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Zoho Social Social Media Management Software logo
Zoho Social
Manage Social Media Effortlessly
4.6
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Zoho Social Reviews: 4.6/5 — Highly Rated

Zoho Social Overview
What is Zoho Social?

Zoho Social is a comprehensive social media management platform that helps businesses increase their online presence and reach their target audience. It offers a suite of tools for scheduling, publishing, and analyzing social media content as well as the ability to manage multiple social media platforms from a single dashboard, along with its robust analytics tools that provide insights into campaign performance and audience engagement. With features like auto-publishing, customizable reports, and team collaboration, Zoho Social is a great solution for businesses looking to streamline their social media marketing efforts.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
Zoho Social Categories on Findstack
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Ask Questions about Zoho Social
What Zoho Social is best for?
How does Zoho Social compare to SocialBee?
What are the pros and cons of Zoho Social?
Zoho Social Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Zoho Social Features
Ad account / paid ads data via API
Ad campaign creation / boosting posts
Ad campaign creation / management
Ad Campaign Management
Ad campaign management / paid ads
Advanced listening / web & news keyword monitoring
AI / content assistance
AI-powered content assistance
AI-powered content tools / ideation
Analytics and Reporting
Analytics (impressions, reach, engagement, followers)
Analytics & reporting (post, profile, trends)
Zoho Social Media
Zoho Social video thumbnail
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Zoho Social Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 11, 2026
Zoho Social Social Media Management Software logo
1,872 Zoho Social Reviews
4.6 out of 5
Mid Market (51-1000 emp.)
Mar 30, 2018
 Source
Overall Rating:
5.0
JK
Jennifer K.
Owner & Designer
Share
"Love Zoho Social"
What do you like best about Zoho Social?

Zoho Social simplifies my life by allowing me to plan and schedule my social media posts in advance.

What do you dislike about Zoho Social?

I like everything... IG Wish List: would like the option to post straight through or not... multiple images and video.

What problems is Zoho Social solving and how is that benefiting you?

Time saver. Ensures posting when engagement is highest.

Small Business (50 or fewer emp.)
Mar 29, 2018
 Source
Overall Rating:
5.0
LS
Laurel S.
Director Of Youth, Young Adults And Social Media
Share
"Amazing Product for my startup agency"
What do you like best about Zoho Social?

Direct publishing to Instagram, Bulk Scheduling, multi-platform management, and, for agencies like ours, multiple-brand management! I also love that I can add more brands to any package I'm using. I'm still scaling up the agency, so it's helpful on my wallet!

What do you dislike about Zoho Social?

I wish the price were a little bit more affordable for startup agencies like mine--I have several brands I am managing and would love a smaller price tag if I'm only using one social media platform for one of the brands.

What problems is Zoho Social solving and how is that benefiting you?

I've needed a reliable solution for managing multiple brands and all their platforms at once. I love the uncluttered interface and visual data. I'm a very visual person, so other platforms haven't been easy for me to use. The graphical representation of the data is better than any other tool I've used: I might even start using the reports for each platform!

Small Business (50 or fewer emp.)
Mar 29, 2018
 Source
Overall Rating:
5.0
RS
Rachel S.
Digital Media Manager
Share
"Saves me SO MUCH TIME"
What do you like best about Zoho Social?

I love being able to post to so many accounts from one source.

What do you dislike about Zoho Social?

I guess paying for it is a downfall? I can't really afford it, though I do believe it is worth the money.

What problems is Zoho Social solving and how is that benefiting you?

Being able to schedule all of my posts for the week in one day and keep my schedule in place even if I get really busy and have trouble logging into everything, or remembering to post to everything. I run a social media management business, so I need to keep all of my clients accounts posts flowing.

Small Business (50 or fewer emp.)
Mar 28, 2018
 Source
Overall Rating:
5.0
EB
Emma B.
Digital Marketer
Share
"Better than hootsuite!"
What do you like best about Zoho Social?

It has a much easier layout with a great app as well

What do you dislike about Zoho Social?

I would like to be able to use my alternative account on it as well!

What problems is Zoho Social solving and how is that benefiting you?

Saves so much time, ease of use and being able to still make updates so easily on my phone is perfect

Enterprise (> 1000 emp.)
Mar 27, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to use, effective service"
What do you like best about Zoho Social?

Posts always go out accurately with attachments as expected

What do you dislike about Zoho Social?

Navigation could be improved, layout of dashboards are a bit messy in places

What problems is Zoho Social solving and how is that benefiting you?

Posts can be scheduled and monitored

Small Business (50 or fewer emp.)
Mar 25, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Works great and easily scalable. Great support and customer service as well."
What do you like best about Zoho Social?

