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Zoho Mail Logo
Zoho Mail
Streamlined Email for Business
4.4
(609)
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Zoho Mail Reviews & Product Details

Zoho Mail Overview
What is Zoho Mail?

Zoho Mail is a component of the wider Zoho ecosystem–a popular choice among small to medium enterprises. It’s preferred for smaller organizations that are working with smaller budgets. The platform offers access to mobile applications and other productivity features, at very affordable rates. Zoho Mail is also secure. The simplicity of the control panel is certainly an advantage and it provides a big-picture overview of communications.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
Zoho Mail Categories on Findstack
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Zoho Mail Product Details
Capabilities
API
Segment
Small Business
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Zoho Mail Pros and Cons
Pros
  • Great for email attachments
  • Email hosting with your own domain
  • Tasks and bookmarks included
  • Lots of technical support for paid plans
  • Affordable pricing
Cons
  • Limited in terms of advanced features
  • Not the best for cloud storage
Zoho Mail Features
API Access
Audit Trail
Automations
Bulk Task Actions
Calendar View
Collaboration Tools
Comments & Mentions
Customizable Workflows
Due Date Tracking
File Attachments
Gantt Charts
Integration with Other Tools
Kanban Boards
Labels & Tags
Mobile Access
Notifications & Reminders
Offline Access
Priority Levels
Progress Tracking
Real-Time Updates
Recurring Tasks
Reporting & Analytics
Search Functionality
Subtasks
Task Assignment
Task Creation
Task Dependencies
Template Management
Time Tracking
User Permissions
Zoho Mail Media
Zoho Mail video thumbnail
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Zoho Mail Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: May 31, 2025
Zoho Mail Logo
609 Zoho Mail Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Oct 26, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best email app"
What do you like best about Zoho Mail?

Clean, uncluttered user interface. Calendar, tasks and contacts are icons in a small sidebar and are one click away

What do you dislike about Zoho Mail?

There is nothing I dislike about Zoho mail.

What problems is Zoho Mail solving and how is that benefiting you?

In addition to standard email functionality, there is a chat function that allows me to chat easily with others in our firm.

Small Business (50 or fewer emp.)
Aug 08, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Zoho Mail"
What do you like best about Zoho Mail?

What I like best about Zoho mail, is the chat feature that is available. It makes it easier and faster to communicate with my team members.

What do you dislike about Zoho Mail?

What I dislike is that it sometimes takes a while to receive emails and at times the server drops and it makes it hard to send emails.

What problems is Zoho Mail solving and how is that benefiting you?

The problem that we are solving through this platform is by having a whole software that we can use for everything. Zoho Mail, Projects, Calendar, Docs, People, etc.

Small Business (50 or fewer emp.)
May 19, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best Free"
What do you like best about Zoho Mail?

I can use this from anywhere, outlook, webmail and on the app of my smartphone.

What do you dislike about Zoho Mail?

They have most things tuned perfectly, maybe one addition would be to add a more advanced Spam protection than manual whitelisting or blacklisting of domains.

What problems is Zoho Mail solving and how is that benefiting you?

I can have my emails separate and it saves a lot of web server space.

Small Business (50 or fewer emp.)
Apr 12, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
" The best alternative to Google Mail"
What do you like best about Zoho Mail?

It's like GMail, but you can work with your own domain, free!

What do you dislike about Zoho Mail?

It's difficult for configure if you don't have tech knowledge

What problems is Zoho Mail solving and how is that benefiting you?

It's better for us for managing our mail than a own mailing server.

Small Business (50 or fewer emp.)
Nov 17, 2016
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Awesome i Love it"
What do you like best about Zoho Mail?

I can Check my all my messages from different accounts at once using the ZohoMail App, And Zoho mail app is secured and easy to use

What do you dislike about Zoho Mail?

I dont have any thing i dislike from Zoho mail am ok with everthing

What problems is Zoho Mail solving and how is that benefiting you?

Business problem... Like quick access to my messages and group chat inside the account, we can have our meetings where ever we are, it doest mean we have to meet in person.

Small Business (50 or fewer emp.)
Sep 11, 2016
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Thank Zoho"
What do you like best about Zoho Mail?

