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HubSpot CRM
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At a Glance
Overview
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Hubspot CRM was originally developed as marketing software, but it has since evolved to become an all-in-one platform that empowers businesses to automate, organize, and monitor every stage of internal interaction and customer engagement. The software also allows users to nurture customers by dev... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Free Forever
$0.00
/ month
CRM Bundle - starter
$50.00
/ month
CRM Bundle - professional
$890.00
/ month
CRM Bundle - enterprise
$3600.00
/ month
Pros and Cons
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
- HubSpot is a real all-in-one CRM solution
- It has great supplemental content
- You get email marketing support and social media scheduling features
- Offers a free version
- Squeaky-clean integration
- HubSpot does not have an e-commerce platform
- It is expensive considering all the features you’re getting
- The user experience can be overwhelming for some folks
- Pricing plans are complex and get expensive quickly
- The all-encompassing features can be tricky to harness
Reviewer's Segments
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
22
- 1CRM
- Accelo
- Affinity
- Agility CMS
- AiSDR
- Airmeet
- AnyMeeting
- Anyword
- Apollo.io
- Asana
- Automate.io
- BigMarker
- BigTime
- Brevo Marketing Platform
- BuiltWith
- Calendar
- Canva
- CaptivateIQ
- Clearout
- ClickFunnels
- ClickMeeting
- ClickUp
- CloudTalk
- Creatio
- DocuSign
- EasyWebinar
- Elementor Hosting
- EngageBay
- Enonic
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- GoToWebinar
- HubSpot Email Hosting
- HubSpot Marketing Hub
- Hunter
- InEvent
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- Jotform
- Jotform Tables
- LeadIQ
- LiveHelpNow
- Livestorm
- LongShot AI
- Lyne.ai
- Mailmodo
- Microsoft 365
- Nextiva
- Nextiva Business Phone Service
- ON24
- Olark
- OpenPhone
- Outgrow
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- ProjectManager
- Pure Chat
- Reply
- Ring Central
- Scoro
- SendPulse
- Smith.ai Live Website Chat
- SugarCRM
- SurveySparrow
- Swipe Pages
- Tidio
- Trello
- Twilio SendGrid Email API
- Ucraft
- Umbraco CMS
- Unbounce
- Wappalyzer
- WebinarGeek
- Zoho Invoice
- Zoho Mail
- ZoomInfo
- dotCMS
Total integrations:
66
- 1CRM
- Accelo
- Affinity
- Agility CMS
- AiSDR
- Airmeet
- AnyMeeting
- Anyword
- Apollo.io
- Asana
- Automate.io
- BigMarker
- BigTime
- Brevo Marketing Platform
- BuiltWith
- Calendar
- Canva
- CaptivateIQ
- Clearout
- ClickFunnels
- ClickMeeting
- ClickUp
- CloudTalk
- Creatio
- DocuSign
- EasyWebinar
- Elementor Hosting
- EngageBay
- Enonic
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- GoToWebinar
- HubSpot Email Hosting
- HubSpot Marketing Hub
- Hunter
- InEvent
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- Jotform
- Jotform Tables
- LeadIQ
- LiveHelpNow
- Livestorm
- LongShot AI
- Lyne.ai
- Mailmodo
- Microsoft 365
- Nextiva
- Nextiva Business Phone Service
- ON24
- Olark
- OpenPhone
- Outgrow
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- ProjectManager
- Pure Chat
- Reply
- Ring Central
- Scoro
- SendPulse
- Smith.ai Live Website Chat
- SugarCRM
- SurveySparrow
- Swipe Pages
- Tidio
- Trello
- Twilio SendGrid Email API
- Ucraft
- Umbraco CMS
- Unbounce
- Wappalyzer
- WebinarGeek
- Zoho Invoice
- Zoho Mail
- ZoomInfo
- dotCMS
Top Alternatives
Categories
Common categories include: Sales Engagement Software, CRM Software, Sales Analytics Software, Sales Performance Management Software, Sales Platforms Software, Email Tracking Software, AI Sales Assistant Software, and Outbound Call Tracking Software.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By HubSpot
- Located in Cambridge, MA
- Founded in 2006
