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Zoho Mail Logo
Zoho Mail
Streamlined Email for Business
4.4

( 609 )

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Zoho Mail Reviews & Product Details

Zoho Mail Overview
What is Zoho Mail?

Zoho Mail is a component of the wider Zoho ecosystem–a popular choice among small to medium enterprises. It’s preferred for smaller organizations that are working with smaller budgets. The platform offers access to mobile applications and other productivity features, at very affordable rates. Zoho Mail is also secure. The simplicity of the control panel is certainly an advantage and it provides a big-picture overview of communications.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
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Ask Questions about Zoho Mail
What Zoho Mail is best for?
How does Zoho Mail compare to Todoist?
What are the pros and cons of Zoho Mail?
Zoho Mail Product Details
Capabilities
API
Segment
Small Business
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Zoho Mail Pros and Cons
Pros
  • Great for email attachments
  • Email hosting with your own domain
  • Tasks and bookmarks included
  • Lots of technical support for paid plans
  • Affordable pricing
Cons
  • Limited in terms of advanced features
  • Not the best for cloud storage
Zoho Mail Features
API Access
Audit Trail
Automations
Bulk Task Actions
Calendar View
Collaboration Tools
Comments & Mentions
Customizable Workflows
Due Date Tracking
File Attachments
Gantt Charts
Integration with Other Tools
Kanban Boards
Labels & Tags
Mobile Access
Notifications & Reminders
Offline Access
Priority Levels
Progress Tracking
Real-Time Updates
Recurring Tasks
Reporting & Analytics
Search Functionality
Subtasks
Task Assignment
Task Creation
Task Dependencies
Template Management
Time Tracking
User Permissions
Zoho Mail Media
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Zoho Mail Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 09, 2025
Zoho Mail Logo
609 Zoho Mail Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Sep 12, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Professional mail service"
What do you like best about Zoho Mail?

Zoho mail service looks professional as it works with your domain name

What do you dislike about Zoho Mail?

The search function needs to be more automatic and auto typing is needed for drafting mails

What problems is Zoho Mail solving and how is that benefiting you?

It works great for sending and responding mails

Small Business (50 or fewer emp.)
Sep 06, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to use, Cost effective, meets all our needs"
What do you like best about Zoho Mail?

User interface makes it easy to use from the start

What do you dislike about Zoho Mail?

Accessing from a mobile device isn't always the easiest.

What problems is Zoho Mail solving and how is that benefiting you?

Our mail needs for our businesses; bridges communication gaps!

Small Business (50 or fewer emp.)
Sep 06, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Efficient "
What do you like best about Zoho Mail?

Great and speedy service clean layout also

What do you dislike about Zoho Mail?

Clunky and I miss emails. When I try to click on a thread that appears unread, in actuality I have alrwady read it

What problems is Zoho Mail solving and how is that benefiting you?

No problems but I sometimes miss emails

Small Business (50 or fewer emp.)
Sep 04, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Amazing Email Service For Free!"
What do you like best about Zoho Mail?

I love the fact they allow a free plan without much restriction. We can handle all of our business needs with the free plan.

What do you dislike about Zoho Mail?

Limitations with the free plan but that is expected.

What problems is Zoho Mail solving and how is that benefiting you?

Email solutions for our entire organization.

Small Business (50 or fewer emp.)
Sep 03, 2019
 Source
Overall Rating:
5.0
Kieran W. avatar
Kieran W.
Marketing Assistant At Auxillis
Share
"A great application for the workplace "
What do you like best about Zoho Mail?

I really like the way you can interact with your colleagues and social media platforms all in one place

What do you dislike about Zoho Mail?

Zoho can be a little bit frustrating to use at times, particularly the blanket mailing app

What problems is Zoho Mail solving and how is that benefiting you?

We don't really problem solve with Zoho we just use it as a general platform

Small Business (50 or fewer emp.)
Sep 03, 2019
 Source
Overall Rating:
5.0
VS
Vikram S.
Digital Marketer
Share
"Best Email Platform For Every Size of Business"
What do you like best about Zoho Mail?

I have recently implemented zoho mail in my site. It works awesome for me. since many of my emails have images and PDF files, the server interface is very readable and, as you click on your emails, the new windows are cascading and expanding on the right, which facilitates the rapid scanning of the necessary information. Additional applications and add-ons, such as Group Calendars, Streams, Tasks, etc., make communication really easy. It is worth noting that the customer service is excellent for the free service which is the one I currently use in order to be an excellent alternative. the best part of Zoho they offer best quality without ads in email.

What do you dislike about Zoho Mail?

I dislike a few features of Zoho like Inbox themes take a long time to load and it is not possible to import contacts from your social networks. Sometimes users signed with the app through mobile but during using the mobile app if you want to include your signature you will have to do it on the web.

What problems is Zoho Mail solving and how is that benefiting you?

Without a doubt this is an email service totally ideal for our company and also on a personal use level now I have my own "place" to host all my work-related emails, organize them to my liking and share them with the The rest of my coworkers with the Streams folders, makes general communication between users quick and easy, and moderates to make it suitable is an incredibly safe way to create a platform for communication-related to the company, both with Customers as with my own work team.

Small Business (50 or fewer emp.)
Aug 30, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I love zoho mail"
What do you like best about Zoho Mail?

This is a very robust product with a very impressive price.

What do you dislike about Zoho Mail?

I'm perfectly fine with it, the quality is impressive

What problems is Zoho Mail solving and how is that benefiting you?

Because of their pricing models I was able to get my e-mail started for my small startup

Small Business (50 or fewer emp.)
Aug 29, 2019
 Source
Overall Rating:
5.0
AS
Arjan S.
Owner
Share
"Great alternative to Office 365 or Google Apps"
What do you like best about Zoho Mail?

The zoho mail is fully featured as you might expect from office 365 or google apps. I've used both competitors products before, and zoho mail works just as good, for half (or less) the price. Their web- and mobile apps work great and are easy to use. Setting up zoho mail was really easy, I just had to change some DNS settings and I was done. I use their light plan and it offers great extra features like multiple domains, exchange and imap support.

What do you dislike about Zoho Mail?

The administration panel looks and feels a bit outdated, but works otherwise great.

What problems is Zoho Mail solving and how is that benefiting you?

I don't want to have my email at my hosting company. This way people can still contact me if my hosting goes down. The email Zoho is offering is also much more feature complete than a standard imap server. It offers contacts, calendar, tasks and more.

Small Business (50 or fewer emp.)
Aug 29, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Simple and easy to use"
What do you like best about Zoho Mail?

The best thing about Zoho is the fact it is easy to use with Shopify and easy to use in general

What do you dislike about Zoho Mail?

The only thing I dislike is the fact the website looks a little outdated

What problems is Zoho Mail solving and how is that benefiting you?

It makes work easier and only took 5 minutes to set up with Shopify

Small Business (50 or fewer emp.)
Aug 28, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Cost-effective alternative to G Suite"
What do you like best about Zoho Mail?

Zoho mail helped us decrease our spendings on G Suite while providing tools equivalent to G Suite.

What do you dislike about Zoho Mail?

The interface is a little different from what you are used to in tradition webmail services.

What problems is Zoho Mail solving and how is that benefiting you?

Limit our spending on G Suite.