Freshdesk vs GoSite

Take a look at how Freshdesk and GoSite stack up against each other across pricing, features, and support using feedback from real users like yourself. Freshdesk scores 4.4 out of 5 from 3051 reviews, while GoSite has been rated 4.1 out of 5 from 25 reviews.
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Freshdesk Logo

Freshdesk

4.4
(3,051)
GoSite Logo

GoSite

4.1
(25)
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At a Glance
Freshdesk Logo
Freshdesk
Starting at:
$14.00/month
GoSite Logo
GoSite
Starting at:
$19.00/month
Overview
Freshdesk Logo
Freshdesk
Freshdesk (formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can deploy a flexible and smart contact center in a few steps, with zero phone hardware. Powerful features include multi-le... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Freshdesk
View 5 images
Freshdesk Screenshots
Freshdesk screenshot 1
Freshdesk screenshot 2
Freshdesk screenshot 3
Freshdesk screenshot 4
Freshdesk screenshot 5
GoSite Logo
GoSite
The powerful all-in-one platform that makes it easier for customers to find, book, and pay for your services online—instantly. No technical experience necessary. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
GoSite
View 5 images
GoSite Screenshots
GoSite screenshot 1
GoSite screenshot 2
GoSite screenshot 3
GoSite screenshot 4
GoSite screenshot 5
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Pricing
Freshdesk Logo
Freshdesk
Free trial available
Free plan available
Billing type Recurring Subscription
Started
$0.00
/ month
Growth
$14.00
/ month
Pro
$14.00
/ month
Enterprise
$19.00
/ month
See all pricing
GoSite Logo
GoSite
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$19.00
/ month
Pro
$79.00
/ month
Ultimate
$199.00
/ month
See all pricing
Pros and Cons
Freshdesk Logo
Freshdesk
Pros
  • There’s a free plan available
  • Freshdesk uses powerful Freddy AI for its conversational chatbot
  • You get access to high-quality website widgets like forms, personalized content, and click detection
Cons
  • Some key features like AI are only available on the most expensive plan.
GoSite Logo
GoSite
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
Freshdesk Logo
Freshdesk
Small Business
51.29%
Mid Market
37.69%
Enterprise
11.01%
GoSite Logo
GoSite
Small Business
48.0%
Mid Market
52.0%
Enterprise
0.0%
Deployment
Freshdesk Logo
Freshdesk
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
GoSite Logo
GoSite
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Freshdesk Logo
Freshdesk
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
GoSite Logo
GoSite
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Freshdesk Logo
Freshdesk
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
GoSite Logo
GoSite
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Freshdesk Logo
Freshdesk
Total integrations: 53
  • Acquire.io
  • Adobe Connect
  • AliveChat
  • AppSumo
  • Appy Pie
  • Avast Business Antivirus
  • Better Stack
  • ChatArt
  • ChatBot
  • ChatGPT
  • Click2Magic
  • Creatio
  • Deskxpand
  • Domain.com
  • Facebook
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • Freshsales
  • Freshservice
  • Freshteam
  • Genesis Pro
  • Google Calendar
  • Google My Business
  • Google Workspace
  • Helpshift
  • HostWP.io
  • HubSpot CRM
  • Inbenta Chatbots
  • Infinite Privy Vpn
  • Instagram
  • Jotform
  • Kibo Order Management
  • Kintone
  • Kissflow
  • Kommo
  • Liquid Web
  • Mailture
  • MeisterTask
  • Network Solutions
  • Nimble
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • Skuid
  • Smartsheet
  • Stripe
  • Supportbench
  • Userlike
  • V2 Cloud
  • Viewabo
  • Vocal Voip
  • WooCommerce
  • Xperify
  • Yext
  • Zapier
  • Zendesk Support Suite
  • Zoho Assist
  • Zoho Workplace
  • noCRM.io
GoSite Logo
GoSite
Total integrations: 8
  • Acquire.io
  • Adobe Connect
  • AliveChat
  • AppSumo
  • Appy Pie
  • Avast Business Antivirus
  • Better Stack
  • ChatArt
  • ChatBot
  • ChatGPT
  • Click2Magic
  • Creatio
  • Deskxpand
  • Domain.com
  • Facebook
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • Freshsales
  • Freshservice
  • Freshteam
  • Genesis Pro
  • Google Calendar
  • Google My Business
  • Google Workspace
  • Helpshift
  • HostWP.io
  • HubSpot CRM
  • Inbenta Chatbots
  • Infinite Privy Vpn
  • Instagram
  • Jotform
  • Kibo Order Management
  • Kintone
  • Kissflow
  • Kommo
  • Liquid Web
  • Mailture
  • MeisterTask
  • Network Solutions
  • Nimble
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • Skuid
  • Smartsheet
  • Stripe
  • Supportbench
  • Userlike
  • V2 Cloud
  • Viewabo
  • Vocal Voip
  • WooCommerce
  • Xperify
  • Yext
  • Zapier
  • Zendesk Support Suite
  • Zoho Assist
  • Zoho Workplace
  • noCRM.io
Top Alternatives
Freshdesk Logo
Freshdesk
See all alternatives
GoSite Logo
GoSite
See all alternatives
Company Details
Freshdesk Logo
Freshdesk
  • By Freshworks
  • Located in San Mateo, California
  • Founded in 2010
GoSite Logo
GoSite
  • By GoSite
  • Located in San Diego, California, United States
  • Founded in 2013