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Best Contact Center Software for Small Businesses

Products within the broader category of Contact Center have a lot in common and are aimed at solving business challenges for companies of various sizes. Yet, there are notable differences in the setup, features, pricing, customer support for small businesses compared to larger enterprises. Therefore, it's crucial to guide SMEs towards the suitable Small Business Contact Center Software options that cater to their specific requirements.
Last updated: August 27, 2025
Advertising disclosure: Findstack offers objective, editorially independent comparisons to help you find the best software. Some links on this page are affiliate links — we may earn a commission when you visit a vendor through our links, at no additional cost to you. Affiliate relationships never influence our ratings, rankings, or reviews. Disclosure policy | Methodology
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Crevio E-Commerce Platforms logo
Crevio
Sponsored
5.0
(1)
Free plan available
50% OFF for 2 months
Crevio is an AI-powered platform that runs your business while you sleep. Describe what you want to se... Learn more about Crevio
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Creatio Low-Code Development Platforms logo
Creatio
4.7
(258)
Free plan available
Creatio is a centralized no-code platform that can help automate industry workflows and CRM. Creatio o... Learn more about Creatio
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CloudTalk Contact Center Software logo
CloudTalk
4.3
(863)
Starting at $25.00/month
CloudTalk is a cloud-based contact center solution that ensures companies transition to a more flexibl... Learn more about CloudTalk
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Aircall VoIP Providers logo
Aircall
4.4
(948)
Starting at $30.00/month
Aircall is the cloud-based call center and phone system of choice for modern businesses. A voice platf... Learn more about Aircall
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Freshdesk Contact Center Help Desk Software logo
Freshdesk Contact Center
4.2
(133)
Free plan available
Freshdesk Contact Center(formerly Freshcaller) is a cloud-based solution to improve a business’s custo... Learn more about Freshdesk Contact...
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NexGen Virtual Workplace Office Software logo
NexGen Virtual Workplace
$15.00//month
NexGen Virtual Workplace is a browser-based virtual office and digital workplace platform for remote, ... Learn more about NexGen Virtual Wo...
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LucroVox Virtual Receptionist Services Providers logo
LucroVox
Free plan available
LucroVox is a SaaS voice-AI virtual receptionist that answers inbound phone calls for local service bu... Learn more about LucroVox
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Answering Service Care Virtual Receptionist Services Providers logo
Answering Service Care
$40.00//month
Answering Service Care (ASC) is a 24/7 live answering / virtual receptionist and chat service that pro... Learn more about Answering Service...
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Salesmsg RCS Business Messaging Software logo
Salesmsg
4.6
(189)
$25.00//month
Salesmsg is a SaaS two-way texting and calling platform for businesses that provides SMS/MMS messaging... Learn more about Salesmsg
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CallHippo VoIP Providers logo
CallHippo
4.4
(286)
Free plan available
CallHippo is a cloud VoIP-based virtual phone and communications system for businesses. It provides gl... Learn more about CallHippo
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KrispCall N/A logo
KrispCall
4.5
(31)
$12.00//month
KrispCall is a cloud-based VoIP and business phone platform that provides virtual phone numbers in 100... Learn more about KrispCall
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Calilio VoIP Providers logo
Calilio
$12.00//month
Calilio is a cloud VoIP business phone and unified communications platform for teams from solo founder... Learn more about Calilio
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