Zoho social works great for all our clients needs. It is easily scalable as you only he to pay for what you use. Other platforms make you buy packaged which causes issues when you need to scale up Zoho social allows you to purchase exactly what you need and intern, allows you to keep your cost down.. Great support and customer service as well.

What do you dislike about Zoho Social?

Nothing. We are very happy with everything it provides for the price they charge.

What problems is Zoho Social solving and how is that benefiting you?

Helps manage all our social platforms on a system we already use for our CRM.

Small Business (50 or fewer emp.)
Mar 20, 2018
 Source
Overall Rating:
5.0
HD
Henry D.
Founder
Share
"Great suite of services for free!"
What do you like best about Zoho Social?

Previously, I used a competitor's free social media scheduling functionality. It capped at 30 posts in the social queue. Zoho social is free, with no cap. Their analytics are great, as well!

What do you dislike about Zoho Social?

I personally haven't found an aspect of Zoho social that I dislike.

What problems is Zoho Social solving and how is that benefiting you?

I use Zoho Social for social media management.

Small Business (50 or fewer emp.)
Mar 16, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Zoho Social"
What do you like best about Zoho Social?

Brand Separation, Affordable, Smart Posting

What do you dislike about Zoho Social?

No Month-Month Agency Plan makes it hard for Start Ups to grow.

What problems is Zoho Social solving and how is that benefiting you?

Social Media Management for several different small businesses

Mid Market (51-1000 emp.)
Mar 16, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Zoho has changed our business for the better"
What do you like best about Zoho Social?

The simplicity of scheduling (especially with the excel template) has helped us AUTOMATE- saving time and money.

What do you dislike about Zoho Social?

(Nothing!) It's really a valuable tool.

What problems is Zoho Social solving and how is that benefiting you?

Multiple accounts AND analytics/

Small Business (50 or fewer emp.)
Mar 15, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent"
What do you like best about Zoho Social?

Super user friendly, I was able to set it up within minutes

What do you dislike about Zoho Social?

nothing. I find the software easy to use, so I really have no complaints at this point. I would like to be able to hook my linkedin profile page up...which I may be able to do, just dont know how.

What problems is Zoho Social solving and how is that benefiting you?

Use from phone. I love the smart technology

Small Business (50 or fewer emp.)
Mar 15, 2018
 Source
Overall Rating:
5.0
DJ
David L. J.
Founding Partner
Share
"Owner"
What do you like best about Zoho Social?

Simple to use, tons of features and affordable. Plus it intergrades well with others Zoho products.

What do you dislike about Zoho Social?

It's a 3rd party app so it has restrictions just like any other 3rd party app

What problems is Zoho Social solving and how is that benefiting you?

Easy scheduling for multiple platforms

Small Business (50 or fewer emp.)
Mar 14, 2018
 Source
Overall Rating:
5.0
CI
Carol I.
Founder
Share
"Zoho Social"
What do you like best about Zoho Social?

The scheduling tool is very helpful. It makes it easy to plan my week.

What do you dislike about Zoho Social?

I cannot duplicate posts. I have to copy and paste. Would also like to be able to create post templates for each social platform

What problems is Zoho Social solving and how is that benefiting you?

Time saver for not having to post every day can schedule in advance

Mid Market (51-1000 emp.)
Mar 14, 2018
 Source
Overall Rating:
5.0
CG
Chintu G.
Managing Director
Share
"Zoho Social Review"
What do you like best about Zoho Social?

Great User Experience Collated Views Easy Management across platforms Instant Notifications enabling prompt replies Great Analytics to slice and dice the effectiveness of posts/campaigns being run.

What do you dislike about Zoho Social?

Can't post to Instagram from web/mobile app. Need to go into Instagram app to post. Mobile app could be more user-friendly, what is does the work but there's room for improvement. Running Ad campaigns through Zoho Social is not yet a proper solution. If that too could be managed via Zoho Social, it really would be something else.

What problems is Zoho Social solving and how is that benefiting you?

Trying to reach out to people via Social Media, it's been a slow but good start. Don't have to traverse across Facebook, Twitter, Instagram. Everything is nicely aggregated in one place. Benefits become much much more pronounced once you get in team members, the real fun starts thereafter - discussing issues, users, fans, action to be taken, collaborating within team members, it really becomes an indispensable tool if you have a team.

Small Business (50 or fewer emp.)
Mar 13, 2018
 Source
Overall Rating:
5.0
BH
Bev H.
Speaker, Coach And Fairy Godmother
Share
"A great way to share"
What do you like best about Zoho Social?

It is so easy to use and give's me insight to what is happening on all my social media accounts. I love the calendar view so that I know what is going out and when. Love, love love it.

What do you dislike about Zoho Social?

There is nothing I dislike about it. It works for me.

