EngageBay vs Tidio

Take a look at how EngageBay and Tidio stack up against each other across pricing, features, and support using feedback from real users like yourself. EngageBay scores 4.6 out of 5 from 216 reviews, while Tidio has been rated 4.7 out of 5 from 1413 reviews.
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EngageBay CRM Software logo

EngageBay

4.6

( 216 )

Tidio Customer Service Software logo

Tidio

4.7
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At a Glance
EngageBay CRM Software logo
EngageBay
Starting at:
$12.74/month
Tidio Customer Service Software logo
Tidio
Starting at:
$29.00//month
Overview
EngageBay CRM Software logo
EngageBay
EngageBay is a CRM platform that helps companies streamline their customer relationship management using a single integrated platform. As an all-in-one solution, the software provides great automation capabilities and a generous free-forever plan that already include essential features and tools ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
EngageBay
View 5 images
EngageBay Screenshots
EngageBay screenshot 1
EngageBay screenshot 2
EngageBay screenshot 3
EngageBay screenshot 4
EngageBay Homepage
EngageBay Homepage
Tidio Customer Service Software logo
Tidio
Tidio is a customer communication platform that combines help desks, live chat, chatbots, AI agents, and multichannel messaging into one easy-to-use interface. Designed for SMBs and enterprises alike, Tidio helps streamline customer support and boost engagement by enabling real-time conversations... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Tidio
View 1 images
Tidio Screenshots
Tidio screenshot 1
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Pricing
EngageBay CRM Software logo
EngageBay
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Basic
$12.74
/ month
Growth
$42.29
/ month
Pro
$84.99
/ month
See all pricing
Tidio Customer Service Software logo
Tidio
Free trial available
Free plan available
Billing type Perpetual License
Free
$0.00
/ one_time
Starter
$29.00
per / month
Growth
$59.00
per / month
Plus
$749.00
per / month
Premium
$2999.00
per / month
See all pricing
Pros and Cons
EngageBay CRM Software logo
EngageBay
Pros
  • 'Robust ‘free forever’ plan
  • All-in-One approach to CRM, with live chat, forms and landing page tools
  • Great automation capabilities
  • Offer a range of integrations (Gmail and Office 365 integrations included in the free plan)
Cons
  • Interface is not the most intuitive at times
  • Onboarding process could be improved
Tidio Customer Service Software logo
Tidio
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
EngageBay CRM Software logo
EngageBay
Small Business
87.04%
Mid Market
12.5%
Enterprise
0.46%
Tidio Customer Service Software logo
Tidio
Small Business
91.3%
Mid Market
7.5%
Enterprise
1.2%
Deployment
EngageBay CRM Software logo
EngageBay
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Tidio Customer Service Software logo
Tidio
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
EngageBay CRM Software logo
EngageBay
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Tidio Customer Service Software logo
Tidio
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
EngageBay CRM Software logo
EngageBay
  • Documentation
  • Live Online
  • Videos
  • Webinars
Tidio Customer Service Software logo
Tidio
  • Documentation
  • Live Online
  • Videos
  • Webinars
Integrations
EngageBay CRM Software logo
EngageBay
Total integrations: 15
  • ActiveCampaign for Marketing
  • Adobe Commerce
  • Agile CRM
  • BigCommerce
  • Brevo Marketing Platform
  • CallHippo
  • DocuSign
  • Duda
  • Ecwid
  • Google Analytics
  • Google Calendar
  • HubSpot
  • HubSpot CRM
  • Intercom
  • Intuit Mailchimp
  • Jimdo
  • JustCall
  • MailerLite
  • Omnisend
  • PandaDoc
  • Pipedrive
  • Plivo
  • Postmark
  • Salesforce Platform
  • Shift4Shop
  • Shopify
  • Site123
  • Squarespace
  • Stripe
  • Testimonial
  • Twilio
  • Wix
  • WooCommerce
  • Zapier
  • Zendesk Support Suite
  • Zoho CRM
Tidio Customer Service Software logo
Tidio
Total integrations: 25
  • ActiveCampaign for Marketing
  • Adobe Commerce
  • Agile CRM
  • BigCommerce
  • Brevo Marketing Platform
  • CallHippo
  • DocuSign
  • Duda
  • Ecwid
  • Google Analytics
  • Google Calendar
  • HubSpot
  • HubSpot CRM
  • Intercom
  • Intuit Mailchimp
  • Jimdo
  • JustCall
  • MailerLite
  • Omnisend
  • PandaDoc
  • Pipedrive
  • Plivo
  • Postmark
  • Salesforce Platform
  • Shift4Shop
  • Shopify
  • Site123
  • Squarespace
  • Stripe
  • Testimonial
  • Twilio
  • Wix
  • WooCommerce
  • Zapier
  • Zendesk Support Suite
  • Zoho CRM
Top Alternatives
EngageBay CRM Software logo
EngageBay
See all alternatives
Tidio Customer Service Software logo
Tidio
Company Details
EngageBay CRM Software logo
EngageBay
  • By EngageBay Inc.
  • Located in Tracy, California, United States
  • Founded in 2017
Tidio Customer Service Software logo
Tidio
  • By Tidio LLC
  • Located in San Francisco
  • Founded in 2013