EngageBay vs Tidio

Take a look at how EngageBay and Tidio stack up against each other across pricing, features, and support using feedback from real users like yourself. EngageBay scores 4.6 out of 5 from 216 reviews, while Tidio has been rated 4.7 out of 5 from 1413 reviews.
Share
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more
EngageBay Logo

EngageBay

4.6
(216)
Tidio Logo

Tidio

4.7
(1,413)
Start selling digital products with Crevio
Crevio Logo
Crevio
Sponsored
5.0
(1)
$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
At a Glance
EngageBay Logo
EngageBay
Starting at:
$12.74/month
Tidio Logo
Tidio
Starting at:
$19.00/month
Overview
EngageBay Logo
EngageBay
EngageBay is a CRM platform that helps companies streamline their customer relationship management using a single integrated platform. As an all-in-one solution, the software provides great automation capabilities and a generous free-forever plan that already include essential features and tools ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
EngageBay - EngageBay Homepage
View 5 images
EngageBay Screenshots
EngageBay Homepage
EngageBay Homepage
EngageBay screenshot 2
EngageBay screenshot 3
EngageBay screenshot 4
EngageBay screenshot 5
Tidio Logo
Tidio
Tidio is a customer communication platform that combines help desks, live chat, chatbots, AI agents, and multichannel messaging into one easy-to-use interface. Designed for SMBs and enterprises alike, Tidio helps streamline customer support and boost engagement by enabling real-time conversations... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Tidio
View 5 images
Tidio Screenshots
Tidio screenshot 1
Tidio screenshot 2
Tidio screenshot 3
Tidio screenshot 4
Tidio screenshot 5
Exclusive Deals
Discover Amazing Software Deals on Findstack
Get access to up to $600,000+ in savings on the best software to scale your business.
Pricing
EngageBay Logo
EngageBay
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Basic
$12.74
/ month
Growth
$42.29
/ month
Pro
$84.99
/ month
See all pricing
Tidio Logo
Tidio
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Communicator
$19.00
/ month
Chatbot
$39.00
/ month
Tidio+
$289.00
/ month
See all pricing
Pros and Cons
EngageBay Logo
EngageBay
Pros
  • 'Robust ‘free forever’ plan
  • All-in-One approach to CRM, with live chat, forms and landing page tools
  • Great automation capabilities
  • Offer a range of integrations (Gmail and Office 365 integrations included in the free plan)
Cons
  • Interface is not the most intuitive at times
  • Onboarding process could be improved
Tidio Logo
Tidio
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
EngageBay Logo
EngageBay
Small Business
87.04%
Mid Market
12.5%
Enterprise
0.46%
Tidio Logo
Tidio
Small Business
91.3%
Mid Market
7.5%
Enterprise
1.2%
Deployment
EngageBay Logo
EngageBay
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Tidio Logo
Tidio
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
EngageBay Logo
EngageBay
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Tidio Logo
Tidio
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
EngageBay Logo
EngageBay
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Tidio Logo
Tidio
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
EngageBay Logo
EngageBay
Total integrations: 15
  • ActiveCampaign for Marketing
  • Adobe Commerce
  • Agile CRM
  • BigCommerce
  • Brevo Marketing Platform
  • CallHippo
  • DocuSign
  • Duda
  • Ecwid
  • Google Analytics
  • Google Calendar
  • HubSpot
  • HubSpot CRM
  • Intercom
  • Intuit Mailchimp
  • Jimdo
  • JustCall
  • MailerLite
  • Omnisend
  • PandaDoc
  • Pipedrive
  • Plivo
  • Postmark
  • Salesforce Platform
  • Shift4Shop
  • Shopify
  • Site123
  • Squarespace
  • Stripe
  • Testimonial
  • Twilio
  • Wix
  • WooCommerce
  • Zapier
  • Zendesk Support Suite
  • Zoho CRM
Tidio Logo
Tidio
Total integrations: 25
  • ActiveCampaign for Marketing
  • Adobe Commerce
  • Agile CRM
  • BigCommerce
  • Brevo Marketing Platform
  • CallHippo
  • DocuSign
  • Duda
  • Ecwid
  • Google Analytics
  • Google Calendar
  • HubSpot
  • HubSpot CRM
  • Intercom
  • Intuit Mailchimp
  • Jimdo
  • JustCall
  • MailerLite
  • Omnisend
  • PandaDoc
  • Pipedrive
  • Plivo
  • Postmark
  • Salesforce Platform
  • Shift4Shop
  • Shopify
  • Site123
  • Squarespace
  • Stripe
  • Testimonial
  • Twilio
  • Wix
  • WooCommerce
  • Zapier
  • Zendesk Support Suite
  • Zoho CRM
Top Alternatives
EngageBay Logo
EngageBay
See all alternatives
Tidio Logo
Tidio
See all alternatives
Company Details
EngageBay Logo
EngageBay
  • By EngageBay Inc.
  • Located in Tracy, California, United States
  • Founded in 2017
Tidio Logo
Tidio
  • By Tidio LLC
  • Located in San Francisco
  • Founded in 2013