.

Mid Market (51-1000 emp.)
Dec 31, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Best Email client"
What do you like best about Zoho Mail?

Zoho is easy to integrate, it's easy use with SMTP too. Zoho is clean, comes with lots of features and easy to navigate.

What do you dislike about Zoho Mail?

Zoho with free plans gives a limited amount of storage in mail.

What problems is Zoho Mail solving and how is that benefiting you?

With Zoho i get freedom to get my own domain emails account. zoho gives me ability to expand my brand.

Small Business (50 or fewer emp.)
Dec 26, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"ZohoMail review"
What do you like best about Zoho Mail?

ZohoMail has outstanding prices for its users and features! They offer £6 for a variety of services along with 30GB usage for each user!! Along with creating your own encrypted email buisness service.

What do you dislike about Zoho Mail?

Everything is working straight forward without encountered problems

What problems is Zoho Mail solving and how is that benefiting you?

Sometimes the buisness email seems to say that it's offline. Benefits I have realised are it's extremely user-friendly environment along with cheap prices on its features

Small Business (50 or fewer emp.)
Oct 29, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Zoho review"
What do you like best about Zoho Mail?

Free business email address and it's interface is user friendly

What do you dislike about Zoho Mail?

I hate that it doesn't come with email forwarding on the free plan

What problems is Zoho Mail solving and how is that benefiting you?

To have a professional business email address and build trust amongst my clients

Small Business (50 or fewer emp.)
Oct 20, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great mail service for freelancers"
What do you like best about Zoho Mail?

It's great tool if you are on a budget plus the app is great both on ios and android.

What do you dislike about Zoho Mail?

The web interface is not great on ipads and mobiles

What problems is Zoho Mail solving and how is that benefiting you?

Getting custom mails service easily at cheaper prices.

Small Business (50 or fewer emp.)
Oct 19, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Zoho Mail"
What do you like best about Zoho Mail?

I really appreciate Zoho Mail’s easy to understand interface, and the fact that there are never any ads.

What do you dislike about Zoho Mail?

It often sends things that are not spam to the spam folder, which can cause some delay and confusion.

What problems is Zoho Mail solving and how is that benefiting you?

I feel a lot safer using Zoho than other email platforms because my emails are not scanned to use for personalized ads.

Small Business (50 or fewer emp.)
Oct 17, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"A really good emailing system"
What do you like best about Zoho Mail?

All services are available, can get all my company users into 1 email service

What do you dislike about Zoho Mail?

Nothing so far, i really like it and i don't have any complaints so far

What problems is Zoho Mail solving and how is that benefiting you?

Just perfect platform

Mid Market (51-1000 emp.)
Oct 16, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Zoho Mail - Mail with many possibilities"
What do you like best about Zoho Mail?

This application is similar to other apps and websites that enable you to check your emails, but instead of just one at a time, you can log in to different sites at once. With the app, you can send and receive emails, and more. Set up a calendar to create events that you need to remember and track appointments or special anniversaries. You will receive a notification before that day, making it easy to keep track of everything you have to do when you're not at home or when you're not at a desk. You can use your smartphone or social media accounts to make a list of contacts. You also save the people you interact with via email to your contact list. When sending a message, all you need to do is search for a name or enter a name's first few letters to see a list of people on your contact list. This alone is an app benefit as you can see clearly which folder needs your attention more than others, and you can customize each folder's name. To view the different options, you can swipe from one screen to another. The app is simple to use and offers numerous details that are not provided by other email programs.

What do you dislike about Zoho Mail?

The only defect of Zoho-mail for some users may be quite small space.

What problems is Zoho Mail solving and how is that benefiting you?

Zoho Mail gives me the ability to operate mailboxes from my domain and authorizations via Google Account.

Small Business (50 or fewer emp.)
Sep 23, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Very satisfied - works perfect with all email clients"
What do you like best about Zoho Mail?

I've been using zoho mail for a long time for my SMB. Works perfect with the email clients.

What do you dislike about Zoho Mail?

Could improve the design to search easier emails.

What problems is Zoho Mail solving and how is that benefiting you?

Synchronizing works pretty good - use email client and thus pretty satisfied.

Small Business (50 or fewer emp.)
Sep 19, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"No ads!"
What do you like best about Zoho Mail?

I love that there are no advertisements in the program.

What do you dislike about Zoho Mail?

The navigation seems to be a bit messy at times.

What problems is Zoho Mail solving and how is that benefiting you?

We love how easily you can collaborate and connect with colleagues.

Small Business (50 or fewer emp.)
Sep 05, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Loves Zoho Services"
What do you like best about Zoho Mail?

They’re very fast and efficient, all of my emails seem to be compartmentalized accurately and filtered precisely!

What do you dislike about Zoho Mail?

