EngageBay vs Zoho CRM

Take a look at how EngageBay and Zoho CRM stack up against each other across pricing, features, and support using feedback from real users like yourself. EngageBay scores 4.6 out of 5 from 216 reviews, while Zoho CRM has been rated 4.1 out of 5 from 2438 reviews.
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EngageBay logo

EngageBay

4.6
(216)
Zoho CRM logo

Zoho CRM

4.1
(2,438)
At a Glance
EngageBay logo
EngageBay
Starting at:
$12.74/month
Zoho CRM logo
Zoho CRM
Starting at:
$14.00/seat/month
Overview
EngageBay logo
EngageBay
EngageBay is a CRM platform that helps companies streamline their customer relationship management using a single integrated platform. As an all-in-one solution, the software provides great automation capabilities and a generous free-forever plan that already include essential features and tools ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
EngageBay
View 5 images
EngageBay Screenshots
Zoho CRM logo
Zoho CRM
Zoho CRM is a leading customer relationship management platform that businesses of all sizes can rely to manage sales, track marketing campaigns, and gain customer insight within a centralized, collaborative environment. Using Zoho CRM, users can set up and customize that platform according to th... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Zoho CRM
View 7 images
Zoho CRM Screenshots
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Pricing
EngageBay logo
EngageBay
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Basic
$12.74
/ month
Growth
$42.29
/ month
Pro
$84.99
/ month
See all pricing
Zoho CRM logo
Zoho CRM
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Standard
$14.00
per seat / month
Professional
$23.00
per seat / month
Enterprise
$40.00
per seat / month
Ultimate
$52.00
per seat / month
See all pricing
Pros and Cons
EngageBay logo
EngageBay
Pros
  • 'Robust ‘free forever’ plan
  • All-in-One approach to CRM, with live chat, forms and landing page tools
  • Great automation capabilities
  • Offer a range of integrations (Gmail and Office 365 integrations included in the free plan)
Cons
  • Interface is not the most intuitive at times
  • Onboarding process could be improved
Zoho CRM logo
Zoho CRM
Pros
  • Extensive omnichannel customer support via live chat, phone and email
  • High-level automation options for various sales tasks
  • Tons of integrations with third-party tools like Outlook and LinkedIn
  • Mobile version with access to visual reports
  • Data security, integrity, and regulatory compliance built-in
Cons
  • Not the best tutorials for beginners
  • Integrations can be a little clunky
Reviewer's Segments
EngageBay logo
EngageBay
Small Business
87.04%
Mid Market
12.5%
Enterprise
0.46%
Zoho CRM logo
Zoho CRM
Small Business
63.58%
Mid Market
29.86%
Enterprise
6.56%
Deployment
EngageBay logo
EngageBay
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Zoho CRM logo
Zoho CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
EngageBay logo
EngageBay
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Zoho CRM logo
Zoho CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
EngageBay logo
EngageBay
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zoho CRM logo
Zoho CRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
EngageBay logo
EngageBay
Total integrations: 18
  • BigCommerce Enterprise
  • Bigin by Zoho CRM
  • BuiltWith
  • CallHippo
  • DocuSign
  • GoTo Connect
  • Google Analytics
  • Google Calendar
  • HubSpot
  • HubSpot CRM
  • Hunter
  • Instapage
  • Intercom
  • Intuit Mailchimp
  • Involve.Me
  • Jotform
  • JustCall
  • Nextiva
  • Overloop
  • PandaDoc
  • Plivo
  • Postmark
  • Shopify
  • Stripe
  • Tidio
  • Twilio
  • Unbounce
  • WooCommerce
  • Xero
  • Zapier
  • Zoho Assist
  • Zoho Creator
  • Zoho Inventory
  • Zoho Invoice
  • Zoho Mail
  • Zoho People
  • Zoho Projects
  • Zoho Sign
  • Zoho Social
  • ZoomInfo
Zoho CRM logo
Zoho CRM
Total integrations: 22
  • BigCommerce Enterprise
  • Bigin by Zoho CRM
  • BuiltWith
  • CallHippo
  • DocuSign
  • GoTo Connect
  • Google Analytics
  • Google Calendar
  • HubSpot
  • HubSpot CRM
  • Hunter
  • Instapage
  • Intercom
  • Intuit Mailchimp
  • Involve.Me
  • Jotform
  • JustCall
  • Nextiva
  • Overloop
  • PandaDoc
  • Plivo
  • Postmark
  • Shopify
  • Stripe
  • Tidio
  • Twilio
  • Unbounce
  • WooCommerce
  • Xero
  • Zapier
  • Zoho Assist
  • Zoho Creator
  • Zoho Inventory
  • Zoho Invoice
  • Zoho Mail
  • Zoho People
  • Zoho Projects
  • Zoho Sign
  • Zoho Social
  • ZoomInfo
Top Alternatives
EngageBay logo
EngageBay
See all alternatives
Zoho CRM logo
Zoho CRM
See all alternatives
Company Details
EngageBay logo
EngageBay
  • By EngageBay Inc.
  • Located in Tracy, California, United States
  • Founded in 2017
Zoho CRM logo
Zoho CRM
  • By Zoho Corporation
  • Located in Chennai, Tamil Nadu
  • Founded in 2000