Quick service and lovely customer care! any one would love to enjoy this service 100% guaranteed!

What do you dislike about Zoho Mail?

Maybe improve on Templates and provide more easy service and also for the app if any one can use more than one e-mail account in just one click

What problems is Zoho Mail solving and how is that benefiting you?

Am promoting my non profit organisation and i have so far secure my free hosting and design awesome templetes

Enterprise (> 1000 emp.)
Oct 30, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Best Alternative to Other Email Platforms like G Suite"
What do you like best about Zoho Mail?

I particularly appreciate Zoho Mail's impressive integration capabilities with other products in the Zoho suite. The seamless integration allows us to effortlessly merge email communication with tasks, calendars, and collaboration tools. In addition, Zoho Mail prioritizes security and provides advanced features like two-factor authentication, SSL encryption, and spam filtering. These robust security measures give users peace of mind, ensuring that their data remains protected and secure at all times. Personally, I found it to be very easy to use and implement in the organization. Their customer support, too is great, although it may take a bit of time.

What do you dislike about Zoho Mail?

I have no dislikes about the product as it has worked really well for me and my company, but for some folks, there might be a learning curve involved if they intend to utilize all the robust features of Zoho mail and in connection to the integrated products.

What problems is Zoho Mail solving and how is that benefiting you?

We use Zoho mail as the primary internal email communication platform that is integrated with other products in Zoho suite so for us to work in the Zoho suite of products and ecosystem has made it very easy to track, collaborate and communicate.

Small Business (50 or fewer emp.)
Feb 16, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Highly functional, integrated e-mail"
What do you like best about Zoho Mail?

The ability to collaborate and leverage integrations with other Zoho modules, for example, creating and assigning tasks from e-mails.

What do you dislike about Zoho Mail?

Nothing. Zoho is thorough in providing functionality.

What problems is Zoho Mail solving and how is that benefiting you?

It allows us to collaborate over multiple divisions and departments

Small Business (50 or fewer emp.)
Nov 05, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great email manager app for businesses"
What do you like best about Zoho Mail?

I love the platform design, simplicity and ease of use of several options

What do you dislike about Zoho Mail?

Small fonts of the desktop app, there is no way around it

What problems is Zoho Mail solving and how is that benefiting you?

Solves archiving old emails, organizing emails by the sender in chronological order, so you never miss a message

Small Business (50 or fewer emp.)
Nov 02, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great for Bussinesses"
What do you like best about Zoho Mail?

Zoho is unique; it is evident and easy to communicate with customers. Everything is saved and can always be found. Great Choice.

What do you dislike about Zoho Mail?

The only thing that can sometimes annoy is when Zoho is slow, which doesn't typically happen.

What problems is Zoho Mail solving and how is that benefiting you?

The storage is unlimited, so no need to purchase more storage.

Small Business (50 or fewer emp.)
Aug 11, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Best mail server"
What do you like best about Zoho Mail?

Zoho is the best mail server software. We can communicate with professional way with employees we can create with own domain best mail server software good to use easy to understand.

What do you dislike about Zoho Mail?

Zoho is the good to use but some what less space for using and storage kind problems but still we can use easily and understand software. It's for best for own company mails

What problems is Zoho Mail solving and how is that benefiting you?

To solving domain based and professional kind of communication. We can use easily and I'm solving my companies mails and giving best way out put secure mailing for data

Small Business (50 or fewer emp.)
Jul 19, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Zoho Mail Integration"
What do you like best about Zoho Mail?

Integration - Easy access. User-friendly Experience.

What do you dislike about Zoho Mail?

Slow in the document viewer. Sometimes mail delivery fails

What problems is Zoho Mail solving and how is that benefiting you?

Our own business.

Mid Market (51-1000 emp.)
Apr 24, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Simple tool plugged into your CRM"
What do you like best about Zoho Mail?

The tool is integrated into the Zoho CRM so it's very convenient.

What do you dislike about Zoho Mail?

Tagging sometimes is an issue for internal emails as those may not be on the CRM

What problems is Zoho Mail solving and how is that benefiting you?

