ClickUp vs Zendesk Support Suite
Take a look at how
ClickUp
and
Zendesk Support Suite
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
ClickUp
scores
4.7
out of 5 from
9320
reviews, while
Zendesk Support Suite
has been rated
4.3
out of 5 from
5770
reviews.
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offers objective and comprehensive comparisons to help you find the best
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Zendesk Support Suite
4.3
( 5,770 )
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At a Glance
Overview
More than just a task management tool, ClickUp is a 360-degree productivity suite that offers functionalities that expand and scale together with a business’ evolving needs. With more than 15 views and over 35 apps, it allows teams of all sizes from across different disciplines to set strategic p... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalable solution that lets users manage and respond to queries from several channels using a unified dashboard, including... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free Forever
$0.00
/ month
Unlimited
$9.00
/ month
Business
$19.00
/ month
Business Plus
$29.00
/ month
Enterprise
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
Pros and Cons
- Customizable dashboards
- Features and functions best suited for solopreneurs and small teams
- Comprehensive freemium plan
- Built-in chat feature for both private and public communication
- Offers extensive features with the option to customize under the free plan.
- Onboarding process can be complicated
- No built-in video conferencing feature
- Additional customizable features will require an annual fee
- Platform can easily overwhelm new users
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
79.66%
Mid Market
16.33%
Enterprise
4.01%
Small Business
42.88%
Mid Market
44.85%
Enterprise
12.27%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
63
- 10Web
- 800.com
- Adobe XD
- Aircall
- AppMaster.io
- AppSumo
- Appy Pie
- Asana
- Authorize.Net
- Automate.io
- Basecamp
- Better Stack
- BigCommerce
- Bitbucket
- Box
- Calendar
- Calendly
- Canny
- ChatArt
- ClickUp
- Clockify
- Cloudzy
- Confluence
- Constant Contact
- Copy.ai
- Dropbox
- Dropbox Business
- Findstack
- Fiverr
- Flowrite
- Frase.io
- FreshBooks
- Freshdesk
- GitHub
- GitLab
- Glide
- Gmail
- Google Analytics
- Google Calendar
- Google Forms
- Google Workspace
- Grammarly
- Harvest
- Helpdesk
- HostWP.io
- HubSpot
- HubSpot CRM
- Hubstaff
- Imagify
- Intercom
- Intuit Mailchimp
- Involve.Me
- Jira
- Jotform
- Jotform Apps
- Jotform Tables
- Landbot
- Litmus
- Loom
- Lucidchart
- Mailture
- Make
- Microsoft Excel
- Microsoft Teams
- Miro
- MyOwnConference
- Nifty
- OneDrive
- Pinecone
- Pipedrive
- Reclaim Ai
- RescueTime
- Rewind AI
- Rize
- Rocketlane
- Shift4Shop
- Shopify
- Slack
- Smartsheet
- Stract
- Stripe
- SugarCRM
- SurveyMonkey
- SysTools IMAP Migration Tool
- TeamViewer
- Tidio
- Time Doctor
- Toggl
- Toptal
- Trainual
- Trello
- Twenty
- Twilio
- Wiz
- Wrike
- Writer
- Writesonic
- Xero
- Zapier
- Zendesk Chat
- Zendesk Guide
- Zendesk Support Suite
- Zendesk Talk
- Zoho CRM
- Zoom
- ruttl
Total integrations:
60
- 10Web
- 800.com
- Adobe XD
- Aircall
- AppMaster.io
- AppSumo
- Appy Pie
- Asana
- Authorize.Net
- Automate.io
- Basecamp
- Better Stack
- BigCommerce
- Bitbucket
- Box
- Calendar
- Calendly
- Canny
- ChatArt
- ClickUp
- Clockify
- Cloudzy
- Confluence
- Constant Contact
- Copy.ai
- Dropbox
- Dropbox Business
- Findstack
- Fiverr
- Flowrite
- Frase.io
- FreshBooks
- Freshdesk
- GitHub
- GitLab
- Glide
- Gmail
- Google Analytics
- Google Calendar
- Google Forms
- Google Workspace
- Grammarly
- Harvest
- Helpdesk
- HostWP.io
- HubSpot
- HubSpot CRM
- Hubstaff
- Imagify
- Intercom
- Intuit Mailchimp
- Involve.Me
- Jira
- Jotform
- Jotform Apps
- Jotform Tables
- Landbot
- Litmus
- Loom
- Lucidchart
- Mailture
- Make
- Microsoft Excel
- Microsoft Teams
- Miro
- MyOwnConference
- Nifty
- OneDrive
- Pinecone
- Pipedrive
- Reclaim Ai
- RescueTime
- Rewind AI
- Rize
- Rocketlane
- Shift4Shop
- Shopify
- Slack
- Smartsheet
- Stract
- Stripe
- SugarCRM
- SurveyMonkey
- SysTools IMAP Migration Tool
- TeamViewer
- Tidio
- Time Doctor
- Toggl
- Toptal
- Trainual
- Trello
- Twenty
- Twilio
- Wiz
- Wrike
- Writer
- Writesonic
- Xero
- Zapier
- Zendesk Chat
- Zendesk Guide
- Zendesk Support Suite
- Zendesk Talk
- Zoho CRM
- Zoom
- ruttl
Top Alternatives
Categories
Common categories include: IT Service Management Tools.
Company Details
- By Mango Technologies, Inc.
- Located in San Diego, California, United States
- Founded in 2017
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
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