What problems is Zoho Social solving and how is that benefiting you?

Getting my social media posts out at a time I want them to go.

Small Business (50 or fewer emp.)
Mar 12, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"G2 Crowd review"
What do you like best about Zoho Social?

great software, very user friendly and very effective

What do you dislike about Zoho Social?

i love everything about the software, if can't find anything negative to say about this software

What problems is Zoho Social solving and how is that benefiting you?

Able to post to multiple social media sites at once as well as see how my audience is interactions

Mid Market (51-1000 emp.)
Mar 12, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Perfect Integration With CRM"
What do you like best about Zoho Social?

CRM integration with Facebook Lead Form & Twitter, Social Post Sharing, Pulling the customer social profiles to easily follow up

What do you dislike about Zoho Social?

When sharing the post it should automatically pull the images and description card. Instead not to upload manually.

What problems is Zoho Social solving and how is that benefiting you?

Not missing any campaign leads in Zoho. Social Sharing, Social Scoring, Brand Monitoring

Mid Market (51-1000 emp.)
Mar 12, 2018
 Source
Overall Rating:
5.0
RD
Ryan D.
Building Consultant, New Home Sales
Share
"Zoho Social !!"
What do you like best about Zoho Social?

It has saved me so much time and makes sure my social media presence was consistent

What do you dislike about Zoho Social?

not much to dislike at this stage, its a petty decent all rounder.

What problems is Zoho Social solving and how is that benefiting you?

I guess it solves me having to engage a marketing agency to handle social media.

Small Business (50 or fewer emp.)
Mar 11, 2018
 Source
Overall Rating:
5.0
TM
Tyler M.
Founder
Share
"Zoho .... WOW!"
What do you like best about Zoho Social?

OMG Everything. Scheduling is so useful and so organized!!

What do you dislike about Zoho Social?

That I haven't found Zoho sooner. I really haven't seen anything else like it.

What problems is Zoho Social solving and how is that benefiting you?

Social Media Marketing and organization.

Small Business (50 or fewer emp.)
Mar 09, 2018
 Source
Overall Rating:
5.0
DP
Daniel P.
Mr
Share
"So easy, great results! Fab!!!"
What do you like best about Zoho Social?

We like how easy to use it was, we have some new to social media staff as well as experienced team members, everyone picked it up so quickly.

What do you dislike about Zoho Social?

nothin. we love the interface and the dashboard is so quick to evaluate how well we're doing.

What problems is Zoho Social solving and how is that benefiting you?

sharing the social media posting responsibilities and reporting on our social media performance

Small Business (50 or fewer emp.)
Mar 06, 2018
 Source
Overall Rating:
5.0
VC
Vince C.
Founder
Share
"A great social media manager"
What do you like best about Zoho Social?

It does everything I need. Easy to see scheduling. Links to all the major platforms. Great analytics dashboard.

What do you dislike about Zoho Social?

So far nothing major...could use a "discovery" feature to share other posts that are similar in my business space.

What problems is Zoho Social solving and how is that benefiting you?

An easy to use way to schedule posts, a calendar for scheduling posting, good dashboard.

Small Business (50 or fewer emp.)
Mar 05, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Una estupenda herramienta"
What do you like best about Zoho Social?

Su perfecta integración con toda la suite

What do you dislike about Zoho Social?

A pesar de la excelente política de precios y sus grandes posibilidades de usar la herramienta de forma gratuita, el módulo social por sí solo es demasiado caro en comparación con otros módulos

What problems is Zoho Social solving and how is that benefiting you?

Nos ayuda a desarrollar nuestro proyecto, en estos momentos iniciales que tanto se necesita un apoyo extra

Small Business (50 or fewer emp.)
Mar 05, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Growing to like the platform."
What do you like best about Zoho Social?

I like the fluidity and the easiness of the information in the layout, I like that it's spacious and not crowded, I like the they thought about my UX/UI needs. I like its clean interface and not to garbled or clunky.

What do you dislike about Zoho Social?

Onboarding, though easy and thoughtful, still lacks quick video experiences, but I'm sure they're on their way. I'd like to see ability to upload multiple images in a form better than an excell spreadsheet format. And the pricing could be more friendly as every big agency was a small one in the beginning :-)

What problems is Zoho Social solving and how is that benefiting you?

Basically all that pertain to SM publishing and monitoring plus LEAD management which I think is an asset - and that for sure their CRM legacy and expertise involved. That's much more to discover for a Social Media Manager if he /she takes the pathway...by usign Mavsocial in the poast I like the fluidity an all inclusive features of zoho though better respionse time if you need help as well.

Small Business (50 or fewer emp.)
Mar 03, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy, simple and there is a free version "
What do you like best about Zoho Social?