I don’t have any dislikes so far. The email service is running smoothly and my business contacts love how quickly their communications reach me

What problems is Zoho Mail solving and how is that benefiting you?

Being able to have a dedicated email service for my business and business contacts.

Small Business (50 or fewer emp.)
Aug 27, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Zoho Mail Review"
What do you like best about Zoho Mail?

Zoho Mail is free (for the most part, at least for starting or small businesses). It's easy to setup. You can quite easily add multiple employees and manage your company email.

What do you dislike about Zoho Mail?

I do not think I have found anything I particularly dislike about Zoho Mail.

What problems is Zoho Mail solving and how is that benefiting you?

We needed a free solution for our business emails.

Small Business (50 or fewer emp.)
Aug 02, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Simple and best solution"
What do you like best about Zoho Mail?

Unlike Gmail, Zoho is a beast all by itself. Simple and powerful solutions for business email requirements.

What do you dislike about Zoho Mail?

Very less documents and reference videos available for implementation on our own. Maybe this can be improved

What problems is Zoho Mail solving and how is that benefiting you?

For business and personal email on custom domain

Small Business (50 or fewer emp.)
Aug 02, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Simple and best solution"
What do you like best about Zoho Mail?

Unlike Gmail the Zoho mail is a entirely separate beast by itself. The fact that it can be used for business domain linking and other features are very helpful.

What do you dislike about Zoho Mail?

The number of support documents or video are less. Will be helpful for people to learn and use on their own.

What problems is Zoho Mail solving and how is that benefiting you?

Domain based email creation for my company.

Mid Market (51-1000 emp.)
May 30, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Excellent product for email service"
What do you like best about Zoho Mail?

1) Quick access to mails 2) Easy domain addition 3) Email forwarding and aliasing 4) User administration and mailbox creation

What do you dislike about Zoho Mail?

Zoho made email forwarding feature for premium (paid) customers in last year policy update. In short if you have signed up for free then your mailboxes will not get email forwarding feature.

What problems is Zoho Mail solving and how is that benefiting you?

Zoho provides an excellent mail suite for small scale and large scale businesses. It provides many integrations. Zoho provided a stable email experience for me.

Small Business (50 or fewer emp.)
Apr 19, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Zoho Mail - My favorite mail hosting"
What do you like best about Zoho Mail?

What I like almost Zoho mail is that it is an excellent elective to conventional mail suppliers, it offers you a benefit without any exposure which is exceptionally much acknowledged, you have got the alternative to open an individual e-mail with Zoho or in the event that you incline toward an e-mail trade at exceptionally competitive costs, Zoho interface seems very clean and useful, you'll be able to adjust it from the arrangement, which has numerous choices to change and customize your mail, has exceptionally commonsense modes of notices because it bunches you emails devices concurring to the arrange of priority given to them, so that they are requested and prepared for the corresponding reading Zoho Mail is compatible with mobile devices and computers.

What do you dislike about Zoho Mail?

The only drawback I noticed when using Zoho Mail is that I cannot edit the profile photo for my email account.

What problems is Zoho Mail solving and how is that benefiting you?

Thanks to using Zoho Mail in a comfortable way I can browse e-mails and send e-mails.

Small Business (50 or fewer emp.)
Mar 26, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great Communication For Small Businesses"
What do you like best about Zoho Mail?

Zoho's email platform gives me confidence to appear professional to my clients. I can update my signature with images, add delayed sending incase I make an error, and there is free access under a certain storage size.

What do you dislike about Zoho Mail?

While I try to stay under the storage limit to maintain a free account, the communication stops receiving and sending emails. You'll either franticly spend 30 minutes deleting old emails or bite the bullet and upgrade to their paid version.

What problems is Zoho Mail solving and how is that benefiting you?

I have been able to communicate with clients more professionally. There are more pluggins for calendar, tasks, CRM, etc., but I do not need to use those at this time. It will be nice, once we grow bigger, to have those resources at my fingertips.

Small Business (50 or fewer emp.)
Mar 14, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"My favorite mail service so far!"
What do you like best about Zoho Mail?

I like that they have a free option for a limited number of users. Love that I can combine all my email accounts into one screen. Love how much faster dealing with various emails can be. I can easily say that its a good competitor of Gmail.

What do you dislike about Zoho Mail?

For sure the weak point is spam filters, they need to improve them and sometimes, Zoho Mail is slow to use.

What problems is Zoho Mail solving and how is that benefiting you?

Helped me in dealing with clients in more professional way.

Small Business (50 or fewer emp.)
Oct 24, 2018
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Easy and simple to use"
What do you like best about Zoho Mail?

'Panel' design, easy to use, notes and calender allow all of us to share with each other

What do you dislike about Zoho Mail?

Design could look nicer, there could be a better way to categorise mail than just in "unread" or "all mail"

What problems is Zoho Mail solving and how is that benefiting you?

None

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