Saving time for the SDR from going back and forth to 2 platforms and campaign management and alerts

Small Business (50 or fewer emp.)
Apr 07, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Happy user of Zoho mail"
What do you like best about Zoho Mail?

Easy to use mailing platform, with side view.

What do you dislike about Zoho Mail?

Unable to open the mail to full view like a separate tab.

What problems is Zoho Mail solving and how is that benefiting you?

Normal mailing

Small Business (50 or fewer emp.)
Jan 22, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"business email with rich feature for qaulity mail service"
What do you like best about Zoho Mail?

The support from Zoho support is unique and guaranteed with different potential. It does the job simply secure as this platform is reliable. In market trends, Zoho mail is the best tool for productivity.

What do you dislike about Zoho Mail?

The thing I dislike most is that it takes a lot of time in loading after you click it to entring into the mail section. Also, the server hangs in between whenever I send the emails, and they transfer into the drafts.

What problems is Zoho Mail solving and how is that benefiting you?

I nothing dislike at all, but spreadsheet should be added more for extra layout for the new productive structures. There should be some intersting layout to make it more intersting and fun. The color schemes shouldbe uodated to make it more attractive.

Small Business (50 or fewer emp.)
Nov 26, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"A useful mail and calendar management tool"
What do you like best about Zoho Mail?

This platform has an optimal UX/UI. I really appreciate that many other tools of Zoho Business Suite are synced with Zoho Mail (Cliq, CRM, Workdrive, Calendar, Bookings, etc.).

What do you dislike about Zoho Mail?

I don't like the fact that we have to purchase additional Zoho licenses to get more email accounts. It would be nice that with our Zoho One package, we had the freedom to create independent email addresses without going through a Zoho license or email aliases.

What problems is Zoho Mail solving and how is that benefiting you?

With our Zoho One subscription, we have access to email hosting, with our custom domain. This is really nice. The management of new email adresses is seamless, all admin tools are great. Before, we had an external hosting service and we had to use email client software like Apple Mail. Now, we can easily access to our emails in a web browser (in cloud). This is a powerful improvement for our data storage and corporate memory capability.

Small Business (50 or fewer emp.)
Sep 08, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Quality email service"
What do you like best about Zoho Mail?

The best thing about Zoho mail is that it lets me create my own email using my custom domain for free. Zoho mail has got all the features that one would require from Calendar to Tasks. Also, we received an immediate email in case the email failed to deliver. And unlike other email service provider it has a very active and support-friendly support team. This is a no-brainer the best email.

What do you dislike about Zoho Mail?

I couldn't find any downside of using Zoho mail till date.

What problems is Zoho Mail solving and how is that benefiting you?

We are using Zoho Mail for our company domain name. It has a pretty solid reliable system that lets us add attachments, change fonts and colors. Also, since the company is providing this free-of-cost Zoho mail is a no-brainer the best email.

Small Business (50 or fewer emp.)
Feb 17, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Zoho mail is just as good as its alternatives"
What do you like best about Zoho Mail?

Ease of use and integrations with Zoho CRM

What do you dislike about Zoho Mail?

Zoho Mail will have glitches from time to time.

What problems is Zoho Mail solving and how is that benefiting you?

Ability to integrate mail with CRM and campaigns.

Mid Market (51-1000 emp.)
Jan 25, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Best free Email client"
What do you like best about Zoho Mail?

Zoho is easy to integrate with domain and it provides proper documentation for connecting with mx records too.

What do you dislike about Zoho Mail?

there's nothing i found till now bad about Zoho.

What problems is Zoho Mail solving and how is that benefiting you?

Zoho is the best email client i ever used with very clean UI and so many great features seprate Cpanel and fully controllable by admin.

Small Business (50 or fewer emp.)
Jan 10, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Exceptional Product!!"
What do you like best about Zoho Mail?

Stability of the product and customer-focused development

What do you dislike about Zoho Mail?

Downtime!! I have been seeing a lot of downtime issues lately!! that happens for few seconds only but still they should really work on stability!!

What problems is Zoho Mail solving and how is that benefiting you?

Our entire organization uses a complete suite of ZOHO products and its a complete ecosystem for an SME like us, seamless integration between social, chats, email, project management, billing which makes our life easy every day!!

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