Seems like a simple and easy to use solution. I have all our main social media channels on one screen. It loads fast. I will explore its features. But so far seems like a simple great one.

What do you dislike about Zoho Social?

So far it seems to be basic, I need to spend more time on it. It is kind of simple which is good but I need to explore more its options. Seem also easy to setup and configure.

What problems is Zoho Social solving and how is that benefiting you?

Social media management. Apparently, it will make me save time posting and managing my client's accounts. I am a long time user of Hootsuite and I am testing other alternatives

Small Business (50 or fewer emp.)
Feb 28, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Paltform"
What do you like best about Zoho Social?

Thumbnail for twitter, calendar, smartQ

What do you dislike about Zoho Social?

I don't like that I cant add more networks.

What problems is Zoho Social solving and how is that benefiting you?

measuring social media

Small Business (50 or fewer emp.)
Feb 18, 2018
 Source
Overall Rating:
5.0
FH
Frederick H.
Photographer
Share
"Review of Zoho Social"
What do you like best about Zoho Social?

It will post for me according to my scheduling criteria. It saves me time by posting for me. The time I don't spend posting to social networks because I use Zoho Social can be invested in other projects. It's fairly easy to use.

What do you dislike about Zoho Social?

I don't get enough features. I have several websites that I have to manage and it would be nice if the free version was expanded a little for the test drive. The scheduling interface could be a bit easier to use. It's not impossible or extremely difficult to use but it could be better. There was nothing that told me to click here to schedule my posts. Icons are nice but they're not specific written instructions for the computer illiterate. I'm not as computer savvy as some of the younger people who know what all of those icons mean.

What problems is Zoho Social solving and how is that benefiting you?

I don't spend as much time posting to the social networks as I once did. Business seems to be improving by using Zoho Social. I was spending a great deal of time trying to update my social networks with information about my various websites. Zoho Social posts for me as I scheduled it while I'm managing other aspects of my business.

Small Business (50 or fewer emp.)
Feb 14, 2018
 Source
Overall Rating:
5.0
VF
Vivien F.
Founder
Share
"Social Media Management "
What do you like best about Zoho Social?

I like Zoho as it is easier than the competitors. I really like that fact that I can separate well each brand and its social medias.

What do you dislike about Zoho Social?

I dislike the lack of the use of EMOJI's. Also scheduling posts for Instagram can be quite difficult and I wish there was a better way for the two systems to interact. But most of the social media platforms cannot interact well with instagram.

What problems is Zoho Social solving and how is that benefiting you?

Zoho Social is on a good price range. If you just started to manage your channels I highly recommend Zoho Social.

Small Business (50 or fewer emp.)
Feb 13, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Zoho Social"
What do you like best about Zoho Social?

Zoho Social is an extremely helpful app that allows you to organize your work, keep in touch with your followers, grow your fans and analyze how your brand is doing. They listen the clients and as a result they are always improving the app and including very useful updates. 100% recommended

What do you dislike about Zoho Social?

No video upload and no direct posting to Instagram

What problems is Zoho Social solving and how is that benefiting you?

Time, organization and following

Small Business (50 or fewer emp.)
Feb 12, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Finally Found an Easy to Use Social Publishing Tool That's Affordable!!"
What do you like best about Zoho Social?

Zoho Social is super easy to use. Other tools I have used are complicated or don't post scheduled post the way you put them in the tool. My favorite part of Zoho Social is how easy it is to use.

What do you dislike about Zoho Social?

There isn't really anything I dislike about the tool. Just took me a little bit to navigate and figure out where everything was at but once I was in the tool for an hour or so I was good.

What problems is Zoho Social solving and how is that benefiting you?

I can schedule out posts for multiple businesses and not worry about them posting or looking funny after posting.

Small Business (50 or fewer emp.)
Feb 10, 2018
 Source
Overall Rating:
5.0
KK
Kristina K.
Partner
Share
"User Friendly "
What do you like best about Zoho Social?

Easy to use, great insights and analytics reasonably priced.

What do you dislike about Zoho Social?

Connecting all the profiles, especially Instagram in the beginning can be a hassle and required tokens. Does not provide a lot of tips on how to increase efficiency. For the price its a great option.

What problems is Zoho Social solving and how is that benefiting you?

We were looking for a social media management platform that is user friendly and allows scheduling for all the social profiles. It seemed easy to do so.

Small Business (50 or fewer emp.)
Feb 09, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excelente Plataforma"
What do you like best about Zoho Social?

Easy way to used i the cloud, allowing the fast adoption of the solitions as service, reducing the TCO.

What do you dislike about Zoho Social?

limited access to other social networks, not option to add all the best social networks

What problems is Zoho Social solving and how is that benefiting you?

Sales and Marketing